<h3>How can we help?</h3><h5>Complete the relevant form to submit your request</h5>

<p>You can also make changes in your online account, from updating your personal details, making a one-off payment, updating your Priority Services, or changing your communication preferences.</p>

Go to My Account
<a href="https://myaccount.portsmouthwater.co.uk">https://myaccount.portsmouthwater.co.uk</a>
center
left
#2991d6
#ffffff
2

<img src="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/05/Tell-us-your-moving-home.png" alt="Tell us your moving home"/>
Let us know if you're a new customer or moving within the Portsmouth Water area
Moving home
https://www.portsmouthwater.co.uk/customer-services/change-of-address-new-customer/
left
op-contact-us-box

<img src="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/05/Report-a-leak.png" alt="Report a leak"/>
View and report issues or leaks in the water supply online or call our dedicated Leak Line on 0800 434 6104
Report an issue
https://experience.arcgis.com/experience/fe6faef13e8d4fe58b490c5521d4ffe4/page/In-My-Area/?data_id=dataSource_add_from_url_entry-188d83bccc2-layer-15%3A80&dlg=Report-An-Issue
left
op-contact-us-box

<img src="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/05/Make-a-payment.png" alt="Make a payment"/>
Log in to your online account to make a payment
Make a payment
https://myaccount.portsmouthwater.co.uk/
left
op-contact-us-box

<img src="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/05/Submit-a-meter-reading.png" alt="Submit a meter reading"/>
Tell us the latest reading from your water meter
Submit a meter reading
https://www.portsmouthwater.co.uk/customer-services/domestic-water-meters/submit-meter-reading/
left
op-contact-us-box

<img src="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/05/Direct-Debit-Setup.png" alt="Direct Debit Setup"/>
Request to set up a direct debit mandate for easy payments
Direct debit setup
https://www.portsmouthwater.co.uk/customer-services/charges-and-payments/
left
op-contact-us-box

<img src="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/05/Register-for-Priority-Services.png" alt="Register for Priority Services"/>
Register for Portsmouth Water priority services
Register for Priority Services
https://www.portsmouthwater.co.uk/customer-services/priority-services/
left
op-contact-us-box

<img src="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/05/Apply-for-payment-holiday.png" alt="Apply for payment holiday"/>
Apply for a payment holiday of up to 6 months
Apply for a payment holiday
https://www.portsmouthwater.co.uk/customer-services/priority-services/
left
op-contact-us-box

<img src="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/05/Change-of-name.png" alt="Change of name"/>
Update the name registered on the account or add a new name
Change of name
https://www.portsmouthwater.co.uk/customer-services/change-name/
left
op-contact-us-box

<img src="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/11/bereavement.png" alt="bereavement"/>
We partner with Settld to provide a free online form to notify us of a death.
Bereavement notification
https://www.settld.care/what-to-do-when-an-account-holder-dies/water/portsmouth-water/?utm_source=portsmouthcontact&utm_medium=link
left
op-contact-us-box

