Arrears Assist Application | Portsmouth Water

Do you need help with debt that has built up on your water supply account? Arrears Assist is our support scheme that is designed to help customers who:

Have more than £300 of arrears with Portsmouth Water and
Have not made a payment in the past twelve months

After your application has been reviewed, you qualify for the scheme and maintain regular payments, Portsmouth Water will match those payments on the account. This also means that your future bills will need to be paid in full.

The information you provide will be used to update your account and allow us to find a financial solution that meets your needs. We will hold and process your personal data in accordance with our Privacy Policy, or you can call us on 023 9249 9666 to request a copy

Your Details

Your account number(Required)

Your account number starts with 'A-' followed by 8 letters or numbers (e.g. A-1234ABCD). You can find it on your bills or letters from us.

Name(Required)

Title First name Surname

Address(Required)

Street Address Address Line 2 Town/City Post code

Phone number(Required)

Email address(Required)

Date of birth(Required)

National Insurance number(Required)

Your payment offer

Instalment proposal(Required)

Enter an amount in the field above telling us what you think you can afford to pay.

Payment period

Weekly

Fortnightly

Monthly

How do you intend to make these payments to Portsmouth Water?

Direct Debit (monthly only)

Payment slips or PayPoint barcode

Standing Order (you will need to set this up with your bank)

Direct from your benefit (you must be in reciept of either Income Support, ESA, JSA, Universal Credit or Pension Credit)

Your declaration

Privacy notice

We do retain personal data that you provide to us. For more information on how we process your data and for details on how to opt out of non-essential messages, please see our Privacy Notice

Comments

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