INSERT INTO `wlcj_postmeta` VALUES (106557, 14060, 'ycd_interruption_location_map', '50.835346082672,-0.63809388221285,17'); 
INSERT INTO `wlcj_postmeta` VALUES (106558, 14060, 'ycd_interruption_datetime_off', '25-08-2023 20:45'); 
INSERT INTO `wlcj_postmeta` VALUES (106559, 14060, 'ycd_interruption_datetime_off_utime', '1692996300'); 
INSERT INTO `wlcj_postmeta` VALUES (106560, 14060, 'ycd_interruption_interruption_type', 'general'); 
INSERT INTO `wlcj_postmeta` VALUES (106561, 14060, 'ycd_interruption_emergency_work', '1'); 
INSERT INTO `wlcj_postmeta` VALUES (106562, 14060, 'ycd_interruption_major_incident', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106563, 14060, 'ycd_interruption_more_info', 'Orchard Way / Stempswood Way Barnham\r\nWe are aware that some of our customers in the  postcode area above may be experiencing a loss of supply or low water pressure. This is due to a burst water main in Orchard Way affecting the water pressures in the area. We have a team on route to undertake emergency repairs and are working hard to restore supplies as soon as possible.\r\nThis post will be updated as more information becomes available. \r\nWe are sorry for any disruption or inconvenience this matter is causing and thank you for your patience.\r\n'); 
INSERT INTO `wlcj_postmeta` VALUES (106564, 14060, 'ycd_interruption_update1_enable', '1'); 
INSERT INTO `wlcj_postmeta` VALUES (106565, 14060, 'ycd_interruption_update2_enable', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106566, 14060, 'ycd_interruption_update3_enable', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106567, 14060, 'ycd_interruption_archive_enable', '1'); 
INSERT INTO `wlcj_postmeta` VALUES (106568, 14061, '_edit_lock', '1693052684:4'); 
INSERT INTO `wlcj_postmeta` VALUES (106569, 14061, '_edit_last', '4'); 
INSERT INTO `wlcj_postmeta` VALUES (106570, 14061, 'ycd_interruption_location_address', 'Limberline Spur, Hilsea, Portsmouth, UK'); 
INSERT INTO `wlcj_postmeta` VALUES (106571, 14061, 'ycd_interruption_location_map', '50.8321532,-1.0617543,15'); 
INSERT INTO `wlcj_postmeta` VALUES (106572, 14061, 'ycd_interruption_datetime_off', '25-08-2023 21:40'); 
INSERT INTO `wlcj_postmeta` VALUES (106573, 14061, 'ycd_interruption_datetime_off_utime', '1692999600'); 
INSERT INTO `wlcj_postmeta` VALUES (106574, 14061, 'ycd_interruption_interruption_type', 'general'); 
INSERT INTO `wlcj_postmeta` VALUES (106575, 14061, 'ycd_interruption_emergency_work', '1'); 
INSERT INTO `wlcj_postmeta` VALUES (106576, 14061, 'ycd_interruption_major_incident', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106577, 14061, 'ycd_interruption_more_info', 'Limberline Spur, Hilsea\r\nWe are aware that some of our customers in the location  above may be experiencing a loss of supply or low water pressure. This is due to a burst water main in Limberline Spur, affecting the water pressures in the area. We have a team on site undertaking emergency repairs and are working hard to restore supplies as soon as possible.\r\nThis post will be updated as more information becomes available. \r\nWe are sorry for any disruption or inconvenience this matter is causing and thank you for your patience.\r\n'); 
INSERT INTO `wlcj_postmeta` VALUES (106578, 14061, 'ycd_interruption_update1_enable', '1'); 
INSERT INTO `wlcj_postmeta` VALUES (106579, 14061, 'ycd_interruption_update2_enable', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106580, 14061, 'ycd_interruption_update3_enable', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106581, 14061, 'ycd_interruption_archive_enable', '1'); 
INSERT INTO `wlcj_postmeta` VALUES (106582, 14061, 'ycd_interruption_update1_datetime', '26-08-2023 02:35'); 
INSERT INTO `wlcj_postmeta` VALUES (106583, 14061, 'ycd_interruption_update1_information', 'Update - We are pleased to confirm that repairs are now complete and supplies are now restored. As a result of the work today you may notice cloudy water or a slight discolouration of the water supply. This is normal following such events and poses no health risk to the water supply system. If you do experience any discolouration to your water supply, we would recommend you run your cold kitchen tap for 10 minutes or until clear. For further guidance about this, please refer to our water quality information page at https://www.portsmouthwater.co.uk/about-us/water-quality/\r\nWe are sorry for any disruption or inconvenience this matter has caused and thank you for your patience.\r\n'); 
INSERT INTO `wlcj_postmeta` VALUES (106584, 14061, 'ycd_interruption_datetime_on', '26-08-2023 02:35'); 
INSERT INTO `wlcj_postmeta` VALUES (106585, 14060, 'ycd_interruption_update1_datetime', '26-08-2023 04:30'); 
INSERT INTO `wlcj_postmeta` VALUES (106586, 14060, 'ycd_interruption_update1_information', 'Update - We are pleased to confirm that repairs are now complete and supplies are now restored. As a result of the work today you may notice cloudy water or a slight discolouration of the water supply. This is normal following such events and poses no health risk to the water supply system. If you do experience any discolouration to your water supply, we would recommend you run your cold kitchen tap for 10 minutes or until clear. For further guidance about this, please refer to our water quality information page at https://www.portsmouthwater.co.uk/about-us/water-quality/\r\nWe are sorry for any disruption or inconvenience this matter has caused and thank you for your patience.\r\n'); 
INSERT INTO `wlcj_postmeta` VALUES (106587, 14060, 'ycd_interruption_datetime_on', '26-08-2023 04:30'); 
INSERT INTO `wlcj_postmeta` VALUES (106589, 14063, '_edit_lock', '1693296390:4'); 
INSERT INTO `wlcj_postmeta` VALUES (106590, 14063, '_edit_last', '4'); 
INSERT INTO `wlcj_postmeta` VALUES (106591, 14063, 'ycd_interruption_location_address', 'St Richard\'s Way, Bognor Regis, UK'); 
INSERT INTO `wlcj_postmeta` VALUES (106592, 14063, 'ycd_interruption_location_map', '50.7852507,-0.7107557,18'); 
INSERT INTO `wlcj_postmeta` VALUES (106593, 14063, 'ycd_interruption_datetime_off', '26-08-2023 16:40'); 
INSERT INTO `wlcj_postmeta` VALUES (106594, 14063, 'ycd_interruption_datetime_off_utime', '1693068000'); 
INSERT INTO `wlcj_postmeta` VALUES (106595, 14063, 'ycd_interruption_interruption_type', 'general'); 
INSERT INTO `wlcj_postmeta` VALUES (106596, 14063, 'ycd_interruption_emergency_work', '1'); 
INSERT INTO `wlcj_postmeta` VALUES (106597, 14063, 'ycd_interruption_major_incident', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106598, 14063, 'ycd_interruption_more_info', 'St Richard\'s Way,  St Richards Drive Bognor Regis, PO21 UK\r\nWe are aware that some of our customers in the location  above may be experiencing a loss of supply or low water pressure. This is due to a burst water main in St Richards Way affecting the water pressures in the area. We have a team on route to undertake emergency repairs and are working hard to restore supplies as soon as possible.\r\nThis post will be updated as more information becomes available. \r\nWe are sorry for any disruption or inconvenience this matter is causing and thank you for your patience.\r\n'); 
INSERT INTO `wlcj_postmeta` VALUES (106599, 14063, 'ycd_interruption_update1_enable', '1'); 
INSERT INTO `wlcj_postmeta` VALUES (106600, 14063, 'ycd_interruption_update2_enable', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106601, 14063, 'ycd_interruption_update3_enable', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106602, 14063, 'ycd_interruption_archive_enable', '1'); 
INSERT INTO `wlcj_postmeta` VALUES (106603, 14063, 'ycd_interruption_update1_datetime', '26-08-2023 19:25'); 
INSERT INTO `wlcj_postmeta` VALUES (106604, 14063, 'ycd_interruption_update1_information', 'Update - We are pleased to confirm that repairs are now complete and supplies are now restored. As a result of the work today you may notice cloudy water or a slight discolouration of the water supply. This is normal following such events and poses no health risk to the water supply system. If you do experience any discolouration to your water supply, we would recommend you run your cold kitchen tap for 10 minutes or until clear. For further guidance about this, please refer to our water quality information page at https://www.portsmouthwater.co.uk/about-us/water-quality/\r\nWe are sorry for any disruption or inconvenience this matter has caused and thank you for your patience.\r\n'); 
INSERT INTO `wlcj_postmeta` VALUES (106605, 14063, 'ycd_interruption_datetime_on', '26-08-2023 19:25'); 
INSERT INTO `wlcj_postmeta` VALUES (106606, 14064, '_edit_lock', '1693376541:4'); 
INSERT INTO `wlcj_postmeta` VALUES (106607, 14064, '_edit_last', '4'); 
INSERT INTO `wlcj_postmeta` VALUES (106608, 14064, 'ycd_interruption_location_address', 'East Close, Bognor Regis, UK'); 
INSERT INTO `wlcj_postmeta` VALUES (106609, 14064, 'ycd_interruption_location_map', '50.79194,-0.6245667,15'); 
INSERT INTO `wlcj_postmeta` VALUES (106610, 14064, 'ycd_interruption_datetime_off', '29-08-2023 09:00'); 
INSERT INTO `wlcj_postmeta` VALUES (106611, 14064, 'ycd_interruption_datetime_off_utime', '1693299600'); 
INSERT INTO `wlcj_postmeta` VALUES (106612, 14064, 'ycd_interruption_interruption_type', 'planned'); 
INSERT INTO `wlcj_postmeta` VALUES (106613, 14064, 'ycd_interruption_emergency_work', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106614, 14064, 'ycd_interruption_major_incident', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106615, 14064, 'ycd_interruption_update1_enable', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106616, 14064, 'ycd_interruption_update2_enable', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106617, 14064, 'ycd_interruption_update3_enable', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106618, 14064, 'ycd_interruption_datetime_on', '29-08-2023 16:00'); 
INSERT INTO `wlcj_postmeta` VALUES (106619, 14064, 'ycd_interruption_archive_enable', '1'); 
INSERT INTO `wlcj_postmeta` VALUES (106620, 14065, '_edit_lock', '1693376523:4'); 
INSERT INTO `wlcj_postmeta` VALUES (106621, 14065, '_edit_last', '4'); 
INSERT INTO `wlcj_postmeta` VALUES (106622, 14065, 'ycd_interruption_location_address', 'a259, Chichester, UK'); 
INSERT INTO `wlcj_postmeta` VALUES (106623, 14065, 'ycd_interruption_location_map', '50.831057856505,-0.75321892194267,17'); 
INSERT INTO `wlcj_postmeta` VALUES (106624, 14065, 'ycd_interruption_datetime_off', '29-08-2023 08:00'); 
INSERT INTO `wlcj_postmeta` VALUES (106625, 14065, 'ycd_interruption_datetime_off_utime', '1693296000'); 
INSERT INTO `wlcj_postmeta` VALUES (106626, 14065, 'ycd_interruption_interruption_type', 'planned'); 
INSERT INTO `wlcj_postmeta` VALUES (106627, 14065, 'ycd_interruption_emergency_work', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106628, 14065, 'ycd_interruption_major_incident', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106629, 14065, 'ycd_interruption_more_info', 'Opposite Cathedral Business Park'); 
INSERT INTO `wlcj_postmeta` VALUES (106630, 14065, 'ycd_interruption_update1_enable', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106631, 14065, 'ycd_interruption_update2_enable', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106632, 14065, 'ycd_interruption_update3_enable', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106633, 14065, 'ycd_interruption_datetime_on', '29-08-2023 17:00'); 
INSERT INTO `wlcj_postmeta` VALUES (106634, 14065, 'ycd_interruption_archive_enable', '1'); 
INSERT INTO `wlcj_postmeta` VALUES (106635, 14066, '_edit_lock', '1693484151:4'); 
INSERT INTO `wlcj_postmeta` VALUES (106636, 14066, '_edit_last', '4'); 
INSERT INTO `wlcj_postmeta` VALUES (106637, 14066, 'ycd_interruption_location_address', 'Fareham, Hampshire'); 
INSERT INTO `wlcj_postmeta` VALUES (106638, 14066, 'ycd_interruption_location_map', '50.8646148,-1.1911023,15'); 
INSERT INTO `wlcj_postmeta` VALUES (106639, 14066, 'ycd_interruption_datetime_off', '30-08-2023 06:00'); 
INSERT INTO `wlcj_postmeta` VALUES (106640, 14066, 'ycd_interruption_datetime_off_utime', '1693375200'); 
INSERT INTO `wlcj_postmeta` VALUES (106641, 14066, 'ycd_interruption_interruption_type', 'general'); 
INSERT INTO `wlcj_postmeta` VALUES (106642, 14066, 'ycd_interruption_emergency_work', '1'); 
INSERT INTO `wlcj_postmeta` VALUES (106643, 14066, 'ycd_interruption_major_incident', '1'); 
INSERT INTO `wlcj_postmeta` VALUES (106644, 14066, 'ycd_interruption_more_info', ' North Fareham area including Catisfield / Heathfield / Hill Park / Funtley / Kiln Road \r\nWe are aware that some of our customers in the location above may be experiencing a loss of supply or low water pressure. This is due to a known issue within the area which will be addressed within the next 6 hours . \r\nThis post will be updated as more information becomes available. \r\nWe are very sorry for any disruption or inconvenience this matter is causing and thank you for your patience.\r\n'); 
INSERT INTO `wlcj_postmeta` VALUES (106645, 14066, 'ycd_interruption_update1_enable', '1'); 
INSERT INTO `wlcj_postmeta` VALUES (106646, 14066, 'ycd_interruption_update2_enable', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106647, 14066, 'ycd_interruption_update3_enable', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106648, 14066, 'ycd_interruption_archive_enable', '1'); 
INSERT INTO `wlcj_postmeta` VALUES (106649, 14067, '_edit_lock', '1693376508:4'); 
INSERT INTO `wlcj_postmeta` VALUES (106650, 14067, '_edit_last', '4'); 
INSERT INTO `wlcj_postmeta` VALUES (106651, 14067, 'ycd_interruption_location_address', 'Woodpecker Close, Havant, UK'); 
INSERT INTO `wlcj_postmeta` VALUES (106652, 14067, 'ycd_interruption_location_map', '50.8513022,-0.966849,15'); 
INSERT INTO `wlcj_postmeta` VALUES (106653, 14067, 'ycd_interruption_datetime_off', '29-08-2023 13:20'); 
INSERT INTO `wlcj_postmeta` VALUES (106654, 14067, 'ycd_interruption_datetime_off_utime', '1693315200'); 
INSERT INTO `wlcj_postmeta` VALUES (106655, 14067, 'ycd_interruption_interruption_type', 'general'); 
INSERT INTO `wlcj_postmeta` VALUES (106656, 14067, 'ycd_interruption_emergency_work', '1'); 
INSERT INTO `wlcj_postmeta` VALUES (106657, 14067, 'ycd_interruption_major_incident', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106658, 14067, 'ycd_interruption_more_info', 'We are aware that some of our customers in Woodpecker Close, Ryecroft and Southleigh Road may be experiencing a loss of supply or low water pressure due to a strike on our main by a third party. We have a technician on route to undertake an investigation and aim to restore normal service as soon as possible.\r\nThis post will be updated as more information becomes available.\r\nWe are sorry for any disruption or inconvenience this matter is causing and thank you for your patience.\r\n'); 
INSERT INTO `wlcj_postmeta` VALUES (106659, 14067, 'ycd_interruption_update1_enable', '1'); 
INSERT INTO `wlcj_postmeta` VALUES (106660, 14067, 'ycd_interruption_update2_enable', '1'); 
INSERT INTO `wlcj_postmeta` VALUES (106661, 14067, 'ycd_interruption_update3_enable', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106662, 14067, 'ycd_interruption_archive_enable', '1'); 
INSERT INTO `wlcj_postmeta` VALUES (106663, 14067, 'ycd_interruption_update1_datetime', '29-08-2023 15:30'); 
INSERT INTO `wlcj_postmeta` VALUES (106664, 14067, 'ycd_interruption_update1_information', 'Woodpecker Close, Ryecroft and Southleigh Road\r\nWe are aware of the ongoing water supply interruption at the above location and would like to take this opportunity to thank you for your patience whilst our team on site continue working hard to repair the burst water main and restore supplies as quickly as possible. Once again, we are very sorry for the inconvenience caused and thank you for your ongoing patience.'); 
INSERT INTO `wlcj_postmeta` VALUES (106665, 14067, 'ycd_interruption_update2_datetime', '29-08-2023 18:15'); 
INSERT INTO `wlcj_postmeta` VALUES (106666, 14067, 'ycd_interruption_update2_information', 'Update - We are pleased to confirm that repairs are now complete and supplies are now restored. As a result of the work today you may notice cloudy water or a slight discolouration of the water supply. This is normal following such events and poses no health risk to the water supply system. If you do experience any discolouration to your water supply, we would recommend you run your cold kitchen tap for 10 minutes or until clear. For further guidance about this, please refer to our water quality information page at https://www.portsmouthwater.co.uk/about-us/water-quality/\r\nWe are sorry for any disruption or inconvenience this matter has caused and thank you for your patience.\r\n'); 
INSERT INTO `wlcj_postmeta` VALUES (106667, 14067, 'ycd_interruption_datetime_on', '29-08-2023 18:15'); 
