Suspect a leak? Help us by reporting it to us

As a customer you can help us by letting us know if you see any water showing or suspect a leak.

Portsmouth Water recently committed over £2m of expenditure to help reduce the amount of leaks on the network and this has started to make a real difference. The investment includes increased resources in both manpower and equipment.

Most leaks are underground and are not visible, so we use sophisticated technology to help locate, but where water is showing at the surface customers can play a very important part in letting us know where.

CEO Bob Taylor, said “whilst we have trained staff with the most up to date technology searching for leaks our customers can still play a very important part in letting us know if they see any water showing or suspect a leak. By working together and at times being our eyes on the ground, our customers can help us to respond quickly and reduce the amount of water being lost.”

We are interested in leaks in all areas, so if you have or suspect a leak on your own supply by letting us know we can help you with our free external domestic repair service.

Customers can contact us via our free leak line 0800 434 6104, our website (click the report a leak button) or send us a tweet @PortsmouthWater and we will get right onto it.
For more information please contact Ian Limb