I received your bill for this year together with your leaflet "boasting" this year's increase of £1 per month over last year. When I saw my bill showing an increase from £144.28 to £208.83 (an increase in excess of 44%- £64.55) I was shocked. This address is an average 3 Bed semi-detached house and I live here alone.  I cannot easily afford this excessive increase and must ask for the bill to be reconsidered bearing in mind my relatively small usage. This increase can only be regarded as excessive particularly in view of the statement given in your leaflet.