Can be found on your latest bill
Please enter the 6 numbers with no spaces or dashes
Your 8 digit account number. If your account number only has 7 digits please add a 0 at the beginning
If there are any changes to the amount, date or frequency of your Direct Debit, Portsmouth Water Limited will notify you seven working days in advance of your account being debited or as otherwise agreed. If you request Portsmouth Water Limited to collect a payment, confirmation of the amount and date will be given to you at the time of the request.
If an error is made in the payment of your Direct Debit by Portsmouth Water Limited or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society.
If you receive a refund you are not entitled to, you must pay it back with Portsmouth Water Limited asks you to.
You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.