INSERT INTO `wlcj_postmeta` VALUES (106668, 14068, '_edit_lock', '1693464155:4'); 
INSERT INTO `wlcj_postmeta` VALUES (106669, 14068, '_edit_last', '4'); 
INSERT INTO `wlcj_postmeta` VALUES (106670, 14068, 'ycd_interruption_location_address', 'Belmont Street, Southsea, Portsmouth, Southsea, UK'); 
INSERT INTO `wlcj_postmeta` VALUES (106671, 14068, 'ycd_interruption_location_map', '50.7910746,-1.0885685,15'); 
INSERT INTO `wlcj_postmeta` VALUES (106672, 14068, 'ycd_interruption_datetime_off', '30-08-2023 09:00'); 
INSERT INTO `wlcj_postmeta` VALUES (106673, 14068, 'ycd_interruption_datetime_off_utime', '1693386000'); 
INSERT INTO `wlcj_postmeta` VALUES (106674, 14068, 'ycd_interruption_interruption_type', 'planned'); 
INSERT INTO `wlcj_postmeta` VALUES (106675, 14068, 'ycd_interruption_emergency_work', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106676, 14068, 'ycd_interruption_major_incident', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106677, 14068, 'ycd_interruption_update1_enable', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106678, 14068, 'ycd_interruption_update2_enable', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106679, 14068, 'ycd_interruption_update3_enable', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106680, 14068, 'ycd_interruption_datetime_on', '30-08-2023 13:20'); 
INSERT INTO `wlcj_postmeta` VALUES (106681, 14068, 'ycd_interruption_archive_enable', '1'); 
INSERT INTO `wlcj_postmeta` VALUES (106682, 14069, '_edit_lock', '1693464130:4'); 
INSERT INTO `wlcj_postmeta` VALUES (106683, 14069, '_edit_last', '4'); 
INSERT INTO `wlcj_postmeta` VALUES (106684, 14069, 'ycd_interruption_location_address', 'Royal Close, Chichester, UK'); 
INSERT INTO `wlcj_postmeta` VALUES (106685, 14069, 'ycd_interruption_location_map', '50.8336121,-0.7630053,15'); 
INSERT INTO `wlcj_postmeta` VALUES (106686, 14069, 'ycd_interruption_datetime_off', '30-08-2023 09:00'); 
INSERT INTO `wlcj_postmeta` VALUES (106687, 14069, 'ycd_interruption_datetime_off_utime', '1693386000'); 
INSERT INTO `wlcj_postmeta` VALUES (106688, 14069, 'ycd_interruption_interruption_type', 'planned'); 
INSERT INTO `wlcj_postmeta` VALUES (106689, 14069, 'ycd_interruption_emergency_work', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106690, 14069, 'ycd_interruption_major_incident', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106691, 14069, 'ycd_interruption_update1_enable', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106692, 14069, 'ycd_interruption_update2_enable', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106693, 14069, 'ycd_interruption_update3_enable', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106694, 14069, 'ycd_interruption_datetime_on', '30-08-2023 11:15'); 
INSERT INTO `wlcj_postmeta` VALUES (106695, 14069, 'ycd_interruption_archive_enable', '1'); 
INSERT INTO `wlcj_postmeta` VALUES (106696, 14070, '_edit_lock', '1693464114:4'); 
INSERT INTO `wlcj_postmeta` VALUES (106697, 14070, '_edit_last', '4'); 
INSERT INTO `wlcj_postmeta` VALUES (106698, 14070, 'ycd_interruption_location_address', 'Green Lane, Selsey, Chichester, UK'); 
INSERT INTO `wlcj_postmeta` VALUES (106699, 14070, 'ycd_interruption_location_map', '50.7280997,-0.791185,15'); 
INSERT INTO `wlcj_postmeta` VALUES (106700, 14070, 'ycd_interruption_datetime_off', '30-08-2023 09:00'); 
INSERT INTO `wlcj_postmeta` VALUES (106701, 14070, 'ycd_interruption_datetime_off_utime', '1693386000'); 
INSERT INTO `wlcj_postmeta` VALUES (106702, 14070, 'ycd_interruption_interruption_type', 'planned'); 
INSERT INTO `wlcj_postmeta` VALUES (106703, 14070, 'ycd_interruption_emergency_work', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106704, 14070, 'ycd_interruption_major_incident', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106705, 14070, 'ycd_interruption_update1_enable', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106706, 14070, 'ycd_interruption_update2_enable', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106707, 14070, 'ycd_interruption_update3_enable', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106708, 14070, 'ycd_interruption_datetime_on', '30-08-2023 16:00'); 
INSERT INTO `wlcj_postmeta` VALUES (106709, 14070, 'ycd_interruption_archive_enable', '1'); 
INSERT INTO `wlcj_postmeta` VALUES (106710, 14071, '_edit_lock', '1693464100:4'); 
INSERT INTO `wlcj_postmeta` VALUES (106711, 14071, '_edit_last', '4'); 
INSERT INTO `wlcj_postmeta` VALUES (106712, 14071, 'ycd_interruption_location_address', 'Hazel Road, Clanfield, Waterlooville, UK'); 
INSERT INTO `wlcj_postmeta` VALUES (106713, 14071, 'ycd_interruption_location_map', '50.9418119,-0.999503,15'); 
INSERT INTO `wlcj_postmeta` VALUES (106714, 14071, 'ycd_interruption_datetime_off', '30-08-2023 09:00'); 
INSERT INTO `wlcj_postmeta` VALUES (106715, 14071, 'ycd_interruption_datetime_off_utime', '1693386000'); 
INSERT INTO `wlcj_postmeta` VALUES (106716, 14071, 'ycd_interruption_interruption_type', 'planned'); 
INSERT INTO `wlcj_postmeta` VALUES (106717, 14071, 'ycd_interruption_emergency_work', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106718, 14071, 'ycd_interruption_major_incident', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106719, 14071, 'ycd_interruption_more_info', 'includes Hazel Grove / Green Lane / New Road and Jasmine Way'); 
INSERT INTO `wlcj_postmeta` VALUES (106720, 14071, 'ycd_interruption_update1_enable', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106721, 14071, 'ycd_interruption_update2_enable', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106722, 14071, 'ycd_interruption_update3_enable', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106723, 14071, 'ycd_interruption_datetime_on', '30-08-2023 13:00'); 
INSERT INTO `wlcj_postmeta` VALUES (106724, 14071, 'ycd_interruption_archive_enable', '1'); 
INSERT INTO `wlcj_postmeta` VALUES (106725, 14072, '_edit_lock', '1693464085:4'); 
INSERT INTO `wlcj_postmeta` VALUES (106726, 14072, '_edit_last', '4'); 
INSERT INTO `wlcj_postmeta` VALUES (106727, 14072, 'ycd_interruption_location_address', 'Westloats Lane, Bognor Regis, UK'); 
INSERT INTO `wlcj_postmeta` VALUES (106728, 14072, 'ycd_interruption_location_map', '50.7941364,-0.6885021,15'); 
INSERT INTO `wlcj_postmeta` VALUES (106729, 14072, 'ycd_interruption_datetime_off', '30-08-2023 08:00'); 
INSERT INTO `wlcj_postmeta` VALUES (106730, 14072, 'ycd_interruption_datetime_off_utime', '1693382400'); 
INSERT INTO `wlcj_postmeta` VALUES (106731, 14072, 'ycd_interruption_interruption_type', 'planned'); 
INSERT INTO `wlcj_postmeta` VALUES (106732, 14072, 'ycd_interruption_emergency_work', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106733, 14072, 'ycd_interruption_major_incident', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106734, 14072, 'ycd_interruption_update1_enable', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106735, 14072, 'ycd_interruption_update2_enable', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106736, 14072, 'ycd_interruption_update3_enable', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106737, 14072, 'ycd_interruption_datetime_on', '30-08-2023 17:00'); 
INSERT INTO `wlcj_postmeta` VALUES (106738, 14072, 'ycd_interruption_archive_enable', '1'); 
INSERT INTO `wlcj_postmeta` VALUES (106739, 14066, 'ycd_interruption_update1_datetime', '30-08-2023 10:10'); 
INSERT INTO `wlcj_postmeta` VALUES (106740, 14066, 'ycd_interruption_update1_information', 'Update - We are pleased to confirm that repairs are now complete and supplies are now restored. As a result of the work today you may notice cloudy water or a slight discolouration of the water supply. This is normal following such events and poses no health risk to the water supply system. If you do experience any discolouration to your water supply, we would recommend you run your cold kitchen tap for 10 minutes or until clear. For further guidance about this, please refer to our water quality information page at https://www.portsmouthwater.co.uk/about-us/water-quality/\r\nWe are sorry for any disruption or inconvenience this matter has caused and thank you for your patience.\r\n'); 
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INSERT INTO `wlcj_postmeta` VALUES (106751, 14073, 'ycd_interruption_more_info', 'Exeter Road, Southsea, Portsmouth\r\nWe are aware that some of our customers in the location  above may be experiencing a loss of supply or low water pressure. This is due to a burst water main in Exeter Road affecting the water pressures in the area. We have a team on site undertaking emergency repairs and are working hard to restore supplies as soon as possible.\r\nThis post will be updated as more information becomes available. \r\nWe are sorry for any disruption or inconvenience this matter is causing and thank you for your patience.\r\n'); 
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INSERT INTO `wlcj_postmeta` VALUES (106757, 14073, 'ycd_interruption_update1_information', 'Update - We are pleased to confirm that repairs are now complete and supplies are now restored. As a result of the work today you may notice cloudy water or a slight discolouration of the water supply. This is normal following such events and poses no health risk to the water supply system. If you do experience any discolouration to your water supply, we would recommend you run your cold kitchen tap for 10 minutes or until clear. For further guidance about this, please refer to our water quality information page at https://www.portsmouthwater.co.uk/about-us/water-quality/\r\nWe are sorry for any disruption or inconvenience this matter has caused and thank you for your patience.\r\n'); 
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INSERT INTO `wlcj_postmeta` VALUES (106760, 14074, '_edit_last', '4'); 
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INSERT INTO `wlcj_postmeta` VALUES (106763, 14074, 'ycd_interruption_datetime_off', '30-08-2023 15:45'); 
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INSERT INTO `wlcj_postmeta` VALUES (106768, 14074, 'ycd_interruption_more_info', 'Old Park Lane, Chichester, UK\r\nWe are aware that some of our customers in the locations Old Park Lane, Copse Road, Smugglers Lane, Taylors Lane and Longmore Lane may be experiencing a loss of supply or low water pressure. This is due to a burst water main in Old Park Lane affecting the water pressures in the area. We have a team on site undertaking emergency repairs and are working hard to restore supplies as soon as possible.\r\nThis post will be updated as more information becomes available.\r\nWe are sorry for any disruption or inconvenience this matter is causing and thank you for your patience.\r\n'); 
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INSERT INTO `wlcj_postmeta` VALUES (106774, 14075, '_edit_last', '4'); 
INSERT INTO `wlcj_postmeta` VALUES (106775, 14075, 'ycd_interruption_location_address', 'Park Avenue, Widley, Waterlooville PO7 5EY, UK'); 
INSERT INTO `wlcj_postmeta` VALUES (106776, 14075, 'ycd_interruption_location_map', '50.8644471,-1.0415216,15'); 
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INSERT INTO `wlcj_postmeta` VALUES (106782, 14075, 'ycd_interruption_more_info', 'Park Avenue &amp; The Cresent, Widley, Waterlooville PO7 5EY, UK\r\nWe are aware that some of our customers in the location above may be experiencing a loss of supply or low water pressure. This is due to a burst water main in Park Avenue, Widley, Waterlooville PO7 5EY, UK affecting the water pressures in the area. We have a team on site undertaking emergency repairs and are working hard to restore supplies as soon as possible.\r\nThis post will be updated as more information becomes available. \r\nWe are sorry for any disruption or inconvenience this matter is causing and thank you for your patience.\r\n'); 
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INSERT INTO `wlcj_postmeta` VALUES (106788, 14074, 'ycd_interruption_update1_information', 'Update - We are pleased to confirm that repairs are now complete and supplies are now restored. As a result of the work today you may notice cloudy water or a slight discolouration of the water supply. This is normal following such events and poses no health risk to the water supply system. If you do experience any discolouration to your water supply, we would recommend you run your cold kitchen tap for 10 minutes or until clear. For further guidance about this, please refer to our water quality information page at https://www.portsmouthwater.co.uk/about-us/water-quality/\r\nWe are sorry for any disruption or inconvenience this matter has caused and thank you for your patience.\r\n'); 
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INSERT INTO `wlcj_postmeta` VALUES (106791, 14075, 'ycd_interruption_update1_information', 'Update - We are pleased to confirm that repairs are now complete and supplies are now restored. As a result of the work today you may notice cloudy water or a slight discolouration of the water supply. This is normal following such events and poses no health risk to the water supply system. If you do experience any discolouration to your water supply, we would recommend you run your cold kitchen tap for 10 minutes or until clear. For further guidance about this, please refer to our water quality information page at https://www.portsmouthwater.co.uk/about-us/water-quality/\r\nWe are sorry for any disruption or inconvenience this matter has caused and thank you for your patience.\r\n'); 
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INSERT INTO `wlcj_postmeta` VALUES (106794, 14079, '_edit_last', '4'); 
INSERT INTO `wlcj_postmeta` VALUES (106795, 14079, 'ycd_interruption_location_address', 'Pagham Road, Bognor Regis, Chichester, UK'); 
INSERT INTO `wlcj_postmeta` VALUES (106796, 14079, 'ycd_interruption_location_map', '50.7897629,-0.7329381,15'); 
INSERT INTO `wlcj_postmeta` VALUES (106797, 14079, 'ycd_interruption_datetime_off', '30-08-2023 20:50'); 
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INSERT INTO `wlcj_postmeta` VALUES (106799, 14079, 'ycd_interruption_interruption_type', 'general'); 
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INSERT INTO `wlcj_postmeta` VALUES (106801, 14079, 'ycd_interruption_major_incident', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106802, 14079, 'ycd_interruption_more_info', 'Pagham Road, Bognor Regis, Chichester, UK\r\nWe are aware that some of our customers in the location above may be experiencing a loss of supply or low water pressure. This is due to a burst water main in Pagham Road affecting the water pressures in the area. We have a team on site undertaking emergency repairs and are working hard to restore supplies as soon as possible.\r\nThis post will be updated as more information becomes available. \r\nWe are sorry for any disruption or inconvenience this matter is causing and thank you for your patience.\r\n'); 
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INSERT INTO `wlcj_postmeta` VALUES (106804, 14079, 'ycd_interruption_update2_enable', '0'); 
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INSERT INTO `wlcj_postmeta` VALUES (106807, 14079, 'ycd_interruption_update1_datetime', '30-08-2023 22:20'); 
INSERT INTO `wlcj_postmeta` VALUES (106808, 14079, 'ycd_interruption_update1_information', 'Update - We are pleased to confirm that repairs are now complete and supplies are now restored. As a result of the work today you may notice cloudy water or a slight discolouration of the water supply. This is normal following such events and poses no health risk to the water supply system. If you do experience any discolouration to your water supply, we would recommend you run your cold kitchen tap for 10 minutes or until clear. For further guidance about this, please refer to our water quality information page at https://www.portsmouthwater.co.uk/about-us/water-quality/\r\nWe are sorry for any disruption or inconvenience this matter has caused and thank you for your patience.\r\n'); 
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INSERT INTO `wlcj_postmeta` VALUES (106810, 14080, '_edit_lock', '1693552206:4'); 
INSERT INTO `wlcj_postmeta` VALUES (106811, 14080, '_edit_last', '4'); 
INSERT INTO `wlcj_postmeta` VALUES (106812, 14080, 'ycd_interruption_location_address', 'Astley Street, Southsea, Portsmouth, Southsea, UK'); 
INSERT INTO `wlcj_postmeta` VALUES (106813, 14080, 'ycd_interruption_location_map', '50.7928508,-1.093306,15'); 
INSERT INTO `wlcj_postmeta` VALUES (106814, 14080, 'ycd_interruption_datetime_off', '31-08-2023 11:50'); 
INSERT INTO `wlcj_postmeta` VALUES (106815, 14080, 'ycd_interruption_datetime_off_utime', '1693482600'); 
INSERT INTO `wlcj_postmeta` VALUES (106816, 14080, 'ycd_interruption_interruption_type', 'information'); 
