[["<strong>RWG Good Practice Guide</strong>","<strong>Adoption Status</strong>","<strong>Comments</strong>"],["Alignment of Wholesale Tariffs with Retail Price Control Groups","Fully",""],["Complaints","Fully",""],["Data Logging","Fully",""],["Disconnection for Non-Payment","Fully",""],["Emergency Contact Details","Fully",""],["Fixed Meter Charges","Partial",""],["Gap Site Incentive","Fully",""],["Leak Allowances","Partial","An adjustment is given if there is a fault with Company equipment"],["Meter Reading Standards","Fully",""],["Planned Activities","Fully",""],["Return to Sewer Allowances","N/A - WOC",""],["Standard Skip Codes and Processes","Fully",""],["Standardising Meter Location Free Descriptor","Fully",""],["Unplanned Events","Fully",""],["Vacancy Incentive","No","We are working with retailers to understand the true level of vacancy and therefore do not feel it is appropriate at this time to offer a vacancy incentive scheme"],["Wholesale Charges","Partial","Looking to implement for 2025-26"]]