Switching To A Free Water Meter
Can I Transfer To A Measured Supply?
All our customers may be able to transfer to having their bills based on the consumption recorded on a meter. Domestic Customers may have a meter installed free.
If you do not own your property, we will require written authority from the owner or his agent for a meter to be installed. If you are a Council Tenant, you will need the Council's permission.
N.B. It is necessary for a free survey to be carried out to determine if it is practical for a meter to be installed.
Home Owners can apply online for a water meter by clicking here and completing our application form
Can I Revert Back To An Unmeasured Charge?
In order to allow time for you to make a decision on whether or not to revert, you will have the option to wait until you have received two bills based on the meter reading, or within 12 months of meter installation, whichever is the latter.
You will have one month from the date of the second reading to apply to the Company to change your method of billing, provided that you do not have an automatically replenished swimming pool, garden watering other than by hand, (i.e. sprinkler), bath with capacity over 230 litres/50 gallons, (double bath), water softener, (reverse osmosis type) or power shower, as these facilities are required to have a meter.
Further details can be found by clicking here to view our booklet 'Changing to a water meter'.