INSERT INTO `wlcj_postmeta` VALUES (106817, 14080, 'ycd_interruption_emergency_work', '1'); 
INSERT INTO `wlcj_postmeta` VALUES (106818, 14080, 'ycd_interruption_major_incident', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106819, 14080, 'ycd_interruption_more_info', 'Astley Street, Portsmouth\r\nWe are aware that some of our customers in the location above may be experiencing a loss of supply or low water pressure. This is due to a 3rd party striking a main supply pipe and repairs are now being carried out. \r\nThis post will be updated as more information becomes available.\r\nWe are sorry for any disruption or inconvenience this matter is causing and thank you for your patience.\r\n'); 
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INSERT INTO `wlcj_postmeta` VALUES (106821, 14080, 'ycd_interruption_update2_enable', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106822, 14080, 'ycd_interruption_update3_enable', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106823, 14080, 'ycd_interruption_archive_enable', '1'); 
INSERT INTO `wlcj_postmeta` VALUES (106824, 14081, '_edit_lock', '1693552191:4'); 
INSERT INTO `wlcj_postmeta` VALUES (106825, 14081, '_edit_last', '4'); 
INSERT INTO `wlcj_postmeta` VALUES (106826, 14081, 'ycd_interruption_location_address', 'Woodpecker Close, Havant, UK'); 
INSERT INTO `wlcj_postmeta` VALUES (106827, 14081, 'ycd_interruption_location_map', '50.8513022,-0.966849,15'); 
INSERT INTO `wlcj_postmeta` VALUES (106828, 14081, 'ycd_interruption_datetime_off', '31-08-2023 13:00'); 
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INSERT INTO `wlcj_postmeta` VALUES (106830, 14081, 'ycd_interruption_interruption_type', 'general'); 
INSERT INTO `wlcj_postmeta` VALUES (106831, 14081, 'ycd_interruption_emergency_work', '1'); 
INSERT INTO `wlcj_postmeta` VALUES (106832, 14081, 'ycd_interruption_major_incident', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106833, 14081, 'ycd_interruption_more_info', 'Woodpecker Close, Havant, UK\r\nWe are aware that some of our customers in the location above may be experiencing a loss of supply or low water pressure. This is due to a burst water main in Woodpecker Close, Havant, UK affecting the water pressures in the area. We have a team on site undertaking emergency repairs and are working hard to restore supplies as soon as possible.\r\nThis post will be updated as more information becomes available. \r\nWe are sorry for any disruption or inconvenience this matter is causing and thank you for your patience.\r\n'); 
INSERT INTO `wlcj_postmeta` VALUES (106834, 14081, 'ycd_interruption_update1_enable', '1'); 
INSERT INTO `wlcj_postmeta` VALUES (106835, 14081, 'ycd_interruption_update2_enable', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106836, 14081, 'ycd_interruption_update3_enable', '0'); 
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INSERT INTO `wlcj_postmeta` VALUES (106838, 14082, '_edit_lock', '1693552175:4'); 
INSERT INTO `wlcj_postmeta` VALUES (106839, 14082, '_edit_last', '4'); 
INSERT INTO `wlcj_postmeta` VALUES (106840, 14082, 'ycd_interruption_location_address', 'Plover Close, Bognor Regis, UK'); 
INSERT INTO `wlcj_postmeta` VALUES (106841, 14082, 'ycd_interruption_location_map', '50.8023413,-0.6812382,15'); 
INSERT INTO `wlcj_postmeta` VALUES (106842, 14082, 'ycd_interruption_datetime_off', '31-08-2023 13:15'); 
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INSERT INTO `wlcj_postmeta` VALUES (106844, 14082, 'ycd_interruption_interruption_type', 'general'); 
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INSERT INTO `wlcj_postmeta` VALUES (106846, 14082, 'ycd_interruption_major_incident', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106847, 14082, 'ycd_interruption_more_info', 'Plover Close, Bognor Regis\r\nWe are aware that some of our customers in the location above may be experiencing a loss of supply or low water pressure. This is due to a emergency repairs in Plover Close  affecting the water pressures in the area. We have a team on site undertaking emergency repairs and are working hard to restore supplies as soon as possible.\r\nThis post will be updated as more information becomes available. \r\nWe are sorry for any disruption or inconvenience this matter is causing and thank you for your patience.\r\n'); 
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INSERT INTO `wlcj_postmeta` VALUES (106850, 14082, 'ycd_interruption_update3_enable', '0'); 
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INSERT INTO `wlcj_postmeta` VALUES (106853, 14081, 'ycd_interruption_update1_information', 'Update - We are pleased to confirm that repairs are now complete and supplies are now restored. As a result of the work today you may notice cloudy water or a slight discolouration of the water supply. This is normal following such events and poses no health risk to the water supply system. If you do experience any discolouration to your water supply, we would recommend you run your cold kitchen tap for 10 minutes or until clear. For further guidance about this, please refer to our water quality information page at https://www.portsmouthwater.co.uk/about-us/water-quality/\r\nWe are sorry for any disruption or inconvenience this matter has caused and thank you for your patience.\r\n'); 
INSERT INTO `wlcj_postmeta` VALUES (106854, 14081, 'ycd_interruption_datetime_on', '31-08-2023 13:20'); 
INSERT INTO `wlcj_postmeta` VALUES (106855, 14082, 'ycd_interruption_update1_datetime', '31-08-2023 13:30'); 
INSERT INTO `wlcj_postmeta` VALUES (106856, 14082, 'ycd_interruption_update1_information', 'Update - We are pleased to confirm that repairs are now complete and supplies are now restored. As a result of the work today you may notice cloudy water or a slight discolouration of the water supply. This is normal following such events and poses no health risk to the water supply system. If you do experience any discolouration to your water supply, we would recommend you run your cold kitchen tap for 10 minutes or until clear. For further guidance about this, please refer to our water quality information page at https://www.portsmouthwater.co.uk/about-us/water-quality/\r\nWe are sorry for any disruption or inconvenience this matter has caused and thank you for your patience.\r\n'); 
INSERT INTO `wlcj_postmeta` VALUES (106857, 14082, 'ycd_interruption_datetime_on', '31-08-2023 13:30'); 
INSERT INTO `wlcj_postmeta` VALUES (106858, 14084, '_edit_lock', '1693552158:4'); 
INSERT INTO `wlcj_postmeta` VALUES (106859, 14084, '_edit_last', '4'); 
INSERT INTO `wlcj_postmeta` VALUES (106860, 14084, 'ycd_interruption_location_address', 'Southbrook Road, Chichester, UK'); 
INSERT INTO `wlcj_postmeta` VALUES (106861, 14084, 'ycd_interruption_location_map', '50.858770850862,-0.84839765092621,17'); 
INSERT INTO `wlcj_postmeta` VALUES (106862, 14084, 'ycd_interruption_datetime_off', '31-08-2023 15:00'); 
INSERT INTO `wlcj_postmeta` VALUES (106863, 14084, 'ycd_interruption_datetime_off_utime', '1693494000'); 
INSERT INTO `wlcj_postmeta` VALUES (106864, 14084, 'ycd_interruption_interruption_type', 'general'); 
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INSERT INTO `wlcj_postmeta` VALUES (106867, 14084, 'ycd_interruption_more_info', 'Southbrook Road &amp; Portal Close, Chichester, UK\r\nWe are aware that some of our customers in the location above may be experiencing a loss of supply or low water pressure. This is due to a emergency maintenance works in Southbrook Road, Chichester, UK affecting the water pressures in the area. We have a team on site undertaking emergency repairs and are working hard to restore supplies as soon as possible.\r\nThis post will be updated as more information becomes available. \r\nWe are sorry for any disruption or inconvenience this matter is causing and thank you for your patience.\r\n'); 
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INSERT INTO `wlcj_postmeta` VALUES (106869, 14084, 'ycd_interruption_update2_enable', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106870, 14084, 'ycd_interruption_update3_enable', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106871, 14084, 'ycd_interruption_archive_enable', '1'); 
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INSERT INTO `wlcj_postmeta` VALUES (106873, 14084, 'ycd_interruption_update1_information', 'Update - We are pleased to confirm that repairs are now complete and supplies are now restored. As a result of the work today you may notice cloudy water or a slight discolouration of the water supply. This is normal following such events and poses no health risk to the water supply system. If you do experience any discolouration to your water supply, we would recommend you run your cold kitchen tap for 10 minutes or until clear. For further guidance about this, please refer to our water quality information page at https://www.portsmouthwater.co.uk/about-us/water-quality/\r\nWe are sorry for any disruption or inconvenience this matter has caused and thank you for your patience.\r\n'); 
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INSERT INTO `wlcj_postmeta` VALUES (106875, 14085, '_wp_attached_file', '2023/08/Portsmouth-Water-dWRMP24-Statement-of-Response.pdf'); 
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INSERT INTO `wlcj_postmeta` VALUES (106877, 14087, '_wp_attached_file', '2023/08/Portsmouth-Water-dWRMP24-Statement-of-Response-Appendix-D.pdf'); 
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INSERT INTO `wlcj_postmeta` VALUES (106880, 14089, '_edit_last', '4'); 
INSERT INTO `wlcj_postmeta` VALUES (106881, 14089, 'ycd_interruption_location_address', 'Lapwing Grove, Barnham, Bognor Regis, UK'); 
INSERT INTO `wlcj_postmeta` VALUES (106882, 14089, 'ycd_interruption_location_map', '50.8314936,-0.6308332,15'); 
INSERT INTO `wlcj_postmeta` VALUES (106883, 14089, 'ycd_interruption_datetime_off', '31-08-2023 18:30'); 
INSERT INTO `wlcj_postmeta` VALUES (106884, 14089, 'ycd_interruption_datetime_off_utime', '1693506600'); 
INSERT INTO `wlcj_postmeta` VALUES (106885, 14089, 'ycd_interruption_interruption_type', 'general'); 
INSERT INTO `wlcj_postmeta` VALUES (106886, 14089, 'ycd_interruption_emergency_work', '1'); 
INSERT INTO `wlcj_postmeta` VALUES (106887, 14089, 'ycd_interruption_major_incident', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106888, 14089, 'ycd_interruption_more_info', 'Lapwing Grove, Barnham, Bognor Regis, UK\r\nWe are aware that some of our customers in the location above may be experiencing a loss of supply or low water pressure. This is due to a burst water main in Lapwing Grove affecting the water pressures in the area. We have a team on site undertaking emergency repairs and are working hard to restore supplies as soon as possible.\r\nThis post will be updated as more information becomes available. \r\nWe are sorry for any disruption or inconvenience this matter is causing and thank you for your patience.\r\n'); 
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INSERT INTO `wlcj_postmeta` VALUES (106890, 14089, 'ycd_interruption_update2_enable', '0'); 
INSERT INTO `wlcj_postmeta` VALUES (106891, 14089, 'ycd_interruption_update3_enable', '0'); 
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We created this plan with your input and it sets out the details of how we plan to consistently deliver high levels of service, the lowest bills in the industry and maintaining our customers’ trust to do so.</span></p>";s:7:"classes";s:0:"";}}}s:4:"attr";a:9:{s:8:"bg_color";s:0:"";s:8:"bg_image";s:0:"";s:11:"bg_position";s:20:"no-repeat;left top;;";s:7:"bg_size";s:4:"auto";s:7:"move_up";s:0:"";s:7:"padding";s:0:"";s:13:"column_margin";s:0:"";s:14:"vertical_align";s:3:"top";s:5:"class";s:0:"";}}}}i:1;a:3:{s:3:"uid";s:9:"92i0gsck1";s:4:"attr";a:19:{s:5:"title";s:0:"";s:8:"bg_color";s:0:"";s:8:"bg_image";s:0:"";s:11:"bg_position";s:20:"no-repeat;left top;;";s:7:"bg_size";s:4:"auto";s:12:"bg_video_mp4";s:0:"";s:12:"bg_video_ogv";s:0:"";s:11:"padding_top";s:1:"0";s:14:"padding_bottom";s:1:"0";s:18:"padding_horizontal";s:1:"0";s:7:"divider";s:0:"";s:9:"decor_top";s:0:"";s:12:"decor_bottom";s:0:"";s:10:"navigation";s:0:"";s:5:"style";s:0:"";s:5:"class";s:0:"";s:10:"section_id";s:0:"";s:10:"visibility";s:0:"";s:4:"hide";s:0:"";}s:5:"wraps";a:2:{i:0;a:4:{s:3:"uid";s:9:"cf8rn93s3";s:4:"size";s:3:"1/1";s:5:"items";a:3:{i:0;a:4:{s:4:"type";s:6:"visual";s:3:"uid";s:9:"w8c4ljrgx";s:4:"size";s:3:"1/1";s:6:"fields";a:3:{s:5:"title";s:0:"";s:7:"content";s:63:"<h2>Customer Summary: Our Final Business Plan 2025 to 2030</h2>";s:7:"classes";s:0:"";}}i:1;a:4:{s:4:"type";s:6:"visual";s:3:"uid";s:9:"5151k96of";s:4:"size";s:3:"2/5";s:6:"fields";a:3:{s:5:"title";s:0:"";s:7:"content";s:390:"<p style="color: #006eb7; font-size: 80%; margin-bottom: 0; padding-left: 6px;"><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2025/03/10827a_PW-–-BP-Customer-Summary-2025_FINAL.pdf" target="_blank" rel="noopener"><img class="wp-image-14213 aligncenter" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/PRT01.jpg" alt="" width="150" height="212" /></a></p>";s:7:"classes";s:0:"";}}i:2;a:4:{s:4:"type";s:6:"visual";s:3:"uid";s:9:"cwcl1j6jl";s:4:"size";s:3:"3/5";s:6:"fields";a:3:{s:5:"title";s:0:"";s:7:"content";s:1168:"<p style="color: #006eb7; font-size: 120%; font-weight: bold; margin: 0;"><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2025/03/10827a_PW-–-BP-Customer-Summary-2025_FINAL.pdf" target="_blank" rel="noopener">A Summary of our Final Business Plan for our <span style="color: #fb8f1c;">Customers</span></a></p><p>We’re proud to share our plans with you for how we will continue to provide the most reliable and high-quality water in England and Wales for the lowest cost. 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Always.</strong></p><p>At its heart, our plan is to make the best use of the water we have by reducing leaks and supporting you to reduce your water use with meters, alongside the delivery of Havant Thicket Reservoir, the first new reservoir in a generation.</p><p>[button title="Download PDF" link="https://www.portsmouthwater.co.uk/wp-content/uploads/2025/03/10827a_PW-–-BP-Customer-Summary-2025_FINAL.pdf" target="_blank" align="" icon="" icon_position="" color="#006eb7" font_color="#ffffff" size="2" full_width="" class="" download="" rel=""]</p>";s:7:"classes";s:0:"";}}}s:4:"attr";a:9:{s:8:"bg_color";s:0:"";s:8:"bg_image";s:0:"";s:11:"bg_position";s:20:"no-repeat;left 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href="https://www.portsmouthwater.co.uk/downloads/pr24/vision-document-our-25-year-vision-nov23.pdf" target="_blank"><span class="pr24-doctitlehead">VISION DOCUMENT</span><br/>\nOur 25-Year Vision<br/>(updated Nov 23)</a></p>";s:5:"align";s:0:"";s:12:"align-mobile";s:0:"";s:9:"column_bg";s:0:"";s:8:"bg_image";s:0:"";s:11:"bg_position";s:20:"no-repeat;left top;;";s:7:"bg_size";s:4:"auto";s:13:"margin_bottom";s:0:"";s:7:"padding";s:1:"0";s:7:"animate";s:0:"";s:7:"classes";s:8:"pr24-col";s:5:"style";s:0:"";}}i:2;a:4:{s:4:"type";s:6:"column";s:3:"uid";s:9:"u5dlygldk";s:4:"size";s:3:"1/4";s:6:"fields";a:13:{s:5:"title";s:0:"";s:7:"content";s:634:"[image src="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/PRT17.jpg" width="100px" height="" align="left" stretch="0" border="0" margin_top="" margin_bottom="" link_image="" link="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/Portsmouth-Water-WRMP24-rdWRMP24-August-2023.pdf" target="_blank" hover="" alt="" caption="" greyscale="" animate=""]\n\n<p class="pr24-doctitle"><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/Portsmouth-Water-WRMP24-rdWRMP24-August-2023.pdf" target="_blank"><span class="pr24-doctitlehead">PRT17</span><br/>\nWater Resource Management Plan (revised)</a></p>";s:5:"align";s:0:"";s:12:"align-mobile";s:0:"";s:9:"column_bg";s:0:"";s:8:"bg_image";s:0:"";s:11:"bg_position";s:20:"no-repeat;left top;;";s:7:"bg_size";s:4:"auto";s:13:"margin_bottom";s:0:"";s:7:"padding";s:1:"0";s:7:"animate";s:0:"";s:7:"classes";s:8:"pr24-col";s:5:"style";s:0:"";}}i:3;a:4:{s:4:"type";s:6:"column";s:3:"uid";s:9:"y1kcicnzc";s:4:"size";s:3:"1/4";s:6:"fields";a:13:{s:5:"title";s:0:"";s:7:"content";s:617:"[image src="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/PRT16.jpg" width="141px" height="" align="left" stretch="0" border="0" margin_top="" margin_bottom="" link_image="" link="https://www.portsmouthwater.co.uk/wp-content/uploads/2022/08/PW-Vision-Brochure-Interactive.v2.pdf" target="_blank" hover="" alt="" caption="" greyscale="" animate=""]\n\n<p class="pr24-doctitle"><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2022/08/PW-Vision-Brochure-Interactive.v2.pdf" target="_blank"><span class="pr24-doctitlehead">PRT16</span><br/>\nOur 