The completion date for the sale of the Evelegh Road house is 11th January 2016 and Mr and Mrs Stokes will be moving in on that date.
We actually moved to our new East Marden address on 30th December 2015 but the completion date for the purchase of the East Marden house was on 28th October 2015 and we informed you then that we were moving there. Our account with you at the new house is in my wife's name, Claire Flatman.
If you need to contact me, the best way is by email as I work abroad.  You can always contact Claire on the 01243-535091 number if you wish.
We made our final payment for the year to you for the Evelegh Road house on 8th January, so I assume that there will be a refund from 11th January to the end of the payment year.  Will you be sending out a final statement for the Evelegh Road house and can you pay any money owing to the same bank account that you have been using for taking the payments?
I look forward to hearing from you.