INSERT INTO `wlcj_posts` VALUES (2308, 1, '2023-09-13 16:41:27', '2023-09-13 15:41:27', 'The Company renews approximately 1% of its water mains network each year in order to reduce the risk of bursts and leakage which can often result in interruptions of supplies and unexpected disruption to customers. This essential work ensures high standards of water quality are maintained for many years to come and we believe the long term benefits outweigh the short term inconvenience that customers may experience. The investment is significant, about £5.0m per year.\n\nPortsmouth Water’s Area of Supply in the South East of England is defined by the Environment Agency as an area of “serious water stress” which means water resources in the region must be managed in a sustainable manner. Part of our holistic approach includes minimising leakage from the water mains network which we achieve by targeting specific areas and specific mains for renewal.\n\nWe record the locations where mains have burst, and we monitor our network to identify areas of leakage. This information, together with soil corrosivity data, pipe material and the period of manufacture, is used to help us decide when and where to replace our pipework.\n\nWe periodically undertake deterioration modelling of the water mains network applying risk based selection criteria to identify which mains, when replaced, will provide the greatest benefit to customers and the environment.\n\nEngineering criteria are used to identify the most appropriate and cost beneficial materials and techniques. The mains renewals techniques and procedures are always chosen to minimise disruption to our customers and other road users. We constantly strive to identify new and innovative renewal methods as we are aware excavation works in the public highway are highly disruptive to road users.\n\nWe plan our renewals programme up to five years in advance of the actual renewals work and liaise as closely as practicable with the Highways Authorities who have a responsibility to co-ordinate all works within the highway. We believe this advanced planning enables the Highways Authorities to minimise the seemingly endless excavation of trenches in the same road by different utilities. We engage with key stakeholders whilst preparing the five years renewals programme and always endeavour to minimise the impact of our work upon customers and road users.\n\nOnce we have identified water mains for renewal we embark upon a carefully planned communications strategy which includes direct customer contact and liaison with key stakeholders such as schools, businesses, residents associations etc.\n\nWe always encourage customers to contact us regarding our proposals and therefore publish our defined annual programme together with our intended 5 year renewal strategy. Click below for our 5 year plan and for works in progress.\n\nThis essential mains renewals work ensures high standards of water quality are maintained for many years to come and we hope that you will agree that the long term benefits outweigh the short term inconvenience that customers may experience.\n\nIn the coming few years we will be replacing about 23 km of mains per year, and in any given week we will be working at around 30 different locations in the Portsmouth Water area of supply.', 'Water Mains Renewal Schemes', '', 'inherit', 'open', 'open', '', '2305-autosave-v1', '', '', '2023-09-13 16:41:27', '2023-09-13 15:41:27', '', 2305, 'http://www.portsmouthwater.co.uk/2015/02/20/2305-autosave-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (2309, 1, '2015-02-20 11:01:06', '2015-02-20 11:01:06', 'Use the interactive map to find out about current and planned work being undertaken in your area. \r\n\r\nSimply:\r\n\r\n<ul>\r\n    	<li>Enter your address into the search bar, or</li>\r\n    	<li>Use the in screen navigations to zoom to your area</li>\r\n    	<li>Click on the ‘water tap’ roadworks symbol</li>\r\n\r\n</ul>\r\n\r\nFor further details on our Mains Renewal Process please use the navigation on the side of the screen. \r\n\r\n[live_map]\r\n\r\nThe Company renews approximately 1% of its water mains network each year in order to reduce the risk of bursts and leakage which can often result in interruptions of supplies and unexpected disruption to customers. This essential work ensures high standards of water quality are maintained for many years to come and we believe the long term benefits outweigh the short term inconvenience that customers may experience. The investment is significant, about £5.0m per year.\r\n \r\nPortsmouth Water’s Area of Supply in the South East of England is defined by the Environment Agency as an area of “serious water stress” which means water resources in the region must be managed in a sustainable manner. Part of our holistic approach includes minimising leakage from the water mains network which we achieve by targeting specific areas and specific mains for renewal.\r\n\r\nWe record the locations where mains have burst, and we monitor our network to identify areas of leakage. This information, together with soil corrosivity data, pipe material and the period of manufacture, is used to help us decide when and where to replace our pipework.\r\n\r\nWe periodically undertake deterioration modelling of the water mains network applying risk based selection criteria to identify which mains, when replaced, will provide the greatest benefit to customers and the environment.\r\n\r\nEngineering criteria are used to identify the most appropriate and cost beneficial materials and techniques. The mains renewals techniques and procedures are always chosen to minimise disruption to our customers and other road users. We constantly strive to identify new and innovative renewal methods as we are aware excavation works in the public highway are highly disruptive to road users. \r\n\r\nWe plan our renewals programme up to five years in advance of the actual renewals work and liaise as closely as practicable with the Highways Authorities who have a responsibility to co-ordinate all works within the highway. We believe this advanced planning enables the Highways Authorities to minimise the seemingly endless excavation of trenches in the same road by different utilities. We engage with key stakeholders whilst preparing the five years renewals programme and always endeavour to minimise the impact of our work upon customers and road users.\r\n\r\nOnce we have identified water mains for renewal we embark upon a carefully planned communications strategy which includes direct customer contact and liaison with key stakeholders such as schools, businesses, residents associations etc.\r\n\r\nWe always encourage customers to contact us regarding our proposals and therefore publish our defined annual programme together with our intended 5 year renewal strategy. Click below for our 5 year plan and for works in progress.\r\n\r\nThis essential mains renewals work ensures high standards of water quality are maintained for many years to come and we hope that you will agree that the long term benefits outweigh the short term inconvenience that customers may experience.\r\n\r\nIn the coming few years we will be replacing about 23 km of mains per year, and in any given week we will be working at around 30 different locations in the Portsmouth Water area of supply. ', 'Water Mains Renewal Schemes', '', 'inherit', 'open', 'open', '', '2305-revision-v1', '', '', '2015-02-20 11:01:06', '2015-02-20 11:01:06', '', 2305, 'http://www.portsmouthwater.co.uk/2015/02/20/2305-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (2310, 1, '2015-02-20 11:17:14', '2015-02-20 11:17:14', 'The Company has a statutory duty to provide water supplies to new domestic households. For most housing developments this will entail the laying of new mains from the Company’s existing network to serve the new site.\r\n\r\nOnce your new main or mains extension has been laid, chlorinated and cleared for connections, a quotation for the new services to feed each property can be raised.\r\n\r\nPlease <a title="New Services" href="http://pw.yescando.org/developers/new-services/">click here</a> to find out how to apply for a new service.\r\n\r\nOn occasions a new trunk main will be required to reinforce the existing network to serve a large development area. Details or current schemes are listed below:\r\n<ul>\r\n	<li>Major Development Area Flansham Bognor Regis – 125mm and 180mm diameter mains laid for Phase 1 of the development.</li>\r\n	<li>Major Development Area Flansham Bognor Regis – 1.2km of 450mm diameter main to be laid to serve 770 properties.</li>\r\n	<li>Major Development Area Waterlooville – 1.1km of 355mm will be laid in the next 3 months to serve 475 properties.</li>\r\n</ul>\r\nTo find out more about a Mains Extension please <a href="/developers/">click here</a>.', 'Serving New Housing Developments', '', 'publish', 'open', 'open', '', 'serving-new-housing-developments', '', '', '2015-02-20 11:17:14', '2015-02-20 11:17:14', '', 2303, 'http://www.portsmouthwater.co.uk/?page_id=2310', 2, 'page', '', 0); 
INSERT INTO `wlcj_posts` VALUES (2313, 1, '2015-02-20 11:17:14', '2015-02-20 11:17:14', 'The Company has a statutory duty to provide water supplies to new domestic households. For most housing developments this will entail the laying of new mains from the Company’s existing network to serve the new site.\r\n\r\nOnce your new main or mains extension has been laid, chlorinated and cleared for connections, a quotation for the new services to feed each property can be raised.\r\n\r\nPlease <a title="New Services" href="http://pw.yescando.org/developers/new-services/">click here</a> to find out how to apply for a new service.\r\n\r\nOn occasions a new trunk main will be required to reinforce the existing network to serve a large development area. Details or current schemes are listed below:\r\n<ul>\r\n	<li>Major Development Area Flansham Bognor Regis – 125mm and 180mm diameter mains laid for Phase 1 of the development.</li>\r\n	<li>Major Development Area Flansham Bognor Regis – 1.2km of 450mm diameter main to be laid to serve 770 properties.</li>\r\n	<li>Major Development Area Waterlooville – 1.1km of 355mm will be laid in the next 3 months to serve 475 properties.</li>\r\n</ul>\r\nTo find out more about a Mains Extension please <a href="/developers/">click here</a>.', 'Serving New Housing Developments', '', 'inherit', 'open', 'open', '', '2310-revision-v1', '', '', '2015-02-20 11:17:14', '2015-02-20 11:17:14', '', 2310, 'http://www.portsmouthwater.co.uk/2015/02/20/2310-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (2314, 1, '2015-02-20 11:27:29', '2015-02-20 11:27:29', '', 'C2C276E5-674A-4F56-B1C8-A12F5681F3FA', '', 'inherit', 'open', 'open', '', 'c2c276e5-674a-4f56-b1c8-a12f5681f3fa', '', '', '2015-02-20 11:27:29', '2015-02-20 11:27:29', '', 0, 'http://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/C2C276E5-674A-4F56-B1C8-A12F5681F3FA.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (2315, 1, '2015-02-20 11:40:45', '2015-02-20 11:40:45', '', 'Directional Drilling', '', 'inherit', 'open', 'open', '', 'directional-drilling', '', '', '2015-02-20 11:40:45', '2015-02-20 11:40:45', '', 0, 'http://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/Directional-Drilling.gif', 0, 'attachment', 'image/gif', 0); 
INSERT INTO `wlcj_posts` VALUES (2316, 1, '2015-02-20 11:43:03', '2015-02-20 11:43:03', '', 'DirectionalDrilling1', '', 'inherit', 'open', 'open', '', 'directionaldrilling1', '', '', '2015-02-20 11:43:03', '2015-02-20 11:43:03', '', 0, 'http://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/DirectionalDrilling1.gif', 0, 'attachment', 'image/gif', 0); 
INSERT INTO `wlcj_posts` VALUES (2317, 1, '2015-02-20 11:43:31', '2015-02-20 11:43:31', '', 'DirectionalDrilling2', '', 'inherit', 'open', 'open', '', 'directionaldrilling2', '', '', '2015-02-20 11:43:31', '2015-02-20 11:43:31', '', 0, 'http://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/DirectionalDrilling2.gif', 0, 'attachment', 'image/gif', 0); 
INSERT INTO `wlcj_posts` VALUES (2318, 1, '2015-02-20 11:44:36', '2015-02-20 11:44:36', 'Use the interactive map to find out about current and planned work being undertaken in your area.\r\n\r\nSimply:\r\n<ul>\r\n	<li>Enter your address into the search bar, or</li>\r\n	<li>Use the in screen navigations to zoom to your area</li>\r\n	<li>Click on the ‘water tap’ roadworks symbol</li>\r\n</ul>\r\nFor further details on our Mains Renewal Process please use the navigation on the side of the screen.\r\n\r\n[live_map]\r\n\r\nThe Company renews approximately 1% of its water mains network each year in order to reduce the risk of bursts and leakage which can often result in interruptions of supplies and unexpected disruption to customers. This essential work ensures high standards of water quality are maintained for many years to come and we believe the long term benefits outweigh the short term inconvenience that customers may experience. The investment is significant, about £5.0m per year.\r\n\r\nPortsmouth Water’s Area of Supply in the South East of England is defined by the Environment Agency as an area of “serious water stress” which means water resources in the region must be managed in a sustainable manner. Part of our holistic approach includes minimising leakage from the water mains network which we achieve by targeting specific areas and specific mains for renewal.\r\n\r\nWe record the locations where mains have burst, and we monitor our network to identify areas of leakage. This information, together with soil corrosivity data, pipe material and the period of manufacture, is used to help us decide when and where to replace our pipework.\r\n\r\nWe periodically undertake deterioration modelling of the water mains network applying risk based selection criteria to identify which mains, when replaced, will provide the greatest benefit to customers and the environment.\r\n\r\nEngineering criteria are used to identify the most appropriate and cost beneficial materials and techniques. The mains renewals techniques and procedures are always chosen to minimise disruption to our customers and other road users. We constantly strive to identify new and innovative renewal methods as we are aware excavation works in the public highway are highly disruptive to road users.\r\n\r\nWe plan our renewals programme up to five years in advance of the actual renewals work and liaise as closely as practicable with the Highways Authorities who have a responsibility to co-ordinate all works within the highway. We believe this advanced planning enables the Highways Authorities to minimise the seemingly endless excavation of trenches in the same road by different utilities. We engage with key stakeholders whilst preparing the five years renewals programme and always endeavour to minimise the impact of our work upon customers and road users.\r\n\r\nOnce we have identified water mains for renewal we embark upon a carefully planned communications strategy which includes direct customer contact and liaison with key stakeholders such as schools, businesses, residents associations etc.\r\n\r\nWe always encourage customers to contact us regarding our proposals and therefore publish our defined annual programme together with our intended 5 year renewal strategy. Click below for our 5 year plan and for works in progress.\r\n\r\nThis essential mains renewals work ensures high standards of water quality are maintained for many years to come and we hope that you will agree that the long term benefits outweigh the short term inconvenience that customers may experience.\r\n\r\nIn the coming few years we will be replacing about 23 km of mains per year, and in any given week we will be working at around 30 different locations in the Portsmouth Water area of supply.', 'Water Mains Renewal Schemes', '', 'inherit', 'open', 'open', '', '2305-revision-v1', '', '', '2015-02-20 11:44:36', '2015-02-20 11:44:36', '', 2305, 'http://www.portsmouthwater.co.uk/2015/02/20/2305-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (2319, 1, '2015-02-20 11:56:40', '2015-02-20 11:56:40', '', 'Mains Insertion', '', 'inherit', 'open', 'open', '', 'mains-insertion', '', '', '2015-02-20 11:56:40', '2015-02-20 11:56:40', '', 0, 'http://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/Mains-Insertion.gif', 0, 'attachment', 'image/gif', 0); 
INSERT INTO `wlcj_posts` VALUES (2320, 1, '2015-02-20 11:57:51', '2015-02-20 11:57:51', '', 'PipeInsertion2', '', 'inherit', 'open', 'open', '', 'pipeinsertion2', '', '', '2015-02-20 11:57:51', '2015-02-20 11:57:51', '', 0, 'http://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/PipeInsertion2.gif', 0, 'attachment', 'image/gif', 0); 
INSERT INTO `wlcj_posts` VALUES (2321, 1, '2015-02-20 11:59:32', '2015-02-20 11:59:32', '', 'Open Cut Main Laying', '', 'inherit', 'open', 'open', '', 'open-cut-main-laying', '', '', '2015-02-20 11:59:32', '2015-02-20 11:59:32', '', 0, 'http://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/Open-Cut-Main-Laying.gif', 0, 'attachment', 'image/gif', 0); 
INSERT INTO `wlcj_posts` VALUES (2322, 1, '2015-02-20 12:00:34', '2015-02-20 12:00:34', '', 'OpenTrench1', '', 'inherit', 'open', 'open', '', 'opentrench1', '', '', '2015-02-20 12:00:34', '2015-02-20 12:00:34', '', 0, 'http://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/OpenTrench1.gif', 0, 'attachment', 'image/gif', 0); 
INSERT INTO `wlcj_posts` VALUES (2323, 1, '2015-02-20 12:01:18', '2015-02-20 12:01:18', '', 'OpenTrench2', '', 'inherit', 'open', 'open', '', 'opentrench2', '', '', '2015-02-20 12:01:18', '2015-02-20 12:01:18', '', 0, 'http://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/OpenTrench2.gif', 0, 'attachment', 'image/gif', 0); 
INSERT INTO `wlcj_posts` VALUES (2324, 1, '2015-02-20 12:02:40', '2015-02-20 12:02:40', '', 'Connections to Properties', '', 'inherit', 'open', 'open', '', 'connections-to-properties', '', '', '2015-02-20 12:02:40', '2015-02-20 12:02:40', '', 0, 'http://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/Connections-to-Properties.gif', 0, 'attachment', 'image/gif', 0); 
INSERT INTO `wlcj_posts` VALUES (2325, 1, '2015-02-20 12:04:06', '2015-02-20 12:04:06', '', '1F8306AE-3A01-4475-BEFF-72E55537A7EE', '', 'inherit', 'open', 'open', '', '1f8306ae-3a01-4475-beff-72e55537a7ee', '', '', '2015-02-20 12:04:06', '2015-02-20 12:04:06', '', 0, 'http://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/1F8306AE-3A01-4475-BEFF-72E55537A7EE.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (2326, 1, '2015-02-20 12:06:01', '2015-02-20 12:06:01', '', 'ServicePipe', '', 'inherit', 'open', 'open', '', 'servicepipe', '', '', '2015-02-20 12:06:01', '2015-02-20 12:06:01', '', 0, 'http://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/ServicePipe.gif', 0, 'attachment', 'image/gif', 0); 
INSERT INTO `wlcj_posts` VALUES (2327, 1, '2015-02-20 12:10:15', '2015-02-20 12:10:15', '', 'External Stop Valve', '', 'inherit', 'open', 'open', '', 'external-stop-valve', '', '', '2015-02-20 12:10:15', '2015-02-20 12:10:15', '', 0, 'http://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/External-Stop-Valve.gif', 0, 'attachment', 'image/gif', 0); 
INSERT INTO `wlcj_posts` VALUES (2328, 1, '2015-02-20 12:11:07', '2015-02-20 12:11:07', '', 'Internal Stop Valve', '', 'inherit', 'open', 'open', '', 'internal-stop-valve', '', '', '2015-02-20 12:11:07', '2015-02-20 12:11:07', '', 0, 'http://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/Internal-Stop-Valve.gif', 0, 'attachment', 'image/gif', 0); 
INSERT INTO `wlcj_posts` VALUES (2329, 1, '2015-02-20 12:11:52', '2015-02-20 12:11:52', '', 'Internal Stop Valve Close Up', '', 'inherit', 'open', 'open', '', 'internal-stop-valve-close-up', '', '', '2015-02-20 12:11:52', '2015-02-20 12:11:52', '', 0, 'http://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/Internal-Stop-Valve-Close-Up.gif', 0, 'attachment', 'image/gif', 0); 
INSERT INTO `wlcj_posts` VALUES (2330, 1, '2015-02-20 12:16:23', '2015-02-20 12:16:23', '<h4>Use the interactive map to find out about current and planned work being undertaken in your area.</h4>\r\nSimply:\r\n<ul>\r\n	<li>Enter your address into the search bar, or</li>\r\n	<li>Use the in screen navigations to zoom to your area</li>\r\n	<li>Click on the ‘water tap’ roadworks symbol</li>\r\n</ul>\r\nFor further details on our Mains Renewal Process please use the navigation on the side of the screen.\r\n\r\n[live_map]\r\n\r\nThe Company renews approximately 1% of its water mains network each year in order to reduce the risk of bursts and leakage which can often result in interruptions of supplies and unexpected disruption to customers. This essential work ensures high standards of water quality are maintained for many years to come and we believe the long term benefits outweigh the short term inconvenience that customers may experience. The investment is significant, about £5.0m per year.\r\n\r\nPortsmouth Water’s Area of Supply in the South East of England is defined by the Environment Agency as an area of “serious water stress” which means water resources in the region must be managed in a sustainable manner. Part of our holistic approach includes minimising leakage from the water mains network which we achieve by targeting specific areas and specific mains for renewal.\r\n\r\nWe record the locations where mains have burst, and we monitor our network to identify areas of leakage. This information, together with soil corrosivity data, pipe material and the period of manufacture, is used to help us decide when and where to replace our pipework.\r\n\r\nWe periodically undertake deterioration modelling of the water mains network applying risk based selection criteria to identify which mains, when replaced, will provide the greatest benefit to customers and the environment.\r\n\r\nEngineering criteria are used to identify the most appropriate and cost beneficial materials and techniques. The mains renewals techniques and procedures are always chosen to minimise disruption to our customers and other road users. We constantly strive to identify new and innovative renewal methods as we are aware excavation works in the public highway are highly disruptive to road users.\r\n\r\nWe plan our renewals programme up to five years in advance of the actual renewals work and liaise as closely as practicable with the Highways Authorities who have a responsibility to co-ordinate all works within the highway. We believe this advanced planning enables the Highways Authorities to minimise the seemingly endless excavation of trenches in the same road by different utilities. We engage with key stakeholders whilst preparing the five years renewals programme and always endeavour to minimise the impact of our work upon customers and road users.\r\n\r\nOnce we have identified water mains for renewal we embark upon a carefully planned communications strategy which includes direct customer contact and liaison with key stakeholders such as schools, businesses, residents associations etc.\r\n\r\nWe always encourage customers to contact us regarding our proposals and therefore publish our defined annual programme together with our intended 5 year renewal strategy. Click below for our 5 year plan and for works in progress.\r\n\r\nThis essential mains renewals work ensures high standards of water quality are maintained for many years to come and we hope that you will agree that the long term benefits outweigh the short term inconvenience that customers may experience.\r\n\r\nIn the coming few years we will be replacing about 23 km of mains per year, and in any given week we will be working at around 30 different locations in the Portsmouth Water area of supply.', 'Water Mains Renewal Schemes', '', 'inherit', 'open', 'open', '', '2305-revision-v1', '', '', '2015-02-20 12:16:23', '2015-02-20 12:16:23', '', 2305, 'http://www.portsmouthwater.co.uk/2015/02/20/2305-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (2331, 1, '2015-02-20 12:18:01', '2015-02-20 12:18:01', 'The Company has treatment facilities at nineteen sites throughout its area. The range of facilities at each site is very dependant upon how much treatment is needed to bring the raw water up to drinking water standards. We are continually updating our treatment facilities and this section outlines the major improvements currently in progress.', 'Water Treatment Works and Pumping Station Improvements', '', 'publish', 'open', 'open', '', 'water-treatment-works-and-pumping-station-improvements', '', '', '2015-02-20 12:18:01', '2015-02-20 12:18:01', '', 2303, 'http://www.portsmouthwater.co.uk/?page_id=2331', 3, 'page', '', 0); 
INSERT INTO `wlcj_posts` VALUES (2332, 1, '2015-02-20 12:18:01', '2015-02-20 12:18:01', 'The Company has treatment facilities at nineteen sites throughout its area. The range of facilities at each site is very dependant upon how much treatment is needed to bring the raw water up to drinking water standards. We are continually updating our treatment facilities and this section outlines the major improvements currently in progress.', 'Water Treatment Works and Pumping Station Improvements', '', 'inherit', 'open', 'open', '', '2331-revision-v1', '', '', '2015-02-20 12:18:01', '2015-02-20 12:18:01', '', 2331, 'http://www.portsmouthwater.co.uk/2015/02/20/2331-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (2333, 1, '2015-02-20 13:25:11', '2015-02-20 13:25:32', '[one]\r\n<h4>2020</h4>\r\nPortsmouth Water has no large raw water storage reservoirs.  It relies almost entirely upon groundwater reserves in the chalk aquifers of the South Downs and abstracts its raw water from wells, boreholes and springs.  It has one river abstraction at Gaters Mill on the River Itchen, a chalk river with a groundwater baseflow.\r\n\r\nThose reserves rise and fall with the seasons and so Portsmouth Water pays particular attention to the local hydrogeological data by monitoring rainfall at its Havant Offices, groundwater levels in the chalk at Idsworth on the Hampshire/Sussex border, as well as the total yield from the natural springs at Havant and Bedhampton.\r\n\r\nThese resources are monitored on a daily basis and reported upon on a monthly basis.  The information here is therefore at times one month behind the most current situation.\r\n\r\nThe information gathered is reproduced here for information purposes; no guarantee is given as to its accuracy.\r\n\r\n<em>The information provided in this section shows the Water Supply data for the 12 months from April to March. The monthly data for our resource levels can be found <a href="https://www.portsmouthwater.co.uk/category/water-supply-news/">here</a>.\r\n</em>\r\n\r\n[/one]\r\n\r\n[divider height="30" style="none" line="default" themecolor="1"]\r\n\r\n[accordion title="" open1st="0" openAll="0" style=""]\r\n\r\n[accordion_item title="Rainfall"]\r\n\r\nThe weather between April and August of 2019 was significantly drier than the long term average (LTA) with the exception of June. However, the end of September 2019 saw the beginning of an unseasonably wet period. With the exception of January 2020, we saw above average rainfall and February was the wettest on record for England (Met Office records since 1862). Storms Ciara, Dennis and Jorge contributed to exceptionally high rainfall totals for the month across much of the country and causing flooding in several areas. Whilst we were spared the worst of this in the South of England, the high levels of rain resulted in full recharge of our groundwater to levels in excess of 30mAOD; a level not seen since 2016.\r\n\r\nThe graph below shows recorded rainfall at Havant as a blue bar and the LTA as a red dashed line.\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/07/rain2020.png"><img class="aligncenter wp-image-10003 size-full" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/07/rain2020.png" alt="" width="1006" height="447" /></a>\r\n\r\n&nbsp;\r\n\r\n[/accordion_item]\r\n\r\n[accordion_item title="Groundwater Levels"]\r\n\r\nGroundwater levels are a good indicator of the water available to Portsmouth Water from the chalk aquifer from which we abstract the majority of our water for supply. We therefore monitor the levels closely.\r\n\r\nPrior to September 2019 there was a run of three slightly drier than average winter recharge seasons which reduced our groundwater levels to within 30cms of passing our first drought trigger; the lowest levels since 2011. The effect of passing this trigger would have been to start proactively working with our customers directly and through the media, asking them to use less water voluntarily.\r\n\r\nThe rainfall from September onwards resulted in a strong groundwater recovery resulting in a speedy and full recharge of our groundwater supplies. We therefore started 2020/21 in a healthy water resource position.