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We use this for identification & verification purposes as this data is unique to you and provides an extra layer of security to your account. It may also be used for tracing & collection purposes if payments are not maintained.
Your contact number, preferably your mobile number, helps us to reach you about your water supply, our service to you or responding to your enquiries, when necessary.
You will use this email to login to your online account & we will use this to send notifications of your bill. It also helps us to reach you about your water supply, our services to you or responding to your enquiries, when necessary.