<h2> Choice of Retailer</h2>
Businesses and other non-household customers are now able to choose their water retailer.  To learn more visit <a href="http://www.open-water.org.uk" target="_blank" rel="noopener noreferrer">www.open-water.org.uk</a> for details of the choices that the new arrangements will give you.

If you have a water supply emergency please contact Portsmouth Water on 023 9247 7999.

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<h2>Meter reading services</h2>
Portsmouth Water is actively considering a non-household meter reading service. If you provide retailer services to the non-household water market, and would be interested to learn more about our plans please click <a href="mailto:wholesaleservicedesk@portsmouthwater.co.uk?subject=non-household%20meter%20reading%20service%20-%20enquiry">here</a>.
<h2>Accredited Entity</h2>
Portsmouth Water recognises the Water Industry Registration Scheme - Accredited Entity (WIRSAE) and will allow accredited entities, under this scheme, to carry out the following defined activities on behalf of a Retailer:
<ul>
 	<li>Temporary Disconnection and Re-Connection Non-Household Premises up to and including 40mm sized supply</li>
 	<li>Temporary Disconnection and Re-Connection Non-Household Premises over 40mm sized supply</li>
</ul>
Details of the Lloyds Register WIRSAE Scheme, including the Generic Code of Practice, can be found here <a href="https://www.lr.org/en-gb/utilities/wirs-wirsae/wirs-accreditation/">https://www.lr.org/en-gb/utilities/wirs-wirsae/wirs-accreditation/</a> .

Details of Portsmouth Water’s Addendum to the WIRSAE Generic Code of Practice can be found <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2019/11/PRT-WIRSAE-CofP-Addendum.pdf">here</a>.
<h2>Retailer Wholesaler Group (RWG) Good Practice Guides</h2>
You can find out how we align to RWG Good Practice Guides <a href="https://www.portsmouthwater.co.uk/business/rwg-alignment/">here</a>