\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/07/idsworth.png"><img class="aligncenter wp-image-10005 size-full" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/07/idsworth.png" alt="" width="1013" height="526" /></a>\r\n\r\n&nbsp;\r\n\r\n[/accordion_item]\r\n\r\n[accordion_item title="Abstraction"]\r\n<p style="vertical-align: baseline; margin: 0cm 0cm 11.25pt 0cm;"><span style="font-size: 10.5pt; font-family: \'Arial\',sans-serif; color: #424242;">Annual abstraction is drawn from three types of source: the River Itchen Works which treats surface water, boreholes and wells which abstract groundwater from the underground chalk, and Farlington Water Treatment Works which treats spring water from Havant and Bedhampton.</span></p>\r\n<p style="vertical-align: baseline; margin: 0cm 0cm 11.25pt 0cm;"><span style="font-size: 10.5pt; font-family: \'Arial\',sans-serif; color: #424242;">Abstraction from the Company’s sources in 2018/19 was as shown in the table below:</span></p>\r\n\r\n<table width="531">\r\n<tbody>\r\n<tr>\r\n<td rowspan="2" width="168">Source</td>\r\n<td colspan="4" width="364">Annual Abstraction - Ml/Yr</td>\r\n</tr>\r\n<tr>\r\n<td width="87">Source Licence</td>\r\n<td width="101">Source Actual 2017/18</td>\r\n<td width="87">Group Licence</td>\r\n<td width="88">Group Actual 2016/17</td>\r\n</tr>\r\n<tr>\r\n<td width="168">Northbrook</td>\r\n<td width="87">7,487</td>\r\n<td width="101">5,031</td>\r\n<td rowspan="2" width="87">7,487</td>\r\n<td rowspan="2" width="88">5,031</td>\r\n</tr>\r\n<tr>\r\n<td width="168">Lower Upham</td>\r\n<td width="87">640</td>\r\n<td width="101">0</td>\r\n</tr>\r\n<tr>\r\n<td width="168">West Street</td>\r\n<td width="87">3,328</td>\r\n<td width="101">556</td>\r\n<td width="87"></td>\r\n<td width="88"></td>\r\n</tr>\r\n<tr>\r\n<td width="168">West Meon</td>\r\n<td width="87">1660</td>\r\n<td width="101">0</td>\r\n<td width="87"></td>\r\n<td width="88"></td>\r\n</tr>\r\n<tr>\r\n<td width="168">River Itchen</td>\r\n<td width="87">15,916</td>\r\n<td width="101">10,702</td>\r\n<td width="87"></td>\r\n<td width="88"></td>\r\n</tr>\r\n<tr>\r\n<td width="168">Maindell</td>\r\n<td width="87">2,040</td>\r\n<td width="101">0</td>\r\n<td width="87"></td>\r\n<td width="88"></td>\r\n</tr>\r\n<tr>\r\n<td width="168">Soberton</td>\r\n<td width="87">3,294</td>\r\n<td width="101">616</td>\r\n<td rowspan="2" width="87">3,294</td>\r\n<td rowspan="2" width="88">619</td>\r\n</tr>\r\n<tr>\r\n<td width="168">Newtown</td>\r\n<td width="87">695</td>\r\n<td width="101">3</td>\r\n</tr>\r\n<tr>\r\n<td width="168">Worlds End</td>\r\n<td width="87">8,296</td>\r\n<td width="101">3,815</td>\r\n<td width="87"></td>\r\n<td width="88"></td>\r\n</tr>\r\n<tr>\r\n<td width="168">Lovedean</td>\r\n<td width="87">4,148</td>\r\n<td width="101">1,583</td>\r\n<td width="87"></td>\r\n<td width="88"></td>\r\n</tr>\r\n<tr>\r\n<td width="168">Havant &amp; Bedhampton</td>\r\n<td width="87">35,770</td>\r\n<td width="101">19,842</td>\r\n<td width="87"></td>\r\n<td width="88"></td>\r\n</tr>\r\n<tr>\r\n<td width="168">Walderton</td>\r\n<td width="87">9,955</td>\r\n<td width="101">6,760</td>\r\n<td rowspan="6" width="87">23,740</td>\r\n<td rowspan="6" width="88">16,806</td>\r\n</tr>\r\n<tr>\r\n<td width="168">Woodmancote</td>\r\n<td width="87">1,103</td>\r\n<td width="101">188</td>\r\n</tr>\r\n<tr>\r\n<td width="168">Fishbourne</td>\r\n<td width="87">3,741</td>\r\n<td width="101">2,669</td>\r\n</tr>\r\n<tr>\r\n<td width="168">Funtington</td>\r\n<td width="87">2,920</td>\r\n<td width="101">1,720</td>\r\n</tr>\r\n<tr>\r\n<td width="168">Lavant</td>\r\n<td rowspan="2" width="87">9,950</td>\r\n<td width="101">4,198</td>\r\n</tr>\r\n<tr>\r\n<td width="168">Brickkiln</td>\r\n<td>1,271</td>\r\n</tr>\r\n<tr>\r\n<td width="168">Eastergate</td>\r\n<td rowspan="4" width="87">&nbsp;\r\n\r\n&nbsp;\r\n\r\n10358*\r\n\r\n&nbsp;</td>\r\n<td width="101">3,153</td>\r\n<td rowspan="4" width="87">10,358</td>\r\n<td rowspan="4" width="88">8,038</td>\r\n</tr>\r\n<tr>\r\n<td width="168">Westergate</td>\r\n<td width="101">2,083</td>\r\n</tr>\r\n<tr>\r\n<td width="168">Slindon</td>\r\n<td width="101">657</td>\r\n</tr>\r\n<tr>\r\n<td width="168">Aldingbourne</td>\r\n<td width="101">2,145</td>\r\n</tr>\r\n<tr>\r\n<td width="168">Total</td>\r\n<td width="87">116,066</td>\r\n<td width="101">66,992</td>\r\n<td width="87">44,879</td>\r\n<td width="88">30,494</td>\r\n</tr>\r\n</tbody>\r\n</table>\r\n&nbsp;\r\n\r\n[/accordion_item]\r\n\r\n[accordion_item title="Treated Water Distributed"]\r\n\r\nOur distribution input is the amount of water we put into our network each day and is our headline measure of demand. Looking across the year we can see our usual annual pattern was slightly exaggerated.  Though the maximum peak summer demand was lower than recent years, we saw above average levels extending beyond August as a result of the long, dry summer. From November we have seen below average levels as a result of the wet weather and leakage management activities.\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/07/dist-input.png"><img class="aligncenter wp-image-10007 size-full" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/07/dist-input.png" alt="" width="813" height="583" /></a>\r\n\r\n&nbsp;\r\n\r\n[/accordion_item]\r\n\r\n[accordion_item title="Leakage"]\r\n\r\nPortsmouth Water’s post-MLE outturn leakage figure for 2019/20 is 23.6 Ml/d, using the old methodology so that it can be compared to the rest of the AMP6 performance. This equates to 73 litres/property/day, lower than all other water companies in the UK performance for 2018/19 and likely to be industry-leading in 2019/20.\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/07/leakage.png"><img class="aligncenter wp-image-10008 size-large" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/07/leakage-1024x518.png" alt="" width="1024" height="518" /></a>\r\n\r\nSince missing its target in 2017/18, Portsmouth Water’s recovery plan has reduced leakage by over 12 Ml/d through improved efficiencies and additional expenditure.\r\n\r\nEnhanced activity in the recovery plan included;\r\n<ul>\r\n 	<li>additional fixed noise correlators;</li>\r\n 	<li>flow and pressure logging and software to improve network understanding;</li>\r\n 	<li>additional detection technician resources</li>\r\n 	<li>Making improvements in leakage repair processes.</li>\r\n</ul>\r\n[/accordion_item]\r\n\r\n[accordion_item title="Burst Mains"]\r\n\r\nThe number of burst mains experienced in 2018/19 was 347, exactly the same as 2017/18, compared to our annual target of 342.  It equates to 104 bursts per 1,000km in the reporting year.\r\n\r\nA large number of bursts occurred in the summer of 2018 as the long dry period continued into the early autumn. This measure is very dependent on weather conditions.\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2019/11/burstpipes20189.png"><img class="aligncenter wp-image-9039 size-full" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2019/11/burstpipes20189.png" alt="" width="897" height="474" /></a>\r\n\r\n[/accordion_item]\r\n\r\n[/accordion]\r\n\r\n<a href="https://www.portsmouthwater.co.uk/news/publications/water-resources-planning/">To see the Annual Review, please click here</a>\r\n\r\n&nbsp;', 'Annual Water Supply Review', '', 'draft', 'open', 'open', '', 'annual-water-supply-review', '', '', '2022-11-03 11:23:07', '2022-11-03 11:23:07', '', 2253, 'http://www.portsmouthwater.co.uk/?page_id=2333', 0, 'page', '', 0); 
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INSERT INTO `wlcj_posts` VALUES (2343, 1, '2015-02-20 13:42:48', '2015-02-20 13:42:48', '', 'Idsworth Wel Level Jan 15', '', 'inherit', 'open', 'open', '', 'idsworth-wel-level-jan-15', '', '', '2015-02-20 13:42:48', '2015-02-20 13:42:48', '', 0, 'http://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/Idsworth-Wel-Level-Jan-15.jpg', 0, 'attachment', 'image/jpeg', 0); 
INSERT INTO `wlcj_posts` VALUES (2344, 1, '2015-02-20 13:44:15', '2015-02-20 13:44:15', '', 'Distribution Input Jan 15', '', 'inherit', 'open', 'open', '', 'distribution-input-jan-15', '', '', '2015-02-20 13:44:15', '2015-02-20 13:44:15', '', 0, 'http://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/Distribution-Input-Jan-15.jpg', 0, 'attachment', 'image/jpeg', 0); 
INSERT INTO `wlcj_posts` VALUES (2348, 1, '2015-02-20 15:22:53', '2015-02-20 15:22:53', '<img class="alignright size-full wp-image-1717" src="/wp-content/uploads/2014/12/portsmouth-water-logo.png" alt="Portsmouth Water Logo" width="224" height="125" />In these pages we provide copies of the Company\'s statutory and other publications which relate to our activities. Please select the publication from the menu on the right to view.', 'Publications', '', 'publish', 'open', 'open', '', 'publications', '', '', '2015-04-27 10:52:21', '2015-04-27 09:52:21', '', 2253, 'http://www.portsmouthwater.co.uk/?page_id=2348', 1, 'page', '', 0); 
INSERT INTO `wlcj_posts` VALUES (2349, 1, '2015-02-20 15:22:53', '2015-02-20 15:22:53', 'In these pages we provide copies of the Company\'s statutory and other publications which relate to our activities. Please select the publication from the menu on the right to view.', 'Publications', '', 'inherit', 'open', 'open', '', '2348-revision-v1', '', '', '2015-02-20 15:22:53', '2015-02-20 15:22:53', '', 2348, 'http://www.portsmouthwater.co.uk/2015/02/20/2348-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (2350, 1, '2015-02-20 15:23:55', '2015-02-20 15:23:55', '<img class="alignright size-full wp-image-1717" src="http://pw.yescando.org/wp-content/uploads/2014/12/portsmouth-water-logo.png" alt="Portsmouth Water Logo" width="224" height="125" />In these pages we provide copies of the Company\'s statutory and other publications which relate to our activities. Please select the publication from the menu on the right to view.', 'Publications', '', 'inherit', 'open', 'open', '', '2348-revision-v1', '', '', '2015-02-20 15:23:55', '2015-02-20 15:23:55', '', 2348, 'http://www.portsmouthwater.co.uk/2015/02/20/2348-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (2351, 1, '2015-02-20 15:36:18', '2015-02-20 15:36:30', '<h4>Click a subject below to view more about that title</h4>\r\nno-repeat;center top;;\r\nauto\r\n\r\nNetwork Access Code: The Company\\\'s Access Code covers details of the access principles and guidance for water supply entrants wishing to utilise the Company\\\'s network for supplying new customers.\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/Network-Access-Code-Version-17-.pdf" target="_blank" rel="noopener noreferrer">Click here to view</a>\r\n\r\nPlease email any questions to our Wholesale Service Desk at <a href="mailto:wholesaleservicedesk@portsmouthwater.co.uk">[email protected]/* */</a>\r\n\r\nCompliance Code: The Company also has a Compliance Code produced under Condition R of our Instrument of Appointment for dealing with Potential Licensed Water Suppliers and Inset Appointees.\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/04/Compliance-Code-March-2020.doc">Compliance Code March 2020</a>\r\n\r\nWholesale Scheme of Charges:\r\n<h3>2023-24</h3>\r\nTo view our 2023-24 Wholesale Scheme of Charges please <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/01/SOC_WHOLESALE_2023-24.pdf">click here</a>\r\n\r\nTo view the Assurance Statement accompanying the 2023-24 Wholesale Charges Scheme <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/01/Final-Wholesale-Charges-Covering-Letter-2023-24-FINAL.pdf">click here</a>\r\n\r\nFor explanation on typical bills changes for 2023/24, please click <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/01/Typical-Bill-Changes-for-Household-Customers-2023_24-_FINAL.pdf">here</a>\r\n\r\nTo view our average bill for household customers for 2023/24, please click <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/01/202209_average_bills_template_202324-PWL.xlsx">here</a>\r\n\r\nTo view our typical household bill changes from 2022/23 to 2023/24, please click <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/01/202209_Template_typical_bill_changes_information-PWL.xlsx">here</a>\r\n\r\nTo view our Bulk Supply Charges for NAVs please <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/02/Portsmouth-Water-Bulk-Supply-Charges-for-NAVs-2023-24_FINAL.docx">click here</a>\r\n\r\nTo calculate a Bulk Supply Charge for any potential NAV site, please <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/02/NAV-Tariff-Workings-2023-24-Website.xlsx">click here</a>\r\n<h3>2022-23</h3>\r\nTo view our Assurance Statement and draft Wholesale Charges for 2022-23 <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/10/Portsmouth-Water-Draft-Wholesale-Charges-FINAL.pdf">click here</a>\r\n\r\nTo view our Statement of any significant changes to Charges 2022-23 <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/07/Statement-of-any-significant-changes-to-2022.docx" target="_blank" rel="noopener noreferrer">click here</a>\r\n\r\nTo view our Bulk Supply Charges for NAVs please <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2022/03/Portsmouth-Water-Bulk-Supply-Charges-for-NAVs-2022-23_FINAL.pdf">click here</a>\r\n\r\nTo calculate a Bulk Supply Charge for any potential NAV site, please <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2022/03/NAV-Tariff-Workings-2022-23-FINAL.xlsx">click here</a>\r\n<h3>2021-22</h3>\r\nTo view our 2021-22 Wholesale Scheme of Charges please <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/01/SOC_WHOLESALE_2021-22-1.pdf">click here</a>\r\n\r\nTo view the Assurance Statement accompanying the 2021-22 Wholesale Charges Scheme <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/01/Assurance-Statement-Wholesale-13-January-2021.pdf">click here</a>\r\n\r\nTo view our Statement of any significant changes to Charges 2021-22 <a href="/wp-content/uploads/2021/01/Statement-of-any-significant-changes-to-2022.pdf" target="_blank" rel="noopener noreferrer">click here</a>.\r\n\r\nTo view our Bulk Supply Charges for NAVs please <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/02/Portsmouth-Water-Bulk-Supply-Charges-for-NAVs-2021-22.pdf">click here</a>\r\n\r\nTo calculate a Bulk Supply Charge for any potential NAV site, please <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/02/NAV-Bulk-Supply-Price-2021-22.xlsx">click here</a>\r\n<h3>2020-21</h3>\r\nTo view our revised 2020-2021 Wholesale Scheme of Charges please <a href="/wp-content/uploads/2020/03/SOC_WHOLESALE_2020-21_REVISED-MARCH-2020.pdf" target="_blank" rel="noopener noreferrer">click here</a>\r\n\r\nTo view the revised Assurance Statement accompanying the 2020-21 Wholesale Scheme of Charges <a href="/wp-content/uploads/2020/03/Assurance-Statement-Wholesale-20-March-2020.pdf" target="_blank" rel="noopener noreferrer">click here</a>\r\n\r\nTo view our Statement explaining why we have revised our Wholesale Charges Scheme for 2020/21 please <a href="/wp-content/uploads/2020/03/PW-Statement-Charges-for-2020.pdf" target="_blank" rel="noopener noreferrer">click here</a>\r\n\r\nTo view our Bulk Supply Charges for NAVs please <a href="/wp-content/uploads/2020/04/Potsmouth-Water-Bulk-Supply-Charges-for-NAVs-2020-21.docx">click here</a>\r\n\r\nTo calculate a Bulk Supply Charge for any potential NAV site, please <a href="/wp-content/uploads/2020/05/NAV-Bulk-Supply-Price-2020-21.xlsx">click here</a>\r\n<h3>2019-20</h3>\r\nTo view our 2019-2020 Wholesale Scheme of Charges please <a href="/wp-content/uploads/2019/01/SOC_WHOLESALE_2019-20.pdf" target="_blank" rel="noopener noreferrer">click here</a>\r\n\r\nTo view the Assurance Statement accompanying the 2019-20 Wholesale Charges Scheme <a href="https://www.portsmouthwater.co.uk/news/publications/access-code/assurance-statement-wholesale-9-january-2019-3/">click here</a>\r\n\r\nTo view our Bulk Charges for NAV’s please <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2019/07/Bulk-Charges-for-NAVs.pdf">click here</a>\r\n<h3>2018-19</h3>\r\nTo view our 2018-2019 Wholesale Scheme of Charges please <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2018/01/SOC_WHOLESALE_2018-19.pdf" target="_blank" rel="noopener noreferrer">click here</a>\r\n\r\nTo view the Assurance Statement accompanying the 2018-19 Wholesale Charges Scheme <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2018/01/Assurance-Statement-for-Wholesale-Charges-2018-19-9-January-2018.pdf">click here</a>\r\n<h3>2017-18</h3>\r\nTo view our 2017-2018 Wholesale Scheme of Charges please <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/SOC_WHOLESALE_2017-181.pdf">click here</a>\r\n\r\nTo view a spreadsheet of Portsmouth Water\\\'s Wholesale Tariffs for Non-household Customers for the year 2017/18 <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/Final-Wholesale-Charges-SOC-2017_18-published-13-January-2017.xlsx">click here</a>\r\n\r\nTo view the Assurance Statement accompanying the 2017-18 Wholesale Charges Scheme <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/Assurance-Statement-13-January-2017.pdf" target="_blank" rel="noopener noreferrer">click here</a>\r\n<h3>2016-17</h3>\r\nTo view our 2016-2017 Wholesale Scheme of Charges please<a href="/wp-content/uploads/2016/04/SOC_WHOLESALE_2016-17.pdf" target="_blank" rel="noopener noreferrer"> click here</a>\r\n\r\nTo view a spreadsheet of Portsmouth Water\\\'s Wholesale Tariffs for Non-household Customers for the year 2016/17 <a href="/wp-content/uploads/2015/02/PRT-wholesale-charges-2016-17-Ofwat-template.xlsx" target="_blank" rel="noopener noreferrer">click here</a>\r\n<h3>2015-16</h3>\r\nTo view our 2015-2016 Wholesale Scheme of Charges please <a href="/wp-content/uploads/2015/02/17F65957-7004-4E0B-9ED1-88223FE57D2A2.pdf" target="_blank" rel="noopener noreferrer"> click here</a>\r\n\r\nTo view a spreadsheet of Portsmouth Water\\\'s Wholesale Tariffs for Non-household Customers for the year 2015/16 <a href="/wp-content/uploads/2015/02/BBCFB5CC-93CE-4F7E-8225-B340C8319D861.xls" target="_blank" rel="noopener noreferrer"> click here</a>\r\n\r\nInvoicing Timetable:\r\n<h2>Non-Household Retailer Invoicing timetable and payment due dates</h2>\r\nIn accordance with the requirements of the Wholesale-Retail Code Business Terms we have set out the invoicing timetable for Primary and Non-Primary charges.\r\n<h2>Primary Charges</h2>\r\nThe timetable for Primary Charges is set out in the attached spreadsheet.  This has been split into two sections covering the Pre-Pay and Post-Pay options for ease of reference.  Other useful information including payment due dates has also been included. It should be noted that those lines shaded in grey with the identifier “E” are based on estimated dates which fall outside the published MOSL settlement timetable.  These are indicative only and will be updated as when the confirmed timetable is published.\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/04/Settlement-Calendar-Published-for-2023-2024-PRE-POST-.xlsx">Invoicing timetable Primary Charges April 2023 onwards</a>\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/02/Settlement-Calendar-Published-for-2021-2022.xlsx">Invoicing timetable Primary Charges April 2021 onwards</a>\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/02/Settlement-Calendar-Published-for-2020-2021.xlsx">Invoicing timetable Primary Charges April 2020 onwards</a>\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2019/02/Settlement-Calendar-published-for-19-20-final.xlsm">Invoicing timetable Primary Charges April 2019 onwards</a>\r\n\r\n<a href="/wp-content/uploads/2018/02/Settlement-Calendar-2018-to-publish-has-been-formatted.xlsm" target="_blank" rel="noopener noreferrer">Invoicing timetable Primary Charges April 2018 onwards</a>\r\n<h2>Non-Primary Charges</h2>\r\nInvoices for Non-Primary Charges (as defined in our published Scheme of Charges) will be raised once the related works have been completed and approved and in any case not later than 10 business days after the end of the month in which such works have been completed and approved.  Payment terms, as specified by the Business Terms will fall to the later of; 30 days after the end of the month to which the invoice relates; and 15 days after the invoice is received by the Contracting Retailer.\r\n\r\naccordion', 'Wholesale Services', '', 'publish', 'open', 'open', '', 'wholesale-services', '', '', '2023-04-18 12:12:23', '2023-04-18 11:12:23', '', 13489, 'http://www.portsmouthwater.co.uk/?page_id=2351', 3, 'page', '', 0); 
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INSERT INTO `wlcj_posts` VALUES (2381, 1, '2015-02-23 11:58:34', '2015-02-23 11:58:34', 'Below is a sitemap of all our pages in alphabetical order.\r\n\r\n[html_sitemap depth=4 exclude=1866,2381,4488]', 'Sitemap', '', 'publish', 'open', 'open', '', 'sitemap', '', '', '2018-05-01 17:43:20', '2018-05-01 16:43:20', '', 0, 'http://www.portsmouthwater.co.uk/?page_id=2381', 21, 'page', '', 0); 
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INSERT INTO `wlcj_posts` VALUES (2387, 1, '2015-02-23 12:34:11', '2015-02-23 12:34:11', '<h2>©Portsmouth Water Ltd</h2>\r\nThis website is governed by the law and jurisdiction of England and Wales. All rights, including, without limitation copyright, in the form and content of this website are owned by Portsmouth Water Ltd.\r\n<div style="border: 2px solid #ff6d2e; padding: 10px 20px; margin-bottom: 20px;">\r\n<h3>Smart Water Meter Privacy Notice</h3>\r\nIf you are having a Smart Water Meter installed at your home or business property, or you already have one, our Smart Water Meter Privacy Notice tells you how we will collect and use your personal data.\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2025/12/Smart-Water-Meter-Privacy-Notice-Dec-2025.pdf">Download our Smart Water Meter Privacy Notice here</a>\r\n<strong>Please scroll down for Portsmouth Water’s main Privacy Notice.</strong>\r\n\r\n</div>\r\n<h3>Privacy Notice</h3>\r\nThe purpose of this Privacy Notice is to make it easier for you to understand how we use and protect your personal data. Personal data is any data that can identify you either on its own or used with other data.\r\n\r\nThis Privacy Notice will help you understand your privacy rights, how and why we need to process your personal data, and how you can get in touch with us if you need to.\r\n\r\nProcessing personal data involves any activity to do with that data, for example collection, storage, editing and deletion.\r\n\r\nWe’ve presented this information in different sections so you can access the information you need more easily. You’ll find our general privacy information under the headings below; with a separate PDF of the whole document should you wish to download this.\r\n\r\nWe take your personal data privacy very seriously and we\'re committed to protecting your personal data by complying with the relevant privacy legislation. We encourage you to read each section thoroughly.\r\n\r\nIf we make any significant changes impacting your privacy, we\'ll make this clear. Please remember to check from time to time.\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2026/01/PW-Privacy-Notice-19.01.25.pdf">Download our Privacy Notice here</a>\r\n\r\n[accordion title="" open1st="0" openAll="0" style=""]\r\n\r\n[accordion_item title="About Portsmouth Water"]\r\n\r\nThis Privacy Notice is designed to explain how we collect and use our customer’s and other individual’s personal data. We are committed to protecting this data, to uphold their data rights, and to meet expectations for handling personal data.\r\n\r\nWe are a registered data controller, registration number: Z6707640. This means it is our responsibility to maintain and protect all personal data that we collect and ensure that anyone we share personal data with will also adequately protect that data.\r\n\r\nThis Notice relates to Portsmouth Water Limited (Company Number 2536455) as the principal subsidiary in the South Downs Group, but will also apply to other subsidiaries.\r\n\r\n[/accordion_item]\r\n\r\n[accordion_item title="What personal data do we collect?"]\r\n\r\nWe will always endeavour to make it clear why we are collecting your personal data.\r\n<h3>Information we collect from you and what we do with it</h3>\r\nWe collect and process your personal data in a number of ways from the information you give to us. You may provide information to us about you by filling in a form on our website or by contacting us by telephone, email or otherwise. This includes information you provide when registering for our online customer portal, when you search for or request a service from us, enter a competition or survey or when you report a leak, problem or provide feedback regarding our website or the services we provide.\r\n\r\nThe information you provide us with will vary, but will include:\r\n<ul>\r\n 	<li><strong>Personal details:</strong> title, name, date of birth, disability;</li>\r\n 	<li><strong>Bank account and card details:</strong> account number and sort code, accounts holders name, direct debit details;</li>\r\n 	<li><strong>Contact details:</strong> postal address, email address, mobile and/or landline numbers;</li>\r\n 	<li><strong>Financial details:</strong> household income, benefits;  <strong>Household information:</strong> age and number of children;     <strong>Documentation:</strong> bank statements, passports etc.</li>\r\n</ul>\r\nWe will keep scanned copies of any documents for validation and audit purposes, this evidence will be deleted in line with our retention policy.\r\n\r\nIf an individual is registered on our Priority Services Register, we will collect information to allow us to provide additional assistance and support to that individual when required. For more information, please see the ‘Priority Services Register – Helping Our Vulnerable Customers’ section of this Notice.\r\n\r\nWe also collect information about you from third parties, examples being:\r\n<ul>\r\n 	<li>If you are a tenant, your Landlord or letting agent may provide us with personal data in order to set up or close down your water account at their property.</li>\r\n 	<li>A new resident at a former supply address, estate/letting agent or solicitor acting on behalf of you or a new resident of a former supply address (e.g. where you are moving home and the third party is providing a forwarding address - with or without your consent).</li>\r\n 	<li>Your sewerage company to ensure accurate billing.</li>\r\n 	<li>Debt Management and Tracing Agencies will provide us with contact information (emails and telephone numbers) to allow us to contact and locate individuals for debt collection purposes.</li>\r\n 	<li>We may receive information from Local Authorities and Local Councils for the purpose of making sure you are on the most appropriate water tariff, and we will contact you in relation to the same.</li>\r\n</ul>\r\nWe record all phone calls, incoming and out-going, made by departments that deal directly with customers, including Customer Services, Networks, Water Quality and Wholesale Services. Call recordings are held for 2 years before being securely deleted. While providing services we will collect data about you and when reading your water meter we will collect water usage information including, where applicable, information from Smart Water Meters.\r\n\r\nWhenever you visit our website or online portal we use cookies - these cookies do not collect personal information. For more information, please see the ‘Visiting Our Website, Using Our Online Customer Portal and Our Cookie Policy’ section of this Notice. We also collect data from publicly available sources (such as the electoral roll and Land Registry) where the information is made public as a matter of law.\r\n\r\n[/accordion_item]\r\n\r\n[accordion_item title="What to expect when you contact us"]\r\n<h3>Contacting us via social media</h3>\r\nIt is never a good idea to post your personal contact information on a public social media site. If you contact us using social media to report an issue and we need more information, we will ask you to private message us with suitable communication information which we will use to contact you in order to resolve your concern or gather additional information for our investigation.\r\n<h3>Contacting us by telephone</h3>\r\nWhen you contact us by telephone, your telephone number will be added to your account so that contact with you in relation to your water account can be made more convenient.\r\n\r\nWe will use a telephone number listed on your account to call or text you to provide you with essential service messages.\r\n\r\nWhen contacting us outside of our normal working hours, (between 5pm-8am Monday to Friday and over the weekend), your call will be dealt with by our ‘out-of-hours’ partner who are working with us to ensure our customers can contact us 24 hours a day, 7 days a week. Our partner will collect information from you to allow us to deal with your call efficiently.\r\n<h3>AI Customer Service Agent</h3>\r\nWhile waiting to speak with us by phone, you may be offered the option to use our AI Agent, Kevin. Information will be provided about the types of queries Kevin can assist with, and you can choose to be transferred. If you choose to use this service, your conversation will be recorded and processed to update your account (as appropriate), provide support, and improve our services. You may continue to hold for a live agent if you prefer and can ask to be transferred to a live agent at any time.