25-Year Vision<br/>(consultation version)</a></p>";s:5:"align";s:0:"";s:12:"align-mobile";s:0:"";s:9:"column_bg";s:0:"";s:8:"bg_image";s:0:"";s:11:"bg_position";s:20:"no-repeat;left top;;";s:7:"bg_size";s:4:"auto";s:13:"margin_bottom";s:0:"";s:7:"padding";s:1:"0";s:7:"animate";s:0:"";s:7:"classes";s:8:"pr24-col";s:5:"style";s:0:"";}}i:4;a:4:{s:4:"type";s:6:"column";s:3:"uid";s:9:"09znty2ec";s:4:"size";s:3:"1/4";s:6:"fields";a:13:{s:5:"title";s:0:"";s:7:"content";s:623:"[image src="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/PRT18.jpg" width="100px" height="" align="left" stretch="0" border="0" margin_top="" margin_bottom="" link_image="" link="https://www.portsmouthwater.co.uk/downloads/pr24/PRT18-Long-Term-Delivery-Strategy-2025-2050-Redacted.pdf" target="_blank" hover="" alt="" caption="" greyscale="" animate=""]\n\n<p class="pr24-doctitle"><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT18-Long-Term-Delivery-Strategy-2025-2050-Redacted.pdf" target="_blank"><span class="pr24-doctitlehead">PRT18</span><br/>\nLong-Term Delivery Strategy 2025-2050</a></p>";s:5:"align";s:0:"";s:12:"align-mobile";s:0:"";s:9:"column_bg";s:0:"";s:8:"bg_image";s:0:"";s:11:"bg_position";s:20:"no-repeat;left top;;";s:7:"bg_size";s:4:"auto";s:13:"margin_bottom";s:0:"";s:7:"padding";s:1:"0";s:7:"animate";s:0:"";s:7:"classes";s:8:"pr24-col";s:5:"style";s:0:"";}}}s:4:"attr";a:9:{s:8:"bg_color";s:0:"";s:8:"bg_image";s:0:"";s:11:"bg_position";s:20:"no-repeat;left top;;";s:7:"bg_size";s:4:"auto";s:7:"move_up";s:0:"";s:7:"padding";s:0:"";s:13:"column_margin";s:0:"";s:14:"vertical_align";s:3:"top";s:5:"class";s:0:"";}}}}i:2;a:3:{s:3:"uid";s:9:"3j1zp5130";s:4:"attr";a:19:{s:5:"title";s:0:"";s:8:"bg_color";s:0:"";s:8:"bg_image";s:0:"";s:11:"bg_position";s:20:"no-repeat;left top;;";s:7:"bg_size";s:4:"auto";s:12:"bg_video_mp4";s:0:"";s:12:"bg_video_ogv";s:0:"";s:11:"padding_top";s:1:"0";s:14:"padding_bottom";s:1:"0";s:18:"padding_horizontal";s:1:"0";s:7:"divider";s:0:"";s:9:"decor_top";s:0:"";s:12:"decor_bottom";s:0:"";s:10:"navigation";s:0:"";s:5:"style";s:0:"";s:5:"class";s:0:"";s:10:"section_id";s:0:"";s:10:"visibility";s:0:"";s:4:"hide";s:0:"";}s:5:"wraps";a:1:{i:0;a:4:{s:3:"uid";s:9:"o4ecby1kb";s:4:"size";s:3:"1/1";s:5:"items";a:17:{i:0;a:4:{s:4:"type";s:6:"visual";s:3:"uid";s:9:"qrla5nkaz";s:4:"size";s:3:"1/1";s:6:"fields";a:3:{s:5:"title";s:0:"";s:7:"content";s:341:"<h4>Our Business Plan Submission: October 2023</h4><p><span style="color: #006eb7; font-size: 18px;">We recommend using our <em><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT19_Document_Navigation.pdf">Document Navigation Guide, </a> as this includes</em><em> details about the structure of our Business Plan.</em></span></p>";s:7:"classes";s:0:"";}}i:1;a:4:{s:4:"type";s:6:"visual";s:3:"uid";s:9:"u591zow5w";s:4:"size";s:3:"1/2";s:6:"fields";a:3:{s:5:"title";s:21:"Business Plan Summary";s:7:"content";s:1014:"<p style="color: #006eb7; font-size: 80%; margin-bottom: 0; padding-left: 6px;"><a href="https://www.portsmouthwater.co.uk/downloads/pr24/Portsmouth%20Water%20Business%20Plan%20%E2%80%93%20Customer%20Summary%202023.pdf" target="_blank" rel="noopener"><img class="alignleft wp-image-14213" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/PRT01.jpg" alt="" width="100" height="141" /></a><br />Customer Summary Document</p><p style="color: #006eb7; font-size: 120%; font-weight: bold; margin: 0;"><a href="https://www.portsmouthwater.co.uk/downloads/pr24/Portsmouth%20Water%20Business%20Plan%20–%20Customer%20Summary%202023.pdf" target="_blank" rel="noopener">A SUMMARY FOR OUR <span style="color: #fb8f1c;">CUSTOMERS</span></a></p><p style="color: #fb8f1c; margin: 0px;"><a href="https://www.portsmouthwater.co.uk/downloads/pr24/Portsmouth%20Water%20Business%20Plan%20%E2%80%93%20Customer%20Summary%202023.pdf" target="_blank" rel="noopener">Business Plan 2025 to 2030 | Customer Summary</a></p>";s:7:"classes";s:0:"";}}i:2;a:4:{s:4:"type";s:6:"visual";s:3:"uid";s:9:"9prjpsk9o";s:4:"size";s:3:"1/2";s:6:"fields";a:3:{s:5:"title";s:0:"";s:7:"content";s:981:"<p style="color: #006eb7; font-size: 80%; margin-bottom: 0; padding-left: 6px;"><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT01-excellence-in-water-always.pdf" target="_blank" rel="noopener"><img class="alignleft wp-image-14213" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/PRT01.jpg" alt="" width="100" height="141" /></a><br /><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT01-excellence-in-water-always.pdf" target="_blank" rel="noopener">PRT01</a></p><p style="color: #006eb7; font-size: 120%; font-weight: bold; margin: 0;"><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT01-excellence-in-water-always.pdf" target="_blank" rel="noopener">EXCELLENCE IN WATER. <span style="color: #fb8f1c;">ALWAYS.</span></a></p><p style="color: #fb8f1c; margin: 0px;"><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT01-excellence-in-water-always.pdf" target="_blank" rel="noopener">Business Plan 2025 to 2030</a></p>";s:7:"classes";s:0:"";}}i:3;a:4:{s:4:"type";s:6:"column";s:3:"uid";s:9:"11p9xvtqp";s:4:"size";s:3:"1/4";s:6:"fields";a:13:{s:5:"title";s:0:"";s:7:"content";s:662:"[image src="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/PRT03.jpg" width="100px" height="" align="left" stretch="0" border="0" margin_top="" margin_bottom="" link_image="" link="https://www.portsmouthwater.co.uk/downloads/pr24/PRT03_Engaging_and_Understanding_Our_Customers_and_Communities.pdf" target="_blank" hover="" alt="" caption="" greyscale="" animate=""]\n\n<p class="pr24-doctitle"><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT03_Engaging_and_Understanding_Our_Customers_and_Communities.pdf" target="_blank"><span class="pr24-doctitlehead">PRT03</span><br/>\nEngaging and Understanding Our Customers and Communities</a></p>";s:5:"align";s:0:"";s:12:"align-mobile";s:0:"";s:9:"column_bg";s:0:"";s:8:"bg_image";s:0:"";s:11:"bg_position";s:20:"no-repeat;left top;;";s:7:"bg_size";s:4:"auto";s:13:"margin_bottom";s:0:"";s:7:"padding";s:1:"0";s:7:"animate";s:0:"";s:7:"classes";s:8:"pr24-col";s:5:"style";s:0:"";}}i:4;a:4:{s:4:"type";s:6:"column";s:3:"uid";s:9:"lsv9azsvo";s:4:"size";s:3:"1/4";s:6:"fields";a:13:{s:5:"title";s:0:"";s:7:"content";s:626:"[image src="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/PRT04.jpg" width="100px" height="" align="left" stretch="0" border="0" margin_top="" margin_bottom="" link_image="" link="https://www.portsmouthwater.co.uk/downloads/pr24/PRT04_Delivering_for_Our_Customers_and_Communities.pdf" target="_blank" hover="" alt="" caption="" greyscale="" animate=""]\n\n<p class="pr24-doctitle"><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT04_Delivering_for_Our_Customers_and_Communities.pdf" target="_blank"><span class="pr24-doctitlehead">PRT04</span><br/>\nDelivering for Our Customers and Communities</a></p>";s:5:"align";s:0:"";s:12:"align-mobile";s:0:"";s:9:"column_bg";s:0:"";s:8:"bg_image";s:0:"";s:11:"bg_position";s:20:"no-repeat;left top;;";s:7:"bg_size";s:4:"auto";s:13:"margin_bottom";s:0:"";s:7:"padding";s:1:"0";s:7:"animate";s:0:"";s:7:"classes";s:8:"pr24-col";s:5:"style";s:0:"";}}i:5;a:4:{s:4:"type";s:6:"column";s:3:"uid";s:9:"mp25tcqvn";s:4:"size";s:3:"1/4";s:6:"fields";a:13:{s:5:"title";s:0:"";s:7:"content";s:698:"[image src="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/PRT02.jpg" width="100px" height="" align="left" stretch="0" border="0" margin_top="" margin_bottom="" link_image="" link="https://www.portsmouthwater.co.uk/downloads/pr24/PRT02_Delivering_Havant_Thicket_Reservoir_for_Our_Customers_and_the_Region.pdf" target="_blank" hover="" alt="" caption="" greyscale="" animate=""]\n\n<p class="pr24-doctitle"><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT02_Delivering_Havant_Thicket_Reservoir_for_Our_Customers_and_the_Region.pdf" target="_blank"><span class="pr24-doctitlehead">PRT02</span><br/>\nDelivering Havant Thicket Reservoir for Our Customers and the Region</a></p>";s:5:"align";s:0:"";s:12:"align-mobile";s:0:"";s:9:"column_bg";s:0:"";s:8:"bg_image";s:0:"";s:11:"bg_position";s:20:"no-repeat;left top;;";s:7:"bg_size";s:4:"auto";s:13:"margin_bottom";s:0:"";s:7:"padding";s:1:"0";s:7:"animate";s:0:"";s:7:"classes";s:8:"pr24-col";s:5:"style";s:0:"";}}i:6;a:4:{s:4:"type";s:6:"column";s:3:"uid";s:9:"qf3ubrw2r";s:4:"size";s:3:"1/4";s:6:"fields";a:13:{s:5:"title";s:0:"";s:7:"content";s:605:"[image src="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/PRT05.jpg" width="100px" height="" align="left" stretch="0" border="0" margin_top="" margin_bottom="" link_image="" link="https://www.portsmouthwater.co.uk/downloads/pr24/PRT05_Delivering_Outcomes_for_Our_Customers.pdf" target="_blank" hover="" alt="" caption="" greyscale="" animate=""]\n\n<p class="pr24-doctitle"><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT05_Delivering_Outcomes_for_Our_Customers.pdf" target="_blank"><span class="pr24-doctitlehead">PRT05</span><br/>\nDelivering Outcomes for Our Customers</a></p>";s:5:"align";s:0:"";s:12:"align-mobile";s:0:"";s:9:"column_bg";s:0:"";s:8:"bg_image";s:0:"";s:11:"bg_position";s:20:"no-repeat;left top;;";s:7:"bg_size";s:4:"auto";s:13:"margin_bottom";s:0:"";s:7:"padding";s:1:"0";s:7:"animate";s:0:"";s:7:"classes";s:8:"pr24-col";s:5:"style";s:0:"";}}i:7;a:4:{s:4:"type";s:6:"column";s:3:"uid";s:9:"z3ldqosw4";s:4:"size";s:3:"1/4";s:6:"fields";a:13:{s:5:"title";s:0:"";s:7:"content";s:569:"[image src="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/PRT07.jpg" width="100px" height="" align="left" stretch="0" border="0" margin_top="" margin_bottom="" link_image="" link="https://www.portsmouthwater.co.uk/downloads/pr24/PRT07-Our-Investment-Plan-Redacted.pdf" target="_blank" hover="" alt="" caption="" greyscale="" animate=""]\n\n<p class="pr24-doctitle"><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT07-Our-Investment-Plan-Redacted.pdf" target="_blank"><span class="pr24-doctitlehead">PRT07</span><br/>\nOur Investment Plan</a></p>";s:5:"align";s:0:"";s:12:"align-mobile";s:0:"";s:9:"column_bg";s:0:"";s:8:"bg_image";s:0:"";s:11:"bg_position";s:20:"no-repeat;left top;;";s:7:"bg_size";s:4:"auto";s:13:"margin_bottom";s:0:"";s:7:"padding";s:1:"0";s:7:"animate";s:0:"";s:7:"classes";s:8:"pr24-col";s:5:"style";s:0:"";}}i:8;a:4:{s:4:"type";s:6:"column";s:3:"uid";s:9:"2vhm493bk";s:4:"size";s:3:"1/4";s:6:"fields";a:13:{s:5:"title";s:0:"";s:7:"content";s:632:"[image src="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/PRT06.jpg" width="100px" height="" align="left" stretch="0" border="0" margin_top="" margin_bottom="" link_image="" link="https://www.portsmouthwater.co.uk/downloads/pr24/PRT06-Managing-Our-Resilience-in-the-Long-Term-Redacted.pdf" target="_blank" hover="" alt="" caption="" greyscale="" animate=""]\n\n<p class="pr24-doctitle"><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT06-Managing-Our-Resilience-in-the-Long-Term-Redacted.pdf" target="_blank"><span class="pr24-doctitlehead">PRT06</span><br/>\nManaging Our Resilience in the Long Term</a></p>";s:5:"align";s:0:"";s:12:"align-mobile";s:0:"";s:9:"column_bg";s:0:"";s:8:"bg_image";s:0:"";s:11:"bg_position";s:20:"no-repeat;left top;;";s:7:"bg_size";s:4:"auto";s:13:"margin_bottom";s:0:"";s:7:"padding";s:1:"0";s:7:"animate";s:0:"";s:7:"classes";s:8:"pr24-col";s:5:"style";s:0:"";}}i:9;a:4:{s:4:"type";s:6:"column";s:3:"uid";s:9:"tweecd5g5";s:4:"size";s:3:"1/4";s:6:"fields";a:13:{s:5:"title";s:0:"";s:7:"content";s:586:"[image src="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/PRT08-1.jpg" width="100px" height="" align="left" stretch="0" border="0" margin_top="" margin_bottom="" link_image="" link="https://www.portsmouthwater.co.uk/downloads/pr24/PRT08_Delivering_Our_Investment_Plan.pdf" target="_blank" hover="" alt="" caption="" greyscale="" animate=""]\n\n<p class="pr24-doctitle"><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT08_Delivering_Our_Investment_Plan.pdf" target="_blank"><span class="pr24-doctitlehead">PRT08</span><br/>\nDelivering Our Investment Plan</a></p>";s:5:"align";s:0:"";s:12:"align-mobile";s:0:"";s:9:"column_bg";s:0:"";s:8:"bg_image";s:0:"";s:11:"bg_position";s:20:"no-repeat;left top;;";s:7:"bg_size";s:4:"auto";s:13:"margin_bottom";s:0:"";s:7:"padding";s:1:"0";s:7:"animate";s:0:"";s:7:"classes";s:8:"pr24-col";s:5:"style";s:0:"";}}i:10;a:4:{s:4:"type";s:6:"column";s:3:"uid";s:9:"mibi40atk";s:4:"size";s:3:"1/4";s:6:"fields";a:13:{s:5:"title";s:0:"";s:7:"content";s:566:"[image src="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/PRT09.jpg" width="100px" height="" align="left" stretch="0" border="0" margin_top="" margin_bottom="" link_image="" link="https://www.portsmouthwater.co.uk/downloads/pr24/PRT09_Securing_Value_for_Money.pdf" target="_blank" hover="" alt="" caption="" greyscale="" animate=""]\n\n<p class="pr24-doctitle"><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT09_Securing_Value_for_Money.pdf" target="_blank"><span class="pr24-doctitlehead">PRT09</span><br/>\nSecuring Value for Money</a></p>";s:5:"align";s:0:"";s:12:"align-mobile";s:0:"";s:9:"column_bg";s:0:"";s:8:"bg_image";s:0:"";s:11:"bg_position";s:20:"no-repeat;left top;;";s:7:"bg_size";s:4:"auto";s:13:"margin_bottom";s:0:"";s:7:"padding";s:1:"0";s:7:"animate";s:0:"";s:7:"classes";s:8:"pr24-col";s:5:"style";s:0:"";}}i:11;a:4:{s:4:"type";s:6:"column";s:3:"uid";s:9:"up9dw0dhj";s:4:"size";s:3:"1/4";s:6:"fields";a:13:{s:5:"title";s:0:"";s:7:"content";s:620:"[image src="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/PRT10.jpg" width="100px" height="" align="left" stretch="0" border="0" margin_top="" margin_bottom="" link_image="" link="https://www.portsmouthwater.co.uk/downloads/pr24/PRT10_Innovation_to_Enhance_Our_Service_Delivery.pdf" target="_blank" hover="" alt="" caption="" greyscale="" animate=""]\n\n<p class="pr24-doctitle"><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT10_Innovation_to_Enhance_Our_Service_Delivery.pdf" target="_blank"><span class="pr24-doctitlehead">PRT10</span><br/>\nInnovation to Enhance Our Service Delivery</a></p>";s:5:"align";s:0:"";s:12:"align-mobile";s:0:"";s:9:"column_bg";s:0:"";s:8:"bg_image";s:0:"";s:11:"bg_position";s:20:"no-repeat;left top;;";s:7:"bg_size";s:4:"auto";s:13:"margin_bottom";s:0:"";s:7:"padding";s:1:"0";s:7:"animate";s:0:"";s:7:"classes";s:8:"pr24-col";s:5:"style";s:0:"";}}i:12;a:4:{s:4:"type";s:6:"column";s:3:"uid";s:9:"s4hq9wm6a";s:4:"size";s:3:"1/4";s:6:"fields";a:13:{s:5:"title";s:0:"";s:7:"content";s:620:"[image src="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/PRT11.jpg" width="100px" height="" align="left" stretch="0" border="0" margin_top="" margin_bottom="" link_image="" link="https://www.portsmouthwater.co.uk/downloads/pr24/PRT11_Addressing_Affordability_and_Vulnerability.pdf" target="_blank" hover="" alt="" caption="" greyscale="" animate=""]\n\n<p class="pr24-doctitle"><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT11_Addressing_Affordability_and_Vulnerability.pdf" target="_blank"><span class="pr24-doctitlehead">PRT11</span><br/>\nAddressing Affordability and Vulnerability</a></p>";s:5:"align";s:0:"";s:12:"align-mobile";s:0:"";s:9:"column_bg";s:0:"";s:8:"bg_image";s:0:"";s:11:"bg_position";s:20:"no-repeat;left top;;";s:7:"bg_size";s:4:"auto";s:13:"margin_bottom";s:0:"";s:7:"padding";s:1:"0";s:7:"animate";s:0:"";s:7:"classes";s:8:"pr24-col";s:5:"style";s:0:"";}}i:13;a:4:{s:4:"type";s:6:"column";s:3:"uid";s:9:"dim2365ky";s:4:"size";s:3:"1/4";s:6:"fields";a:13:{s:5:"title";s:0:"";s:7:"content";s:587:"[image src="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/PRT12.jpg" width="100px" height="" align="left" stretch="0" border="0" margin_top="" margin_bottom="" link_image="" link="https://www.portsmouthwater.co.uk/downloads/pr24/PRT12_Accounting_for_Past_Performance.pdf" target="_blank" hover="" alt="" caption="" greyscale="" animate=""]\n\n<p class="pr24-doctitle"><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT12_Accounting_for_Past_Performance.pdf" target="_blank"><span class="pr24-doctitlehead">PRT12</span><br/>\nAccounting for Past Performance</a></p>";s:5:"align";s:0:"";s:12:"align-mobile";s:0:"";s:9:"column_bg";s:0:"";s:8:"bg_image";s:0:"";s:11:"bg_position";s:20:"no-repeat;left top;;";s:7:"bg_size";s:4:"auto";s:13:"margin_bottom";s:0:"";s:7:"padding";s:1:"0";s:7:"animate";s:0:"";s:7:"classes";s:8:"pr24-col";s:5:"style";s:0:"";}}i:14;a:4:{s:4:"type";s:6:"column";s:3:"uid";s:9:"scr93vp8e";s:4:"size";s:3:"1/4";s:6:"fields";a:13:{s:5:"title";s:0:"";s:7:"content";s:568:"[image src="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/PRT13-1.jpg" width="100px" height="" align="left" stretch="0" border="0" margin_top="" margin_bottom="" link_image="" link="https://www.portsmouthwater.co.uk/downloads/pr24/PRT13_Aligning_Risk_and_Return.pdf" target="_blank" hover="" alt="" caption="" greyscale="" animate=""]\n\n<p