The Company provides over 300,000 properties with a clean and continuous supply of water, 24 hours a day, 365 days a year at the lowest price in the country.
At 28p, the average daily cost to you is still below the cost of a daily newspaper.To view our full 2017-2018 Scheme of Charges for household customers click here
To view our full 2016-2017 Scheme of Charges for household customers click here
To view our full 2015-2016 Scheme of Charges for household customers click here
To view our full 2014-2015 Scheme of Charges click here
Ways to Pay
Pay by Direct Debit
Payments can be spread with a monthly Direct Debit at no additional charge. You can pay by one, two or up to eight monthly instalments. There is a choice of payment dates, the 1st, 8th, 15th or 28th of the month.
Please print, complete and return the form to Portsmouth Water through the post.
You can pay your bill on-line by clicking here, using most major credit and debit cards.
Debit cards are processed free of charge but credit cards attract a 1.5% commission. You will need sight of your most recent bill and customer reference number.
Pay by Telephone
You can pay your bill 24 hours a day, 7 days a week via our automated telephone payments line, by calling our free phone number 0800 0480 021.
Most major cards are accepted. Debit cards are processed free of charge but credit cards attract a 1.5% commission.
You will need sight of your most recent bill and customer reference number.
Pay by BACS or Internet Banking
If you arrange your payments via the Internet, please advise your bank that future payments should be made to our Lloyd's Bank Head Office Collection Account:-
Please remember to quote your reference number when making payments.
Other Payment Information
If you are having difficulty in paying your bill, or would like to know if you can clear your arrears quicker, or reduce your annual charge please see here
If you have any queries regarding your bill you can contact us by telephone, email or letter. If you decide to contact us by email or letter we will answer your query within 10 working days of receiving the correspondence. If you write to ask us to change the way you pay your bill and we find we cannot make the change we will let you know within 5 working days from the date we receive your letter.