\r\n<h3>Emailing us</h3>\r\nIf you email us, we will respond to you using the email address you gave us. Your email address will be added to your account and will be used by us to provide you with essential service messages. Please try to avoid sending personal data by email as this is not considered to be a secure communication method.\r\n\r\nAny email sent to Portsmouth Water, including any attachments, will be monitored and assessed by our security partners for reasons of security and to check compliance. Emails are also backed up by our data processor Mimecast.\r\n\r\nPlease be aware that you have a responsibility to ensure that any email you send to us is within the bounds of the law.\r\n<h3>Contacting us via WebChat</h3>\r\nWe use a third party provider, currently LiveChat, to supply and support our Webchat service, which we use to handle customer enquires in real time.\r\n\r\nIf you use the WebChat service we will collect your name, postal address, account number (optional) and email address (optional) as well as the contents of your WebChat session. The information provided will be added to your account.\r\n\r\nYou can request a transcript of your WebChat session once completed. This is sent to the email address you have the option to provide when logging in to the service.\r\n<h3>Visiting our Offices</h3>\r\nYou will be required to sign into our Visitor Management System when you arrive at our Head Office. We will collect your name, contact number, car registration (if applicable), the name of the company you work for (if applicable) and a photo of you will be taken. A printed ID will be produced for you to display on the provided lanyard and must be worn at all times when you are on Company premises. Your data will be held securely within this system for 1 month before being fully deleted.\r\n\r\nOur premises are monitored by CCTV so your image will be captured whenever you enter our site boundary. There are signs to show you when you are entering an area monitored by CCTV. CCTV images are held for 30 days and then deleted. In the case of suspected criminal activity CCTV images will be held for longer and will be shared with the relevant local authority (e.g. the Police), as appropriate.\r\n\r\n[/accordion_item]\r\n\r\n[accordion_item title="Priority Services Register (PSR) – Helping our vulnerable customers"]\r\n\r\nOur Priority Services Register is a free service for customers who may need additional assistance either in communicating with us or in the event of a water supply interruption/emergency. Priority Services customers include those with physical or mental impairments, medical conditions, the elderly or those with young families. These customers may not be able to easily leave their home to collect bottled water in a water emergency.\r\n\r\nThe PSR allows us to quickly and efficiently identify those customers who require support in water events, and also allows support to be identified when planning work that may impact the water supply, as well as how we communicate with our customers.\r\n\r\nThe data is processed following individuals themselves, or third parties acting on their behalf (e.g. a family member, a charity, a support worker, a carer etc) signing up to the PSR by completing a hard-copy or online form or by calling our Customer Services Team. The individual provides the required information which, as well as that already described, will also include contact details (name, address, email, telephone number). On receiving this information, the relevant \'Needs Code(s)\' and/or updates will be made on to the relevant customer account. \'Needs Codes\' are entries that can be searched to identify the support that is needed through reports that we can run when we are required to do so.\r\n\r\nWe share PSR data with the energy sector, and other trusted third parties, to ensure that the assistance and support required by individuals can also be provided quickly and efficiently by these third parties. The support provided by these third parties may differ from that of Portsmouth Water\'s support.\r\n\r\nIndividuals can request to be removed from the PSR at any time, but we will first review the request and may then discuss this with the individual to make sure it is in their best interest.\r\n\r\n[/accordion_item]\r\n\r\n[accordion_item title="Smart Water Meters "]\r\n\r\nFrom 2025 we will commence the roll out of Smart Water Meters. We’ll install Smart Water Meters for all the homes and businesses we supply by 2035, with 130,000 new meters installed by 2030. We will write to you to let you know when your property is having a Smart Water Meter fitted, however, if you’re unsure whether you have been upgraded to a Smart Water Meter, please phone our Customer Services team on 023 9224 9666.\r\n\r\nPlease read our separate <a href="https://www.portsmouthwater.co.uk/about-us/legal-notice/">Smart Meter Privacy Notice</a> to find out how we process and use meter data to engage with customers.\r\n\r\n[/accordion_item]\r\n\r\n[accordion_item title="Havant Thicket Public Consultation and Project "]\r\n\r\nIf you live close to the location of our new Havant Thicket Reservoir, you\'ll receive communications from us to keep you up to date with the project and/or to inform you of planned works that may require some form of action from yourself (e.g. to move your car to allow surveys to be completed). We may need to seek assistance from mail printing companies to issue these communications to you and if this is required we will share your name and address. The data will only be shared when necessary and will be deleted within 4 weeks of a communication campaign ending.\r\n\r\nWe have a separate website for the Havant Thicket Reservoir project at <a href="https://havant-thicket-reservoir.uk.engagementhq.com/" target="_blank" rel="noopener">https://havant-thicket-reservoir.uk.engagementhq.com/</a>. The Privacy Notice on that website details how your data will be used if you decide to register. If you register, and ask a question or provide comments and ask for contact to follow up on this, your contact details will be shared with the relevant consultant to allow a response to be provided. Drones may be used on the Havant Thicket Reservoir site and clear signage will be in place to ensure visitors are aware.\r\n\r\n[/accordion_item]\r\n\r\n[accordion_item title="Customers who fall into arrears or fail to pay their bill"]\r\n\r\nIn respect to a customer’s responsibility for paying their bills, Portsmouth Water has a regulatory requirement to provide a safe, maintained supply of fresh water to your property. In section 5 of our Water Charges Scheme we explain that water charges are payable by the occupier of the premises, or the person who uses the supply, except where the owner of the premises is liable by enactment or by agreement with Portsmouth Water. Our Water Charges Scheme is further supported by the Water Industry Act 1991, which gives Water Companies the powers to charge and recover charges. This is referred to in Section 142 of the Water Industry Act 1991.\r\n\r\nThe information that we hold about customers will be used to recover arrears in line with our regulatory obligations and in doing so we use third party debt collection / management companies and credit reference agencies to assist us, this may include third parties undertaking Court Action on our behalf.\r\n\r\nWe use elements of automated decision making and profiling to identify appropriate debt recovery strategies.\r\n\r\n[/accordion_item]\r\n\r\n[accordion_item title="Our Non-Household customers"]\r\n\r\nNon-household customers are non-incorporated businesses whose retail services (e.g. customer services, billing) are provided by a separate water retail company, but whose premises are physically connected to our water network. We provide these customers with a wholesale service.\r\n\r\nInsofar as limited personal information is collected in relation to non-incorporated businesses, both Portsmouth Water and the relevant water retailer are each separate Controllers of the personal data of the non-household customers in our service areas. Data protection laws are applied to non-household/business customers only to the extent that we process personal data of individuals (e.g., personal data of sole traders or company representatives).\r\n<h3>Information we collect from you and what we do with it</h3>\r\nOur purpose is to use this data to provide a wholesale water service to our non-household customers and their retailers by carrying out activities such as:\r\n<ul>\r\n 	<li>Supplying non-household customers with water in line with our legal and regulatory obligations;</li>\r\n 	<li>Recording and fixing service problems e.g. water pressure issues and burst water pipes;</li>\r\n 	<li>Maintaining our pipes and other assets;</li>\r\n 	<li>Dealing with emergency events;</li>\r\n 	<li>Maintaining, monitoring and reporting drinking water quality;</li>\r\n 	<li>Supporting non-household customers in improving water efficiency;</li>\r\n 	<li>Metering – making appointments, meter fitting and repairing;</li>\r\n 	<li>Collecting, analysing and sharing meter data from Smart Water Meters and data loggers to monitor consumption and leakage and enable accurate billing;</li>\r\n 	<li>Making payments – for example Guaranteed Service Standards (GSS);</li>\r\n 	<li>Working with farmers in our area on catchment studies to reduce pollution;</li>\r\n 	<li>Non-household customer communications around street works and incidents;</li>\r\n 	<li>Dealing with claims after service incidents;</li>\r\n 	<li>Managing enquiries and complaints;</li>\r\n 	<li>Assessing allowances and abatements;</li>\r\n 	<li>Carrying out vacant property checks and site visits to check meter and supply details, and;</li>\r\n 	<li>Demonstrating compliance with our legal obligations to our regulators.</li>\r\n</ul>\r\nMore information on the wholesale services we provide to non-household customers can be found on our website at <a href="http://www.portsmouthwater.co.uk/business/">www.portsmouthwater.co.uk/business/</a>.\r\n\r\n<strong>What type of personal information do we process?</strong>\r\n\r\nThe information processed includes:\r\n<ul>\r\n 	<li>Non-household customer contact and supply address details.</li>\r\n 	<li>Asset and incident information linked to the service that may identify the non-household customer for example, but not limited to, meter serial number, business meter readings, including 15 minute meter readings where data loggers have been fitted and are enabled.</li>\r\n 	<li>Information required to process insurance claims, for example, but not limited to, damage to a property due to flooding from our asset.</li>\r\n 	<li>Information required to produce regulatory reports, for example, reporting the number of customer complaints.</li>\r\n</ul>\r\nOur legal basis for processing personal data for these activities is Article 6(1)(e) of the UK GDPR, which allows us to process personal data when this is necessary to perform our public tasks as a regulated business in line with the rules and requirements set out by our regulators, such as Ofwat.\r\n<h3>Sharing data with third parties</h3>\r\nTo provide our services in an efficient and effective way, your personal data may be provided to us by your retailer and we\'ll share this with our service providers, for example, sharing Developer details with Retailers when a supply point is created in the market to enable the Retailer to produce bills. We’ll share with the Market Operator Services Limited (MOSL) as required, for example, in registering and de-registering supply points (please see MOSL’s Summary of Agreements for more information <a href="https://mosl.co.uk/documents-publications/1427-summary-of-arrangements/file" target="_blank" rel="noopener">https://mosl.co.uk/documents-publications/1427-summary-of-arrangements/file</a><a href="https://mosl.co.uk/documents-publications/1427-summary-of-arrangements/file">)</a>.\r\n\r\n[/accordion_item]\r\n\r\n[accordion_item title="Developer Services"]\r\n\r\nThis section of our Privacy Notice explains how we use personal data in relation to the development of a site or property. This could be relevant for homeowners, developers, self-lay providers and/or newly appointed water companies (NAVs).\r\n\r\n<strong>Purpose (lawful basis for processing)</strong>\r\n\r\nOur purpose is to provide a service to our customers in this context, including land/property owners, developers, self-lay providers and NAVs, by carrying out activities such as:\r\n<ul>\r\n 	<li>Handling applications from customers for the provision of our services.</li>\r\n 	<li>Dealing with enquiries and complaints from customers who contact us for this purpose.</li>\r\n 	<li>Issuing invoices to and taking payments from our customers.</li>\r\n 	<li>Carrying out necessary work (e.g. new water mains and service connections, adoptions and requisitions, build over agreements, providing bulk water to NAVs).</li>\r\n 	<li>Customer relationship management (customer surveys, newsletters, open days).</li>\r\n</ul>\r\nMore information on the services we provide to our customers in this context can be found on our website <a href="https://developers.portsmouthwater.co.uk/">https://developers.portsmouthwater.co.uk/</a>.\r\n\r\nOur legal basis for processing your data for most of these activities is:\r\n<ul>\r\n 	<li>Article 6(1)(c) which allows us to process personal data when processing is necessary for compliance with a legal obligation to which we are subject (Water Industry Act 1991 and associated regulations).</li>\r\n 	<li>Article 6(1)(b) which allows us to process personal data when processing is necessary for a contract, we have with you or because you have asked us to take specific steps before entering into a contract.</li>\r\n 	<li>Article 6(1)(f) which allows us to process personal data when processing is necessary for our legitimate interests or the legitimate interests of a third party, unless, on balance, these are outweighed by the need to protect your individual rights.</li>\r\n</ul>\r\n<strong>What type of personal information do we process for this purpose?</strong>\r\n\r\nWe use the information you’ve provided us to help us deliver the service you requested.\r\n\r\nThis could include contacting you to discuss the application/work, visiting the site where work needs to be carried out, and invoicing when appropriate. We may also arrange video calls to see the pipework.\r\n\r\nCustomer feedback is important to us, so we may also use the information to ask for feedback on how we can improve our performance.\r\n\r\nWe’ll use your business contact details to keep in touch and maintain strong working relationships with you.\r\n\r\n<strong>Sharing data with third parties</strong>\r\n\r\nSome of our services are carried out by our partner organisations. Where this is the case, we may transfer your personal data to them to allow them to complete the work.\r\n\r\nWe’re also required to share details with our regulator Ofwat, and its authorised agents, to enable them to conduct customer feedback surveys about our developer services performance.\r\n\r\nFor new properties around our border where we provide water supply services, we must share new connection information including address and postcode with companies providing the wastewater services for these properties.\r\n\r\n<strong>Developer Portal</strong>\r\n\r\nYou may opt to register as a user of our Developer Portal, which will allow you to submit new service, self-lay or NAV applications electronically. You can also opt to make payment of the application fees via the portal. To register for the portal, we will require your Company name, correspondence address, email address, name, and telephone number.\r\n\r\n[/accordion_item]\r\n\r\n[accordion_item title="How long will we retain data for"]\r\n\r\nWe have a data retention policy and data will be retained as long as it serves a useful and legitimate purpose, taking into account all legal and regulatory obligations.\r\n\r\n[/accordion_item]\r\n\r\n[accordion_item title="Purpose for collecting your personal data"]\r\n\r\nWe will only collect data where we have a clear and legal basis to do so. The table below explains each legal basis we use, with a more detailed description of the purpose alongside it:\r\n<table>\r\n<tbody>\r\n<tr>\r\n<td><strong>Legal Basis</strong></td>\r\n<td><strong>Purpose</strong></td>\r\n</tr>\r\n<tr>\r\n<td><strong>Complying with Legal Obligations</strong>\r\n\r\nLegally we need to collect this information, for example, to comply with statutory and regulatory obligations.</td>\r\n<td>To meet our statutory obligations under:\r\n<ul>\r\n 	<li>Water Industry Act 1991;</li>\r\n 	<li>Water Resources Act 1991;</li>\r\n 	<li>Environment Act 1995;</li>\r\n 	<li>Water Industry Act 1999;</li>\r\n 	<li>Water Act 2014;</li>\r\n 	<li>Water Supply (Water Fittings) Regulations 1999;</li>\r\n 	<li>Water Supply (Water Quality) Regulations 2016;</li>\r\n 	<li>Instrument of Appointment as issued by the Secretary of State for the Environment.</li>\r\n 	<li>The Water Supply and Sewerage Services (Customer Service Standards) Regulations 2008</li>\r\n 	<li>Data Protection Act 2018.</li>\r\n</ul>\r\nTo contact customers about essential service issues, including, but not limited to:\r\n<ul>\r\n 	<li>payments (direct debit/payment arrangement failed);</li>\r\n 	<li>debt collection communications;</li>\r\n 	<li>tariff renewals/changes;</li>\r\n 	<li>metering (leak notifications, meter replacement);</li>\r\n 	<li>bill notifications (bill available to view and pay);</li>\r\n 	<li>urgent water quality notifications, and;</li>\r\n 	<li>supply issues (hosepipe bans, supply interruptions).</li>\r\n</ul>\r\n</td>\r\n</tr>\r\n</tbody>\r\n</table>\r\n<em>We have a legal obligation to confirm your identity, to keep records required by law or to evidence our compliance with laws, including tax laws, consumer protection laws and data protection laws. Where we are required to do so, we have to provide information to law enforcement agencies or other authorities.</em>\r\n<table>\r\n<tbody>\r\n<tr>\r\n<td><strong>Legal Basis</strong></td>\r\n<td><strong>Purpose</strong></td>\r\n</tr>\r\n<tr>\r\n<td><strong>Our Legitimate Interests</strong>\r\n\r\nAs a Water Company we have a legitimate reason for collecting this data and consent is not required. Most of the personal data that we collect from or about you is needed to enable us to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests.</td>\r\n<td>To provide water supply services and products.\r\n\r\nTo administer a customer’s account, including:\r\n<ul>\r\n 	<li>billing;</li>\r\n 	<li>requests;</li>\r\n 	<li>enquiries; and</li>\r\n 	<li>complaints</li>\r\n</ul>\r\nTo make goodwill and compensation payments;\r\n\r\nTo communicate with you about core products and services we provide, including;\r\n<ul>\r\n 	<li>metering initiatives;</li>\r\n 	<li>water efficiency measures;</li>\r\n 	<li>catchment management initiatives;</li>\r\n 	<li>our online customer portal, and;</li>\r\n 	<li>our Priority Services Register.</li>\r\n</ul>\r\nTo tell you about the services offered by a third party plumbing and drainage insurance provider, due to our interest in:\r\n<ul>\r\n 	<li>Promoting water efficiency;</li>\r\n 	<li>Reducing leaks and waste of water;</li>\r\n 	<li>Educating customers on pipework responsibilities.</li>\r\n</ul>\r\nTo carry out and analyse customer surveys.\r\n\r\nTo carry our employee training and quality assurance.\r\n\r\nTo use aggregated data to understand customer trends in lifestyle and water consumption to assist in business planning.\r\n\r\nTo comply with any regulatory obligations we may have.\r\n\r\nTo ensure we operate to the expectations of a responsible water company.\r\n\r\nTo handle responses to public consultations, such as our Water Resources Management Plan, Drought Plan or the Havant Thicket Reservoir Consultations.\r\n\r\nTo maintain our land holdings and sites.\r\n\r\nTo keep our records accurate and up-to-date.\r\n\r\nTo ensure efficient collection of water charges.\r\n\r\nTo prevent and detect crime, including fraud.</td>\r\n</tr>\r\n<tr>\r\n<td><strong>Consent</strong>\r\n\r\nAlthough most of the personal data that we collect is needed because we have a legal obligation to process that data or a legitimate interest in the use of that data, in a small number of cases, we need your consent to collect and use your personal data. We will ask for your consent:</td>\r\n<td>To send you marketing of recreational services and products;\r\n\r\nIf you would like us to add or talk to someone else about your account.\r\n\r\nTo enable us to obtain and use data from a Smart Water Meter to provide you with additional customer services as agreed.</td>\r\n</tr>\r\n<tr>\r\n<td><strong>Performing our Public Task</strong>\r\n\r\nWhen processing your data is necessary for the performance of a task carried out in the public interest or in the exercise of official authority.</td>\r\n<td>To compile, maintain and manage our Priority Services Register (a list of customers with additional service needs).\r\n\r\nSubstantial Public Interest (SPI), as in UK law, is also used as our legal basis to process special category data for the purpose of providing a priority service to vulnerable customers based on their health data, e.g. dialysis.\r\n\r\nAs we are processing special category data under this legal basis, we have prepared an ‘Appropriate Policy Document’ as required under the Data Protection Act 2018. If you would like to view a copy of this policy, please contact the Data Protection Officer using the details under the ‘Contacting Us’ section of this Notice.\r\n\r\nProcessing our Non-Household customers personal data, as detailed in ‘Our Non-Household Customers’ section of this Notice.</td>\r\n</tr>\r\n</tbody>\r\n</table>\r\n[/accordion_item]\r\n\r\n[accordion_item title="Who we share personal data with"]\r\n\r\nWe share personal data with multiple parties for legal, regulatory, and operational purposes. Other than where the exchange of data is required by law, we have contracts in place with third parties with whom we share data. These contracts detail how personal data should be handled and protected while being processed by any third party. We conduct due diligence checks on third party processors to ensure they comply with their obligations to us.\r\n\r\nWe have legal requirements for sharing data with your Sewerage Provider – this will usually be Southern Water Services Limited however, other companies may be operating in our area of supply and provide your waste water services.\r\n\r\nWe may use carefully selected third parties to help process your data and provide you with excellent customer service. We use software providers for different systems like our billing system and job management system to support us with the large amount of data that\r\n\r\nwe need to manage. We use third parties to assist us with printing bills and customer communications and to provide you with online customer accounts. We use companies to help us process payments including card payments, payment cards and to process cheques.\r\n\r\nWe share data with external agencies, such as local authorities, Police, Fire and/or Ambulance services, e.g. in the event of an emergency (this may include special category data, such as medical conditions if you have signed up to our Priority Services Register).\r\n\r\nWe share data with Government bodies for the detection and prevention of fraud.\r\n\r\nWe use third party organisations to help us provide our services to you and we share data with these parties. We have contracts in place and this means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any other organisation unless they are instructed by us to do so. They will hold it securely and retain it for the period we instruct.\r\n\r\nSome of the third parties with whom we share your data are based outside of the United Kingdom and, in some cases, outside the European Economic Area. In these cases, your data is protected by the special safeguarding measures set out by the data protection legislation i.e.\r\n<ul>\r\n 	<li>our contracts with these third parties incorporate the standard contractual clauses adopted by the European Commission and UK authorities for this purpose; or,</li>\r\n 	<li>the transfer is protected by the recipient’s binding corporate rule arrangements; or</li>\r\n 	<li>the recipient is in a country whose data protection laws are deemed by UK/EU authorities to provide adequate safeguard for transferred personal data without the need for additional safeguarding measures to be put in place.</li>\r\n</ul>\r\nWe work closely with a number of Contractors, our primary contractor being Cappagh, for mains replacement, pipe repairs and meter options, and these Contractors will have access to customer information relevant to their work. We also use trusted Contractors to make leak repairs at customer properties. If you contact us about a leak in your home and are eligible for a visit, your data will be shared with our Contractors in order for them to provide this function on our behalf.\r\n\r\nWe share data with selected third parties for marketing purposes in circumstances where we have a legitimate interest in promoting their services and where we feel you would benefit from their products or services. In particular, we share data with HomeServe, who will use the information we provide to them to send dual branded marketing information on our behalf in relation to their Plumbing and Drainage Plus Insurance. You can opt-out of receiving direct marketing at any time by email, phone or in writing. To opt out of this plumbing and drainage insurance marketing you can also complete an online form. Please see the Direct Marketing section of this Notice for more details.\r\n\r\nFrom time to time we require legal advice and may need to share your personal data with our legal advisers, our insurance company or other professional advisors in order to obtain advice or to make a claim.\r\n\r\nThe types of Organisations we share data with are as follows:-\r\n<table>\r\n<tbody>\r\n<tr>\r\n<td><strong>Category</strong></td>\r\n<td><strong>Process</strong></td>\r\n</tr>\r\n<tr>\r\n<td><strong>Debt Recovery and Debt Management Services</strong></td>\r\n<td>Collecting unpaid debt;\r\n\r\nTracking locations of individuals;\r\n\r\nMaintaining accurate data;\r\n\r\nRequesting additional contact data;\r\n\r\nManaging debt collection processes;\r\n\r\nChecking if debt risks apply;\r\n\r\nUndertaking Court action.</td>\r\n</tr>\r\n<tr>\r\n<td><strong>Contractors</strong></td>\r\n<td>Performing network maintenance, including street works, detecting and repairing leaks and responding to water supply incidents;\r\n\r\nProviding priority services to ‘vulnerable’ customers.</td>\r\n</tr>\r\n<tr>\r\n<td><strong>Property maintenance contractors</strong></td>\r\n<td>Performing property maintenance.</td>\r\n</tr>\r\n<tr>\r\n<td><strong>Network maintenance contractors</strong></td>\r\n<td>Performing network maintenance, including street works, and responding to water supply incidents. Installing new water meters and providing services to ‘vulnerable’ customers.</td>\r\n</tr>\r\n<tr>\r\n<td><strong>Other Water Companies (in particular Southern Water Services Limited)</strong></td>\r\n<td>Providing meter readings and water consumption information for billing purposes to calculate waste water use;\r\n\r\nOccupancy/Occupier details to maintain accurate data;\r\n\r\nInformation for discount tariffs such as Watersure and Social Tariff so that similar discounts can be considered;\r\n\r\nSharing priority service data to assist in identifying vulnerable customers.</td>\r\n</tr>\r\n<tr>\r\n<td><strong>Other Utility Companies</strong></td>\r\n<td>To assist with the provision of Priority Services if you are a member of our Priority Services Register.</td>\r\n</tr>\r\n<tr>\r\n<td><strong>Insurance Partner</strong></td>\r\n<td>Offering insurance products related to your water supply &amp; waste water services.</td>\r\n</tr>\r\n<tr>\r\n<td><strong>Financial (Banking and BACS)</strong></td>\r\n<td>Collection and payment of invoices and bills.</td>\r\n</tr>\r\n<tr>\r\n<td><strong>Housing Associations and Landlords</strong></td>\r\n<td>Water Regulation inspections.</td>\r\n</tr>\r\n<tr>\r\n<td><strong>Land Agents</strong></td>\r\n<td>Managing our land and property and obtaining land rights.</td>\r\n</tr>\r\n<tr>\r\n<td><strong>Social Media platforms</strong></td>\r\n<td>Responding to enquiries, concerns and complaints.</td>\r\n</tr>\r\n<tr>\r\n<td><strong>Customer survey and feedback services</strong></td>\r\n<td>Carrying out and analysing surveys and feedback results.</td>\r\n</tr>\r\n<tr>\r\n<td><strong>Insurance providers</strong></td>\r\n<td>Managing litigation and compensation claims.