class="pr24-doctitle"><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT13_Aligning_Risk_and_Return.pdf" target="_blank"><span class="pr24-doctitlehead">PRT13</span><br/>\nAligning Risk and Return</a></p>";s:5:"align";s:0:"";s:12:"align-mobile";s:0:"";s:9:"column_bg";s:0:"";s:8:"bg_image";s:0:"";s:11:"bg_position";s:20:"no-repeat;left top;;";s:7:"bg_size";s:4:"auto";s:13:"margin_bottom";s:0:"";s:7:"padding";s:1:"0";s:7:"animate";s:0:"";s:7:"classes";s:8:"pr24-col";s:5:"style";s:0:"";}}i:15;a:4:{s:4:"type";s:6:"column";s:3:"uid";s:9:"dhkqfoyid";s:4:"size";s:3:"1/4";s:6:"fields";a:13:{s:5:"title";s:0:"";s:7:"content";s:524:"[image src="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/PRT14.jpg" width="100px" height="" align="left" stretch="0" border="0" margin_top="" margin_bottom="" link_image="" link="https://www.portsmouthwater.co.uk/downloads/pr24/PRT14_Our_People.pdf" target="_blank" hover="" alt="" caption="" greyscale="" animate=""]\n\n<p class="pr24-doctitle"><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT14_Our_People.pdf" target="_blank"><span class="pr24-doctitlehead">PRT14</span><br/>\nOur People</a></p>";s:5:"align";s:0:"";s:12:"align-mobile";s:0:"";s:9:"column_bg";s:0:"";s:8:"bg_image";s:0:"";s:11:"bg_position";s:20:"no-repeat;left top;;";s:7:"bg_size";s:4:"auto";s:13:"margin_bottom";s:0:"";s:7:"padding";s:1:"0";s:7:"animate";s:0:"";s:7:"classes";s:8:"pr24-col";s:5:"style";s:0:"";}}i:16;a:4:{s:4:"type";s:6:"column";s:3:"uid";s:9:"nfwqkq612";s:4:"size";s:3:"1/4";s:6:"fields";a:13:{s:5:"title";s:0:"";s:7:"content";s:557:"[image src="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/PRT15.jpg" width="100px" height="" align="left" stretch="0" border="0" margin_top="" margin_bottom="" link_image="" link="https://www.portsmouthwater.co.uk/downloads/pr24/PRT15-Board-Assurance-Redacted.pdf" target="_blank" hover="" alt="" caption="" greyscale="" animate=""]\n\n<p class="pr24-doctitle"><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT15-Board-Assurance-Redacted.pdf" target="_blank"><span class="pr24-doctitlehead">PRT15</span><br/>\nBoard Assurance</a></p>";s:5:"align";s:0:"";s:12:"align-mobile";s:0:"";s:9:"column_bg";s:0:"";s:8:"bg_image";s:0:"";s:11:"bg_position";s:20:"no-repeat;left top;;";s:7:"bg_size";s:4:"auto";s:13:"margin_bottom";s:0:"";s:7:"padding";s:1:"0";s:7:"animate";s:0:"";s:7:"classes";s:8:"pr24-col";s:5:"style";s:0:"";}}}s:4:"attr";a:9:{s:8:"bg_color";s:0:"";s:8:"bg_image";s:0:"";s:11:"bg_position";s:20:"no-repeat;left top;;";s:7:"bg_size";s:4:"auto";s:7:"move_up";s:0:"";s:7:"padding";s:0:"";s:13:"column_margin";s:0:"";s:14:"vertical_align";s:3:"top";s:5:"class";s:0:"";}}}}i:3;a:3:{s:3:"uid";s:9:"oq0ilrf6b";s:4:"attr";a:19:{s:5:"title";s:0:"";s:8:"bg_color";s:0:"";s:8:"bg_image";s:0:"";s:11:"bg_position";s:20:"no-repeat;left top;;";s:7:"bg_size";s:4:"auto";s:12:"bg_video_mp4";s:0:"";s:12:"bg_video_ogv";s:0:"";s:11:"padding_top";s:1:"0";s:14:"padding_bottom";s:1:"0";s:18:"padding_horizontal";s:3:"18%";s:7:"divider";s:0:"";s:9:"decor_top";s:0:"";s:12:"decor_bottom";s:0:"";s:10:"navigation";s:0:"";s:5:"style";s:0:"";s:5:"class";s:0:"";s:10:"section_id";s:10:"appendices";s:10:"visibility";s:0:"";s:4:"hide";s:0:"";}s:5:"wraps";a:1:{i:0;a:4:{s:3:"uid";s:9:"clsharcwq";s:4:"size";s:3:"1/1";s:5:"items";a:1:{i:0;a:4:{s:4:"type";s:9:"accordion";s:3:"uid";s:9:"woqui8229";s:4:"size";s:3:"1/1";s:6:"fields";a:7:{s:5:"title";s:0:"";s:5:"count";s:1:"6";s:4:"tabs";a:6:{i:0;a:2:{s:5:"title";s:39:"Bob Taylor letter to Ofwat (April 2025)";s:7:"content";s:331:"<p>On 17 April 2025 our Chief Executive Bob Taylor wrote to Ofwat Price Review Director Chris Walters. <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2025/04/Letter-to-Chris-Walters-Delivering-more-for-customers-and-the-environment-17-April-25_Redacted.pdf" target="_blank">Read the contents of this letter.</a></p>\n";}i:1;a:2:{s:5:"title";s:57:"Our Response to Ofwat\'s Draft Determination (August 2024)";s:7:"content";s:9928:"<p>In October we submitted our ambitious plans for the next five years to our financial regulator, Ofwat. </p>\n\n<p>At the start of July, Ofwat published its draft determination of our Business Plan for 2025 – 2030. This can be viewed<a href="https://www.ofwat.gov.uk/regulated-companies/price-review/2024-price-review/draft-determinations/" target="_blank"> here: Draft Determinations - Ofwat</a></p>\n \n<p>We have reviewed this over the summer; the documents below detail our response to Ofwat’s Draft Determination.</p>\n \n \n<span style="color: #50788A; font-size: 18px;"><strong>Executive Summary</strong></span>\n\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-EX-00-Executive-Summary.pdf" target="_blank">Read Portsmouth Waters PR24 Draft Determination Executive Summary</a></p>\n \n<span style="color: #50788A; font-size: 18px;"><strong>Response Documents</strong></span>\n\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-EA-00-Draft-Determination-response-Expenditure-Allowances_Redacted.pdf" target="_blank">PRT EA 00 Draft Determination response - Expenditure Allowances</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-OUT-00-PR24-Draft-Determination-response-Outcomes_Redacted.pdf" target="_blank">PRT OUT 00 - PR24 Draft Determination response - Outcomes</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-RR-00-PR24-Draft-Determination-response-Risk-and-Return_Redacted.pdf" target="_blank">PRT RR 00 - PR24 Draft Determination response - Risk and Return_Redacted</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-HT-00-PR24-Draft-Determination-response-Havant-Thicket_Redacted.pdf" target="_blank">PRT HT 00 - PR24 Draft Determination response - Havant Thicket Reservoir</a></p>\n \n<span style="color: #50788A; font-size: 18px;"><strong>Supporting Documents</strong></span>\n\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT-EA-01-UV-Crypto-Project-Review-REDACTIONS_Redacted.pdf" target="_blank">PRT EA 01 - UV-Crypto Project Review</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT-EA-02-Nitrate-Resilience-Project-Review-REDACTIONS_Redacted.pdf" target="_blank">PRT EA 02 - Nitrate Resilience Project Review</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT-EA-03-eCAF-Project-Review-REDACTED_Redacted.pdf" target="_blank">PRT EA 03 - eCAF Project Review</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT-EA-04-Service-Reservoir-Project-Review-REDACTED_Redacted.pdf" target="_blank">PRT EA 04 - Service Reservoir Project Review</a></p>\n<p>PRT EA 04 Appendix A - Service Reservoir Options<a href="mailto:pr24@portsmouthwater.co.uk"> - This document is available on request</a></p>\n<p>PRT EA 04 Appendix B - Service Reservoir Overview of Cost Estimates<a href="mailto:pr24@portsmouthwater.co.uk"> - This document is available on request</a></p>\n<p>PRT EA 04 Appendix C - Service Reservoir Detailed Costs<a href="mailto:pr24@portsmouthwater.co.uk"> - This document is available on request</a></p>\n<p>PRT EA 04 Appendix D - Service Reservoir Cost Estimates<a href="mailto:pr24@portsmouthwater.co.uk"> - This document is available on request</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-EA-05-Investment-Option-and-Valuation-in-Copperleaf-Enhancement-Cases.pdf" target="_blank">PRT EA05 Investment Option and Valuation in Copperleaf - Enhancement Cases</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT07.08-PFAS-Resilience-REDACTED_Redacted.pdf" target="_blank">PRT07.08 - PFAS Resilience Enhancement Investment Case</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-HT-01-First-Economics-Report-on-DD-Havant-Thicket-WACC.pdf" target="_blank">PRT HT01 - First Economics Report on DD Havant Thicket WACC</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-HT-02-NERA-Havant-Thicket-WACC-DD-Response.pdf" target="_blank">PRT HT02 - NERA Havant Thicket WACC DD Response</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-HT-03-Moodys-Report-UK-Water_PR24-DD-increases-sector-risk_14-Aug-2024_PBC1417545.pdf" target="_blank">PRT HT03 - Moodys Report UK Water PR24 DD increases sector risk Aug 2024</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-HT-04-Oxera-Investability-report-for-Water-UK.pdf" target="_blank">PRT HT 04 - Oxera Investability report for Water UK</a></p>\n\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-RR-01-PR24-Draft-Determination-Financial-Resilience-Board-Assurance-Centrus-Financial_Redacted.pdf" target="_blank">PRT RR 01 PR24 DD - Financial Resilience Board Assurance Centrus Financial (Redacted)</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-RR-02-Baringa-Ofwat-proposals-for-energy-costs-in-AMP8.pdf" target="_blank">PRT RR 02 Baringa - Ofwat proposals for energy costs in AMP8</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-RR-03-Oxera-Investability-report-for-Water-UK.pdf" target="_blank">PRT RR 03 Oxera Investability report for Water UK</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-RR-04-PFAS-Uncertainty-at-PR24.pdf" target="_blank">PRT RR 04 PFAS Uncertainty at PR24</a></p>\n \n<span style="color: #50788A; font-size: 18px;"><strong>Data Tables and Commentaries</strong></span>\n\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT51-PR24-Business-Plan-Tables-DD-submission.xlsb" target="_blank">PRT51 PR24 - Business Plan Tables DD Submission</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-PR24-New-Additional-Business-Plan-Data-Tables-DD-submission.xlsx" target="_blank">PRT PR24 - New Additional Business Plan Data Tables</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-DD-Commentary-August-2024-Outcomes.pdf" target="_blank">PRT DD Commentary August 2024 - Outcomes</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-DD-Commentary-August-2024-Costs-Wholesale.pdf" target="_blank">PRT DD Commentary August 2024 - Costs Wholesale</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-DD-Commentary-August-2024-Risk-and-Return.pdf" target="_blank">PRT DD Commentary August 2024 - Risk and Return</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-DD-Commentary-August-2024-Water-Resources.pdf" target="_blank">PRT DD Commentary August 2024 - Water Resources</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-DD-Commentary-August-2024-Past-Delivery.pdf" target="_blank">PRT DD Commentary August 2024 - Past Delivery</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-DD-Commentary-August-2024-Supplementary-Tables.pdf" target="_blank">PRT DD Commentary August 2024 - Supplementary Tables</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-DD-Commentary-August-2024-Additional-tables.pdf" target="_blank">PRT DD Commentary August 2024 - Additional tables</a></p>\n \n<span style="color: #50788A; font-size: 18px;"><strong>Ofwat Models</strong></span>\n\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT-PR24-draft-determinations-company-representation-proforma-NOV24.xlsx" target="_blank">PRT PR24DD - Draft Determinations Company Representation Proforma Submitted</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-PR24-DD-Cost-of-new-debt-reconciliation-PRTUPDATED.xlsm" target="_blank">PRT PR24DD - Cost of new debt reconciliation</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-PR24-DD-Cost-sharing-total-costs-Reconcilation-PRTUPDATED.xlsm" target="_blank">PRT PR24DD - Cost sharing total costs reconcilation</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-PR24-DD-Developer-services-reconciliation-model-PRTUPDATED.xlsx" target="_blank">PRT PR24DD - Developer Services Reconciliation Model</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-PR24-DD-Other-adjustments-PRTUPDATED.xlsx" target="_blank">PRT PR24DD - Other Adjustments</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-PR24-DD-RCV-adjustments-model-Portsmouth-WaterUPDATED.xlsx" target="_blank">PRT PR24DD - RCV Adjustments Model</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-PR24-DD-Residential-retail-reconciliation-PRTcorrectedUPDATED.xlsx" target="_blank">PRT PR24DD - Residential Retail Reconciliation PRT-AUG24</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-PR24-DD-Revenue-adjustments-model-Portsmouth-WaterUPDATED.xlsx" target="_blank">PRT PR24DD - Revenue Adjustments Model Portsmouth Water</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-PR24-DD-Revenue-forecasting-incentive_PRTUPDATED.xlsx" target="_blank">PRT PR24DD - Revenue Forecasting Incentive</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-PR24-DD-RPI-CPIH-wedge-model-Portsmouth-WaterUPDATED.xlsx" target="_blank">PRT PR24DD - RPI CPIH Wedge Model</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-PR24-DD-Tax-reconciliation-PRT.xlsm" target="_blank">PRT PR24DD - Tax Reconciliation</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-PR24-financial-model-v21s-TEMPLATE_DDRepFINAL.xlsx" target="_blank">PRT PR24DD - Financial Model V21S</a></p>";}i:2;a:2:{s:5:"title";s:10:"Appendices";s:7:"content";s:5847:"<h4>PRT03: Engaging and Understanding Our Customers and Communities</h4>\n<p><b>Please see \'Customer Insight Documents\' section</a></li>\n</b></p>\n\n<h4>PRT04: Delivering for Our Customers and Communities</h4>\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT04.01%20Optopia%20Carbon%20report.pdf" target="_blank">PRT04.01 - Optopia Carbon Report</a></p>\n\n<h4>PRT05: Delivering Outcomes for Our Customers</h4>\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT05.01%20Artesia%20Review%20of%20PCC.pdf" target="_blank">PRT05.01 - Artesia Review of PCC</a></p>\n\n<h4>PRT07: Our Investment Plan 2023-2030</h4>\n\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT07.01-Security-Resilience-and-eCAF-Compliance-at-Operational-Sites-Redacted.pdf\n" target="_blank">PRT07.01 - Security Resilience and eCAF Compliance at Operational Sites</a></p>\n\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT07.02-Raw-Water-Resilience-Enhancements-Disinfection-Redacted.pdf\n" target="_blank">PRT07.02 - Raw Water Resilience Enhancements (Disinfection)</a></p>\n\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT07.03-Raw-Water-Deterioration-and-Drought-Capacity-Enhancements-Redacted.pdf\n" target="_blank">PRT07.03 - Raw Water Deterioration and Drought Capacity Enhancements</a></p>\n\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT07.04-The-Isolation-and-Recovery-of-Service-Reservoirs-Redacted.pdf\n" target="_blank">PRT07.04 - The Isolation and Recovery of Service Reservoirs</a></p>\n\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT07.05_WINEP_and_Protecting_the_Environment.pdf" target="_blank">PRT07.05 - WINEP and Protecting the Environment</a></p>\n<ul>\n<li>PRT07.05.01: Portsmouth Water Investigation Costing (SDS-JN)  - <a href="mailto:pr24@portsmouthwater.co.uk">This document is available on request</a></li>\n<li>PRT07.05.02: Portsmouth Water WINEP PR24 Development - <a href="mailto:pr24@portsmouthwater.co.uk">This document is available on request</a></li>\n<li>PRT07.05.03: Supplemental_WINEP Methodology and driver codes - <a href="mailto:pr24@portsmouthwater.co.uk">This document is available on request</a></li>\n</ul>\n\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT07.06_Reducing_Customer_Side_Demand_Universal_Smart_Metering.pdf" target="_blank">PRT07.06 Reducing Customer Side Demand (Universal Smart Metering)</a></p>\n<ul> \n<li>PRT07.06.01 Report - WSM  WDM roll-out - CBA findings - <a href="mailto:pr24@portsmouthwater.co.uk">This document is available on request</a></li>\n</ul> \n\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT07.07-Lead-Strategy-Implementation-Redacted.pdf\n" target="_blank">PRT07.07 Lead Strategy Implementation</a></p>\n\n<h4>PRT09: Securing Value for Money</h4>\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT09.01%20Frontier%20Economics%20-%20High-level%20forecasts%20of%20Portsmouth%20PR24%20allowances.pdf" target="_blank">PRT09.01 Frontier Economics - High-level forecasts of Portsmouth PR24 allowances</a></p>\n\n<h4>PRT10: Innovation to Enhance Our Service Delivery</h4>\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT10.02%20PW%20Innovation%20Framework.pdf" target="_blank">PRT10.02 PW Innovation Framework Draft V11</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT10.03%20UK-2050-Water-Innovation-Strategy.pdf" target="_blank">PRT10.03 UK-2050-Water-Innovation-Strategy</a></p>\n\n<h4>PRT13: Aligning Risk and Return</h4>\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT13.01%20Credit_Opinion-Portsmouth-Water-Limited-10Mar2023%20%28Moodys%29.pdf" target="_blank">PRT13.01 Credit_Opinion-Portsmouth-Water-Limited-10Mar2023-PBC_1353763 (005)</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT13.02%20Havant%20Thicket%20Reservoir%20Allowed%20Cost%20of%20Captial%20%28First%20Economics%20Report%29.pdf" target="_blank">PRT13.02 Havant Thicket Reservoir Allowed Cost of Capital (First Economics Report)</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT13.03%20Cost%20of%20Capital%20for%20Havant%20Thicket%20%28NERA%20Economic%20Consulting%29.pdf" target="_blank">PRT13.03 Cost of Capital for Havant Thicket (NERA Economic Consulting)</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT13.04-Financeability-and-Financial-Resilience-Centrus-Assurance.pdf" target="_blank">PRT13.04 Financeability and Financial Resilience Centrus Assurance</a></p>\n\n\n<h4>PRT15: Board Assurance</h4>\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT15.02-Portsmouth-Water-Phase-3-Final-Deliverable-250923.pdf\n" target="_blank">PRT15.02 - SIA report</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT15.03-PRT-Board-PR24-Assurance-Letter.pdf\n" target="_blank">PRT15.03 - Jacobs assurance report</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT15.04-Jacobs-Documents-assurance-report.pdf\n" target="_blank">PRT15.04 - Jacobs Documents assurance report</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT15.05-Jacobs-Data-Tables-assurance-report.pdf\n" target="_blank">PRT15.05 - Jacobs Data Tables assurance report</a></p>\n<p>PRT15.06 - KPMG Data Tables assurance report - <a href="mailto:pr24@portsmouthwater.co.uk">This document is available on request</a></p>\n\n<h4>PRT17: Water Resource Management Plan</h4>\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT17.01%20Portsmouth%20Water%20WRMP24Tables_v7.xlsx" target="_blank">PRT17.01 Portsmouth Water WRMP24Tables_v7 </a></p>\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/08/Portsmouth-Water-dWRMP24-Statement-of-Response.pdf" target="_blank">PRT17.02 Portsmouth Water dWRMP24 Statement of Response.