<h1>Alignment to RWG Good Practice Guidance</h1>
The Retailer Wholesaler Group (RWG) is a MOSL trading party led group that covers operational terms and is made up from Retailers, Wholesalers, MOSL, CCW and Ofwat. The aim of the group is to promote and share good practice to improve customer service in the market.

The RWG have produced a number of ‘Good Practice Guides’. Further details of these Guides can be found on MOSL’s website <a href="https://www.mosl.co.uk/groups/rwg#scroll-good-practice-guides" target="_blank" rel="noopener noreferrer">here</a>.

Please see the table below illustrating our current alignment to each good practice guide.