</td>\r\n</tr>\r\n<tr>\r\n<td><strong>External Legal and Professional Advisors</strong></td>\r\n<td>Obtaining legal advice, managing disputes and dealing with compensation claims.</td>\r\n</tr>\r\n<tr>\r\n<td><strong>Auditors</strong></td>\r\n<td>Providing assurance for business processes and decisions.</td>\r\n</tr>\r\n<tr>\r\n<td><strong>Consultants</strong></td>\r\n<td>Providing follow up feedback to individuals during Public Consultations (e.g. Havant Thicket Reservoir).</td>\r\n</tr>\r\n</tbody>\r\n</table>\r\n&nbsp;\r\n\r\nTo comply with our legal and regulatory obligations we provide personal data to the following Authorities:\r\n<ul>\r\n 	<li>Defra</li>\r\n 	<li>Ofwat</li>\r\n 	<li>Drinking Water Inspectorate</li>\r\n 	<li>Environment Agency</li>\r\n 	<li>Public Health England</li>\r\n 	<li>Environmental Health Authorities</li>\r\n 	<li>Institute of Customer Service</li>\r\n 	<li>Consumer Council for Water (CCW)</li>\r\n 	<li>The Water Redress Scheme (WATRS)</li>\r\n 	<li>Market Operator Services Limited (MOSL).</li>\r\n</ul>\r\n<strong>Ofwat surveys (customer service - “C-MeX, D-MeX and B-MeX”) </strong>\r\n\r\nAll household customers and developers who contact us may have their contact information passed to a third party processor acting on behalf of our water regulator Ofwat for the purposes of regulating customer service in the water industry in England and Wales. You may be contacted by this third party about the service you received from Portsmouth Water and asked to score our performance. Your response is very important as it allows Ofwat to regulate the performance of companies and the service they provide their customers. This is not a marketing call or a call used for market research purposes. As Ofwat are our water regulator we are  obliged to share certain details with them, however, if you would rather we did not do this then please let us know by emailing us at: <a href="mailto:dataprotection@portsmouthwater.co.uk"><u>dataprotection@portsmouthwater.co.uk</u></a>. For more information please visit the Ofwat website at <a href="http://www.ofwat.gov.uk/regulated-companies/company-obligations/customer-experience/data-protection/">www.ofwat.gov.uk/regulated-companies/company-obligations/customer-experience/data-protection/</a>.\r\n\r\n<strong>Our surveys </strong>\r\n\r\nWe use third parties, or our own employees, to help contact our various types of customers to undertake water consumption surveys to inform our water resource management plan or for customer satisfaction or customer engagement processes. These are not marketing calls and your response is very important to us. If you would prefer not to participate you can register yourself as ‘no contact for surveys’ with our Customer Services Team at any time or by emailing us at <a href="mailto:dataprotection@portsmouthwater.co.uk">dataprotection@portsmouthwater.co.uk</a>. Please note this will not stop general communications in relation to your account or water supply. The results of these surveys are not stored on your water account but are instead used by our Customer Engagement and Water Resources Team to look at improving engagement or planning resources in the area.\r\n\r\nWe may also contact you to undertake a survey after you have been in touch with us so that we can find out how satisfied you were with the service you received. We may contact you after this to see if we can improve our service to you.\r\n\r\n<strong>Direct marketing</strong>\r\n\r\nWe do not use direct marketing to sell our core services, however, we may want to contact you in relation to additional services, such as water efficiency services. We may also want to provide you with marketing information from carefully selected third parties which relate to the services we provide.\r\n\r\nNon-personalised bill inserts will be included with your water – to opt out of receiving these bill inserts, please complete the form at <a href="http://www.portsmouthwater.co.uk/opt-out">www.portsmouthwater.co.uk/opt-out</a>.\r\n\r\nIf you contact our call centre, we may offer you the opportunity to talk to HomeServe about their Plumbing and Drainage Plus Insurance. To opt-out of HomeServe marketing, in addition to the options below, you can also complete our online form which can be found under the ‘Cover Through HomeServe’ section at <a href="https://portsmouthwater.co.uk/opt-out">www.portsmouthwater.co.uk/opt-out</a>.\r\n\r\nIf you decide to purchase Plumbing and Drainage insurance with HomeServe they will process your data as a Data Controller. To view a copy of HomeServe’s Privacy Policy please visit: <a href="https://homeserve.com/uk/about/privacy-policy" target="_blank" rel="noopener">www.homeserve.com/uk/about/privacy-policy</a>.\r\n\r\nYou have the right to stop the use of your personal data for direct marketing activities and we must and will comply with your request.\r\n\r\nIf you would like to stop any other direct marketing communications from us:\r\n<ul>\r\n 	<li>Call us on 023 9249 9666 and tell us you no longer wish to receive direct marketing;</li>\r\n 	<li>Email us at <a href="mailto:dataprotection@portsmouthwater.co.uk">dataprotection@portsmouthwater.co.uk</a>;</li>\r\n 	<li>Write to us at – Portsmouth Water, PO Box 8, West Street, Havant PO9 1LG.</li>\r\n</ul>\r\n<strong>Please note</strong>: You may continue to receive communications for a short period after changing your preferences whilst our systems are fully updated. If a third party marketing campaign is in the process of being issued at the time of your opt-out request, it may not be possible to remove your data from that campaign, therefore, you may receive this marketing communication.\r\n\r\n<strong>Where your personal data may be processed</strong>\r\n\r\nSometimes we will need to share your personal data with third-party data processors in countries outside the European Economic Area (EEA), such as the USA.\r\n\r\nWhen we do this, we put adequate safeguards in place to ensure your data receives the same protection as if it were being processed inside the EEA. If you wish for more information about how your data may be processed outside the EEA, please contact our Data Protection Officer.\r\n\r\n[/accordion_item]\r\n\r\n[accordion_item title="Automated Decision Making"]\r\n\r\n<strong>Automated Decision Making and Profiling</strong>\r\n\r\nAutomated decision making involves making decisions using your personal data by automated means without any human involvement.\r\n\r\nWe use automated decision making for decisions on how we recover debts. This is based on a profiled risk score provided by Credit Reference Agencies. We use the score to assess the likelihood of a customer being able to repay their debt. Risk scores are also used to determine which payment terms are most appropriate to any particular situation, as well as the appropriate way to support a customer if they fail to make payment or engage with us.\r\n\r\nWhenever we use automated decision making that is likely to have a significant effect on someone, we ensure that there is a process for review by a human being.\r\n\r\nProfiling is analysing information in a way that classifies individuals into different groups using algorithms or machine-learning. We may undertake profiling to analyse and predict behaviour in order to improve our services to our customers.\r\n\r\n[/accordion_item]\r\n\r\n[accordion_item title="Visiting our website, using our online customer portal &amp; our Cookie Policy"]\r\n<h3>If you are an e-billing customer</h3>\r\nIn the interest of reducing paper and protecting the environment, and for your convenience, you may be an e-billing customer and hold an online customer account with us. Your online customer portal will allow you to manage your account, view recent bills and will also allow you to update your communication and marketing preferences.\r\n<h3>Our New Portsmouth Water App</h3>\r\nWe are in the process of developing a new App which customers will be able to download to their personal device/s. The App will give you access to your Portsmouth Water account where you can view and manage your account information, set up and view payments and view recent bills. The App will also include helpful features ready for when Smart Water Meters are installed, such as viewing bespoke water efficiency insights and water savings trackers, as well as providing you easy access to your meter readings. Customers will be informed once the App is ready for launch.\r\n<h3>Cookies</h3>\r\nWe use a cookies tool on our website and online customer portal to gain consent for the optional cookies we use. Cookies that are necessary for functionality, security and accessibility are set and are not deleted by the tool. Individuals visiting our website have the ability to turn off or ‘opt out’ of non-essential/optional cookies. You can read more about how we use cookies, and how to change your cookies preferences, in our Cookies Policy. Most web browsers allow some control of cookies through browser settings. More information about cookies, including how to block and/or delete them, via a range of common browsers, can be found at <a href="http://www.allaboutcookies.org">www.allaboutcookies.org</a>.\r\n\r\n[/accordion_item]\r\n\r\n[accordion_item title="Data Subject Rights"]\r\n\r\nYou have certain legal rights in relation to any personal data about you which we hold. These rights are summarised below:\r\n<ul>\r\n 	<li><strong>Right to be informed\r\n</strong> You can ask for details of how we process your personal data, as covered by this Privacy Notice.</li>\r\n</ul>\r\n<ul>\r\n 	<li><strong>Right to Access\r\n</strong>You can ask for a copy of the information we hold about you. If possible, you should specify the type of information you’d like to see to ensure that our response meets your expectations. We must be able to verify your identify and your request may not impact the rights and freedoms of other people, e.g. privacy and confidentiality rights of other customers or our employees. Other exemptions may apply and this will be dependent on the information and context.</li>\r\n 	<li><strong>Right to Rectification\r\n</strong>You can ask that your personal data be corrected or updated if you believe it is inaccurate or incomplete. This right only applies to your own personal data and when exercising this right, please be as specific as possible.</li>\r\n</ul>\r\n<ul>\r\n 	<li><strong>Right to Erasure\r\n</strong>You may, in certain circumstances, be entitled to ask to have your personal data erased (this is also known as the ‘right to be forgotten’). We may not be able to erase your personal data if, for example, we need it to comply with a legal obligation or exercise or defend legal claims.</li>\r\n</ul>\r\n<ul>\r\n 	<li><strong>Right to Restriction on Processing\r\n</strong>You can ask us to stop using your personal data, however, in some circumstances this right may not apply, for example, if we have a legal obligation to use the data.</li>\r\n</ul>\r\n<ul>\r\n 	<li><strong>Right to Data Portability\r\n</strong>We do not currently carry out any such processing. If we do in the future, you can make a request and this data can be exported from our systems.</li>\r\n</ul>\r\n<ul>\r\n 	<li><strong>Right to Object\r\n</strong>You can request that your personal data is not processed for specific purposes such as profiling. This right applies where our processing of your personal data is necessary for us to perform a task in the public interest or for our functions or for our legitimate purposes. You can also object to our processing of your personal data for direct marketing purposes. If you would like to opt out of receiving any marketing communications from us, please contact us using the details within this Notice.</li>\r\n</ul>\r\n<ul>\r\n 	<li><strong>Rights Related to Automated Decision-making, including Profiling\r\n</strong>You have the right to not be subject to a decision based solely on automated processing of your personal data (i.e. no human intervention), including profiling, where the decision affects your legal status or rights of where the decision has a similarly significant effect, e.g. affecting your financial circumstances or employment opportunities.</li>\r\n</ul>\r\nThe applicability of some of these rights depends on the legal basis of processing of the data concerned. Some of these rights only apply in specific circumstances and we may not need to fully comply with your request in all cases.\r\n\r\nYou may exercise any of these rights free of charge, by contacting us. We may need to check your identity and may need to ask for more information – it’ll help us if you\'re as specific in your request as possible.\r\n\r\nWe’ll comply with your request within one calendar month (from the time we receive your request, or any additional information we asked for) unless:\r\n<ul>\r\n 	<li>It\'s a complex request – in such cases, we’ll respond within the month to inform you of the appropriate response period that will apply to your request (which may be a period of up to three months); or</li>\r\n 	<li>in exceptional circumstances, we would not be able to carry out your request. In these cases, we\'ll inform you of the reason within one calendar month.</li>\r\n</ul>\r\n[/accordion_item]\r\n\r\n[accordion_item title="Contact, Queries &amp; Complaints"]\r\n\r\nIf you have any further questions about the way we manage your personal data, or if you are unhappy with how we have used your  personal data, you can always contact us by email at  <a href="mailto:dataprotection@portsmouthwater.co.uk">dataprotection@portsmouthwater.co.uk</a>  or write to us at:\r\n\r\n<strong>Data Protection Officer\r\n</strong><strong>Portsmouth Water\r\n</strong><strong>PO Box 8\r\n</strong><strong>West Street\r\n</strong><strong>Havant\r\n</strong><strong>PO9 1LG</strong>\r\n\r\nWe will acknowledge any data protection complaint within 30 days; keeping you informed of progress and explaining the outcome.\r\n\r\nIf you are not satisfied with our response, you have the right to escalate the matter by submitting a complaint to the Information Commission (IC). The IC is responsible for upholding information rights and enforcing data protection laws. You can contact them directly via their website at ico.org.uk, by phone at 0303 123 1113, or by writing to:\r\n\r\n<strong>Information Commission\r\n</strong><strong>Wycliffe House\r\n</strong><strong>Water Lane\r\n</strong><strong>Wilmslow\r\n</strong><strong>Cheshire\r\n</strong><strong>SK9 5AF</strong>\r\n\r\n[/accordion_item]\r\n\r\n[/accordion]\r\n<h3 id="terms-of-use">Website Terms of Use</h3>\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/04/Website-Terms-Conditions-April-2024.pdf">Download our website Terms of Use here</a>\r\n<h3>Disclaimer</h3>\r\nWhilst every effort has been made to ensure that the information in this website is accurate and up to date, the information contained herein is provided without any representation or warranty of any kind. In no event shall Portsmouth Water Ltd be liable for any damage or loss arising out of or in connection with the use of this website or other sites that may be linked to this site.', 'Privacy Notice', '', 'publish', 'open', 'open', '', 'legal-notice', '', '', '2026-01-19 14:30:52', '2026-01-19 14:30:52', '', 1712, 'http://www.portsmouthwater.co.uk/?page_id=2387', 3, 'page', '', 0); 
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INSERT INTO `wlcj_posts` VALUES (2445, 1, '2015-03-11 17:54:21', '2015-03-11 17:54:21', '\r\nThe Office of Water Services (OFWAT), the Drinking Water Inspectorate (DWI), and the Environment Agency (EA) regulate Portsmouth Water\'s activities, and links are provided to their websites.\r\n\r\nWaterAid is a charity committed to improving water supplies and sanitation in the developing world and is the charity supported by the Company and the whole water industry.\r\n\r\nOther organisations such as Trade Associations, Research and Advisory organisations are also provided with links.\r\nDetails\r\nWaterAid\r\nWaterAid UK\r\n\r\nWaterAid – www.wateraid.org.uk.\r\n\r\nEvery day over 1 billion people take their lives in their hands because of unsafe water and inadequate sanitation. To help make a difference to these people the Water Industry set up the WaterAid charity in 1981.\r\nThe Charity Vision and Mission\r\n\r\nWaterAid\'s vision is of a world where everyone has access to safe water and sanitation, with a mission to overcome poverty by enabling the world’s poorest people to gain access to safe water, sanitation and hygiene education.\r\n\r\nClick here for a report on WaterAid and children\r\nWhat does Water Aid do\r\n\r\nWaterAid enables the world’s poorest people to gain access to safe water, sanitation and hygiene education. These basic human rights underpin health, education and livelihoods and form the first, essential step in overcoming poverty.\r\n\r\nWaterAid works with local partners, who understand local issues, and provide them with the skills and support to help communities set up and manage practical and sustainable projects that meet their real needs.\r\n\r\nWaterAid campaigns locally and internationally to change policy and practice and ensure water and sanitation’s vital role in reducing poverty is recognised. WaterAid were important voices in the end poverty campaign.\r\nRealising the vision\r\n\r\nWaterAid are committed to addressing the vital need for safe water and sanitation head on. They aim to increase impact both directly on the ground through partner organisations, and indirectly by influencing others and promoting best practice in the field.\r\n\r\nAbove all they aim to be honest, accountable, effective, innovative and flexible. As a learning organisation, WaterAid are constantly evolving. An emphasis on research, analysis, evaluation and dissemination is vital to the charity’s future.\r\n\r\nWaterAid ethos is that it is only when all parties work together that there shared vision of a world in which everyone has access to safe water and sanitation can become reality\r\nWhat have we done – Customers and Employees\r\n\r\nOver the last 25 years donations to WaterAid received from our customers along with the fundraising efforts of our employees have reached a staggering £250,000.\r\n\r\nThe average cost per person of supplying a safe water supply to a village, combined with sanitation and hygiene education is only £15. This £15 transforms the standard of life and living in the communities in such a way to give them the best chance of lifting themselves out of extremes of poverty and disease. £250,000 has really made a difference.\r\nMore information and how to donate\r\n\r\nFor more information about WaterAid and how the money donated by you is used visit their website on www.wateraid.org.uk\r\n\r\nPlease help to continue make a difference by continuing to support WaterAid either by using the customer appeal leaflet, which is enclosed with your water bill or by sending a donation to: Portsmouth Water c/o WaterAid Donation, PO Box 8, West Street, Havant, Hants PO9 1LG.\r\n\r\nThere is no administrative charge by us will all donations received passed straight to WaterAid\r\n\r\nRemember £15 for each of these individuals can make a difference between life and death!\r\nThe Office of Water Services (OFWAT)\r\nOFWAT\r\n\r\nThe Office of Water Services through its Director General has two prime responsibilities in ensuring that the water undertakers can fund and carry out their primary functions of water supply and disposal, whilst looking after customer\'s interests by controlling increases in charges and monitoring levels of service.\r\n\r\nCustomers are represented by the Consumer Council for Water. They have their own legal duties which include identifying the main concerns of water customers, making representations to the companies and investigating complaints.\r\n\r\nThe local Consumer Council for Water for Portsmouth Water\'s customers is:\r\n\r\nConsumer Council for Water\r\nLondon and South East Region\r\n4th Floor (South)\r\nHigh Holborn House\r\n52-54 High Holborn\r\nLondon\r\nWC1V 6RL\r\n\r\nPhone: 020 7831 4790\r\ne-mail: londonandsoutheast@ccw.org.uk\r\n\r\nThe Ofwat National Customer Council, whose membership brings together the ten regional CSC Chairmen, represents customer interests at a national level.\r\n\r\nFurther information about Ofwat can be found at http://www.ofwat.gov.uk/.\r\nThe Consumer Council for Water\r\n\r\nThe Consumer Council for Water was set up in 2005 to provide a strong voice for water and sewerage consumers in England and Wales. With offices across these countries, we keep in close contact with companies that provide these services as well as the consumers themselves.\r\nGeneral enquiries:\r\n\r\nTel: 0207 931 8502\r\n\r\nIf you are hard of hearing you can contact us by minicom on 0121 345 1044.\r\n\r\nWebsite: www.ccw.org.uk\r\n\r\nE-mail: enquiries@ccw.org.uk\r\nDWIThe Drinking Water Inspectorate (DWI)\r\nDWI\r\n\r\nThe Drinking Water Inspectorate checks that the water companies in England and Wales supply water that is safe to drink and meets the standards set in the Water Quality Regulation. It investigates complaints from consumers and incidents which affect drinking water quality - these can lead to water companies being prosecuted.\r\nFor further information you can contact the DWI at:\r\n\r\nRoom M03\r\n55, Whitehall\r\nLondon,\r\nSW1A 2EY\r\nTelephone: 020 7082 8024\r\nFax: 020 7082 8028\r\n\r\nWebsite: http://www.dwi.gov.uk\r\ne-mail: dwi.enquiries@defra.gsi.gov.uk\r\nThe Environment Agency (EA)\r\n\r\nThe Environment Agency is the independent watchdog which regulates the qualitative and quantitative use of water resources.\r\nFor further information on the EA you can contact their regional office at:\r\n\r\nGuildbourne House\r\nChatsworth Road\r\nWorthing\r\nWest Sussex, BN1 1LD\r\n\r\nTelephone: 01903 832 000\r\nFax: 01903 821 832\r\nwebsite: http://www.environment-agency.gov.uk\r\nUnited Kingdom Water Industry Research (UKWIR)\r\nUKWIR\r\n\r\nUnited Kingdom Water Industry Research is an organisation set up by the UK water industry to provide a common research framework on shared issues enabling companies to work more efficiently and competitively.\r\nFor further information you can contact UKWIR at:\r\n\r\nUK Water Industry Research Limited\r\n1 Queen Anne\'s Gate\r\nLondon\r\nSW1H 9BT\r\n\r\nTel: +44(0)20 7344 1807\r\nFax: +44(0)20 7344 1859\r\nWebsite: http://www.ukwir.org\r\nE-mail: mail@ukwir.org.uk\r\nWater UK\r\nWater UK\r\n\r\nWater UK represents all UK water suppliers and waste water operators at a national and European level. They provide a positive framework for the water industry to engage with government, regulators, stakeholder organisations and the public and seek to develop policy and improve understanding in areas that involve the industry, its customers and stakeholders.\r\nFor further information you can contact Water UK at:\r\n\r\nWebsite: http://www.water.org.uk\r\nWater for Wildlife\r\n\r\nWater for Wildlife is a unique partnership supporting wetland conservation across the UK. It aims to co-ordinate the wetland work of The Wildlife Trusts, working with water companies, the Environment Agency and other key partners, to provide a more consistent and targeted approach to wetland conservation.\r\nFor further information you can contact Water for Wildlife at:\r\n\r\nWebsite: http://www.wildlifetrusts.org/living-landscape/water-wetlands\r\nWater UK\r\nHampshire and Isle of Wight Wildlife Trust\r\nWildlife Trust Partner Logo\r\n\r\nHampshire and Isle of Wight Wildlife Trust\r\nWaterwise\r\n\r\nWaterwise is an NGO dedicated to reducing water wastage. They work with the Government, Regulations, Industry Consumer Groups and other NGO\'s.\r\nFor further information you can contact Waterwise at:\r\n\r\nWebsite: http://www.waterwise.org.uk\r\nWater Wise\r\nEnergy Saving Community\r\n\r\nEnergy Saving Community was formed to offer a unique reference point on extensive advice on working as a community to save energy.\r\n\r\nEveryone wants to save energy and working together as a community can be a great way to reduce everyone\'s fuel bills and energy use, but it\'s not always easy to know how best to go about it. To find out more please follow the link below.\r\n\r\nhttp://www.energysavingcommunity.co.uk/\r\n', 'Links To Associated Organisations', '', 'inherit', 'open', 'open', '', '1931-revision-v1', '', '', '2015-03-11 17:54:21', '2015-03-11 17:54:21', '', 1931, 'http://www.portsmouthwater.co.uk/2015/03/11/1931-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (2446, 1, '2015-03-11 17:55:21', '2015-03-11 17:55:21', 'The customer services pages explain our service standards, let you know how we calculate your account and gives details of payment methods.\r\nCustomer Services\r\n\r\nOur special services, primarily aimed at our older and disabled customers, are also featured here.\r\n\r\nIf you are moving house, you can register your change of address here.\r\n\r\nPortsmouth Water has a proud history of providing high quality service to its customers whilst having the lowest water supply charges in England and Wales. Our dedicated Customer Service Staff are available to answer all customer calls ranging from supply problems through to account queries, whilst our Operations Centre is manned 24 hours a day, 365 days a year, to deal with all supply emergencies.\r\n\r\nLevels of Customer Service are audited annually by the Water Services Regulation Authority (OFWAT), who consistently report that the service provided by the Company is at the highest level.\r\nOur Customer Promise\r\n\r\n    We will present ourselves in a professional manner.\r\n    We will always be courteous.\r\n    We will aim to resolve issues at the first point of contact, but recognise when specialist intervention is required.\r\n    Whenever dealing with a member of the public we should give a name.\r\n    When visiting a customer’s home or business an ID card must always be shown.\r\n    We will not use jargon or technical terms without explanation.\r\n    We will inform customers of our service standards so they are aware of the likely duration of a particular matter.\r\n\r\n    We will dress in a manner which is presentable.\r\n    We will ensure that someone is available to deal with external customers throughout our advertised opening hours.\r\n    We will endeavour to keep customers informed with appropriate notification when we may cause them a disturbance.\r\n    We will try to avoid damaging or soiling a customer’s property and surroundings.\r\n    We will leave jobs tidy.\r\n    We will ensure we have an efficient way of answering the phone and collecting messages.\r\n\r\n\'We aim to supply drinking water of the highest quality, combining high levels of customer service, with excellent value for money.\'', 'Customer Services', '', 'inherit', 'open', 'open', '', '1819-revision-v1', '', '', '2015-03-11 17:55:21', '2015-03-11 17:55:21', '', 1819, 'http://www.portsmouthwater.co.uk/2015/03/11/1819-revision-v1/', 0, 'revision', '', 0); 