</a></p>";}i:3;a:2:{s:5:"title";s:28:"Data Tables and Commentaries";s:7:"content";s:1910:"<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT51.xlsb" target="_blank">PRT51: PR24 - Business Plan Tables</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT51-Jan24update.xlsb" target="_blank">PRT51: PR24 – Business Plan Tables – 26 January 2024 Update</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT52.xlsx" target="_blank">PRT52: Additional Information Request - Energy Costs</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT53.pdf" target="_blank">PRT53: Outcomes</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT54.pdf" target="_blank">PRT54: Risk & Return</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT55.pdf" target="_blank">PRT55: Costs (wholesale) - water</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT55.01.xlsx" target="_blank">PRT55.01: Appendix to CW20 - Additional-Cohort</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT56.pdf" target="_blank">PRT56: Water Resources</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT57.pdf" target="_blank">PRT57: Retail</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT58.pdf" target="_blank">PRT58: Developer services</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT59.pdf" target="_blank">PRT59: Long-term strategies</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT60.pdf" target="_blank">PRT60: Supplementary tables</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT61.pdf" target="_blank">PRT61: Summary tables</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT62.pdf" target="_blank">PRT62: Past delivery</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT63.pdf" target="_blank">PRT63: Energy Costs </a></p>";}i:4;a:2:{s:5:"title";s:23:"Ofwat and Legacy Models";s:7:"content";s:2220:"<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT62.01.xlsm" target="_blank">PRT62.01 Cost-of-new-debt-indexation-model</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT62.02.xlsx" target="_blank">PRT62.02 Developer Services Reconciliation Model</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT62.03.xlsm" target="_blank">PRT62.03 Gearing-Outperformance-Sharing-Mechanism</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT62.04.xlsm" target="_blank">PRT62.04 PR19-Innovation-funding-reconciliation-model</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT62.05.xlsx" target="_blank">PRT62.05 PR19IPD04-in-period-adjustments-model</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT62.06.xlsx" target="_blank">PRT62.06 PR24-RCV-adjustments-feeder-model</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT62.07.xlsx" target="_blank">PRT62.07 PR24-Revenue-adjustments-feeder-mode<l/a></p>\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT62.08.xlsx" target="_blank">PRT62.08 Residential-Retail-Reconciliation-Model</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT62.09.xlsb" target="_blank">PRT62.09 RFI-model-Apr-2023</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT62.10.xlsx" target="_blank">PRT62.10 RPI-CPIH-wedge-true-up-model</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT62.11.xlsb" target="_blank">PRT62.11 Tax-reconciliation-tool</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT64.xlsx" target="_blank">PRT64 PR24_Business_plan_tables_to_financial_model_mapping_tool_v5_25Sep</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT65.xlsx" target="_blank">PRT65 PR24-financial-model-v21a 25Sept</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT66%20-%20PRT23-24.xlsx" target="_blank">PRT66 PR19IPD01_ODI-performance-model-v1.10 - PRT23-24</a></p>\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT67%20-%20PRT24-25.xlsx" target="_blank">PRT67 PR19IPD01_ODI-performance-model-v1.10 - PRT24-25</a></p>";}i:5;a:2:{s:5:"title";s:26:"Customer Insight Documents";s:7:"content";s:4359:"<h5><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT03.67%2076.%20QuantAAT_PortsmouthWater%20report.pptx" target="_blank">PRT03.67 Affordability and Acceptability Testing - Quantitative Report</a></h5>\n<h5><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT03.75%20Summary%20of%20Engagement%20Triangulation.pptx" target="_blank">PRT03.75 Summary of Engagement Triangulation</a></h5>\n</br>\n<span style="color: #006eb7; font-size: 18px;"><strong><a href="https://www.portsmouthwater.co.uk/downloads/pr24/Customer-Engagement/PortsmouthWater_Customer-Engagement.zip" target="_blank">Please download our pack of Customer Engagement (74,337KB) to view the rest of our evidenced Customer Insight.</a></strong></span>\n</br>\n<p><strong>Below you will see a list of the documents you will find in this .zip file. These are referenced in PRT03 Engaging and Understanding Our Customers and Communities of our Business Plan:</b></p>\n\n <p>PRT03.01 PR19 Customer Engagement and Triangulation\n <p>PRT03.02 Deliberative Qualitative Research\n <p>PRT03.03 22a. Foundational Customer Research\n <p>PRT03.04 Stakeholder Business Plan Priorities\n <p>PRT03.05 25a. Stimulus\n <p>PRT03.06 25b. Discussion Guide\n <p>PRT03.07 25c. Research Reading Materials\n <p>PRT03.08 Barometer Panel - Wave 1\n <p>PRT03.09 26a. Questionnaire\n <p>PRT03.10 Customer Priorities\n <p>PRT03.11 Supporting Vulnerable Customers\n <p>  PRT03.12 Barometer Panel - Wave 2\n <p>  PRT03.13 39a. Questionnaire\n <p>  PRT03.14 Customer Advisory Panel - Wave 1\n <p>  PRT03.15 40a. Stimulus\n <p>  PRT03.16  40b. HH Discussion Guide\n <p>  PRT03.17  40c. NHH Discussion Guide\n <p>  PRT03.18  Vulnerable Customer\n <p>  PRT03.19  46b. Discussion Guide\n <p>  PRT03.20  Barometer Panel - Wave 3\n <p>  PRT03.21  57a. Questionnaire\n <p>  PRT03.22  Cross Subsidy Research\n <p>  PRT03.23  58a. Questionnaire\n <p>  PRT03.24  Future Customers Panel\n <p>  PRT03.25  60a. Day 1 Presentation\n <p>  PRT03.26  60b. Day 2 Presentation\n <p>  PRT03.27  60c. Stimulus\n <p>  PRT03.28  60d. Discussion Guide Day 1\n <p>  PRT03.29  60e. Discussion Guide Day 2\n <p>  PRT03.30  Customer Advisory Panel - Wave 2\n <p>  PRT03.31  61a. Stimulus\n <p>  PRT03.32  61b. NHH Discussion Guide\n <p>  PRT03.33  Barometer Panel - Wave 4\n <p>  PRT03.34  63a. Questionnaire\n <p>  PRT03.36  64a. HH Stimulus\n <p>  PRT03.37  64b. NHH Stimulus\n <p>  PRT03.35  Customer Advisory Panel - Wave 3\n <p>  PRT03.39  67a. Stimulus\n <p>  PRT03.40  67b. Discussion Guide\n <p>  PRT03.38  Future Customers Panel - Plan Choices\n <p>  PRT03.39  67a. Stimulus\n <p>  PRT03.40  67b. Discussion Guide\n <p>  PRT03.41  Customer Advisory Panel - Wave 4\n <p>  PRT03.42  68a. Discussion Guide\n <p>  PRT03.43  68b. Stimulus\n <p>  PRT03.44  Plan Choices - NHH Customers\n <p>  PRT03.45  69a. Stimulus\n <p>  PRT03.46  69b. NHH Discussion Guide\n <p>  PRT03.47  69c. Developers Discussion Guide\n <p>  PRT03.48  Plan Choices - Full Triangulation\n <p>  PRT03.49  70a. Survey\n <p>  PRT03.50  Affordability and Acceptability Testing - Qualitative Report\n <p>  PRT03.51 71a. Deliberative Moderator Guide\n <p>  PRT03.52  71b. Online NHH Discussion Guide\n <p>  PRT03.53  71c. Health and Vulnerable Discussion Guide\n <p>  PRT03.54  71d. HH Stimulus\n <p>  PRT03.55  71.e HH Pre Read inc. Recording\n <p>  PRT03.56  71f. NHH Depth Stimulus\n <p>  PRT03.57  71g. NHH Pre Read\n <p>  PRT03.58 71h. Vulnerable Pre Read\n <p>  PRT03.59  71i. Vulnerable Depth Stimulus\n <p>  PRT03.60  Smart Meter Hyper Care\n <p>  PRT03.61  73a. Discussion Guide\n <p>  PRT03.62  73b. Stimulus\n <p>  PRT03.63  Hard to Reach Customers\n <p>  PRT03.64  74a. Discussion Guide\n <p>  PRT03.65  74b. Stimulus\n <p>  PRT03.66  LTDS\n <p>  PRT03.68  76a. Survey Questionnaire\n <p>  PRT03.69  Customer Advisory Panel - Wave 5 and Customer Barometer Panel - Wave 6\n <p>  PRT03.70  77a. Discussion Guide\n <p>  PRT03.71  77b. Stimulus CAP\n <p>  PRT03.72  77c. Barometer Questionnaire\n <p>  PRT03.73  77d. Stimulus Barometer\n <p>  PRT03.74  77e. Student Barometer Questionnaire\n <p>  PRT03.76  78a. Synthesis and Triangulation Report 1\n <p>  PRT03.77  78b. Synthesis and Triangulation Report 2\n <p>  PRT03.78  78c. Synthesis and Triangulation Report 3\n <p>  PRT03.79  78d. Synthesis and Triangulation Report 4\n <p>  PRT03.80  78e. Synthesis and Triangulation Report 5\n <p>  PRT03.81  78f. Synthesis and Triangulation Report 6";}}s:7:"open1st";s:1:"0";s:7:"openAll";s:1:"0";s:5:"style";s:9:"accordion";s:7:"classes";s:0:"";}}}s:4:"attr";a:9:{s:8:"bg_color";s:0:"";s:8:"bg_image";s:0:"";s:11:"bg_position";s:20:"no-repeat;left top;;";s:7:"bg_size";s:4:"auto";s:7:"move_up";s:0:"";s:7:"padding";s:0:"";s:13:"column_margin";s:0:"";s:14:"vertical_align";s:3:"top";s:5:"class";s:0:"";}}}}}'); 
INSERT INTO `wlcj_postmeta` VALUES (107638, 14208, 'mfn-page-items-seo', '<img src="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/Website-Banners-1.jpg" alt="Website Banners (1)"/>\ncenter\n\n<p><span style="color: #006eb7; font-size: 18px;"><strong>Portsmouth Water has been supplying high-quality, reliable, affordable water to our customers in West Sussex and Hampshire for more than 160 years.<br /></strong></span><br /><span style="color: #006eb7; font-size: 18px;">Our business plan for 2025-30 <a href="https://www.portsmouthwater.co.uk/2025/02/18/portsmouth-water-has-accepted-final-determination-pr24/">has been agreed with Ofwat</a>, the water industry regulator. We created this plan with your input and it sets out the details of how we plan to consistently deliver high levels of service, the lowest bills in the industry and maintaining our customers’ trust to do so.</span></p>\n\n<h2>Customer Summary: Our Final Business Plan 2025 to 2030</h2>\n\n<p style="color: #006eb7; font-size: 80%; margin-bottom: 0; padding-left: 6px;"><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2025/03/10827a_PW-–-BP-Customer-Summary-2025_FINAL.pdf" target="_blank" rel="noopener"><img class="wp-image-14213 aligncenter" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/PRT01.jpg" alt="" width="150" height="212" /></a></p>\n\n<p style="color: #006eb7; font-size: 120%; font-weight: bold; margin: 0;"><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2025/03/10827a_PW-–-BP-Customer-Summary-2025_FINAL.pdf" target="_blank" rel="noopener">A Summary of our Final Business Plan for our <span style="color: #fb8f1c;">Customers</span></a></p><p>We’re proud to share our plans with you for how we will continue to provide the most reliable and high-quality water in England and Wales for the lowest cost. We’ve been part of this community for 166 years and our ongoing commitment to you is to deliver <strong>Excellence in Water. Always.</strong></p><p>At its heart, our plan is to make the best use of the water we have by reducing leaks and supporting you to reduce your water use with meters, alongside the delivery of Havant Thicket Reservoir, the first new reservoir in a generation.</p><p>[button title="Download PDF" link="https://www.portsmouthwater.co.uk/wp-content/uploads/2025/03/10827a_PW-–-BP-Customer-Summary-2025_FINAL.pdf" target="_blank" align="" icon="" icon_position="" color="#006eb7" font_color="#ffffff" size="2" full_width="" class="" download="" rel=""]</p>\n\n<h4>Vision and long term plans</h4>\n\n[image src="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/11/vision-document-our-25-year-vision-nov23.jpg" width="141px" height="" align="left" stretch="0" border="0" margin_top="" margin_bottom="" link_image="" link="https://www.portsmouthwater.co.uk/downloads/pr24/vision-document-our-25-year-vision-nov23.pdf" target="_blank" hover="" alt="" caption="" greyscale="" animate=""]\r\n\r\n<p class="pr24-doctitle"><a href="https://www.portsmouthwater.co.uk/downloads/pr24/vision-document-our-25-year-vision-nov23.pdf" target="_blank"><span class="pr24-doctitlehead">VISION DOCUMENT</span><br/>\r\nOur 25-Year Vision<br/>(updated Nov 23)</a></p>\nno-repeat;left top;;\nauto\npr24-col\n\n[image src="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/PRT17.jpg" width="100px" height="" align="left" stretch="0" border="0" margin_top="" margin_bottom="" link_image="" link="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/Portsmouth-Water-WRMP24-rdWRMP24-August-2023.pdf" target="_blank" hover="" alt="" caption="" greyscale="" animate=""]\r\n\r\n<p class="pr24-doctitle"><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/Portsmouth-Water-WRMP24-rdWRMP24-August-2023.pdf" target="_blank"><span class="pr24-doctitlehead">PRT17</span><br/>\r\nWater Resource Management Plan (revised)</a></p>\nno-repeat;left top;;\nauto\npr24-col\n\n[image src="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/PRT16.jpg" width="141px" height="" align="left" stretch="0" border="0" margin_top="" margin_bottom="" link_image="" link="https://www.portsmouthwater.co.uk/wp-content/uploads/2022/08/PW-Vision-Brochure-Interactive.v2.pdf" target="_blank" hover="" alt="" caption="" greyscale="" animate=""]\r\n\r\n<p class="pr24-doctitle"><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2022/08/PW-Vision-Brochure-Interactive.v2.pdf" target="_blank"><span class="pr24-doctitlehead">PRT16</span><br/>\r\nOur 25-Year Vision<br/>(consultation version)</a></p>\nno-repeat;left top;;\nauto\npr24-col\n\n[image src="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/PRT18.jpg" width="100px" height="" align="left" stretch="0" border="0" margin_top="" margin_bottom="" link_image="" link="https://www.portsmouthwater.co.uk/downloads/pr24/PRT18-Long-Term-Delivery-Strategy-2025-2050-Redacted.pdf" target="_blank" hover="" alt="" caption="" greyscale="" animate=""]\r\n\r\n<p class="pr24-doctitle"><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT18-Long-Term-Delivery-Strategy-2025-2050-Redacted.pdf" target="_blank"><span class="pr24-doctitlehead">PRT18</span><br/>\r\nLong-Term Delivery Strategy 2025-2050</a></p>\nno-repeat;left top;;\nauto\npr24-col\n\n<h4>Our Business Plan Submission: October 2023</h4><p><span style="color: #006eb7; font-size: 18px;">We recommend using our <em><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT19_Document_Navigation.pdf">Document Navigation Guide, </a> as this includes</em><em> details about the structure of our Business Plan.