Welcome to the Independent Challenge Group for Portsmouth Water
With origins dating back to 2012 and originally named the Customer Scrutiny Panel (CSP) is an independent group established to ensure that Portsmouth Water customers have been consulted on a range of important matters and significant plans from Portsmouth Water. As the local water supplier, we care about customers’ views, particularly on areas that have impact on levels of service, the environment or bills.
The purpose of the panel is to have informed scrutiny for a sustainable and equitable water future for Portsmouth Water & its customers.
Membership of the Independent Challenge Group (ICG)
The ICG comprises a range of key stakeholders including regulators, customer representatives, local government elected members and members who play key roles within the communities served by Portsmouth Water. The current members are listed below.
Stef Nienaltowski Independent Chair
Cllr Bob Maynard, Gosport Borough Council
Sharon Darcy, Portsmouth Water Non-Exec Director
Catherine Jones, Consumer Council for Water
Roy Briscoe, Chichester District Council
Chris Need, West Sussex Growers Association
Cllr Pieter Montyn, West Sussex County Council
Terence Carvalho, Delivered Social
Cllr Mike Ford, Fareham Council
Ella Reilly University Student
Cllr Sue Wallsgrove, Arun District Council
Tom Massey, Environmental Agency
Rebecca Gale, University of Portsmouth PhD Student
Sandy Bramley, Citizens Advice
Sarah Goode, Environmental Agency
Cllr Grainne Rason, Havant Borough Council
Rachael Clemson, Natural England
Cllr Dave Ashmore, Portsmouth City Council
Richard Lee, Portsmouth City Council
Katy Ricks, Tackling Poverty PCC
Dr Julia Brown, University of Portsmouth
Touriya Ghadbar, University of Portsmouth PhD Student
All these members are completely independent of Portsmouth Water.
The Role of the Independent Challenge Group
- Reviewing the performance against each one of Portsmouth Water’s commitments and Outcome Delivery Incentives in its Business Plan
- Producing a report to the Portsmouth Water Board annually to summarise The Panel’s findings on the above, which will accompany the Risk and Compliance Statement or Assurance Report produced by the company in its Annual Report. This report is also shared with customers and stakeholders.
- Advising on and monitoring the effectiveness of the ongoing engagement Portsmouth Water has with its customers in each community, recognizing the diversity of all socio-economic groups that it supplies with water.
The ICG will meet at least twice per year.
This web page is updated to show the progress of the panel. All relevant documents and meeting minutes will be posted here as and when they are complete. Below is a list of relevant documents showing the progress to date:
Register interest in joining our Independent Challenge Group
If you have any comments or observations about how we engage with customers please forward them to Jamie Jones either by e-mail to [email protected] or by post to:
Jamie Jones, Regulation Manager
Portsmouth Water Limited
PO Box 8
West Street
Havant
Hampshire
PO9 1LG