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INSERT INTO `wlcj_posts` VALUES (2853, 1, '2015-04-27 10:52:21', '2015-04-27 09:52:21', '<img class="alignright size-full wp-image-1717" src="/wp-content/uploads/2014/12/portsmouth-water-logo.png" alt="Portsmouth Water Logo" width="224" height="125" />In these pages we provide copies of the Company\'s statutory and other publications which relate to our activities. Please select the publication from the menu on the right to view.', 'Publications', '', 'inherit', 'open', 'open', '', '2348-revision-v1', '', '', '2015-04-27 10:52:21', '2015-04-27 09:52:21', '', 2348, 'https://www.portsmouthwater.co.uk/2015/04/27/2348-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (2855, 1, '2015-04-27 10:53:15', '2015-04-27 09:53:15', '<h2>Our promise to all of our customers:</h2>\r\n<h3>\'We aim to supply drinking water of the highest quality, providing high levels of customer service and excellent value for money.\'</h3>\r\nAt Portsmouth Water we have been supplying water to Portsmouth and the surrounding area since 1857.\r\n\r\n[caption id="attachment_1782" align="alignright" width="300"]<a class="prettyphoto" href="/wp-content/uploads/2014/12/PW-Area-OF-Supply3.jpg"><img class="wp-image-1782 size-medium" src="g/wp-content/uploads/2014/12/PW-Area-OF-Supply3-300x183.jpg" alt="PW Area OF Supply" width="300" height="183" /></a> Click for a larger view[/caption]\r\n\r\nThe area supplied by the Company extends through South East Hampshire and West Sussex from the River Meon in the West to the river Arun in the East, encompassing 868sq. kilometers.\r\n\r\nWe provide high quality public water supplies to a domestic population exceeding 660,000, as well as many important industries, large defence establishments and varied commercial businesses.\r\n\r\nWe have a long tradition of providing safe drinking water of the highest quality from its springs, wells, boreholes, and surface water sources.\r\n\r\nOur Company has a proud record of maintaining high standards of customer service whilst having the lowest water supply charges in England and Wales.\r\n\r\nThis section includes factual information about our sources of supply, the techniques we use to convert raw water into drinking water and the methods used for storage and distribution to the properties we supply.\r\n\r\nThere are also useful facts about the Water Quality standards that our drinking water has to meet, as well as tips for helping you maintain water quality in your home.\r\n\r\nYou can access this information using the list on the right\r\n\r\n&nbsp;', 'Our Company', '', 'inherit', 'open', 'open', '', '1712-revision-v1', '', '', '2015-04-27 10:53:15', '2015-04-27 09:53:15', '', 1712, 'https://www.portsmouthwater.co.uk/2015/04/27/1712-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (2856, 1, '2015-04-27 10:54:51', '2015-04-27 09:54:51', '<h2>Our promise to all of our customers:</h2>\r\n<h3>\'We aim to supply drinking water of the highest quality, providing high levels of customer service and excellent value for money.\'</h3>\r\nAt Portsmouth Water we have been supplying water to Portsmouth and the surrounding area since 1857.\r\n\r\n[caption id="attachment_1782" align="alignright" width="300"]<a class="prettyphoto" href="/wp-content/uploads/2014/12/PW-Area-OF-Supply3.jpg"><img class="wp-image-1782 size-medium" src="/wp-content/uploads/2014/12/PW-Area-OF-Supply3-300x183.jpg" alt="PW Area OF Supply" width="300" height="183" /></a> Click for a larger view[/caption]\r\n\r\nThe area supplied by the Company extends through South East Hampshire and West Sussex from the River Meon in the West to the river Arun in the East, encompassing 868sq. kilometers.\r\n\r\nWe provide high quality public water supplies to a domestic population exceeding 660,000, as well as many important industries, large defence establishments and varied commercial businesses.\r\n\r\nWe have a long tradition of providing safe drinking water of the highest quality from its springs, wells, boreholes, and surface water sources.\r\n\r\nOur Company has a proud record of maintaining high standards of customer service whilst having the lowest water supply charges in England and Wales.\r\n\r\nThis section includes factual information about our sources of supply, the techniques we use to convert raw water into drinking water and the methods used for storage and distribution to the properties we supply.\r\n\r\nThere are also useful facts about the Water Quality standards that our drinking water has to meet, as well as tips for helping you maintain water quality in your home.\r\n\r\nYou can access this information using the list on the right\r\n\r\n&nbsp;', 'Our Company', '', 'inherit', 'open', 'open', '', '1712-revision-v1', '', '', '2015-04-27 10:54:51', '2015-04-27 09:54:51', '', 1712, 'https://www.portsmouthwater.co.uk/2015/04/27/1712-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (2857, 1, '2015-04-27 10:56:17', '2015-04-27 09:56:17', '<h4>Portsmouth Water has been an independent water company proudly supplying water to Portsmouth for over 150 years.</h4>\r\nThe Company today serves large towns and cities such as Portsmouth, Gosport, Fareham, Havant, Chichester and Bognor Regis, as well as rural areas of South East Hampshire and West Sussex. Its origins date back to 1857 when the Borough of Portsmouth Waterworks Company was formed to supply water to Portsmouth, then a city with a population of little more than 70,000. At that time supplies were intermittent and not all households were connected to the mains supply.\r\n\r\nThe development of water supplies to Portsmouth and the surrounding area over the next 100 years is set out in a separate section below.\r\n\r\nAs the Company prospered after the Second World War, so it embarked on a period of expansion. The year 1955 saw a doubling of the statutory supply area through an amalgamation with Gosport Waterworks Company followed shortly afterwards by the acquisition of the Fareham UDC Water Undertaking. The further acquisition of four undertakings in West Sussex was completed in 1963, again doubling the Company\'s supply area and at that time making it one of the largest water supply companies in the country. <a href="/wp-content/uploads/2015/02/CD4B4A12-6078-4D4A-8BD0-F117F5500C82.pdf" target="_blank">The origins of each of the predecessor organisations is set out in our \'family tree\', click here to view</a>.\r\n\r\nThe privatisation of much of the water industry in 1989 prompted a period of major investment and since then, the Company has implemented a continuous programme of refurbishment and replacement of its treatment works, pumping stations and water mains.\r\n\r\nThroughout the long history of Portsmouth Water, the commitment of the Company and its staff has always remained unchanged.\r\n\r\n"We aim to supply drinking water of the highest quality, combining high levels of customer service with excellent value for money."\r\n\r\nThe following pages highlight some of the key developments in the history of the Company which have been reproduced from the Company\'s official history book – "Portsmouth Water 1857 to 2007 – 150 Years of Service". The book was published in 2007 to mark the 150th anniversary of the Company\'s incorporation and copies are available priced at £15 each.\r\n\r\n<strong>Details of how to purchase a copy</strong>\r\n<h4><img class="alignright size-full wp-image-2186" src="/wp-content/uploads/2015/02/Water-Book.jpg" alt="Water Book" width="250" height="330" />Portsmouth Water 1857 - 2007  (150 Years of Service)</h4>\r\nFollowing heaving rainfall Portsmouth\'s water supplies were described as looking like \'weak coffee\' in the 1880s. Over the last 120 years there have been many improvements to supplies so that today our customers enjoy crystal clear water.\r\n\r\nThe story of how supplies have developed in and around the Portsmouth area over the last 150 years is covered in a new book published on Friday, 6th July. It explains how the Company overcame the \'weak coffee\' descriptions and many other developments as well as the mergers and amalgamations that occurred through to the present day.\r\n\r\nThere are many key milestones:\r\n\r\nThe careful precautions needed to safeguard supplies during the Second World War\r\nThe major amalgamations and the need to develop new resources to meet rapid\r\nKey events such as the Great Freeze of 1963, the Drought in 1976, the National Water Industry Strike of 1983 and the Great Storm of 1987\r\nThe impact of privatisation and the introduction of regulation during the 1990s\r\nThe book has been written by two staff and it relies upon not only the historical records but relates many of the tales from the staff and pensioners who have contributed to the Company\'s continuing success as one of the most efficient water companies in England and Wales.\r\n\r\nThe book is priced at £15 and is available from local bookshops and by contacting the Company by telephone on 023 9249 9888', 'Company History', '', 'inherit', 'open', 'open', '', '2185-revision-v1', '', '', '2015-04-27 10:56:17', '2015-04-27 09:56:17', '', 2185, 'https://www.portsmouthwater.co.uk/2015/04/27/2185-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (2859, 1, '2015-04-27 10:56:59', '2015-04-27 09:56:59', 'Once water has been abstracted, treated and disinfected, it is ready to be distributed to our customers.\r\n\r\nTo provide an unrestricted and economical supply of water we utilise pumps and pipelines to deliver water to our customers. Because demand for water constantly varies throughout the day together with seasonal variations created, for example, by garden watering, we utilise service reservoirs to store water avoiding the need for constant variations in pumping rates.\r\n\r\n<img class="alignleft size-full wp-image-2205" src="/wp-content/uploads/2015/02/George-Reservoir-Custom.jpg" alt="George Reservoir (Custom)" width="170" height="113" />Service reservoirs are constructed and sited on top of hills. Water is normally pumped from the Treatment Works at night to the reservoir thereby making use of cheap electricity. At all times of the day water gravitates to households and businesses through our distribution network regardless of whether or not pumping stations and Treatment Works are operating.\r\n\r\nIt is common for water to be abstracted from a source and pumped to a number of reservoirs strategically placed to supply the local population. In rural areas or areas of exceptional demand, we may boost or transfer water to secondary reservoirs at a higher ground level.', 'Water Storage and Distribution', '', 'inherit', 'open', 'open', '', '2204-revision-v1', '', '', '2015-04-27 10:56:59', '2015-04-27 09:56:59', '', 2204, 'https://www.portsmouthwater.co.uk/2015/04/27/2204-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (2860, 1, '2015-04-27 10:57:22', '2015-04-27 09:57:22', '<p class="Section1" align="justify">Public perception is often that water supplies should be free! After all, the Company is only intercepting water that exists in the natural water cycle and supplying it to its customers!</p>\r\n<p class="Section1" align="justify">In fact the abstraction of water from the environment and its treatment to ensure that it is safe to drink, is a technologically advanced process. It carries on for 24 hours a day, 365 days a year, so as to ensure that safe drinking water is always on tap.</p>\r\n<p class="Section1" align="justify">In this section we outline the facilities which are used for abstracting raw water and the treatment processes which are used to convert it into drinking water.</p>\r\n\r\n<h4>River Itchen Water Treatment Works</h4>\r\n<img class="alignleft size-full wp-image-2210" src="/wp-content/uploads/2015/02/Ariel-View-River-Itchen-Works-Custom1.png" alt="Ariel View River Itchen Works (Custom)(1)" width="170" height="119" />At Gaters Mill the Company has its most complex treatment process. Although river water quality is good enough to support salmon and trout, it is not of a high enough standard to meet the stringent requirements needed for drinking water.\r\n\r\nThe location of the Company\'s intake in the lower reaches of the River Itchen catchment results in wide variations in river water quality, sometimes as a result of surface run-off from fields and other water sources, but also from industrial and commercial discharges. As a result the Company has constructed Highwood Raw Water Storage Reservoir within the Itchen Valley Country Park. Here up to 135 million litres (about 3 or 4 days supply) can be stored.\r\n\r\nThe reservoir enables the Company to shut down its intake for short periods if the river water becomes excessively turbid (cloudy) or, alternatively, if pollution has occurred. Storage in the reservoir begins the treatment process by ensuring that many bacteria and viruses die out; it also smoothes out variations in quality thereby avoiding frequent changes to the treatment process at the Works.', 'Water Supply and Treatment', '', 'inherit', 'open', 'open', '', '2207-revision-v1', '', '', '2015-04-27 10:57:22', '2015-04-27 09:57:22', '', 2207, 'https://www.portsmouthwater.co.uk/2015/04/27/2207-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (2914, 1, '2015-05-11 16:07:24', '2015-05-11 15:07:24', 'Portsmouth Water has no large raw water storage reservoirs. It relies almost entirely upon groundwater reserves in the chalk aquifers of the South Downs and abstracts its raw water from wells, boreholes and springs. It has one river abstraction at Gaters Mill on the River Itchen, a chalk river with a groundwater baseflow.\r\n\r\nThose reserves rise and fall with the seasons and so Portsmouth Water pays particular attention to the local hydrogeological data by monitoring rainfall at its Havant Offices, groundwater levels in the chalk at Idsworth on the Hampshire/Sussex border, as well as the total yield from the natural springs at Havant and Bedhampton.\r\n\r\nThese resources are monitored on a daily basis and reported upon on a monthly basis. The information here is therefore at times one month behind the most current situation.\r\n\r\nThe information gathered is reproduced here for information purposes; no guarantee is given as to its accuracy.\r\n<h3>Rainfall at Havant</h3>\r\nThe Rainfall Records at the Company’s Head Office at Havant date back to 1886.\r\n\r\nThe month of April saw approximately 40% of the average rainfall for the month. Rain fell on only approximately 30% of the days with the maximum daily rainfall on Friday 24 April of approximately 5mm.\r\n\r\n<img class="aligncenter size-full wp-image-2915" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/05/daily-rainfall-april-2015.jpg" alt="daily-rainfall-april-2015" width="722" height="401" />\r\n\r\nTotal rainfall for the month was 21mm, approximately 40% of the long term average (last 30 years) of 53mm.\r\n\r\n<img class="aligncenter size-full wp-image-2916" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/05/rainfall-havant-vs-longterm-0415.jpg" alt="rainfall-havant-vs-longterm-0415" width="708" height="437" />\r\n<h3>Groundwater Levels at Idsworth</h3>\r\nThe Company has groundwater records from the Idsworth Estate Well, north of Rowlands Castle, which date back to 1931. Water levels in the Well, which is entirely unaffected by abstraction, give an accurate indication of the groundwater reserves of the South Downs. In the winter, levels usually rise in response to rainfall, whilst during the summer, levels recede as any summer rainfall either evaporates or is taken up by trees and plants before reaching the aquifer below. Levels can fluctuate by as much as 20m.\r\n\r\nThe Groundwater level is usually recorded in metres AOD (Above Ordnance Datum), Ordnance Datum principally being equivalent to sea level.\r\n\r\nGroundwater levels begin to recover in the Autumn as rainfall quantities increase. The significantly low rainfall of September 2014, 13% of the long term average, has been followed by higher than average rainfall in October and November. This resulted in a later than normal recovery in groundwater levels, with levels at the end of November approximately 2m above the long term average. Lower than average rainwater in December saw groundwater recovery slow with subsequent January rainfall contributing to the continued recovery with levels approximately 3m above the long term average of 24m AOD. Since January groundwater levels have continued to fall as is normal for this time of the year and at the end of April levels were approximately 0.4m below the long term average of 22.6m.\r\n\r\nThe graph below shows the change in groundwater level over the last twelve months compared to the Long Term Average (last 30 years).\r\n\r\n&nbsp;\r\n\r\n<img class="aligncenter size-full wp-image-3017" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/05/Idsworth_20150429.jpg" alt="Idsworth_20150429" width="973" height="593" />\r\n<h3>Water Supplied (Distribution Input)</h3>\r\nThe Company measures the total amount of water which it puts into supply on a continuous basis. Unsurprisingly supplied peak during the summer periods when demands from both domestic and commercial customers increase usually in response to dry weather.\r\n\r\nDaily fluctuations are “evened out” by storage in treated water service reservoirs but the average daily input over seven days gives an accurate indication of overall water demand.\r\n\r\nDistribution input normally peaks over the months of May, June and July with demand dropping in the Autumn. In January Distribution Input dropped from a peak of 187 ml/d in the first week of August to approximately 163 ml/d by the end of the month.\r\n\r\nThe average weekly demand in April was approximately 168 ml/d and compares with 164 ml/d in 2014, the increase probably associated with the lower than average rainfall for the time of year.\r\n\r\n<img class="aligncenter size-full wp-image-2918" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/05/distribution-input-0415.jpg" alt="distribution-input-0415" width="753" height="420" />', 'Water Supply News April 2015', '', 'draft', 'open', 'open', '', 'water-supply-news-april-2015', '', '', '2022-11-03 11:25:56', '2022-11-03 11:25:56', '', 0, 'https://www.portsmouthwater.co.uk/?p=2914', 290, 'post', '', 0); 
INSERT INTO `wlcj_posts` VALUES (2915, 1, '2015-05-11 16:04:13', '2015-05-11 15:04:13', '', 'daily-rainfall-april-2015', '', 'inherit', 'open', 'open', '', 'daily-rainfall-april-2015', '', '', '2015-05-11 16:04:13', '2015-05-11 15:04:13', '', 2914, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2015/05/daily-rainfall-april-2015.jpg', 0, 'attachment', 'image/jpeg', 0); 
INSERT INTO `wlcj_posts` VALUES (2916, 1, '2015-05-11 16:04:50', '2015-05-11 15:04:50', '', 'rainfall-havant-vs-longterm-0415', '', 'inherit', 'open', 'open', '', 'rainfall-havant-vs-longterm-0415', '', '', '2015-05-11 16:04:50', '2015-05-11 15:04:50', '', 2914, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2015/05/rainfall-havant-vs-longterm-0415.jpg', 0, 'attachment', 'image/jpeg', 0); 
INSERT INTO `wlcj_posts` VALUES (2917, 1, '2015-05-11 16:05:43', '2015-05-11 15:05:43', '', 'idsworth-well-level-0415', '', 'inherit', 'open', 'open', '', 'idsworth-well-level-0415', '', '', '2015-05-11 16:05:43', '2015-05-11 15:05:43', '', 2914, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2015/05/idsworth-well-level-0415.jpg', 0, 'attachment', 'image/jpeg', 0); 
INSERT INTO `wlcj_posts` VALUES (2918, 1, '2015-05-11 16:06:57', '2015-05-11 15:06:57', '', 'distribution-input-0415', '', 'inherit', 'open', 'open', '', 'distribution-input-0415', '', '', '2015-05-11 16:06:57', '2015-05-11 15:06:57', '', 2914, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2015/05/distribution-input-0415.jpg', 0, 'attachment', 'image/jpeg', 0); 
INSERT INTO `wlcj_posts` VALUES (2919, 1, '2015-05-11 16:07:24', '2015-05-11 15:07:24', 'Portsmouth Water has no large raw water storage reservoirs. It relies almost entirely upon groundwater reserves in the chalk aquifers of the South Downs and abstracts its raw water from wells, boreholes and springs. It has one river abstraction at Gaters Mill on the River Itchen, a chalk river with a groundwater baseflow.\r\n\r\nThose reserves rise and fall with the seasons and so Portsmouth Water pays particular attention to the local hydrogeological data by monitoring rainfall at its Havant Offices, groundwater levels in the chalk at Idsworth on the Hampshire/Sussex border, as well as the total yield from the natural springs at Havant and Bedhampton.\r\n\r\nThese resources are monitored on a daily basis and reported upon on a monthly basis. The information here is therefore at times one month behind the most current situation.\r\n\r\nThe information gathered is reproduced here for information purposes; no guarantee is given as to its accuracy.\r\n<h3>Rainfall at Havant</h3>\r\nThe Rainfall Records at the Company’s Head Office at Havant date back to 1886.\r\n\r\nThe month of April saw approximately 40% of the average rainfall for the month. Rain fell on only approximately 30% of the days with the maximum daily rainfall on Friday 24 April of approximately 5mm.\r\n\r\n<img class="aligncenter size-full wp-image-2915" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/05/daily-rainfall-april-2015.jpg" alt="daily-rainfall-april-2015" width="722" height="401" />\r\n\r\nTotal rainfall for the month was 21mm, approximately 40% of the long term average (last 30 years) of 53mm.\r\n\r\n<img class="aligncenter size-full wp-image-2916" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/05/rainfall-havant-vs-longterm-0415.jpg" alt="rainfall-havant-vs-longterm-0415" width="708" height="437" />\r\n<h3>Groundwater Levels at Idsworth</h3>\r\nThe Company has groundwater records from the Idsworth Estate Well, north of Rowlands Castle, which date back to 1931. Water levels in the Well, which is entirely unaffected by abstraction, give an accurate indication of the groundwater reserves of the South Downs. In the winter, levels usually rise in response to rainfall, whilst during the summer, levels recede as any summer rainfall either evaporates or is taken up by trees and plants before reaching the aquifer below. Levels can fluctuate by as much as 20m.\r\n\r\nThe Groundwater level is usually recorded in metres AOD (Above Ordnance Datum), Ordnance Datum principally being equivalent to sea level.\r\n\r\nGroundwater levels begin to recover in the Autumn as rainfall quantities increase. The significantly low rainfall of September 2014, 13% of the long term average, has been followed by higher than average rainfall in October and November. This resulted in a later than normal recovery in groundwater levels, with levels at the end of November approximately 2m above the long term average. Lower than average rainwater in December saw groundwater recovery slow with subsequent January rainfall contributing to the continued recovery with levels approximately 3m above the long term average of 24m AOD. Since January groundwater levels have continued to fall as is normal for this time of the year and at the end of April levels were approximately 0.4m below the long term average of 22.6m.\r\n\r\nThe graph below shows the change in groundwater level over the last twelve months compared to the Long Term Average (last 30 years).\r\n\r\n<img class="aligncenter size-full wp-image-2917" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/05/idsworth-well-level-0415.jpg" alt="idsworth-well-level-0415" width="668" height="524" />\r\n<h3>Water Supplied (Distribution Input)</h3>\r\nThe Company measures the total amount of water which it puts into supply on a continuous basis. Unsurprisingly supplied peak during the summer periods when demands from both domestic and commercial customers increase usually in response to dry weather.\r\n\r\nDaily fluctuations are “evened out” by storage in treated water service reservoirs but the average daily input over seven days gives an accurate indication of overall water demand.\r\n\r\nDistribution input normally peaks over the months of May, June and July with demand dropping in the Autumn. In January Distribution Input dropped from a peak of 187 ml/d in the first week of August to approximately 163 ml/d by the end of the month.\r\n\r\nThe average weekly demand in April was approximately 168 ml/d and compares with 164 ml/d in 2014, the increase probably associated with the lower than average rainfall for the time of year.\r\n\r\n<img class="aligncenter size-full wp-image-2918" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/05/distribution-input-0415.jpg" alt="distribution-input-0415" width="753" height="420" />', 'Water Supply News April 2015', '', 'inherit', 'open', 'open', '', '2914-revision-v1', '', '', '2015-05-11 16:07:24', '2015-05-11 15:07:24', '', 2914, 'https://www.portsmouthwater.co.uk/2015/05/11/2914-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (2931, 1, '2015-05-14 17:19:26', '2015-05-14 16:19:03', '[button title="We\'re developing our next business plan. Join our online panel to share your views." link="https://www.portsmouthwater.co.uk/news/publications/water-talk/" target="_blank" align="center" icon="" icon_position="" color="#0079c2" font_color="#ffffff" size="3" full_width="" class="" download="" rel=""]\r\n\r\n[button title="Or take our short survey and tell us what matters to you" link="https://web.norstatsurveys.com/survey/selfserve/53c/2112367?vLink=4" target="_blank" align="center" icon="" icon_position="" color="#0079c2" font_color="#ffffff" size="3" full_width="" class="" download="" rel=""]\r\n\r\nWe are pleased to announce that we have published our “Draft Business Plan for 2020-2025 which will keep our bills the lowest in England and Wales.\r\n\r\nOur plan has been submitted to Ofwat, the economic regulator, who will consider our proposals and are expected to announce the outcome to their assessment by the end of January 2019.\r\n\r\nOur Plan has been developed after extensive consultation with our customers and we believe it will allow us to build on our already excellent record of service aligned with the lowest water bills in England and Wales.\r\n\r\nIn the plan we propose to reduce our bills from 2020 to an average of £97 per year, whilst still further enhancing our service to customers, looking after our vulnerable customers and protecting the environment.\r\n\r\nThe plan includes ambitious targets in leakage reduction as well as a long term aspiration of reducing water use to 100 litres per person per day (currently at 144 litres). By helping customers use less water we will all help lessen the impact on the environment.\r\n\r\nAn exciting part of our plan is a new major water resource for the South East – a reservoir at Havant Thicket. This reservoir will help us share our other water resources with other water companies and increase the reliability of our customer supplies.\r\n\r\nThe Business Plan is supported by almost 100 appendices, which are referred to in our main document.  If you wish to see any of these, please contact <a href="mailto:jamie.jones@portsmouthwater.co.uk" rel="noreferrer">jamie.jones@portsmouthwater.co.uk</a>.\r\n\r\n[button title="Guide to the Business Plan" link="https://www.portsmouthwater.co.uk/wp-content/uploads/2018/09/PORTSMOUTH-WATER-GUIDE-TO-OUR-BUSINESS-PLAN-FINAL.pdf" target="_blank" align="" icon="" icon_position="" color="#2a6dba" font_color="#fff" size="2" full_width="" class="" download="" rel="" onclick=""] [button title="The Business Plan" link="https://www.portsmouthwater.co.uk/wp-content/uploads/2018/09/PORTSMOUTH-WATER-PR19-BUSINESS-PLAN-FINAL.pdf" target="_blank" align="" icon="" icon_position="" color="#2a6dba" font_color="#fff" size="2" full_width="" class="" download="" rel="" onclick=""] [button title="Assurance Statement" link="https://www.portsmouthwater.co.uk/wp-content/uploads/2018/09/PORTSMOUTH-WATER-BOARD-ASSURANCE-STATEMENT-FINAL.pdf" target="_blank" align="" icon="" icon_position="" color="#2a6dba" font_color="#fff" size="2" full_width="" class="" download="" rel="" onclick=""]\r\n\r\n[button title="Customer Challenge Group Report" link="https://www.portsmouthwater.co.uk/wp-content/uploads/2018/09/Portsmouth-PR19-CCG-Report-V4.1-Final.pdf" target="_blank" align="" icon="" icon_position="" color="#2a6dba" font_color="#fff" size="2" full_width="" class="" download="" rel="" onclick=""] [button title="Business Plan Tables (zip file download)" link="https://www.portsmouthwater.co.uk/wp-content/uploads/2018/09/Business-Plan-Tables.zip" target="_blank" align="" icon="" icon_position="" color="#2a6dba" font_color="#fff" size="2" full_width="" class="" download="" rel="" onclick=""]\r\n\r\n&nbsp;\r\n<p style="text-align: center;">[video_embed video="b7j94tZu3cI" parameters="&amp;rel=0" mp4="" ogv="" placeholder="" html5_parameters="" width="700" height="400"]</p>\r\n&nbsp;\r\n<h2>Our Response to Ofwat’s Initial Assessment</h2>\r\nOfwat’s initial assessment of our Business Plan for 2020 – 2025 can be viewed here (<a href="https://www.ofwat.gov.uk/regulated-companies/price-review/2019-price-review/initial-assessment-of-plans/">https://www.ofwat.gov.uk/regulated-companies/price-review/2019-price-review/initial-assessment-of-plans/</a>).\r\n\r\nThe documents below detail our response to Ofwat’s assessment.\r\n\r\n[button title="Response to Initial Assessment" link="https://www.portsmouthwater.co.uk/wp-content/uploads/2019/04/PORTSMOUTH-WATER-RESPONSE-TO-OFWAT-INITIAL-ASSESSMENT-OF-PLAN-FINAL.pdf" target="_blank" align="" icon="" icon_position="" color="#2a6dba" font_color="#fff" size="2" full_width="" class="" download="" rel="" onclick=""][button title="Board Assurance Statement" link="https://www.portsmouthwater.co.uk/wp-content/uploads/2019/04/PORTSMOUTH-WATER-BOARD-ASSURANCE-STATEMENT-final-29-3-19.pdf" target="_blank" align="" icon="" icon_position="" color="#2a6dba" font_color="#fff" size="2" full_width="" class="" download="" rel="" onclick=""][button title="Tracker" link="https://www.portsmouthwater.co.uk/wp-content/uploads/2019/04/Template-action-tracker-PRT-Final.pdf" target="_blank" align="" icon="" icon_position="" color="#2a6dba" font_color="#fff" size="2" full_width="" class="" download="" rel="" onclick=""][button title="Data Tables" link="https://www.portsmouthwater.co.uk/wp-content/uploads/2019/04/Business-plan-data-tables-1-April-2019.xlsb" target="_blank" align="" icon="" icon_position="" color="#2a6dba" font_color="#fff" size="2" full_width="" class="" download="" rel="" onclick=""]\r\n<h2>Our Response to Ofwat’s Draft Determination</h2>\r\nOfwat’s draft determination of our Business Plan for 2020 – 2025 can be viewed <a href="https://www.ofwat.gov.uk/regulated-companies/price-review/2019-price-review/draft-determinations/" target="_blank" rel="noopener noreferrer">here</a>.\r\n\r\nThe documents below detail our response to Ofwat’s Determination.