Leak On Commercial Meter
If There Is A Leak - Who Pays?
The Company's responsibility normally ends at our stopcock outside the property boundary. Any pipes and fittings on your side of the stopcock are your responsibility and it is in your own interests, therefore, to keep these in a good state of repair.
We shall carry out a test for leakage when the meter is installed and will advise you if there is a leak on your service pipe. We will carry out any reasonable repairs to your service pipe if the leak is within or very close to the installation point. However, we may be able only to repair the leak subject to the pipe being accessible.
Often there are no visible signs of a leak above ground. For that reason, we strongly recommend that you read the meter at frequent intervals in order that you can quickly identify any unaccountable increase in usage. No allowance will be given for water lost as a result of a leak.