</em></span></p>\n\nBusiness Plan Summary\n<p style="color: #006eb7; font-size: 80%; margin-bottom: 0; padding-left: 6px;"><a href="https://www.portsmouthwater.co.uk/downloads/pr24/Portsmouth%20Water%20Business%20Plan%20%E2%80%93%20Customer%20Summary%202023.pdf" target="_blank" rel="noopener"><img class="alignleft wp-image-14213" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/PRT01.jpg" alt="" width="100" height="141" /></a><br />Customer Summary Document</p><p style="color: #006eb7; font-size: 120%; font-weight: bold; margin: 0;"><a href="https://www.portsmouthwater.co.uk/downloads/pr24/Portsmouth%20Water%20Business%20Plan%20–%20Customer%20Summary%202023.pdf" target="_blank" rel="noopener">A SUMMARY FOR OUR <span style="color: #fb8f1c;">CUSTOMERS</span></a></p><p style="color: #fb8f1c; margin: 0px;"><a href="https://www.portsmouthwater.co.uk/downloads/pr24/Portsmouth%20Water%20Business%20Plan%20%E2%80%93%20Customer%20Summary%202023.pdf" target="_blank" rel="noopener">Business Plan 2025 to 2030 | Customer Summary</a></p>\n\n<p style="color: #006eb7; font-size: 80%; margin-bottom: 0; padding-left: 6px;"><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT01-excellence-in-water-always.pdf" target="_blank" rel="noopener"><img class="alignleft wp-image-14213" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/PRT01.jpg" alt="" width="100" height="141" /></a><br /><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT01-excellence-in-water-always.pdf" target="_blank" rel="noopener">PRT01</a></p><p style="color: #006eb7; font-size: 120%; font-weight: bold; margin: 0;"><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT01-excellence-in-water-always.pdf" target="_blank" rel="noopener">EXCELLENCE IN WATER. <span style="color: #fb8f1c;">ALWAYS.</span></a></p><p style="color: #fb8f1c; margin: 0px;"><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT01-excellence-in-water-always.pdf" target="_blank" rel="noopener">Business Plan 2025 to 2030</a></p>\n\n[image src="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/PRT03.jpg" width="100px" height="" align="left" stretch="0" border="0" margin_top="" margin_bottom="" link_image="" link="https://www.portsmouthwater.co.uk/downloads/pr24/PRT03_Engaging_and_Understanding_Our_Customers_and_Communities.pdf" target="_blank" hover="" alt="" caption="" greyscale="" animate=""]\r\n\r\n<p class="pr24-doctitle"><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT03_Engaging_and_Understanding_Our_Customers_and_Communities.pdf" target="_blank"><span class="pr24-doctitlehead">PRT03</span><br/>\r\nEngaging and Understanding Our Customers and Communities</a></p>\nno-repeat;left top;;\nauto\npr24-col\n\n[image src="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/PRT04.jpg" width="100px" height="" align="left" stretch="0" border="0" margin_top="" margin_bottom="" link_image="" link="https://www.portsmouthwater.co.uk/downloads/pr24/PRT04_Delivering_for_Our_Customers_and_Communities.pdf" target="_blank" hover="" alt="" caption="" greyscale="" animate=""]\r\n\r\n<p class="pr24-doctitle"><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT04_Delivering_for_Our_Customers_and_Communities.pdf" target="_blank"><span class="pr24-doctitlehead">PRT04</span><br/>\r\nDelivering for Our Customers and Communities</a></p>\nno-repeat;left top;;\nauto\npr24-col\n\n[image src="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/PRT02.jpg" width="100px" height="" align="left" stretch="0" border="0" margin_top="" margin_bottom="" link_image="" link="https://www.portsmouthwater.co.uk/downloads/pr24/PRT02_Delivering_Havant_Thicket_Reservoir_for_Our_Customers_and_the_Region.pdf" target="_blank" hover="" alt="" caption="" greyscale="" animate=""]\r\n\r\n<p class="pr24-doctitle"><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT02_Delivering_Havant_Thicket_Reservoir_for_Our_Customers_and_the_Region.pdf" target="_blank"><span class="pr24-doctitlehead">PRT02</span><br/>\r\nDelivering Havant Thicket Reservoir for Our Customers and the Region</a></p>\nno-repeat;left top;;\nauto\npr24-col\n\n[image src="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/PRT05.jpg" width="100px" height="" align="left" stretch="0" border="0" margin_top="" margin_bottom="" link_image="" link="https://www.portsmouthwater.co.uk/downloads/pr24/PRT05_Delivering_Outcomes_for_Our_Customers.pdf" target="_blank" hover="" alt="" caption="" greyscale="" animate=""]\r\n\r\n<p class="pr24-doctitle"><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT05_Delivering_Outcomes_for_Our_Customers.pdf" target="_blank"><span class="pr24-doctitlehead">PRT05</span><br/>\r\nDelivering Outcomes for Our Customers</a></p>\nno-repeat;left top;;\nauto\npr24-col\n\n[image src="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/PRT07.jpg" width="100px" height="" align="left" stretch="0" border="0" margin_top="" margin_bottom="" link_image="" link="https://www.portsmouthwater.co.uk/downloads/pr24/PRT07-Our-Investment-Plan-Redacted.pdf" target="_blank" hover="" alt="" caption="" greyscale="" animate=""]\r\n\r\n<p class="pr24-doctitle"><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT07-Our-Investment-Plan-Redacted.pdf" target="_blank"><span class="pr24-doctitlehead">PRT07</span><br/>\r\nOur Investment Plan</a></p>\nno-repeat;left top;;\nauto\npr24-col\n\n[image src="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/PRT06.jpg" width="100px" height="" align="left" stretch="0" border="0" margin_top="" margin_bottom="" link_image="" link="https://www.portsmouthwater.co.uk/downloads/pr24/PRT06-Managing-Our-Resilience-in-the-Long-Term-Redacted.pdf" target="_blank" hover="" alt="" caption="" greyscale="" animate=""]\r\n\r\n<p class="pr24-doctitle"><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT06-Managing-Our-Resilience-in-the-Long-Term-Redacted.pdf" target="_blank"><span class="pr24-doctitlehead">PRT06</span><br/>\r\nManaging Our Resilience in the Long Term</a></p>\nno-repeat;left top;;\nauto\npr24-col\n\n[image src="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/PRT08-1.jpg" width="100px" height="" align="left" stretch="0" border="0" margin_top="" margin_bottom="" link_image="" link="https://www.portsmouthwater.co.uk/downloads/pr24/PRT08_Delivering_Our_Investment_Plan.pdf" target="_blank" hover="" alt="" caption="" greyscale="" animate=""]\r\n\r\n<p class="pr24-doctitle"><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT08_Delivering_Our_Investment_Plan.pdf" target="_blank"><span class="pr24-doctitlehead">PRT08</span><br/>\r\nDelivering Our Investment Plan</a></p>\nno-repeat;left top;;\nauto\npr24-col\n\n[image src="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/PRT09.jpg" width="100px" height="" align="left" stretch="0" border="0" margin_top="" margin_bottom="" link_image="" link="https://www.portsmouthwater.co.uk/downloads/pr24/PRT09_Securing_Value_for_Money.pdf" target="_blank" hover="" alt="" caption="" greyscale="" animate=""]\r\n\r\n<p class="pr24-doctitle"><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT09_Securing_Value_for_Money.pdf" target="_blank"><span class="pr24-doctitlehead">PRT09</span><br/>\r\nSecuring Value for Money</a></p>\nno-repeat;left top;;\nauto\npr24-col\n\n[image src="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/PRT10.jpg" width="100px" height="" align="left" stretch="0" border="0" margin_top="" margin_bottom="" link_image="" link="https://www.portsmouthwater.co.uk/downloads/pr24/PRT10_Innovation_to_Enhance_Our_Service_Delivery.pdf" target="_blank" hover="" alt="" caption="" greyscale="" animate=""]\r\n\r\n<p class="pr24-doctitle"><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT10_Innovation_to_Enhance_Our_Service_Delivery.pdf" target="_blank"><span class="pr24-doctitlehead">PRT10</span><br/>\r\nInnovation to Enhance Our Service Delivery</a></p>\nno-repeat;left top;;\nauto\npr24-col\n\n[image src="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/PRT11.jpg" width="100px" height="" align="left" stretch="0" border="0" margin_top="" margin_bottom="" link_image="" link="https://www.portsmouthwater.co.uk/downloads/pr24/PRT11_Addressing_Affordability_and_Vulnerability.pdf" target="_blank" hover="" alt="" caption="" greyscale="" animate=""]\r\n\r\n<p class="pr24-doctitle"><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT11_Addressing_Affordability_and_Vulnerability.pdf" target="_blank"><span class="pr24-doctitlehead">PRT11</span><br/>\r\nAddressing Affordability and Vulnerability</a></p>\nno-repeat;left top;;\nauto\npr24-col\n\n[image src="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/PRT12.jpg" width="100px" height="" align="left" stretch="0" border="0" margin_top="" margin_bottom="" link_image="" link="https://www.portsmouthwater.co.uk/downloads/pr24/PRT12_Accounting_for_Past_Performance.pdf" target="_blank" hover="" alt="" caption="" greyscale="" animate=""]\r\n\r\n<p class="pr24-doctitle"><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT12_Accounting_for_Past_Performance.pdf" target="_blank"><span class="pr24-doctitlehead">PRT12</span><br/>\r\nAccounting for Past Performance</a></p>\nno-repeat;left top;;\nauto\npr24-col\n\n[image src="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/PRT13-1.jpg" width="100px" height="" align="left" stretch="0" border="0" margin_top="" margin_bottom="" link_image="" link="https://www.portsmouthwater.co.uk/downloads/pr24/PRT13_Aligning_Risk_and_Return.pdf" target="_blank" hover="" alt="" caption="" greyscale="" animate=""]\r\n\r\n<p class="pr24-doctitle"><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT13_Aligning_Risk_and_Return.pdf" target="_blank"><span class="pr24-doctitlehead">PRT13</span><br/>\r\nAligning Risk and Return</a></p>\nno-repeat;left top;;\nauto\npr24-col\n\n[image src="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/PRT14.jpg" width="100px" height="" align="left" stretch="0" border="0" margin_top="" margin_bottom="" link_image="" link="https://www.portsmouthwater.co.uk/downloads/pr24/PRT14_Our_People.pdf" target="_blank" hover="" alt="" caption="" greyscale="" animate=""]\r\n\r\n<p class="pr24-doctitle"><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT14_Our_People.pdf" target="_blank"><span class="pr24-doctitlehead">PRT14</span><br/>\r\nOur People</a></p>\nno-repeat;left top;;\nauto\npr24-col\n\n[image src="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/09/PRT15.jpg" width="100px" height="" align="left" stretch="0" border="0" margin_top="" margin_bottom="" link_image="" link="https://www.portsmouthwater.co.uk/downloads/pr24/PRT15-Board-Assurance-Redacted.pdf" target="_blank" hover="" alt="" caption="" greyscale="" animate=""]\r\n\r\n<p class="pr24-doctitle"><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT15-Board-Assurance-Redacted.pdf" target="_blank"><span class="pr24-doctitlehead">PRT15</span><br/>\r\nBoard Assurance</a></p>\nno-repeat;left top;;\nauto\npr24-col\n\nBob Taylor letter to Ofwat (April 2025): <p>On 17 April 2025 our Chief Executive Bob Taylor wrote to Ofwat Price Review Director Chris Walters. <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2025/04/Letter-to-Chris-Walters-Delivering-more-for-customers-and-the-environment-17-April-25_Redacted.pdf" target="_blank">Read the contents of this letter.</a></p>\r\n\n\nOur Response to Ofwat\'s Draft Determination (August 2024): <p>In October we submitted our ambitious plans for the next five years to our financial regulator, Ofwat. </p>\r\n\r\n<p>At the start of July, Ofwat published its draft determination of our Business Plan for 2025 – 2030. This can be viewed<a href="https://www.ofwat.gov.uk/regulated-companies/price-review/2024-price-review/draft-determinations/" target="_blank"> here: Draft Determinations - Ofwat</a></p>\r\n \r\n<p>We have reviewed this over the summer; the documents below detail our response to Ofwat’s Draft Determination.</p>\r\n \r\n \r\n<span style="color: #50788A; font-size: 18px;"><strong>Executive Summary</strong></span>\r\n\r\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-EX-00-Executive-Summary.pdf" target="_blank">Read Portsmouth Waters PR24 Draft Determination Executive Summary</a></p>\r\n \r\n<span style="color: #50788A; font-size: 18px;"><strong>Response Documents</strong></span>\r\n\r\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-EA-00-Draft-Determination-response-Expenditure-Allowances_Redacted.pdf" target="_blank">PRT EA 00 Draft Determination response - Expenditure Allowances</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-OUT-00-PR24-Draft-Determination-response-Outcomes_Redacted.pdf" target="_blank">PRT OUT 00 - PR24 Draft Determination response - Outcomes</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-RR-00-PR24-Draft-Determination-response-Risk-and-Return_Redacted.pdf" target="_blank">PRT RR 00 - PR24 Draft Determination response - Risk and Return_Redacted</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-HT-00-PR24-Draft-Determination-response-Havant-Thicket_Redacted.pdf" target="_blank">PRT HT 00 - PR24 Draft Determination response - Havant Thicket Reservoir</a></p>\r\n \r\n<span style="color: #50788A; font-size: 18px;"><strong>Supporting Documents</strong></span>\r\n\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT-EA-01-UV-Crypto-Project-Review-REDACTIONS_Redacted.pdf" target="_blank">PRT EA 01 - UV-Crypto Project Review</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT-EA-02-Nitrate-Resilience-Project-Review-REDACTIONS_Redacted.pdf" target="_blank">PRT EA 02 - Nitrate Resilience Project Review</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT-EA-03-eCAF-Project-Review-REDACTED_Redacted.pdf" target="_blank">PRT EA 03 - eCAF Project Review</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT-EA-04-Service-Reservoir-Project-Review-REDACTED_Redacted.pdf" target="_blank">PRT EA 04 - Service Reservoir Project Review</a></p>\r\n<p>PRT EA 04 Appendix A - Service Reservoir Options<a href="mailto:pr24@portsmouthwater.co.uk"> - This document is available on request</a></p>\r\n<p>PRT EA 04 Appendix B - Service Reservoir Overview of Cost Estimates<a href="mailto:pr24@portsmouthwater.co.uk"> - This document is available on request</a></p>\r\n<p>PRT EA 04 Appendix C - Service Reservoir Detailed Costs<a href="mailto:pr24@portsmouthwater.co.uk"> - This document is available on request</a></p>\r\n<p>PRT EA 04 Appendix D - Service Reservoir Cost Estimates<a href="mailto:pr24@portsmouthwater.co.uk"> - This document is available on request</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-EA-05-Investment-Option-and-Valuation-in-Copperleaf-Enhancement-Cases.pdf" target="_blank">PRT EA05 Investment Option and Valuation in Copperleaf - Enhancement Cases</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT07.08-PFAS-Resilience-REDACTED_Redacted.pdf" target="_blank">PRT07.08 - PFAS Resilience Enhancement Investment Case</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-HT-01-First-Economics-Report-on-DD-Havant-Thicket-WACC.pdf" target="_blank">PRT HT01 - First Economics Report on DD Havant Thicket WACC</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-HT-02-NERA-Havant-Thicket-WACC-DD-Response.pdf" target="_blank">PRT HT02 - NERA Havant Thicket WACC DD Response</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-HT-03-Moodys-Report-UK-Water_PR24-DD-increases-sector-risk_14-Aug-2024_PBC1417545.pdf" target="_blank">PRT HT03 - Moodys Report UK Water PR24 DD increases sector risk Aug 2024</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-HT-04-Oxera-Investability-report-for-Water-UK.pdf" target="_blank">PRT HT 04 - Oxera Investability report for Water UK</a></p>\r\n\r\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-RR-01-PR24-Draft-Determination-Financial-Resilience-Board-Assurance-Centrus-Financial_Redacted.pdf" target="_blank">PRT RR 01 PR24 DD - Financial Resilience Board Assurance Centrus Financial (Redacted)</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-RR-02-Baringa-Ofwat-proposals-for-energy-costs-in-AMP8.pdf" target="_blank">PRT RR 02 Baringa - Ofwat proposals for energy costs in AMP8</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-RR-03-Oxera-Investability-report-for-Water-UK.pdf" target="_blank">PRT RR 03 Oxera Investability report for Water UK</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-RR-04-PFAS-Uncertainty-at-PR24.pdf" target="_blank">PRT RR 04 PFAS Uncertainty at PR24</a></p>\r\n \r\n<span style="color: #50788A; font-size: 18px;"><strong>Data Tables and Commentaries</strong></span>\r\n\r\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT51-PR24-Business-Plan-Tables-DD-submission.xlsb" target="_blank">PRT51 PR24 - Business Plan Tables DD Submission</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-PR24-New-Additional-Business-Plan-Data-Tables-DD-submission.xlsx" target="_blank">PRT PR24 - New Additional Business Plan Data Tables</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-DD-Commentary-August-2024-Outcomes.pdf" target="_blank">PRT DD Commentary August 2024 - Outcomes</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-DD-Commentary-August-2024-Costs-Wholesale.pdf" target="_blank">PRT DD Commentary August 2024 - Costs Wholesale</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-DD-Commentary-August-2024-Risk-and-Return.pdf" target="_blank">PRT DD Commentary August 2024 - Risk and Return</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-DD-Commentary-August-2024-Water-Resources.pdf" target="_blank">PRT DD Commentary August 2024 - Water Resources</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-DD-Commentary-August-2024-Past-Delivery.pdf" target="_blank">PRT