\r\n\r\n[button title="Draft Determination" link="/wp-content/uploads/2019/08/PR19-DRAFT-DETERMINATION-REPRESENTATION-FINAL-WITH-REDACTIONS.pdf" target="_blank" align="" icon="" icon_position="" color="#2a6dba" font_color="#fff" size="2" full_width="" class="" download="" rel="" onclick=""][button title="Board Assurance Statement" link="/wp-content/uploads/2019/08/BOARD-ASSURANCE-STATEMENT.pdf" target="_blank" align="" icon="" icon_position="" color="#2a6dba" font_color="#fff" size="2" full_width="" class="" download="" rel="" onclick=""][button title="Resilience Action Plan" link="/wp-content/uploads/2019/09/AMP7_Resilience-Action-Plan-22Aug19-v06.docx" target="_blank" align="" icon="" icon_position="" color="#2a6dba" font_color="#fff" size="2" full_width="" class="" download="" rel="" onclick=""]\r\n<h2>Final Determination</h2>\r\nFollowing careful consideration of the Final Determination for Portsmouth Water, published on 16 December 2019, our Board has decided not to ask Ofwat to refer the determination to the Competition and Markets Authority. 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INSERT INTO `wlcj_posts` VALUES (2995, 1, '2015-05-15 12:36:35', '2015-05-15 11:36:35', '<h3>Please expand the sections below to read more about each subject</h3>\r\n[accordion title="" open1st="1" openAll="0" style=""]\r\n\r\n[accordion_item title="Final Water Resources Management Plan 2024"]\r\n<div style="background-color: #bad6e8; padding: 8px 0;">\r\n<h2 style="text-align: center;"><strong>Securing safe reliable drinking water for the future</strong></h2>\r\n</div>\r\n<div style="background-color: #0079c2; padding: 12px; color: #fff; margin-bottom: 10px;">\r\n<h4 style="text-align: center; color: #fff;">Every five years, we publish our Water Resources Management Plan. This sets out how we plan to supply safe, reliable drinking water for the next 50 years (2025-2075).</h4>\r\n<h4 style="text-align: center; color: #fff;">We have developed it not just for our customers, but also to play our part in delivering a best-value plan for the wider South East, which makes the most of our region’s precious water resources, prepares for the future and will improve our natural environment.</h4>\r\n<p style="text-align: center;"><a style="color: #fff; text-decoration: underline;" href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/10/Final_Water_Resources_Management_Plan-non-technical-2024.pdf">Download the Final Water Resources Management Plan (non technical summary)</a></p>\r\n<p style="text-align: center;"><a style="color: #fff; text-decoration: underline;" href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/10/Final_Water_Resources_Management_Plan-technical-2024.pdf" target="_blank" rel="noopener">Download the Technical Summary of the Water Resources Management Plan 2024</a></p>\r\n<p style="text-align: center;"><a style="color: #fff; text-decoration: underline;" href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/10/SEA-Post-Adoption-Statement.pdf">Download the SEA Post Adoption Statement</a></p>\r\n\r\n</div>\r\nAll water companies prepare Water Resources Management Plans (WRMPs) which show how they will secure resilient water supplies for their customers for the next 25 years. We consider how much water we have available today, how much we need to supply in the future and then develop options to make up any difference. These plans are updated every five years to make sure they always reflect the latest information, innovation and customer views.\r\n\r\nIn preparing this plan, we have collaborated with customers and stakeholders over the last two years about your water supplies and what’s important to you and these have been taken into account in this plan.\r\n<h5>In summary, our latest Water Resource Management Plan aims to:</h5>\r\n<ul>\r\n 	<li><strong>Construct and fill <a href="https://www.portsmouthwater.co.uk/new-reservoir/" target="_blank" rel="noopener">Havant Thicket Reservoir</a> by 2031 to supply water to our customers and free up supplies elsewhere to share with Southern Water in a drought</strong></li>\r\n 	<li><strong>Install smart water meters in most of the homes we supply and replace existing meters with smart ones by 2035 to encourage water saving, find leaks and introduce fairer bills</strong></li>\r\n 	<li><strong>Support everyone to reduce their water use to an average of 121 litres per person per day by 2050 (about 154 litres on average today) through community rewards, water-saving devices and home audits</strong></li>\r\n 	<li><strong>Halve leaks by 2040 and by a further one per cent every five years after</strong></li>\r\n 	<li><strong>Upgrade a water supply ‘booster’ station in West Sussex by 2033 so we can move water more easily to where it’s needed</strong></li>\r\n 	<li><strong>Increase our resilience so we can reduce the likelihood of emergency drought restrictions such as standpipes to once every 500 years on average after 2039 and stop using an emergency permit to take water during droughts</strong></li>\r\n</ul>\r\n<div style="background-color: #0079c2; padding: 12px; color: #fff; margin-bottom: 10px;">\r\n<h3 style="text-align: center; color: #fff;">Please take time to read our latest plan and support us to protect our water supply for generations to come</h3>\r\n</div>\r\n<div style="background-color: #f7f7f7; padding: 12px;">\r\n<h3>Water Resources Management Plan</h3>\r\n<h5><a style="color: #ed6c36; text-decoration: underline;" href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/10/Final_Water_Resources_Management_Plan-non-technical-2024.pdf" target="_blank" rel="noopener">Final Water Resources Management Plan [non technical] 2024</a>\r\n<a style="color: #ed6c36; text-decoration: underline;" href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/10/Final_Water_Resources_Management_Plan-technical-2024.pdf" target="_blank" rel="noopener">Final Water Resources Management Plan [technical] 2024</a>\r\n<a style="color: #ed6c36; text-decoration: underline;" href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/10/SEA-Post-Adoption-Statement.pdf" target="_blank" rel="noopener">SEA Post Adoption Statement</a></h5>\r\n<h5><span style="text-decoration: underline;">Appendices</span></h5>\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2025/04/Portsmouth-Water-WRMP24Tables_v9.xlsx">WRMP Tables</a>\r\n<ul>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/10/1B-fWRMP24-App-DWSP-assessment_published_final.pdf" target="_blank" rel="noopener">1B - fWRMP24 App - DWSP assessment</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/10/1C-fWRMP24-App-SWS-PRT-common_published_final.pdf" target="_blank" rel="noopener">1C - fWRMP24 App SWS PRT common</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/10/1D-fWRMP-SEA-Report-v7.0_published_final.pdf" target="_blank" rel="noopener">1D - fWRMP SEA Report</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/10/1D-fWRMP24-App-HRA_V5.0_published_final.pdf" target="_blank" rel="noopener">1D - fWRMP24 App HRA</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/10/1D-fWRMP24-App-SEA-NTS-v5.0_published_final.pdf" target="_blank" rel="noopener">1D - fWRMP24 App SEA NTS </a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/10/1E-fWRMP24-App-Problem-Charact_published_final.pdf" target="_blank" rel="noopener">1E - fWRMP24 App Problem Charact</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/10/1H-fWRMP24-App-2022-Drought_published_final.pdf" target="_blank" rel="noopener">1H - fWRMP24 App 2022 Drought</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/10/3A-fWRMP24-App-Pre-consultation-letter_published_final.pdf" target="_blank" rel="noopener">3A - fWRMP24 App Pre-consultation letter</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/10/3B-fWRMP24-App-Pre-consult-meetings_published_final.pdf" target="_blank" rel="noopener">3B - fWRMP24 App Pre-consult meetings</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/10/3C-fWRMP24-App-3C-Customer-Priorities_published_final.pdf" target="_blank" rel="noopener">3C - fWRMP24-App-3C-Customer-Priorities</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/10/4A-fWRMP24-App-Baseline-Demand_published_final.pdf" target="_blank" rel="noopener">4A - fWRMP24 App Baseline Demand</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/10/4B-fWRMP24-App-NHH-Demand_published_final.pdf" target="_blank" rel="noopener">4B- fWRMP24 App NHH Demand</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/10/4Ca-fWRMP24-App-Pop-and-Prop_published_final.pdf" target="_blank" rel="noopener">4Ca - fWRMP24 App Pop and Prop</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/10/4Cb-fWRMP24-App-Pop-and-Prop-Update_published_final.pdf" target="_blank" rel="noopener">4Cb - fWRMP24 App Pop and Prop Update</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/10/4D-fWRMP24-App-NHH-Demand-Update_published_final.pdf" target="_blank" rel="noopener">4D - fWRMP24 App NHH Demand Update</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/10/5Aa-fWRMP24-App-WRSE-outage_published_final.pdf" target="_blank" rel="noopener">5Aa - fWRMP24 App WRSE outage</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/10/5Ab-fWRMP24-App-Outage_published_final.pdf" target="_blank" rel="noopener">5Ab - fWRMP24 App Outage</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/10/5B-fWRMP24-App-Sust-Abstract_published_final.pdf" target="_blank" rel="noopener">5B - fWRMP24 App Sust Abstract</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/10/5C-fWRMP24-App-WRSE-DO-Method_published_final.pdf" target="_blank" rel="noopener">5C- fWRMP24 App WRSE DO Method</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/10/5D-fWRMP24-App-WRSE-Stochastic-Data_published_final.pdf" target="_blank" rel="noopener">5D - fWRMP24 App WRSE Stochastic Data</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/10/5E-fWRMP24-Regional-Sim-Scoping_published_final.pdf" target="_blank" rel="noopener">5E - fWRMP24 Regional Sim Scoping</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/10/6A-fWRMP24-App-Uncertainty_published_final.pdf" target="_blank" rel="noopener">6A - fWRMP24 App Uncertainty</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/10/7A-fWRMP24-App-Options_published_final.pdf" target="_blank" rel="noopener">7A - fWRMP24 App - Options</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/10/7C-fWRMP24-App-defra-demand-savings_published_final.pdf" target="_blank" rel="noopener">7C - fWRMP24 App defra-demand-savings</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/10/7E-fWRMP24-App-Carbon_published_final.pdf" target="_blank" rel="noopener">7E - fWRMP24 App - Carbon</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/10/7F-fWRMP24-HWTWRP-Consult-Resp_published_final.pdf" target="_blank" rel="noopener">7F - fWRMP24 HWTWRP Consult Resp</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/10/7G-fWRMP24-App-wrse-options-appraisal_published_final.pdf" target="_blank" rel="noopener">7G - fWRMP24 App wrse-options-appraisal</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/10/8A-fWRMP24_Invest-Prog-Dev_published_final.pdf" target="_blank" rel="noopener">8A - fWRMP24_Invest Prog Dev</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/10/8B-fWRMP24-App-wrse-BVP-method_published_final.pdf" target="_blank" rel="noopener">8B - fWRMP24 App wrse BVP method</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/10/9A-fWRMP24-App-Sensitivity-Testing_published_final.pdf" target="_blank" rel="noopener">9A - fWRMP24 App Sensitivity Testing</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/10/10A-fWRMP24-App-Monitoring-Plan_published_final.pdf" target="_blank" rel="noopener">10A - fWRMP24 App Monitoring Plan</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/10/10B-fWRMP24-App-Water-Eff-Strategy_published_final.pdf" target="_blank" rel="noopener">10B - fWRMP24 App - Water Eff Strategy</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/10/10C-fWRMP24-App-Leakage-Strategy_published_final.pdf" target="_blank" rel="noopener">10C - fWRMP24 App Leakage Strategy</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/10/11A-fWRMP24-Technical-Assurance-Report_published_final.pdf" target="_blank" rel="noopener">11A- fWRMP24 Technical Assurance Report</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/10/11B-fWRMP24-App-Steering-Group-ToR_published_final.pdf" target="_blank" rel="noopener">11B - fWRMP24 App Steering Group ToR</a></li>\r\n</ul>\r\n</div>\r\n[/accordion_item]\r\n\r\n_______________________________________\r\n\r\n[accordion_item title="Revised Draft Water Resources Management Plan 2024 and Statement of Response"]\r\n\r\nWe published our draft Water Resources Management Plan in November 2022 for a consultation, which closed on February 20, 2023. The draft plan set out how we intend to secure reliable, healthy drinking water supplies for the next 50 years.\r\n\r\nWe have now produced our statement of response, which sets out how we have considered and acted upon the comments received from customers and stakeholders. The response can be found by clicking on the links below:\r\n<ul>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/08/Portsmouth-Water-dWRMP24-Statement-of-Response.pdf" target="_blank" rel="noopener">Statement of Response</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/08/Portsmouth-Water-dWRMP24-Statement-of-Response-Appendix-C.pdf" target="_blank" rel="noopener">Statement of Response Appendix C</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/08/Portsmouth-Water-dWRMP24-Statement-of-Response-Appendix-D.pdf" target="_blank" rel="noopener">Statement of Response Appendix D</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/04/PRT-WRMP24-Defra-Letter-Response_final.pdf">April 2024 additional information requested by Defra</a></li>\r\n</ul>\r\nOur statement of response is supported by our Revised Draft Water Resources Management Plan 2024 and appendices. These can be found by clicking on the links below:\r\n<ul>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/Portsmouth-Water-WRMP24-rdWRMP24-August-2023.pdf" target="_blank" rel="noopener">Revised Draft Water Resources Management Plan main document</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/1B-rdWRMP24-Appendix-1B-DWSP-assessment.pdf" target="_blank" rel="noopener">Appendix 1B - DWSP assessment</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/1C-rdWRMP24-Appendix-1C-Southern-Water-Portsmouth-Water-Common-Understanding.pdf" target="_blank" rel="noopener">Appendix 1C Southern Water &amp; Portsmouth Water Common Understanding</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/Appendix-1D-Portsmouth-Water-rdWRMP24-SEA.pdf" target="_blank" rel="noopener">Appendix 1D Strategic Environmental Assessment </a> (and <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/Portsmouth-Water-rdWRMP24-SEA-NT-Summary.pdf" target="_blank" rel="noopener">summary</a>)</li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/1E-rdWRMP24-Appendix-1E-Problem-Characterisation.pdf" target="_blank" rel="noopener">Appendix 1E Problem Characterisation</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/1H-rdWRMP24-Appendix-1H-2022-Drought.pdf" target="_blank" rel="noopener">Appendix 1H- 2022 Drought</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/3A-rdWRMP24-Appendix-3A-Pre-consultation-letter.pdf" target="_blank" rel="noopener">Appendix 3A Pre-consultation letter</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/3B-rdWRMP24-Appendix-3B-Pre-consultation-meeting-dates-and-agendas.pdf" target="_blank" rel="noopener">Appendix 3B Pre-consultation meeting dates and agendas</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/3C-rdWRMP24-Appendix-3C-Customer-Priorities.pdf" target="_blank" rel="noopener">Appendix 3C- Customer Priorities</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/4A-rdWRMP24-Appendix-4A-Baseline-Demand-Forecast-.pdf" target="_blank" rel="noopener">Appendix 4A Baseline Demand Forecast</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/4B-rdWRMP24-Appendix-4B-Portsmouth-Water-Non-Household-Demand-Forecast.pdf" target="_blank" rel="noopener">Appendix 4B- Portsmouth Water Non-Household Demand Forecast</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/4Ca-rdWRMP24-Appendix-4Ca-Propulation-and-Properties-method.pdf" target="_blank" rel="noopener">Appendix 4Ca Propulation and Properties method</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/4Cb-rdWRMP24-Appendix-4Cb-Population-and-Properties-Update.pdf" target="_blank" rel="noopener">Appendix 4Cb Population and Properties Update</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/4D-rdWRMP24-Appendix-4D-Portsmouth-Water-Non-Household-Demand-Forecast-Update-.pdf" target="_blank" rel="noopener">Appendix 4D Portsmouth Water Non-Household Demand Forecast Update</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/5Aa-rdWRMP24-Appendix-5Aa-WRSE-outage-method-statement.pdf" target="_blank" rel="noopener">Appendix 5Aa - WRSE outage method statement</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/5Ab-rdWRMP24-Appendix-5A-Outage.pdf" target="_blank" rel="noopener">Appendix 5A Outage</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/5C-rdWRMP24-Appendix-5C-WRSE-Deployable-Output-Method.pdf" target="_blank" rel="noopener">Appendix 5C- WRSE Deployable Output Method</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/5B-rdWRMP24-Appendix-5B-Investigating-and-Achieving-Sustainable-Abstraction-.pdf" target="_blank" rel="noopener">Appendix 5B- Investigating and Achieving Sustainable Abstraction</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/5D-rdWRMP24-Appendix-5D-WRSE-method-Stochastic-Climate-Datasets.pdf" target="_blank" rel="noopener">Appendix 5D WRSE method Stochastic Climate Datasets</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/5E-rdWRMP24-5E-Regional-Simulation-Model-Scoping-Report.pdf" target="_blank" rel="noopener">Appendix 5E Regional Simulation Model Scoping Report</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/6Aa-rdWRMP24-Appendix-6Aa-Allowing-for-uncertainty.pdf" target="_blank" rel="noopener">Appendix 6Aa Allowing for uncertainty</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/6Ab-rdWRMP-Appendix-6Ab-Headroom-Calculations.pdf" target="_blank" rel="noopener">Appendix 6Ab - Headroom Calculations</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/7A-rdWRMP24-Appendix-7A-Options.pdf" target="_blank" rel="noopener">Appendix 7A - Options</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/7C-rdWRMP24-Appendix-7C-WRSE-Defra-Demand-Saving-Profile-Technical-Note-Gov-led-intervention.pdf" target="_blank" rel="noopener">Appendix 7C WRSE Defra Demand Saving Profile Technical Note (Gov led intervention)</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/7E-rdWRMP24-Appendix-7E-Carbon-.pdf" target="_blank" rel="noopener">Appendix 7E- Carbon</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/7F-rdWRMP24-7F-Hampshire-Water-Transfer-and-Water-Recycling-Project-Consultation-Response-Appendix-.pdf" target="_blank" rel="noopener">Appendix 7F Hampshire Water Transfer and Water Recycling Project Consultation Response Appendix</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/7G-rdWRMP24-Appendix-7G-WRSE-Options-Appraisal-Summary-Report.pdf" target="_blank" rel="noopener">Appendix 7G- WRSE Options Appraisal Summary Report</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/8A-rdWRMP24-Appendix-8A-Investment-Programme-Development-and-Assessment.pdf" target="_blank" rel="noopener">Appendix 8A Investment Programme Development and Assessment</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/8B-rdWRMP24-Appendix-8B-Method-Statement-Best-Value-Plan.pdf" target="_blank" rel="noopener">Appendix 8B- Method Statement Best Value Plan</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/9A-rdWRMP24-Appendix-9A-Sensitivity-Testing.pdf" target="_blank" rel="noopener">Appendix 9A Sensitivity Testing</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/10A-rdWRMP24-Appendix-10A-Monitoring-Plan.pdf" target="_blank" rel="noopener">Appendix 10A- Monitoring Plan</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/10B-rdWRMP24-Appendix-10B-Water-Efficiency-Strategy.pdf" target="_blank" rel="noopener">Appendix 10B- Water Efficiency Strategy</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/10C-rdWRMP24-Appendix-10C-Leakage-Strategy.pdf" target="_blank" rel="noopener">Appendix 10C Leakage Strategy</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/11A-rdWRMP24-11A-Technical-Assurance-Report.pdf" target="_blank" rel="noopener">Appendix 11A- Technical Assurance Report</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/11B-rdWRMP24-Appendix-11B-Steering-Group-Terms-of-Reference-.pdf" target="_blank" rel="noopener">Appendix 11B Steering Group Terms of Reference</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/10/Portsmouth-Water-WRMP24Tables_v7.xlsx">Water Resources Planning Tables 2024</a></li>\r\n</ul>\r\n[/accordion_item]\r\n\r\n[accordion_item title="Draft Water Resources Management Plan 2024"]\r\n\r\nWe published our draft Water Resources Management Plan in November 2022 for a consultation, which closed on February 20, 2023. The draft plan set out how we intend to secure reliable, healthy drinking water supplies for the next 50 years.\r\n\r\nYou can read our summary and technical documents below. We’re grateful for all the feedback we received. We’re reviewing this and we’ll publish a summary and any changes to our plan later this year.\r\n<ul>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2022/12/Interactive-Document_FINAL.pdf" target="_blank" rel="noopener">Water Resources Management Plan Summary document (online viewing)</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2022/11/PW-WRMP-Summary-Document_FINAL-3.pdf" target="_blank" rel="noopener">Water Resources Management Plan Summary document (printable)</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2022/11/PW-WRMP24-Full_submission-version_FINAL.pdf" target="_blank" rel="noopener">Water Resources Management Plan main document</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2022/11/PRT-WRMP24-Appendix-1B-DWSP-assessment_to-publish.pdf" target="_blank" rel="noopener">Appendix 1B Drinking Water Safety Plan Assessment</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2022/11/Portsmouth-Water-dWRMP-SEA-Report-v3.1.pdf" target="_blank" rel="noopener">Appendix 1D Strategic Environmental Assessment</a> (and <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2022/11/Portsmouth-WRMP24-SEA-NTS-v1.1.pdf" target="_blank" rel="noopener">summary</a>)</li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2022/11/PRT-WRMP24-Appendix-1E-Problem-Characterisation_to-publish.pdf" target="_blank" rel="noopener">Appendix 1E Problem Characterisation</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2022/11/PRT-WRMP24-Appendix-3A-Pre-consultation_to-publish.pdf" target="_blank" rel="noopener">Appendix 3A Pre-consultation</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2022/11/PRT-WRMP24-Appendix-3B-Pre-consultation-meetings_to-publish.pdf" target="_blank" rel="noopener">Appendix 3B Pre-consultation Meetings</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2022/11/PRT-WRMP24-Appendix-3C-customer-insight_to-publish.pdf" target="_blank" rel="noopener">Appendix 3C Customer Insight</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2022/11/PRT-WRMP24-Appendix-4A-Baseline-Demand_to-publish.pdf" target="_blank" rel="noopener">Appendix 4A Baseline Demand</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2022/11/PRT-WRMP24-Appendix-5A-Outage_to-publish.pdf" target="_blank" rel="noopener">Appendix 5A Outage</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2022/11/PRT-WRMP24-Appendix-6A-Headroom_to-publish.pdf" target="_blank" rel="noopener">Appendix 6A Headroom</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2022/11/PRT-WRMP24-Appendix-7A-Options_to-publish.pdf" target="_blank" rel="noopener">Appendix 7A Options</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2022/11/PRT-WRMP24-Appendix-7C_Gov-Led-savings_to-publish.pdf" target="_blank" rel="noopener">Appendix 7C Government-led Savings</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2022/11/PRT-WRMP24-Appendix-9A_Sensitivity-tests_to-publish.pdf" target="_blank" rel="noopener">Appendix 9A Sensitivity Tests</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2022/11/PRT-WRMP24-Appendix-11A-Assurance_to-publish-1.pdf" target="_blank" rel="noopener">Appendix 11A Assurance</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2022/11/PRT-WRMP24-Appendix-11B-Steering-Group-ToR_to-publish.pdf" target="_blank" rel="noopener">Appendix 11B Steering Group Terms of Reference</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2022/11/Portsmouth-Water-WRMP24Tables_v5.xlsx" target="_blank" rel="noopener">WRMP Tables</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2022/11/PRT-dWRMP24-Compliance-Statement.pdf" target="_blank" rel="noopener">Compliance Statement</a></li>\r\n</ul>\r\n[/accordion_item]\r\n\r\n[accordion_item title="Final Drought Plan 2022"]\r\n\r\n<strong>On 1 April 2022 Defra confirmed we could publish our Final Drought Plan 2022.</strong>\r\n\r\nLegislation requires water companies to prepare and maintain a Drought Plan. Our Drought Plan is an operational plan that sets out the measures that we will take so that we are able to continue to maintain supplies of wholesome water to our customers with as little recourse as possible to Drought Orders and/or Drought Permits. The purpose of a Drought Plan is to set out the timely actions that a water company will take to ensure continuity of supply whilst at the same time continuing to protect the environment.\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2022/04/Final-Drought-Plan-2022.pdf">View a PDF copy of the Final Drought Plan 2022</a>.\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2022/07/Final-DP-appendices.zip">Download a zip file of the appendices of the Drought Plan 2022</a>.\r\n\r\n<span data-olk-copy-source="MessageBody">In October 2024 we published our Final Water Resources Management Plan 2024, found at the top of this page. As part of this process, we have developed a new appendix for our Drought Plan 2022 to provide an update on Strategic Environmental Assessment (SEA) and Habitats Regulations Assessment (HRA). <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2025/07/PRT-Drought-Plan-2022-Appendix-M-Env-Assess-Updates.pdf">View a PDF copy of this update.</a></span>\r\n\r\n[/accordion_item]\r\n\r\n[accordion_item title="Draft Drought Plan 2021"]\r\n<p style="background: white; vertical-align: baseline; margin: 0cm 0cm 11.25pt 0cm;"><span style="font-size: 10.5pt; font-family: \'Arial\',sans-serif; color: #424242;">We updated our Drought Plan and published a draft for consultation from June to August 2021. We’ve now reviewed the responses and published a Statement of Response which sets out the feedback and shows how we’ve updated our plans as a result.</span></p>\r\n<p style="background: white; vertical-align: baseline; box-sizing: inherit; -webkit-font-smoothing: antialiased; font-variant-caps: normal; font-stretch: inherit; line-height: inherit; caret-color: #424242; orphans: auto; text-align: start; widows: auto; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; word-spacing: 0px; margin: 0cm 0cm 11.25pt 0cm;"><span style="font-size: 10.5pt; font-family: \'Arial\',sans-serif; color: #424242;">The Statement of Response and consultation documents are available below:</span></p>\r\n\r\n<ul>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/09/1.-Statement-of-Response-2021.pdf" target="_blank" rel="noopener noreferrer">Statement of Response</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/09/2.-Statement-of-Response-Appendices-2021.pdf" target="_blank" rel="noopener noreferrer">Statement of Response appendices</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/09/3.-Revised-Draft-Drought-Plan-2021.pdf" target="_blank" rel="noopener noreferrer">Revised Draft Drought Plan</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/09/4.-Revised-Appendix-C-Testing-our-triggers.pdf" target="_blank" rel="noopener noreferrer">Revised Appendix C: Testing our triggers</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/09/5.-Revised-Appendix-E-TUB-and-NEUB-Additional-Information.pdf" target="_blank" rel="noopener noreferrer">Revised Appendix E: Temporary Use Ban and Non-Essential Use Bans – additional information</a></li>\r\n</ul>\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/05/PW-Drought-Plan-Final.pdf" target="_blank" rel="noopener noreferrer">To view a copy of the Draft Drought plan 2021 please click here</a>.\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/05/PW-Drought-Plan-2021.zip" target="_blank" rel="noopener noreferrer">To view a copy of the appendices please click here (.zip file)</a>.\r\n\r\n[/accordion_item]\r\n\r\n[accordion_item title="Revised Water Resources Management Plan 2019 (December 2022)"]\r\n\r\nOur Final WRMP19 shows how we will secure resilient water supplies to our customers for the next 25 years by considering how much water we have available today, how much we need to supply in the future and then what investment options are required to make up any difference.