Service Interruptions
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Whichers Gate Road Rowlands Castle | For information
As part of our ongoing water mains renewals work, our team is preparing to carry out improvements in Rowlands Castle starting next week from 10th March 2025. We will be working on Whichers Gate Road for approximately 14 weeks. Starting outside the Staunton Arms, there will be traffic lights along Whichers Gate Road. for the duration of the work. We are sorry for any inconvenience this may cause to your journeys. Due to the nature of the works, we must have traffic lights for both the safety of the public and our workforce. As always, we aim to minimise any delays, but we advise that an alternative route is taken where possible. Thank you for your patience and understanding as we carry out this investment work to improve the water network and continue securing reliable, safe water supplies to the community.
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Madehurst Road / Stammers Lane / Baycombe Lane / Dale Park | Off: 16/06/2025 22:00 | Planned maintenance
We will be undertaking essential maintenance work on the water distribution network which will mean customers' water supplies will be turned off for a maximum period of 5 hours on 16th June commencing at 22:00...
Prior to the water supply interruption, we suggest that you draw off and store sufficient tap water for your drinking needs over this period. If your property has a cold-water cistern, it should provide sufficient reserve for your normal sanitary requirements (i.e. lavatory flushing) if used sensibly. Central Heating systems should not be affected by the shutdown.
Slight discoloration of the water may occur when the supply is restored so we would recommend checking that the water is clear before using washing machines or other appliances. We would in any case advise that water using appliances (washing machines, dishwashers etc.) should NOT be used during the shutdown period.
If you do experience any discolouration of the water supply, this is normal following such events and poses no health risk to the water supply system. To address this, we would recommend you run your cold kitchen tap for 10 minutes or until clear. For further guidance about this, please refer to our water quality information page at portsmouthwater.co.uk/water-quality/
We apologise for any noise or inconvenience that our activities may cause you but we will endeavour to keep this to a minimum and thank you for your patience whilst we undertake these essential works.
If your water supply does not return to normal after we restore the supply, please contact us on 023 9247 7999. Our staff are available on this number 24 hrs a day to provide further advice or if necessary, arrange for a company representative or plumber to call. They will rectify any problem which is found to be due to this interruption to supply, free of charge.
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