<h1>Our Promise to You</h1>
Our Building Developer promise sets out the levels of service developers can expect from Portsmouth Water.

We understand that our performance in dealing with your enquiry will help you meet deadlines and shape your decision to use Portsmouth Water as your preferred supplier.

Our promise ensures that by working in partnership with you we can deliver water to your development in a timely and efficient way. <a title="building developer promise booklet2014" href="/wp-content/uploads/2015/02/DC95A58D-15C7-408F-9601-275916DC8E27.pdf" target="_blank" rel="noopener noreferrer">Please click here to read more about our Building Developer Promise</a>. To view a copy of our scheme of charges for mains extensions on new developments please <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/AAA-CHARGES-RELATING-TO-MAINLAYING-From-April-2015.pdf" target="_blank" rel="noopener noreferrer">click here</a>.

Contact us

<strong>PO BOX 8</strong>,
West Street,
Havant,
Hampshire,
PO9 1LG

023 9224 9327

head.office@portsmouthwater.co.uk

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<h2>Developer Service Standards</h2>
Following an initiative from the government, the water industry has established a scheme to compare companies performance relating to the delivery of developer services.

Portsmouth Water is delighted to be in the upper quartile of performance and we are working hard to continue to deliver a first class service.

<img class="aligncenter size-full wp-image-4048" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/developer.jpg" alt="developer" width="867" height="223" />
<h2>Developer Scheme of Charges</h2>
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To view our 2019-20 Developer Services Charging Arrangements (valid to 31 March 2020) please <a href="https://www.portsmouthwater.co.uk/developers/developer-services-charging-arrangements-2019-20-document/" rel="attachment wp-att-7924">click here</a>

To view our 2019-20 Developer Services Charging Arrangements Board Assurance Statement please <a href="https://www.portsmouthwater.co.uk/developers/assurance-statement-wholesale-9-january-2019-2/" rel="attachment wp-att-7925">click here</a>

To view our 2018-19 Scheme of Charges (valid to 31 March 2019) for Developers please <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2018/06/Developer-Services-Charging-Arrangements-2018-19-V1.1.pdf">click here</a>

To view our 2017-18 Scheme of Charges (valid to 31 March 2018) for Developers please <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/SOC_DEVELOPERS_2017-18.pdf">click here</a>
To view our 2016-17 Scheme of Charges (valid to 31 March 2017) for Developers please <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/SOC_DEVELOPERS_2016-17.pdf" target="_blank" rel="noopener noreferrer">click here</a>

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