\r\n\r\nOur previous Annual Review of the WRMP19, highlighted that in 2019-20 we had over performed in certain areas (leakage), but underperformed in others (PCC and the delivery of proposed groundwater schemes in 2019). We have therefore revised our WRMP19 so that we fully understand what our performance has meant in terms of our supply-demand balance for a range of scenarios all the way up to a 1in 200 year drought event. This is necessary in order to investigate whether there would be a security of supply risk to our customers during any of these drought events, and to the water we transfer to Southern during more extreme droughts.\r\n\r\nThe updated supply-demand balances demonstrate that we are no longer meeting our target headroom in a 1 in 200 year drought event, for the reasons highlighted in our previous Annual Review. This means there is an increased risk of us needing to implement severe demand restrictions in an extreme drought.\r\n\r\nWe have been working with the Environment Agency in the development of this Revised WRMP19, and will continue to do so as we progress through AMP7. This will include reviewing the most up-to-date data and knowledge that emerges during the development of the Water Resources in the South East (WRSE) regional plan and our WRMP24.\r\n\r\nIf you would like to know more about our Revised WRMP19, please contact us via <a href="mailto:Water.Resources@portsmouthwater.co.uk">Water.Resources@portsmouthwater.co.uk</a>\r\n<h2>Documents</h2>\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/01/Portsmouth-Water_rWRMP19_Dec_2022.pdf">Portsmouth Water Revised WRMP19 report</a>\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/01/Revised-WRMP-Tables-–-1-in-200-year.zip">Revised WRMP Tables - 1 in 200 year</a>\r\n\r\n[/accordion_item]\r\n\r\n[accordion_item title="Final Water Resources Management Plan 2019"]\r\n<div style="background-color: #bad6e8; padding: 8px 0;">\r\n<h2 style="text-align: center;">Your Water and Its Future</h2>\r\n</div>\r\n<div style="background-color: #0079c2; padding: 12px; color: #fff; margin-bottom: 10px;">\r\n<h3 style="text-align: center; color: #fff;">Thank you for helping us plan to ensure we can secure your drinking water for the next 25 years</h3>\r\nEvery five years we update our water resources management plan which looks at how we’ll keep your taps running while striking that delicate balance between protecting the environment and keeping bills affordable.\r\n<p style="text-align: center;"><a style="color: #fff; text-decoration: underline;" href="https://www.portsmouthwater.co.uk/wp-content/uploads/2019/11/Final-Water-Resources-Management-Plan-2019.pdf">Download the Final Water Resources Management Plan</a></p>\r\n<p style="text-align: center;"><a style="color: #fff; text-decoration: underline;" href="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/05/WRMP_2020_FINAL.pdf">Download the Summary of the Final Water Resources Management Plan</a></p>\r\n\r\n</div>\r\n<strong>On 4 November 2019 Defra confirmed we can now publish our Water Resources Management Plan, which says how we will secure your drinking water for the next 25 years.</strong>\r\n\r\nAll water companies prepare Water Resources Management Plans (WRMPs) which show how they will secure resilient water supplies for their customers for the next 25 years. We consider how much water we have available today, how much we need to supply in the future and then develop options to make up any difference.\r\n\r\nThese plans are updated every five years to make sure they always reflect the latest information, innovation and customer views.\r\n\r\nIn preparing our plan we held conversations with customers and stakeholders over the last two years about your water supplies and what’s important to you and these have been taken into account in this plan.\r\n\r\nWe also have a Customer Challenge Group which has reviewed our work to engage with you and making sure your views are incorporated into all our future plans.\r\n\r\nHere’s a quick summary of this plan:\r\n<ul>\r\n 	<li>This plan caters for growth and is part of a solution to supply other areas of the South East where there’s less water</li>\r\n 	<li>We will do this by building a new reservoir at Havant Thicket – to store water, create a nature reserve and provide community facilities</li>\r\n 	<li>We’re planning for more extreme droughts than we’ve known before – so we’re ready for climate change</li>\r\n 	<li>We want to save water by reducing leaks by 20% over the next five years</li>\r\n 	<li>We want to involve you in saving water with water meters, water-saving products and community campaigns</li>\r\n 	<li>We have an ambitious target of reducing our domestic use to 100 litres per day by 2040.</li>\r\n</ul>\r\n<div style="background-color: #0079c2; padding: 12px; color: #fff; margin-bottom: 10px;">\r\n<h3 style="text-align: center; color: #fff;">Please take time to read our plan on how we’ll secure resilient water supplies in West Sussex and Hampshire.</h3>\r\n</div>\r\nIn March 2018 we consulted on our Draft Water Resources Management Plan.\r\n\r\nAll your responses were shared with the Department for Environment, Food and Rural Affairs (Defra) and were considered by us when we develop this final Water Resources Management Plan.\r\n\r\nWe also produced our statement of response in which we have taken into account all the comments we have received from customers and stakeholders.\r\n\r\nAll of the detail of our <a href="/news/publications/water-resources-planning/your-water-and-its-future/">Draft Water Resources Management</a> can be found here.\r\n\r\nWe now publish our Final Water Resources Management Plan for the period 2020 – 2045.\r\n<div style="background-color: #f7f7f7; padding: 12px;">\r\n<h3>WRMP Documents</h3>\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2019/11/Final-Water-Resources-Management-Plan-2019.pdf">Final WRMP</a>\r\n\r\nAppendices\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2019/11/FinalWRMP2019-Tables.zip">WRMP Tables</a>\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2019/11/Portsmouth-Water-WRMP-SEA-PAS_FINAL.pdf">Strategic Environmental Assessment</a>\r\n<h3>Market Information</h3>\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2019/11/Market-Information-PRT-Avg-Oct-2019.xlsx">Average demand (December 2019) </a>\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2019/11/Market-Information-PRT-Peak-Oct-2019.xlsx">Peak demand (December 2019)</a>\r\n\r\n<a href="/wp-content/uploads/2018/04/Company_Area_Boundary.zip">Shape files of Company boundaries</a>\r\n<h3>Bid Assessment Criteria</h3>\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2019/11/Portsmouth-Water-Bid-Assessment-Criteria-December-2019.docx">Portsmouth Water Bid Assessment Criteria (December 2019)</a>\r\n\r\n</div>\r\n[/accordion_item]\r\n\r\n[accordion_item title="Draft Water Resources Management Plan 2018"]\r\n\r\n[button title="CLICK HERE" link="/news/publications/water-resources-planning/your-water-and-its-future/" target="" align="" icon="" icon_position="" color="theme" font_color="" size="2" full_width="" class="" download="" rel="" onclick=""]\r\n\r\n[/accordion_item]\r\n\r\n[accordion_item title="Annual Review of Water Resources"]\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2025/06/Annual-Review-25_WRMP_June2025.pdf">To view a copy of the Annual Review for 2025, please click here</a>\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/11/2024-11-29-PRT-WRMP-AR24-Defra-Letter-Response.pdf">To view a copy of our response to Defra’s review of our Annual Review for 2024, please click here</a><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/11/2024-11-29-PRT-WRMP-AR24-Defra-Letter-Response.pdf">To view a copy of our response to Defra’s review of our Annual Review for 2024, please click here</a>\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/11/Portsmouth-Water-WRMP-AR-JRL-2024.pdf">To view a copy of Defra’s review of our Annual Review for 2024, please click here</a>\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/07/Portsmouth-Water-WRMP-Annual-Review-2024.pdf">To view a copy of the Annual Review for 2024, please click here</a>\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/07/Portsmouth-Water-WRMP-Annual-Review_June-2023.pdf">To view a copy of the Annual Review for 2023, please click here</a>\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/01/Portsmouth-Water-WRMP-Annual-Review-June-2022_updated-Dec-2022.pdf">To view a copy of the Annual Review for 2022 (updated Dec 2022), please click here</a>\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2022/07/Portsmouth-Water-WRMP-Annual-Review-June-2022.pdf">To view a copy of the Annual Review for 2022, please click here</a>\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/07/Portsmouth-Water-WRMP-Annual-Review-June-2021.pdf">To view a copy of the Annual Review for 2021, please click here</a>\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/07/Portsmouth-Water-WRMP-Annual-Review-June-2020.pdf">To view a copy of the Annual Review for 2020, please click here</a>\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2019/11/WRMP-Annual-Review-June-2019.pdf">To view a copy of the Annual Review for 2019, please click here</a>\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2018/07/WRMP-Annual-Review-June-2018.pdf">To view a copy of the Annual Review for 2018, please click here</a>\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/05/WRMP-Annual-Review-June-2017.pdf">To view a copy of the Annual Review for 2017, please click here</a>\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/05/WRMP-Annual-Review-June-2016.pdf">To view a copy of the Annual Review for 2016, please click here</a>\r\n[/accordion_item]\r\n\r\n[/accordion]', 'Water Resources Planning', '', 'publish', 'open', 'open', '', 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INSERT INTO `wlcj_posts` VALUES (3016, 1, '2015-05-19 09:50:27', '2015-05-19 08:50:27', 'Portsmouth Water has no large raw water storage reservoirs. It relies almost entirely upon groundwater reserves in the chalk aquifers of the South Downs and abstracts its raw water from wells, boreholes and springs. It has one river abstraction at Gaters Mill on the River Itchen, a chalk river with a groundwater baseflow.\n\nThose reserves rise and fall with the seasons and so Portsmouth Water pays particular attention to the local hydrogeological data by monitoring rainfall at its Havant Offices, groundwater levels in the chalk at Idsworth on the Hampshire/Sussex border, as well as the total yield from the natural springs at Havant and Bedhampton.\n\nThese resources are monitored on a daily basis and reported upon on a monthly basis. The information here is therefore at times one month behind the most current situation.\n\nThe information gathered is reproduced here for information purposes; no guarantee is given as to its accuracy.\n<h3>Rainfall at Havant</h3>\nThe Rainfall Records at the Company’s Head Office at Havant date back to 1886.\n\nThe month of April saw approximately 40% of the average rainfall for the month. Rain fell on only approximately 30% of the days with the maximum daily rainfall on Friday 24 April of approximately 5mm.\n\n<img class="aligncenter size-full wp-image-2915" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/05/daily-rainfall-april-2015.jpg" alt="daily-rainfall-april-2015" width="722" height="401" />\n\nTotal rainfall for the month was 21mm, approximately 40% of the long term average (last 30 years) of 53mm.\n\n<img class="aligncenter size-full wp-image-2916" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/05/rainfall-havant-vs-longterm-0415.jpg" alt="rainfall-havant-vs-longterm-0415" width="708" height="437" />\n<h3>Groundwater Levels at Idsworth</h3>\nThe Company has groundwater records from the Idsworth Estate Well, north of Rowlands Castle, which date back to 1931. Water levels in the Well, which is entirely unaffected by abstraction, give an accurate indication of the groundwater reserves of the South Downs. In the winter, levels usually rise in response to rainfall, whilst during the summer, levels recede as any summer rainfall either evaporates or is taken up by trees and plants before reaching the aquifer below. Levels can fluctuate by as much as 20m.\n\nThe Groundwater level is usually recorded in metres AOD (Above Ordnance Datum), Ordnance Datum principally being equivalent to sea level.\n\nGroundwater levels begin to recover in the Autumn as rainfall quantities increase. The significantly low rainfall of September 2014, 13% of the long term average, has been followed by higher than average rainfall in October and November. This resulted in a later than normal recovery in groundwater levels, with levels at the end of November approximately 2m above the long term average. Lower than average rainwater in December saw groundwater recovery slow with subsequent January rainfall contributing to the continued recovery with levels approximately 3m above the long term average of 24m AOD. Since January groundwater levels have continued to fall as is normal for this time of the year and at the end of April levels were approximately 0.4m below the long term average of 22.6m.\n\nThe graph below shows the change in groundwater level over the last twelve months compared to the Long Term Average (last 30 years).\n\n&nbsp;\n\n&nbsp;\n<h3>Water Supplied (Distribution Input)</h3>\nThe Company measures the total amount of water which it puts into supply on a continuous basis. Unsurprisingly supplied peak during the summer periods when demands from both domestic and commercial customers increase usually in response to dry weather.\n\nDaily fluctuations are “evened out” by storage in treated water service reservoirs but the average daily input over seven days gives an accurate indication of overall water demand.\n\nDistribution input normally peaks over the months of May, June and July with demand dropping in the Autumn. In January Distribution Input dropped from a peak of 187 ml/d in the first week of August to approximately 163 ml/d by the end of the month.\n\nThe average weekly demand in April was approximately 168 ml/d and compares with 164 ml/d in 2014, the increase probably associated with the lower than average rainfall for the time of year.\n\n<img class="aligncenter size-full wp-image-2918" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/05/distribution-input-0415.jpg" alt="distribution-input-0415" width="753" height="420" />', 'Water Supply News April 2015', '', 'inherit', 'open', 'open', '', '2914-autosave-v1', '', '', '2015-05-19 09:50:27', '2015-05-19 08:50:27', '', 2914, 'https://www.portsmouthwater.co.uk/2015/05/19/2914-autosave-v1/', 0, 'revision', '', 0); 
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INSERT INTO `wlcj_posts` VALUES (3018, 1, '2015-05-19 09:51:09', '2015-05-19 08:51:09', 'Portsmouth Water has no large raw water storage reservoirs. It relies almost entirely upon groundwater reserves in the chalk aquifers of the South Downs and abstracts its raw water from wells, boreholes and springs. It has one river abstraction at Gaters Mill on the River Itchen, a chalk river with a groundwater baseflow.\r\n\r\nThose reserves rise and fall with the seasons and so Portsmouth Water pays particular attention to the local hydrogeological data by monitoring rainfall at its Havant Offices, groundwater levels in the chalk at Idsworth on the Hampshire/Sussex border, as well as the total yield from the natural springs at Havant and Bedhampton.\r\n\r\nThese resources are monitored on a daily basis and reported upon on a monthly basis. The information here is therefore at times one month behind the most current situation.\r\n\r\nThe information gathered is reproduced here for information purposes; no guarantee is given as to its accuracy.\r\n<h3>Rainfall at Havant</h3>\r\nThe Rainfall Records at the Company’s Head Office at Havant date back to 1886.\r\n\r\nThe month of April saw approximately 40% of the average rainfall for the month. Rain fell on only approximately 30% of the days with the maximum daily rainfall on Friday 24 April of approximately 5mm.\r\n\r\n<img class="aligncenter size-full wp-image-2915" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/05/daily-rainfall-april-2015.jpg" alt="daily-rainfall-april-2015" width="722" height="401" />\r\n\r\nTotal rainfall for the month was 21mm, approximately 40% of the long term average (last 30 years) of 53mm.\r\n\r\n<img class="aligncenter size-full wp-image-2916" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/05/rainfall-havant-vs-longterm-0415.jpg" alt="rainfall-havant-vs-longterm-0415" width="708" height="437" />\r\n<h3>Groundwater Levels at Idsworth</h3>\r\nThe Company has groundwater records from the Idsworth Estate Well, north of Rowlands Castle, which date back to 1931. Water levels in the Well, which is entirely unaffected by abstraction, give an accurate indication of the groundwater reserves of the South Downs. In the winter, levels usually rise in response to rainfall, whilst during the summer, levels recede as any summer rainfall either evaporates or is taken up by trees and plants before reaching the aquifer below. Levels can fluctuate by as much as 20m.\r\n\r\nThe Groundwater level is usually recorded in metres AOD (Above Ordnance Datum), Ordnance Datum principally being equivalent to sea level.\r\n\r\nGroundwater levels begin to recover in the Autumn as rainfall quantities increase. The significantly low rainfall of September 2014, 13% of the long term average, has been followed by higher than average rainfall in October and November. This resulted in a later than normal recovery in groundwater levels, with levels at the end of November approximately 2m above the long term average. Lower than average rainwater in December saw groundwater recovery slow with subsequent January rainfall contributing to the continued recovery with levels approximately 3m above the long term average of 24m AOD. Since January groundwater levels have continued to fall as is normal for this time of the year and at the end of April levels were approximately 0.4m below the long term average of 22.6m.\r\n\r\nThe graph below shows the change in groundwater level over the last twelve months compared to the Long Term Average (last 30 years).\r\n\r\n&nbsp;\r\n\r\n<img class="aligncenter size-full wp-image-3017" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/05/Idsworth_20150429.jpg" alt="Idsworth_20150429" width="973" height="593" />\r\n<h3>Water Supplied (Distribution Input)</h3>\r\nThe Company measures the total amount of water which it puts into supply on a continuous basis. Unsurprisingly supplied peak during the summer periods when demands from both domestic and commercial customers increase usually in response to dry weather.\r\n\r\nDaily fluctuations are “evened out” by storage in treated water service reservoirs but the average daily input over seven days gives an accurate indication of overall water demand.\r\n\r\nDistribution input normally peaks over the months of May, June and July with demand dropping in the Autumn. In January Distribution Input dropped from a peak of 187 ml/d in the first week of August to approximately 163 ml/d by the end of the month.\r\n\r\nThe average weekly demand in April was approximately 168 ml/d and compares with 164 ml/d in 2014, the increase probably associated with the lower than average rainfall for the time of year.\r\n\r\n<img class="aligncenter size-full wp-image-2918" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/05/distribution-input-0415.jpg" alt="distribution-input-0415" width="753" height="420" />', 'Water Supply News April 2015', '', 'inherit', 'open', 'open', '', '2914-revision-v1', '', '', '2015-05-19 09:51:09', '2015-05-19 08:51:09', '', 2914, 'https://www.portsmouthwater.co.uk/2015/05/19/2914-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (3038, 1, '2015-05-27 09:58:35', '2015-05-27 08:58:35', '', 'budget planner', '', 'inherit', 'open', 'open', '', 'budget-planner', '', '', '2015-05-27 09:58:35', '2015-05-27 08:58:35', '', 1834, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/budget-planner.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (3043, 1, '2015-05-28 12:17:47', '2015-05-28 11:17:47', '', 'web_small_water bottles now open_05-2015', '', 'inherit', 'open', 'open', '', 'web_small_water-bottles-now-open_05-2015', '', '', '2015-05-28 12:17:47', '2015-05-28 11:17:47', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2015/05/web_small_water-bottles-now-open_05-2015.jpg', 0, 'attachment', 'image/jpeg', 0); 
INSERT INTO `wlcj_posts` VALUES (3046, 1, '2015-05-28 12:22:20', '2015-05-28 11:22:20', '', 'SOC_NON-HOUSEHOLD & DEVELOPERS_2015-16', '', 'inherit', 'open', 'open', '', 'soc_non-household-developers_2015-16-2', '', '', '2015-05-28 12:22:20', '2015-05-28 11:22:20', '', 2170, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/SOC_NON-HOUSEHOLD-DEVELOPERS_2015-161.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (3063, 1, '2015-06-02 08:39:58', '2015-06-02 07:39:58', '', 'PRELIMINARY RESULTS 2015', '', 'inherit', 'open', 'open', '', 'preliminary-results-2015', '', '', '2015-06-02 08:39:58', '2015-06-02 07:39:58', '', 13489, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2015/05/PRELIMINARY-RESULTS-2015.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (3075, 1, '2015-06-02 10:56:35', '2015-06-02 09:56:35', '<h2>PRELIMINARY RESULTS FOR THE YEAR ENDED 31 MARCH 2015</h2>\r\nPortsmouth Water Limited, a supplier of water to Hampshire and West Sussex, announced its results for the year to 31 March 2015.\r\n<h3>HIGHLIGHTS</h3>\r\n<ul>\r\n	<li>Top industry performer in Ofwat SIM customer survey</li>\r\n	<li>President\'s Award from RoSPA for ten years of strong health &amp; safety performance</li>\r\n	<li>Exceeded water efficiency target set by Ofwat</li>\r\n	<li>Price Review completed - prices only to rise by RPI in the period 2015 - 2020</li>\r\n	<li>Water Resources Management Plan approved by Secretary of State</li>\r\n</ul>\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/05/PRELIMINARY-RESULTS-2015.pdf" target="_blank">Click here to view the full report</a>', 'Preliminary Results Announced', '', 'publish', 'open', 'open', '', 'preliminary-results-announced', '', '', '2015-06-05 10:57:51', '2015-06-05 09:57:51', '', 0, 'https://www.portsmouthwater.co.uk/?p=3075', 289, 'post', '', 0); 
INSERT INTO `wlcj_posts` VALUES (3076, 1, '2015-06-05 10:56:35', '2015-06-05 09:56:35', 'Portsmouth Water Limited, a supplier of water to Hampshire and West Sussex, announced its results for the year to 31 March 2015.\r\n<h3>HIGHLIGHTS</h3>\r\n<ul>\r\n	<li>Top industry performer in Ofwat SIM customer survey</li>\r\n	<li>President\'s Award from RoSPA for ten years of strong health &amp; safety performance</li>\r\n	<li>Exceeded water efficiency target set by Ofwat</li>\r\n	<li>Price Review completed - prices only to rise by RPI in the period 2015 - 2020</li>\r\n	<li>Water Resources Management Plan approved by Secretary of State</li>\r\n</ul>\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/05/PRELIMINARY-RESULTS-2015.pdf" target="_blank">Click here to view the full report</a>', 'Preliminary Results Announced', '', 'inherit', 'open', 'open', '', '3075-revision-v1', '', '', '2015-06-05 10:56:35', '2015-06-05 09:56:35', '', 3075, 'https://www.portsmouthwater.co.uk/2015/06/05/3075-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (3077, 1, '2015-06-05 10:57:51', '2015-06-05 09:57:51', '<h2>PRELIMINARY RESULTS FOR THE YEAR ENDED 31 MARCH 2015</h2>\r\nPortsmouth Water Limited, a supplier of water to Hampshire and West Sussex, announced its results for the year to 31 March 2015.\r\n<h3>HIGHLIGHTS</h3>\r\n<ul>\r\n	<li>Top industry performer in Ofwat SIM customer survey</li>\r\n	<li>President\'s Award from RoSPA for ten years of strong health &amp; safety performance</li>\r\n	<li>Exceeded water efficiency target set by Ofwat</li>\r\n	<li>Price Review completed - prices only to rise by RPI in the period 2015 - 2020</li>\r\n	<li>Water Resources Management Plan approved by Secretary of State</li>\r\n</ul>\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/05/PRELIMINARY-RESULTS-2015.pdf" target="_blank">Click here to view the full report</a>', 'Preliminary Results Announced', '', 'inherit', 'open', 'open', '', '3075-revision-v1', '', '', '2015-06-05 10:57:51', '2015-06-05 09:57:51', '', 3075, 'https://www.portsmouthwater.co.uk/2015/06/05/3075-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (3078, 1, '2015-06-05 11:24:55', '2015-06-05 10:24:55', 'For several years now we have offered every primary, infant and junior school in our area a plastic water bottle for each pupil at a subsidised rate. This is part of our initiative to promote the health benefits to young children of drinking water, especially as the quality of tap water has never been better than it is now. The response has been overwhelming with over 400,000 water bottles delivered to our local schools.\r\n\r\nSue Allery, Portsmouth Water’s HR and Community Officer said “We all know that drinking water is good for a number of reasons such as hydration levels and anything that we can do to support local children to lead a healthier lifestyle can only be a good thing. We have been overwhelmed with the response and support to our drinking water bottle initiative and are therefore only too pleased to continue with it in 2015 at the same subsidised rate of 30p per bottle.\r\n\r\nOver the next few weeks we will be writing to every primary, infant and junior school in our area offering them the opportunity to again purchase drinking water bottles ready for the new school year in September. They can also be ordered by downloading an application form from our website.\r\n\r\nFor more information contact Ian Limb, Head of Human Resources.\r\nTelephone 023 9224 9224, e-mail: <a href="mailto:i.limb@portsmouthwater.co.uk">i.limb@portsmouthwater.co.uk</a>', 'Be Cool, Stay Cool, Drink Tap Water at School', '', 'publish', 'open', 'open', '', 'be-cool-stay-cool-drink-tap-water-at-school', '', '', '2015-06-05 11:24:55', '2015-06-05 10:24:55', '', 0, 'https://www.portsmouthwater.co.uk/?p=3078', 288, 'post', '', 0); 
