Contact Us

We’re here to help. Get the support you need from the following links and contact details where you can find our Customer Services opening hours, relevant email addresses and our emergency out of hours phone number.

Customer Services Opening Hours Billing & Account Enquiries

Monday to Friday 8am – 5pm

Water Supply, Water Quality Enquiries and Other Enquiries

Monday to Friday 8.30am – 4.30pm

Email enquiries Please complete the form below
Billing & Account Enquiries

Water Meter Enquiries

023 9249 9666
Bereavement Notification We have partnered with Settld to provide a free online form to notify us of the death. If you need to, you can also use Settld to inform all other organisations (from banks to social media providers), in one go.
24-Hour Emergency Line 023 9247 7999
Water Supply Network Enquiries 023 9249 9888 (Leaks, New Supplies, Repairs, Plumbing and Water Regulations)
General Enquiries

Water Quality Enquiries (Taste, Smell, Appearance)

023 9249 9888
Head Office Address Po Box 99, West Street, Havant, Hampshire, PO9 1LG
How to Find us Click Here For A Local Map (Postcode For Sat Nav: PO9 1LD)

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