DD Commentary August 2024 - Past Delivery</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-DD-Commentary-August-2024-Supplementary-Tables.pdf" target="_blank">PRT DD Commentary August 2024 - Supplementary Tables</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-DD-Commentary-August-2024-Additional-tables.pdf" target="_blank">PRT DD Commentary August 2024 - Additional tables</a></p>\r\n \r\n<span style="color: #50788A; font-size: 18px;"><strong>Ofwat Models</strong></span>\r\n\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT-PR24-draft-determinations-company-representation-proforma-NOV24.xlsx" target="_blank">PRT PR24DD - Draft Determinations Company Representation Proforma Submitted</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-PR24-DD-Cost-of-new-debt-reconciliation-PRTUPDATED.xlsm" target="_blank">PRT PR24DD - Cost of new debt reconciliation</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-PR24-DD-Cost-sharing-total-costs-Reconcilation-PRTUPDATED.xlsm" target="_blank">PRT PR24DD - Cost sharing total costs reconcilation</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-PR24-DD-Developer-services-reconciliation-model-PRTUPDATED.xlsx" target="_blank">PRT PR24DD - Developer Services Reconciliation Model</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-PR24-DD-Other-adjustments-PRTUPDATED.xlsx" target="_blank">PRT PR24DD - Other Adjustments</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-PR24-DD-RCV-adjustments-model-Portsmouth-WaterUPDATED.xlsx" target="_blank">PRT PR24DD - RCV Adjustments Model</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-PR24-DD-Residential-retail-reconciliation-PRTcorrectedUPDATED.xlsx" target="_blank">PRT PR24DD - Residential Retail Reconciliation PRT-AUG24</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-PR24-DD-Revenue-adjustments-model-Portsmouth-WaterUPDATED.xlsx" target="_blank">PRT PR24DD - Revenue Adjustments Model Portsmouth Water</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-PR24-DD-Revenue-forecasting-incentive_PRTUPDATED.xlsx" target="_blank">PRT PR24DD - Revenue Forecasting Incentive</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-PR24-DD-RPI-CPIH-wedge-model-Portsmouth-WaterUPDATED.xlsx" target="_blank">PRT PR24DD - RPI CPIH Wedge Model</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-PR24-DD-Tax-reconciliation-PRT.xlsm" target="_blank">PRT PR24DD - Tax Reconciliation</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2024/08/PRT-PR24-financial-model-v21s-TEMPLATE_DDRepFINAL.xlsx" target="_blank">PRT PR24DD - Financial Model V21S</a></p>\n\nAppendices: <h4>PRT03: Engaging and Understanding Our Customers and Communities</h4>\r\n<p><b>Please see \'Customer Insight Documents\' section</a></li>\r\n</b></p>\r\n\r\n<h4>PRT04: Delivering for Our Customers and Communities</h4>\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT04.01%20Optopia%20Carbon%20report.pdf" target="_blank">PRT04.01 - Optopia Carbon Report</a></p>\r\n\r\n<h4>PRT05: Delivering Outcomes for Our Customers</h4>\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT05.01%20Artesia%20Review%20of%20PCC.pdf" target="_blank">PRT05.01 - Artesia Review of PCC</a></p>\r\n\r\n<h4>PRT07: Our Investment Plan 2023-2030</h4>\r\n\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT07.01-Security-Resilience-and-eCAF-Compliance-at-Operational-Sites-Redacted.pdf\r\n" target="_blank">PRT07.01 - Security Resilience and eCAF Compliance at Operational Sites</a></p>\r\n\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT07.02-Raw-Water-Resilience-Enhancements-Disinfection-Redacted.pdf\r\n" target="_blank">PRT07.02 - Raw Water Resilience Enhancements (Disinfection)</a></p>\r\n\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT07.03-Raw-Water-Deterioration-and-Drought-Capacity-Enhancements-Redacted.pdf\r\n" target="_blank">PRT07.03 - Raw Water Deterioration and Drought Capacity Enhancements</a></p>\r\n\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT07.04-The-Isolation-and-Recovery-of-Service-Reservoirs-Redacted.pdf\r\n" target="_blank">PRT07.04 - The Isolation and Recovery of Service Reservoirs</a></p>\r\n\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT07.05_WINEP_and_Protecting_the_Environment.pdf" target="_blank">PRT07.05 - WINEP and Protecting the Environment</a></p>\r\n<ul>\r\n<li>PRT07.05.01: Portsmouth Water Investigation Costing (SDS-JN)  - <a href="mailto:pr24@portsmouthwater.co.uk">This document is available on request</a></li>\r\n<li>PRT07.05.02: Portsmouth Water WINEP PR24 Development - <a href="mailto:pr24@portsmouthwater.co.uk">This document is available on request</a></li>\r\n<li>PRT07.05.03: Supplemental_WINEP Methodology and driver codes - <a href="mailto:pr24@portsmouthwater.co.uk">This document is available on request</a></li>\r\n</ul>\r\n\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT07.06_Reducing_Customer_Side_Demand_Universal_Smart_Metering.pdf" target="_blank">PRT07.06 Reducing Customer Side Demand (Universal Smart Metering)</a></p>\r\n<ul> \r\n<li>PRT07.06.01 Report - WSM  WDM roll-out - CBA findings - <a href="mailto:pr24@portsmouthwater.co.uk">This document is available on request</a></li>\r\n</ul> \r\n\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT07.07-Lead-Strategy-Implementation-Redacted.pdf\r\n" target="_blank">PRT07.07 Lead Strategy Implementation</a></p>\r\n\r\n<h4>PRT09: Securing Value for Money</h4>\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT09.01%20Frontier%20Economics%20-%20High-level%20forecasts%20of%20Portsmouth%20PR24%20allowances.pdf" target="_blank">PRT09.01 Frontier Economics - High-level forecasts of Portsmouth PR24 allowances</a></p>\r\n\r\n<h4>PRT10: Innovation to Enhance Our Service Delivery</h4>\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT10.02%20PW%20Innovation%20Framework.pdf" target="_blank">PRT10.02 PW Innovation Framework Draft V11</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT10.03%20UK-2050-Water-Innovation-Strategy.pdf" target="_blank">PRT10.03 UK-2050-Water-Innovation-Strategy</a></p>\r\n\r\n<h4>PRT13: Aligning Risk and Return</h4>\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT13.01%20Credit_Opinion-Portsmouth-Water-Limited-10Mar2023%20%28Moodys%29.pdf" target="_blank">PRT13.01 Credit_Opinion-Portsmouth-Water-Limited-10Mar2023-PBC_1353763 (005)</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT13.02%20Havant%20Thicket%20Reservoir%20Allowed%20Cost%20of%20Captial%20%28First%20Economics%20Report%29.pdf" target="_blank">PRT13.02 Havant Thicket Reservoir Allowed Cost of Capital (First Economics Report)</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT13.03%20Cost%20of%20Capital%20for%20Havant%20Thicket%20%28NERA%20Economic%20Consulting%29.pdf" target="_blank">PRT13.03 Cost of Capital for Havant Thicket (NERA Economic Consulting)</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT13.04-Financeability-and-Financial-Resilience-Centrus-Assurance.pdf" target="_blank">PRT13.04 Financeability and Financial Resilience Centrus Assurance</a></p>\r\n\r\n\r\n<h4>PRT15: Board Assurance</h4>\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT15.02-Portsmouth-Water-Phase-3-Final-Deliverable-250923.pdf\r\n" target="_blank">PRT15.02 - SIA report</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT15.03-PRT-Board-PR24-Assurance-Letter.pdf\r\n" target="_blank">PRT15.03 - Jacobs assurance report</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT15.04-Jacobs-Documents-assurance-report.pdf\r\n" target="_blank">PRT15.04 - Jacobs Documents assurance report</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT15.05-Jacobs-Data-Tables-assurance-report.pdf\r\n" target="_blank">PRT15.05 - Jacobs Data Tables assurance report</a></p>\r\n<p>PRT15.06 - KPMG Data Tables assurance report - <a href="mailto:pr24@portsmouthwater.co.uk">This document is available on request</a></p>\r\n\r\n<h4>PRT17: Water Resource Management Plan</h4>\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT17.01%20Portsmouth%20Water%20WRMP24Tables_v7.xlsx" target="_blank">PRT17.01 Portsmouth Water WRMP24Tables_v7 </a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2023/08/Portsmouth-Water-dWRMP24-Statement-of-Response.pdf" target="_blank">PRT17.02 Portsmouth Water dWRMP24 Statement of Response.</a></p>\n\nData Tables and Commentaries: <p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT51.xlsb" target="_blank">PRT51: PR24 - Business Plan Tables</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT51-Jan24update.xlsb" target="_blank">PRT51: PR24 – Business Plan Tables – 26 January 2024 Update</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT52.xlsx" target="_blank">PRT52: Additional Information Request - Energy Costs</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT53.pdf" target="_blank">PRT53: Outcomes</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT54.pdf" target="_blank">PRT54: Risk & Return</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT55.pdf" target="_blank">PRT55: Costs (wholesale) - water</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT55.01.xlsx" target="_blank">PRT55.01: Appendix to CW20 - Additional-Cohort</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT56.pdf" target="_blank">PRT56: Water Resources</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT57.pdf" target="_blank">PRT57: Retail</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT58.pdf" target="_blank">PRT58: Developer services</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT59.pdf" target="_blank">PRT59: Long-term strategies</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT60.pdf" target="_blank">PRT60: Supplementary tables</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT61.pdf" target="_blank">PRT61: Summary tables</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT62.pdf" target="_blank">PRT62: Past delivery</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT63.pdf" target="_blank">PRT63: Energy Costs </a></p>\n\nOfwat and Legacy Models: <p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT62.01.xlsm" target="_blank">PRT62.01 Cost-of-new-debt-indexation-model</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT62.02.xlsx" target="_blank">PRT62.02 Developer Services Reconciliation Model</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT62.03.xlsm" target="_blank">PRT62.03 Gearing-Outperformance-Sharing-Mechanism</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT62.04.xlsm" target="_blank">PRT62.04 PR19-Innovation-funding-reconciliation-model</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT62.05.xlsx" target="_blank">PRT62.05 PR19IPD04-in-period-adjustments-model</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT62.06.xlsx" target="_blank">PRT62.06 PR24-RCV-adjustments-feeder-model</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT62.07.xlsx" target="_blank">PRT62.07 PR24-Revenue-adjustments-feeder-mode<l/a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT62.08.xlsx" target="_blank">PRT62.08 Residential-Retail-Reconciliation-Model</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT62.09.xlsb" target="_blank">PRT62.09 RFI-model-Apr-2023</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT62.10.xlsx" target="_blank">PRT62.10 RPI-CPIH-wedge-true-up-model</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT62.11.xlsb" target="_blank">PRT62.11 Tax-reconciliation-tool</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT64.xlsx" target="_blank">PRT64 PR24_Business_plan_tables_to_financial_model_mapping_tool_v5_25Sep</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT65.xlsx" target="_blank">PRT65 PR24-financial-model-v21a 25Sept</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT66%20-%20PRT23-24.xlsx" target="_blank">PRT66 PR19IPD01_ODI-performance-model-v1.10 - PRT23-24</a></p>\r\n<p><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT67%20-%20PRT24-25.xlsx" target="_blank">PRT67 PR19IPD01_ODI-performance-model-v1.10 - PRT24-25</a></p>\n\nCustomer Insight Documents: <h5><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT03.67%2076.%20QuantAAT_PortsmouthWater%20report.pptx" target="_blank">PRT03.67 Affordability and Acceptability Testing - Quantitative Report</a></h5>\r\n<h5><a href="https://www.portsmouthwater.co.uk/downloads/pr24/PRT03.75%20Summary%20of%20Engagement%20Triangulation.pptx" target="_blank">PRT03.75 Summary of Engagement Triangulation</a></h5>\r\n</br>\r\n<span style="color: #006eb7; font-size: 18px;"><strong><a href="https://www.portsmouthwater.co.uk/downloads/pr24/Customer-Engagement/PortsmouthWater_Customer-Engagement.zip" target="_blank">Please download our pack of Customer Engagement (74,337KB) to view the rest of our evidenced Customer Insight.</a></strong></span>\r\n</br>\r\n<p><strong>Below you will see a list of the documents you will find in this .zip file. These are referenced in PRT03 Engaging and Understanding Our Customers and Communities of our Business Plan:</b></p>\r\n\r\n <p>PRT03.01 PR19 Customer Engagement and Triangulation\r\n <p>PRT03.02 Deliberative Qualitative Research\r\n <p>PRT03.03 22a. Foundational Customer Research\r\n <p>PRT03.04 Stakeholder Business Plan Priorities\r\n <p>PRT03.05 25a. Stimulus\r\n <p>PRT03.06 25b. Discussion Guide\r\n <p>PRT03.07 25c. Research Reading Materials\r\n <p>PRT03.08 Barometer Panel - Wave 1\r\n <p>PRT03.09 26a. Questionnaire\r\n <p>PRT03.10 Customer Priorities\r\n <p>PRT03.11 Supporting Vulnerable Customers\r\n <p>  PRT03.12 Barometer Panel - Wave 2\r\n <p>  PRT03.13 39a. Questionnaire\r\n <p>  PRT03.14 Customer Advisory Panel - Wave 1\r\n <p>  PRT03.15 40a. Stimulus\r\n <p>  PRT03.16  40b. HH Discussion Guide\r\n <p>  PRT03.17  40c. NHH Discussion Guide\r\n <p>  PRT03.18  Vulnerable Customer\r\n <p>  PRT03.19  46b. Discussion Guide\r\n <p>  PRT03.20  Barometer Panel - Wave 3\r\n <p>  PRT03.21  57a. Questionnaire\r\n <p>  PRT03.22  Cross Subsidy Research\r\n <p>  PRT03.23  58a. Questionnaire\r\n <p>  PRT03.24  Future Customers Panel\r\n <p>  PRT03.25  60a. Day 1 Presentation\r\n <p>  PRT03.26  60b. Day 2 Presentation\r\n <p>  PRT03.27  60c. Stimulus\r\n <p>  PRT03.28  60d. Discussion Guide Day 1\r\n <p>  PRT03.29  60e. Discussion Guide Day 2\r\n <p>  PRT03.30  Customer Advisory Panel - Wave 2\r\n <p>  PRT03.31  61a. Stimulus\r\n <p>  PRT03.32  61b. NHH Discussion Guide\r\n <p>  PRT03.33  Barometer Panel - Wave 4\r\n <p>  PRT03.34  63a. Questionnaire\r\n <p>  PRT03.36  64a. HH Stimulus\r\n <p>  PRT03.37  64b. NHH Stimulus\r\n <p>  PRT03.35  Customer Advisory Panel - Wave 3\r\n <p>  PRT03.39  67a. Stimulus\r\n <p>  PRT03.40  67b. Discussion Guide\r\n <p>  PRT03.38  Future Customers Panel - Plan Choices\r\n <p>  PRT03.39  67a. Stimulus\r\n <p>  PRT03.40  67b. Discussion Guide\r\n <p>  PRT03.41  Customer Advisory Panel - Wave 4\r\n <p>  PRT03.42  68a. Discussion Guide\r\n <p>  PRT03.43  68b. Stimulus\r\n <p>  PRT03.44  Plan Choices - NHH Customers\r\n <p>  PRT03.45  69a. Stimulus\r\n <p>  PRT03.46  69b. NHH Discussion Guide\r\n <p>  PRT03.47  69c. Developers Discussion Guide\r\n <p>  PRT03.48  Plan Choices - Full Triangulation\r\n <p>  PRT03.49  70a. Survey\r\n <p>  PRT03.50  Affordability and Acceptability Testing - Qualitative Report\r\n <p>  PRT03.51 71a. Deliberative Moderator Guide\r\n <p>  PRT03.52  71b. Online NHH Discussion Guide\r\n <p>  PRT03.53  71c. Health and Vulnerable Discussion Guide\r\n <p>  PRT03.54  71d. HH Stimulus\r\n <p>  PRT03.55  71.e HH Pre Read inc. Recording\r\n <p>  PRT03.56  71f. NHH Depth Stimulus\r\n <p>  PRT03.57  71g. NHH Pre Read\r\n <p>  PRT03.58 71h. Vulnerable Pre Read\r\n <p>  PRT03.59  71i. Vulnerable Depth Stimulus\r\n <p>  PRT03.60  Smart Meter Hyper Care\r\n <p>  PRT03.61  73a. Discussion Guide\r\n <p>  PRT03.62  73b. Stimulus\r\n <p>  PRT03.63  Hard to Reach Customers\r\n <p>  PRT03.64  74a. Discussion Guide\r\n <p>  PRT03.65  74b. Stimulus\r\n <p>  PRT03.66  LTDS\r\n <p>  PRT03.68  76a. Survey Questionnaire\r\n <p>  PRT03.69  Customer Advisory Panel - Wave 5 and Customer Barometer Panel - Wave 6\r\n <p>  PRT03.70  77a. Discussion Guide\r\n <p>  PRT03.71  77b. Stimulus CAP\r\n <p>  PRT03.72  77c. Barometer Questionnaire\r\n <p>  PRT03.73  77d. Stimulus Barometer\r\n <p>  PRT03.74  77e. Student Barometer Questionnaire\r\n <p>  PRT03.76  78a. Synthesis and Triangulation Report 1\r\n <p>  PRT03.77  78b. Synthesis and Triangulation Report 2\r\n <p>  PRT03.78  78c. Synthesis and Triangulation Report 3\r\n <p>  PRT03.79  78d. Synthesis and Triangulation Report 4\r\n <p>  PRT03.80  78e. Synthesis and Triangulation Report 5\r\n <p>  PRT03.81  78f. Synthesis and Triangulation Report 6\n\naccordion\n\n'); 
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