INSERT INTO `wlcj_posts` VALUES (3079, 1, '2015-06-05 11:24:55', '2015-06-05 10:24:55', 'For several years now we have offered every primary, infant and junior school in our area a plastic water bottle for each pupil at a subsidised rate. This is part of our initiative to promote the health benefits to young children of drinking water, especially as the quality of tap water has never been better than it is now. The response has been overwhelming with over 400,000 water bottles delivered to our local schools.\r\n\r\nSue Allery, Portsmouth Water’s HR and Community Officer said “We all know that drinking water is good for a number of reasons such as hydration levels and anything that we can do to support local children to lead a healthier lifestyle can only be a good thing. We have been overwhelmed with the response and support to our drinking water bottle initiative and are therefore only too pleased to continue with it in 2015 at the same subsidised rate of 30p per bottle.\r\n\r\nOver the next few weeks we will be writing to every primary, infant and junior school in our area offering them the opportunity to again purchase drinking water bottles ready for the new school year in September. They can also be ordered by downloading an application form from our website.\r\n\r\nFor more information contact Ian Limb, Head of Human Resources.\r\nTelephone 023 9224 9224, e-mail: <a href="mailto:i.limb@portsmouthwater.co.uk">i.limb@portsmouthwater.co.uk</a>', 'Be Cool, Stay Cool, Drink Tap Water at School', '', 'inherit', 'open', 'open', '', '3078-revision-v1', '', '', '2015-06-05 11:24:55', '2015-06-05 10:24:55', '', 3078, 'https://www.portsmouthwater.co.uk/2015/06/05/3078-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (3081, 1, '2015-06-05 12:10:59', '2015-06-05 11:10:59', '', 'chief accountant_external_03-06-15', '', 'inherit', 'open', 'open', '', 'chief-accountant_external_03-06-15', '', '', '2015-06-05 12:10:59', '2015-06-05 11:10:59', '', 2153, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/chief-accountant_external_03-06-15.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (3104, 1, '2015-06-11 10:49:01', '2015-06-11 09:49:01', '', 'secretary_external_10-06-2015', '', 'inherit', 'open', 'open', '', 'secretary_external_10-06-2015', '', '', '2015-06-11 10:49:01', '2015-06-11 09:49:01', '', 2153, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/secretary_external_10-06-2015.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (3107, 1, '2015-06-11 10:50:28', '2015-06-11 09:50:28', '', 'distribution engineer_external_10-06-15', '', 'inherit', 'open', 'open', '', 'distribution-engineer_external_10-06-15', '', '', '2015-06-11 10:50:28', '2015-06-11 09:50:28', '', 2153, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/distribution-engineer_external_10-06-15.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (3111, 1, '2015-06-12 12:03:10', '2015-06-12 11:03:10', '', 'AAA CHARGES RELATING TO MAINLAYING From April 2015', '', 'inherit', 'open', 'open', '', 'aaa-charges-relating-to-mainlaying-from-april-2015', '', '', '2015-06-12 12:03:10', '2015-06-12 11:03:10', '', 2161, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/AAA-CHARGES-RELATING-TO-MAINLAYING-From-April-2015.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (3112, 1, '2015-06-12 12:04:18', '2015-06-12 11:04:18', '', 'AAA Advance Payment Form 2015', '', 'inherit', 'open', 'open', '', 'aaa-advance-payment-form-2015', '', '', '2015-06-12 12:04:18', '2015-06-12 11:04:18', '', 2161, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/AAA-Advance-Payment-Form-2015.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (3115, 1, '2015-06-15 11:07:49', '2015-06-15 10:07:49', 'Portsmouth Water has no large raw water storage reservoirs.  It relies almost entirely upon groundwater reserves in the chalk aquifers of the South Downs and abstracts its raw water from wells, boreholes and springs.  It has one river abstraction at Gaters Mill on the River Itchen, a chalk river with a groundwater baseflow.\r\n\r\nThose reserves rise and fall with the seasons and so Portsmouth Water pays particular attention to the local hydrogeological data by monitoring rainfall at its Havant Offices, groundwater levels in the chalk at Idsworth on the Hampshire/Sussex border, as well as the total yield from the natural springs at Havant and Bedhampton.\r\n\r\nThese resources are monitored on a daily basis and reported upon on a monthly basis.  The information here is therefore at times one month behind the most current situation.\r\n\r\nThe information gathered is reproduced here for information purposes; no guarantee is given as to its accuracy.\r\n\r\n<h3>Rainfall at Havant</h3>\r\n\r\nThe Rainfall Records at the Company’s Head Office at Havant date back to 1886.\r\n\r\nThe month of May saw approximately 154% of the average rainfall for the month.  Rain fell on approximately 45% of the days with the maximum daily rainfall on Wednesday 13 May of approximately 16mm.\r\n\r\n<img src="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/06/p1.jpg" alt="p1" width="565" height="303" class="aligncenter size-full wp-image-3116" />\r\n\r\n<strong>Total rainfall for the month was 62mm, approximately 154% of the long term average (last 30 years) of 40mm.</strong>\r\n\r\n<img src="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/06/p2.jpg" alt="p2" width="565" height="323" class="aligncenter size-full wp-image-3117" />\r\n\r\n<h3>Groundwater Levels at Idsworth</h3>\r\n\r\nThe Company has groundwater records from the Idsworth Estate Well, north of Rowlands Castle, which date back to 1931.  Water levels in the Well, which is entirely unaffected by abstraction, give an accurate indication of the groundwater reserves of the South Downs.  In the winter, levels usually rise in response to rainfall, whilst during the summer, levels recede as any summer rainfall either evaporates or is taken up by trees and plants before reaching the aquifer below.  Levels can fluctuate by as much as 20m.\r\n\r\nThe Groundwater level is usually recorded in metres AOD (Above Ordnance Datum), Ordnance Datum principally being equivalent to sea level.\r\n\r\nGroundwater levels begin to recover in the Autumn as rainfall quantities increase.  The significantly low rainfall of September 2014, 13% of the long term average, has been followed by higher than average rainfall in October and November.  This resulted in a later than normal recovery in groundwater levels, with levels at the end of November approximately 2m above the long term average.  Lower than average rainwater in December saw groundwater recovery slow with subsequent January rainfall contributing to the continued recovery with levels approximately 3m above the long term average of 24m AOD.  Since January groundwater levels have continued to fall as is normal for this time of the year and at the end of May levels were approximately 2m below the long term average of 21.7m.\r\n\r\nThe graph below shows the change in groundwater level over the last twelve months compared to the Long Term Average (last 30 years).\r\n\r\n<img src="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/06/p3.jpg" alt="p3" width="565" height="322" class="aligncenter size-full wp-image-3118" />', 'Water Supply News May 2015', '', 'draft', 'open', 'open', '', 'water-supply-news-may-2015', '', '', '2022-11-03 11:25:56', '2022-11-03 11:25:56', '', 0, 'https://www.portsmouthwater.co.uk/?p=3115', 287, 'post', '', 0); 
INSERT INTO `wlcj_posts` VALUES (3116, 1, '2015-06-15 11:06:03', '2015-06-15 10:06:03', '', 'p1', '', 'inherit', 'open', 'open', '', 'p1', '', '', '2015-06-15 11:06:03', '2015-06-15 10:06:03', '', 3115, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2015/06/p1.jpg', 0, 'attachment', 'image/jpeg', 0); 
INSERT INTO `wlcj_posts` VALUES (3117, 1, '2015-06-15 11:06:35', '2015-06-15 10:06:35', '', 'p2', '', 'inherit', 'open', 'open', '', 'p2', '', '', '2015-06-15 11:06:35', '2015-06-15 10:06:35', '', 3115, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2015/06/p2.jpg', 0, 'attachment', 'image/jpeg', 0); 
INSERT INTO `wlcj_posts` VALUES (3118, 1, '2015-06-15 11:07:12', '2015-06-15 10:07:12', '', 'p3', '', 'inherit', 'open', 'open', '', 'p3', '', '', '2015-06-15 11:07:12', '2015-06-15 10:07:12', '', 3115, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2015/06/p3.jpg', 0, 'attachment', 'image/jpeg', 0); 
INSERT INTO `wlcj_posts` VALUES (3119, 1, '2015-06-15 11:07:49', '2015-06-15 10:07:49', 'Portsmouth Water has no large raw water storage reservoirs.  It relies almost entirely upon groundwater reserves in the chalk aquifers of the South Downs and abstracts its raw water from wells, boreholes and springs.  It has one river abstraction at Gaters Mill on the River Itchen, a chalk river with a groundwater baseflow.\r\n\r\nThose reserves rise and fall with the seasons and so Portsmouth Water pays particular attention to the local hydrogeological data by monitoring rainfall at its Havant Offices, groundwater levels in the chalk at Idsworth on the Hampshire/Sussex border, as well as the total yield from the natural springs at Havant and Bedhampton.\r\n\r\nThese resources are monitored on a daily basis and reported upon on a monthly basis.  The information here is therefore at times one month behind the most current situation.\r\n\r\nThe information gathered is reproduced here for information purposes; no guarantee is given as to its accuracy.\r\n\r\n<h3>Rainfall at Havant</h3>\r\n\r\nThe Rainfall Records at the Company’s Head Office at Havant date back to 1886.\r\n\r\nThe month of May saw approximately 154% of the average rainfall for the month.  Rain fell on approximately 45% of the days with the maximum daily rainfall on Wednesday 13 May of approximately 16mm.\r\n\r\n<img src="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/06/p1.jpg" alt="p1" width="565" height="303" class="aligncenter size-full wp-image-3116" />\r\n\r\n<strong>Total rainfall for the month was 62mm, approximately 154% of the long term average (last 30 years) of 40mm.</strong>\r\n\r\n<img src="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/06/p2.jpg" alt="p2" width="565" height="323" class="aligncenter size-full wp-image-3117" />\r\n\r\n<h3>Groundwater Levels at Idsworth</h3>\r\n\r\nThe Company has groundwater records from the Idsworth Estate Well, north of Rowlands Castle, which date back to 1931.  Water levels in the Well, which is entirely unaffected by abstraction, give an accurate indication of the groundwater reserves of the South Downs.  In the winter, levels usually rise in response to rainfall, whilst during the summer, levels recede as any summer rainfall either evaporates or is taken up by trees and plants before reaching the aquifer below.  Levels can fluctuate by as much as 20m.\r\n\r\nThe Groundwater level is usually recorded in metres AOD (Above Ordnance Datum), Ordnance Datum principally being equivalent to sea level.\r\n\r\nGroundwater levels begin to recover in the Autumn as rainfall quantities increase.  The significantly low rainfall of September 2014, 13% of the long term average, has been followed by higher than average rainfall in October and November.  This resulted in a later than normal recovery in groundwater levels, with levels at the end of November approximately 2m above the long term average.  Lower than average rainwater in December saw groundwater recovery slow with subsequent January rainfall contributing to the continued recovery with levels approximately 3m above the long term average of 24m AOD.  Since January groundwater levels have continued to fall as is normal for this time of the year and at the end of May levels were approximately 2m below the long term average of 21.7m.\r\n\r\nThe graph below shows the change in groundwater level over the last twelve months compared to the Long Term Average (last 30 years).\r\n\r\n<img src="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/06/p3.jpg" alt="p3" width="565" height="322" class="aligncenter size-full wp-image-3118" />', 'WATER RESOURCES NEWS', '', 'inherit', 'open', 'open', '', '3115-revision-v1', '', '', '2015-06-15 11:07:49', '2015-06-15 10:07:49', '', 3115, 'https://www.portsmouthwater.co.uk/2015/06/15/3115-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (3122, 1, '2015-06-16 09:31:47', '2015-06-16 08:31:47', 'Portsmouth Water has no large raw water storage reservoirs.  It relies almost entirely upon groundwater reserves in the chalk aquifers of the South Downs and abstracts its raw water from wells, boreholes and springs.  It has one river abstraction at Gaters Mill on the River Itchen, a chalk river with a groundwater baseflow.\n\nThose reserves rise and fall with the seasons and so Portsmouth Water pays particular attention to the local hydrogeological data by monitoring rainfall at its Havant Offices, groundwater levels in the chalk at Idsworth on the Hampshire/Sussex border, as well as the total yield from the natural springs at Havant and Bedhampton.\n\nThese resources are monitored on a daily basis and reported upon on a monthly basis.  The information here is therefore at times one month behind the most current situation.\n\nThe information gathered is reproduced here for information purposes; no guarantee is given as to its accuracy.\n\n<h3>Rainfall at Havant</h3>\n\nThe Rainfall Records at the Company’s Head Office at Havant date back to 1886.\n\nThe month of May saw approximately 154% of the average rainfall for the month.  Rain fell on approximately 45% of the days with the maximum daily rainfall on Wednesday 13 May of approximately 16mm.\n\n<img src="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/06/p1.jpg" alt="p1" width="565" height="303" class="aligncenter size-full wp-image-3116" />\n\n<strong>Total rainfall for the month was 62mm, approximately 154% of the long term average (last 30 years) of 40mm.</strong>\n\n<img src="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/06/p2.jpg" alt="p2" width="565" height="323" class="aligncenter size-full wp-image-3117" />\n\n<h3>Groundwater Levels at Idsworth</h3>\n\nThe Company has groundwater records from the Idsworth Estate Well, north of Rowlands Castle, which date back to 1931.  Water levels in the Well, which is entirely unaffected by abstraction, give an accurate indication of the groundwater reserves of the South Downs.  In the winter, levels usually rise in response to rainfall, whilst during the summer, levels recede as any summer rainfall either evaporates or is taken up by trees and plants before reaching the aquifer below.  Levels can fluctuate by as much as 20m.\n\nThe Groundwater level is usually recorded in metres AOD (Above Ordnance Datum), Ordnance Datum principally being equivalent to sea level.\n\nGroundwater levels begin to recover in the Autumn as rainfall quantities increase.  The significantly low rainfall of September 2014, 13% of the long term average, has been followed by higher than average rainfall in October and November.  This resulted in a later than normal recovery in groundwater levels, with levels at the end of November approximately 2m above the long term average.  Lower than average rainwater in December saw groundwater recovery slow with subsequent January rainfall contributing to the continued recovery with levels approximately 3m above the long term average of 24m AOD.  Since January groundwater levels have continued to fall as is normal for this time of the year and at the end of May levels were approximately 2m below the long term average of 21.7m.\n\nThe graph below shows the change in groundwater level over the last twelve months compared to the Long Term Average (last 30 years).\n\n<img src="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/06/p3.jpg" alt="p3" width="565" height="322" class="aligncenter size-full wp-image-3118" />', 'WATER RESOURCES NEWS', '', 'inherit', 'open', 'open', '', '3115-autosave-v1', '', '', '2015-06-16 09:31:47', '2015-06-16 08:31:47', '', 3115, 'https://www.portsmouthwater.co.uk/2015/06/16/3115-autosave-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (3123, 1, '2015-06-16 09:31:55', '2015-06-16 08:31:55', 'Portsmouth Water has no large raw water storage reservoirs.  It relies almost entirely upon groundwater reserves in the chalk aquifers of the South Downs and abstracts its raw water from wells, boreholes and springs.  It has one river abstraction at Gaters Mill on the River Itchen, a chalk river with a groundwater baseflow.\r\n\r\nThose reserves rise and fall with the seasons and so Portsmouth Water pays particular attention to the local hydrogeological data by monitoring rainfall at its Havant Offices, groundwater levels in the chalk at Idsworth on the Hampshire/Sussex border, as well as the total yield from the natural springs at Havant and Bedhampton.\r\n\r\nThese resources are monitored on a daily basis and reported upon on a monthly basis.  The information here is therefore at times one month behind the most current situation.\r\n\r\nThe information gathered is reproduced here for information purposes; no guarantee is given as to its accuracy.\r\n\r\n<h3>Rainfall at Havant</h3>\r\n\r\nThe Rainfall Records at the Company’s Head Office at Havant date back to 1886.\r\n\r\nThe month of May saw approximately 154% of the average rainfall for the month.  Rain fell on approximately 45% of the days with the maximum daily rainfall on Wednesday 13 May of approximately 16mm.\r\n\r\n<img src="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/06/p1.jpg" alt="p1" width="565" height="303" class="aligncenter size-full wp-image-3116" />\r\n\r\n<strong>Total rainfall for the month was 62mm, approximately 154% of the long term average (last 30 years) of 40mm.</strong>\r\n\r\n<img src="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/06/p2.jpg" alt="p2" width="565" height="323" class="aligncenter size-full wp-image-3117" />\r\n\r\n<h3>Groundwater Levels at Idsworth</h3>\r\n\r\nThe Company has groundwater records from the Idsworth Estate Well, north of Rowlands Castle, which date back to 1931.  Water levels in the Well, which is entirely unaffected by abstraction, give an accurate indication of the groundwater reserves of the South Downs.  In the winter, levels usually rise in response to rainfall, whilst during the summer, levels recede as any summer rainfall either evaporates or is taken up by trees and plants before reaching the aquifer below.  Levels can fluctuate by as much as 20m.\r\n\r\nThe Groundwater level is usually recorded in metres AOD (Above Ordnance Datum), Ordnance Datum principally being equivalent to sea level.\r\n\r\nGroundwater levels begin to recover in the Autumn as rainfall quantities increase.  The significantly low rainfall of September 2014, 13% of the long term average, has been followed by higher than average rainfall in October and November.  This resulted in a later than normal recovery in groundwater levels, with levels at the end of November approximately 2m above the long term average.  Lower than average rainwater in December saw groundwater recovery slow with subsequent January rainfall contributing to the continued recovery with levels approximately 3m above the long term average of 24m AOD.  Since January groundwater levels have continued to fall as is normal for this time of the year and at the end of May levels were approximately 2m below the long term average of 21.7m.\r\n\r\nThe graph below shows the change in groundwater level over the last twelve months compared to the Long Term Average (last 30 years).\r\n\r\n<img src="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/06/p3.jpg" alt="p3" width="565" height="322" class="aligncenter size-full wp-image-3118" />', 'Water Supply News June 2015', '', 'inherit', 'open', 'open', '', '3115-revision-v1', '', '', '2015-06-16 09:31:55', '2015-06-16 08:31:55', '', 3115, 'https://www.portsmouthwater.co.uk/2015/06/16/3115-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (3124, 1, '2015-06-16 09:32:20', '2015-06-16 08:32:20', 'Portsmouth Water has no large raw water storage reservoirs.  It relies almost entirely upon groundwater reserves in the chalk aquifers of the South Downs and abstracts its raw water from wells, boreholes and springs.  It has one river abstraction at Gaters Mill on the River Itchen, a chalk river with a groundwater baseflow.\r\n\r\nThose reserves rise and fall with the seasons and so Portsmouth Water pays particular attention to the local hydrogeological data by monitoring rainfall at its Havant Offices, groundwater levels in the chalk at Idsworth on the Hampshire/Sussex border, as well as the total yield from the natural springs at Havant and Bedhampton.\r\n\r\nThese resources are monitored on a daily basis and reported upon on a monthly basis.  The information here is therefore at times one month behind the most current situation.\r\n\r\nThe information gathered is reproduced here for information purposes; no guarantee is given as to its accuracy.\r\n\r\n<h3>Rainfall at Havant</h3>\r\n\r\nThe Rainfall Records at the Company’s Head Office at Havant date back to 1886.\r\n\r\nThe month of May saw approximately 154% of the average rainfall for the month.  Rain fell on approximately 45% of the days with the maximum daily rainfall on Wednesday 13 May of approximately 16mm.\r\n\r\n<img src="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/06/p1.jpg" alt="p1" width="565" height="303" class="aligncenter size-full wp-image-3116" />\r\n\r\n<strong>Total rainfall for the month was 62mm, approximately 154% of the long term average (last 30 years) of 40mm.</strong>\r\n\r\n<img src="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/06/p2.jpg" alt="p2" width="565" height="323" class="aligncenter size-full wp-image-3117" />\r\n\r\n<h3>Groundwater Levels at Idsworth</h3>\r\n\r\nThe Company has groundwater records from the Idsworth Estate Well, north of Rowlands Castle, which date back to 1931.  Water levels in the Well, which is entirely unaffected by abstraction, give an accurate indication of the groundwater reserves of the South Downs.  In the winter, levels usually rise in response to rainfall, whilst during the summer, levels recede as any summer rainfall either evaporates or is taken up by trees and plants before reaching the aquifer below.  Levels can fluctuate by as much as 20m.\r\n\r\nThe Groundwater level is usually recorded in metres AOD (Above Ordnance Datum), Ordnance Datum principally being equivalent to sea level.\r\n\r\nGroundwater levels begin to recover in the Autumn as rainfall quantities increase.  The significantly low rainfall of September 2014, 13% of the long term average, has been followed by higher than average rainfall in October and November.  This resulted in a later than normal recovery in groundwater levels, with levels at the end of November approximately 2m above the long term average.  Lower than average rainwater in December saw groundwater recovery slow with subsequent January rainfall contributing to the continued recovery with levels approximately 3m above the long term average of 24m AOD.  Since January groundwater levels have continued to fall as is normal for this time of the year and at the end of May levels were approximately 2m below the long term average of 21.7m.\r\n\r\nThe graph below shows the change in groundwater level over the last twelve months compared to the Long Term Average (last 30 years).\r\n\r\n<img src="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/06/p3.jpg" alt="p3" width="565" height="322" class="aligncenter size-full wp-image-3118" />', 'Water Supply News May 2015', '', 'inherit', 'open', 'open', '', '3115-revision-v1', '', '', '2015-06-16 09:32:20', '2015-06-16 08:32:20', '', 3115, 'https://www.portsmouthwater.co.uk/2015/06/16/3115-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (3170, 1, '2015-07-01 10:26:29', '2015-07-01 09:26:29', '', 'team leader D&A_external_30-06-15', '', 'inherit', 'open', 'open', '', 'team-leader-da_external_30-06-15', '', '', '2015-07-01 10:26:29', '2015-07-01 09:26:29', '', 2153, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/team-leader-DA_external_30-06-15.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (3175, 1, '2015-07-01 13:27:34', '2015-07-01 12:27:34', '<h2>TEAM LEADER\r\n(DEBT AND AFFORDABILITY)</h2>\r\nSalary 22,554 to £25,212\r\n<em>Based in Havant</em>\r\n\r\nWe are looking to appoint a Team Leader who will oversee the Debt and Affordability section within Customer Services. The role will require the Team Leader to be able motivate, develop and manage their team in order to deliver a professional first class service. Other areas expected within the role include a positive  approach to H&amp;S and when required deputise for the Senior Supervisor.\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/team-leader-DA_external_30-06-15.pdf" target="_blank">Download the full job advert</a>\r\n\r\n[divider height="30" style="default" line="default" themecolor="1"]\r\n\r\n<h2>DISTRIBUTION ENGINEER</h2>\r\n<em>Based in Havant</em>\r\n\r\nWe are looking to appoint an experienced Chartered Water Engineer to help us deliver further improvements in our performance to customers in the areas of network operations and maintenance including both leakage and water regulations. The role, reporting to the Engineering Director, involves the control and management of an annual £5.4m operational budget with a team of around 80 people.\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/distribution-engineer_external_10-06-15.pdf" target="_blank">Download the full job advert</a>\r\n\r\n[divider height="30" style="default" line="default" themecolor="1"]\r\n<h2>SECRETARY</h2>\r\n<em>Based in Havant</em>\r\n\r\nWe are looking to recruit a Secretary to provide secretarial services and administrative support to the Company’s Senior Management and Directors. Part of a small, friendly and busy office the successful applicant will require excellent communication and organisational skills along with a positive attitude and the ability to carry out their duties at all times in line with our values of Excellence, Integrity and Respect.\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/secretary_external_10-06-2015.pdf" target="_blank">Download the full job advert</a>\r\n\r\n[divider height="30" style="default" line="default" themecolor="1"]', 'Careers', '', 'inherit', 'open', 'open', '', '2153-revision-v1', '', '', '2015-07-01 13:27:34', '2015-07-01 12:27:34', '', 2153, 'https://www.portsmouthwater.co.uk/2015/07/01/2153-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (3181, 1, '2015-07-02 17:22:46', '2015-07-02 16:22:46', '', 'Water In The Home 2015', '', 'inherit', 'open', 'open', '', 'water-in-the-home-2015', '', '', '2015-07-02 17:22:46', '2015-07-02 16:22:46', '', 2193, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/Water-In-The-Home-2015.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (3183, 1, '2015-07-02 17:29:43', '2015-07-02 16:29:43', '', 'catchment management manager_external_01-07-15', '', 'inherit', 'open', 'open', '', 'catchment-management-manager_external_01-07-15', '', '', '2015-07-02 17:29:43', '2015-07-02 16:29:43', '', 2153, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/catchment-management-manager_external_01-07-15.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (3184, 1, '2015-07-02 17:30:06', '2015-07-02 16:30:06', '<h2>CATCHMENT MANAGEMENT MANAGER</h2>\r\nSalary £30,906 to £34,557\r\n<em>Based in Havant</em>\r\n\r\nWe have a long record of providing safe drinking water to the population of Portsmouth and the surrounding areas. Through our catchment management strategy we protect and maintain the water quality working in partnership with organisations, including Natural England and the Environment Agency. To develop our strategy\r\nfurther an opportunity has arisen for a Catchment Management Manager.\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/catchment-management-manager_external_01-07-15.pdf" target="_blank">Download the full job advert</a>\r\n\r\n[divider height="30" style="default" line="default" themecolor="1"]\r\n<h2>TEAM LEADER\r\n(DEBT AND AFFORDABILITY)</h2>\r\nSalary 22,554 to £25,212\r\n<em>Based in Havant</em>\r\n\r\nWe are looking to appoint a Team Leader who will oversee the Debt and Affordability section within Customer Services. The role will require the Team Leader to be able motivate, develop and manage their team in order to deliver a professional first class service. Other areas expected within the role include a positive  approach to H&amp;S and when required deputise for the Senior Supervisor.\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/team-leader-DA_external_30-06-15.pdf" target="_blank">Download the full job advert</a>\r\n\r\n[divider height="30" style="default" line="default" themecolor="1"]\r\n<h2>DISTRIBUTION ENGINEER</h2>\r\n<em>Based in Havant</em>\r\n\r\nWe are looking to appoint an experienced Chartered Water Engineer to help us deliver further improvements in our performance to customers in the areas of network operations and maintenance including both leakage and water regulations. The role, reporting to the Engineering Director, involves the control and management of an annual £5.4m operational budget with a team of around 80 people.\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/distribution-engineer_external_10-06-15.pdf" target="_blank">Download the full job advert</a>\r\n\r\n[divider height="30" style="default" line="default" themecolor="1"]\r\n<h2>SECRETARY</h2>\r\n<em>Based in Havant</em>\r\n\r\nWe are looking to recruit a Secretary to provide secretarial services and administrative support to the Company’s Senior Management and Directors. Part of a small, friendly and busy office the successful applicant will require excellent communication and organisational skills along with a positive attitude and the ability to carry out their duties at all times in line with our values of Excellence, Integrity and Respect.\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/secretary_external_10-06-2015.pdf" target="_blank">Download the full job advert</a>\r\n\r\n[divider height="30" style="default" line="default" themecolor="1"]', 'Careers', '', 'inherit', 'open', 'open', '', '2153-revision-v1', '', '', '2015-07-02 17:30:06', '2015-07-02 16:30:06', '', 2153, 'https://www.portsmouthwater.co.uk/2015/07/02/2153-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (3194, 1, '2015-07-07 16:30:24', '2015-07-07 15:30:24', '', 'Regulatory Accounts 2015', '', 'inherit', 'open', 'open', '', 'regulatory-accounts-2015', '', '', '2015-07-07 16:30:24', '2015-07-07 15:30:24', '', 13489, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2015/05/Regulatory-Accounts-2015.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (3195, 1, '2015-07-07 16:33:59', '2015-07-07 15:33:59', '', 'Methodology Statement Accounting Separation Tables 2015', '', 'inherit', 'open', 'open', '', 'methodology-statement-accounting-separation-tables-2015', '', '', '2015-07-07 16:33:59', '2015-07-07 15:33:59', '', 13489, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2015/05/Methodology-Statement-Accounting-Separation-Tables-2015.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (3196, 1, '2015-07-07 16:34:21', '2015-07-07 15:34:21', '', 'Methodology Statement Accounting Separation Upstream Services 2015', '', 'inherit', 'open', 'open', '', 'methodology-statement-accounting-separation-upstream-services-2015', '', '', '2015-07-07 16:34:21', '2015-07-07 15:34:21', '', 13489, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2015/05/Methodology-Statement-Accounting-Separation-Upstream-Services-2015.pdf', 0, 'attachment', 'application/pdf', 0); 
