Account Number A-3A9B16D5

I have received a new bill and am confused because because if I am reading it correctly we haven't been paying enough this last year and you're asking for more money before the new bill starts being taken by Direct Debit in April?

We should be registered on the Social Tariff still as we are on a low income mostly comprising of benefits.

I'm sorry if I've got my calculations or understanding incorrect but please can you explain the recent Water Supply Bill letter you sent me dated 24/2/26 please. Also check we are still on the Social Tariff and registered as a Priority Services customer still too please.

My email for reply is heddwenede@gmail.com

Thank you.

Heddwen.