The 'No' Answers above are because (Q.8) I agree with fixing leaks - but I think your target is too small. Southern Water achieve 84ML/day on 13,400km of pipes - thats 6131l/km. You are aiming for 35ML in 2020, with only 3300km of pipes - thats 10,606l/km. Why are not all companies operating in the same geographic area targetted with the same? You, Southern and South East should all be sharing resources, techniques, best practice and able to reach the same level of leakage. (Q.2) - I agree with most of your plan, but not all, as explaned above, I think your leakage target is woefully short and should be larger. I also think you should meter everyone. Southern Water have metered 90+% of their customers 2015-2020, you only aim to go from 33% to 66% of them metered by 2020 - again woefully short, when you consider the small amount of customers that equates to, versus how many Southern Water supply. I undersand you say this is medium scarcity, not high scarcity water zone - but surely you can propose the idea again and see if you get backing. You are, after all proposing a reservoir to provide additional water so you are able to provide water to Southern Water to supply their metered customers. Surely OFWAT, the EA etc cannot allow you to spend money on that, and impact the environment at Havant for human benefit, before you meter your own customers and reduce their consumption as much as possible first?