INSERT INTO `wlcj_posts` VALUES (10317, 1, '2026-01-29 09:17:26', '2020-09-18 10:01:14', ' ', '', '', 'publish', 'closed', 'closed', '', '10317', '', '', '2026-01-29 09:17:26', '2026-01-29 09:17:26', '', 13489, 'https://www.portsmouthwater.co.uk/?p=10317', 38, 'nav_menu_item', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10319, 1, '2026-01-29 09:17:26', '2020-09-18 10:01:14', ' ', '', '', 'publish', 'closed', 'closed', '', '10319', '', '', '2026-01-29 09:17:26', '2026-01-29 09:17:26', '', 13489, 'https://www.portsmouthwater.co.uk/?p=10319', 41, 'nav_menu_item', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10331, 1, '2025-06-30 16:55:56', '2020-09-18 10:42:25', ' ', '', '', 'publish', 'closed', 'closed', '', '10331', '', '', '2025-06-30 16:55:56', '2025-06-30 15:55:56', '', 13489, 'https://www.portsmouthwater.co.uk/?p=10331', 1, 'nav_menu_item', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10337, 1, '2020-09-23 10:10:16', '2020-09-23 09:10:16', '<h2> Choice of Retailer</h2>\r\nBusinesses and other non-household customers are now able to choose their water retailer.  To learn more visit <a href="http://www.open-water.org.uk" target="_blank" rel="noopener noreferrer">www.open-water.org.uk</a> for details of the choices that the new arrangements will give you.\r\n\r\nIf you have a water supply emergency please contact Portsmouth Water on 023 9247 7999.\r\n\r\n&nbsp;\r\n<h2>Meter reading services</h2>\r\nPortsmouth Water is actively considering a non-household meter reading service. If you provide retailer services to the non-house water market, and would be interested to learn more about our plans please click <a href="mailto:john.pickford@portsmouthwater.co.uk?subject=non-household%20meter%20reading%20service%20-%20enquiry">here</a>.\r\n<h2>Accredited Entity</h2>\r\nPortsmouth Water recognises the Water Industry Registration Scheme - Accredited Entity (WIRSAE) and will allow accredited entities, under this scheme, to carry out the following defined activities on behalf of a Retailer:\r\n<ul>\r\n 	<li>Temporary Disconnection and Re-Connection Non-Household Premises up to and including 40mm sized supply</li>\r\n 	<li>Temporary Disconnection and Re-Connection Non-Household Premises over 40mm sized supply</li>\r\n</ul>\r\nDetails of the Lloyds Register WIRSAE Scheme, including the Generic Code of Practice, can be found here <a href="https://www.lr.org/en-gb/utilities/wirs-wirsae/wirs-accreditation/">https://www.lr.org/en-gb/utilities/wirs-wirsae/wirs-accreditation/</a> .\r\n\r\nDetails of Portsmouth Water’s Addendum to the WIRSAE Generic Code of Practice can be found <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2019/11/PRT-WIRSAE-CofP-Addendum.pdf">here</a>.', 'Businesses', '', 'inherit', 'closed', 'closed', '', '3877-revision-v1', '', '', '2020-09-23 10:10:16', '2020-09-23 09:10:16', '', 3877, 'https://www.portsmouthwater.co.uk/2020/09/23/3877-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10340, 1, '2020-09-23 15:30:34', '2020-09-23 14:30:34', '<h2> Choice of Retailer</h2>\r\nBusinesses and other non-household customers are now able to choose their water retailer.  To learn more visit <a href="http://www.open-water.org.uk" target="_blank" rel="noopener noreferrer">www.open-water.org.uk</a> for details of the choices that the new arrangements will give you.\r\n\r\nIf you have a water supply emergency please contact Portsmouth Water on 023 9247 7999.\r\n\r\n&nbsp;\r\n<h2>Meter reading services</h2>\r\nPortsmouth Water is actively considering a non-household meter reading service. If you provide retailer services to the non-household water market, and would be interested to learn more about our plans please click <a href="mailto:john.pickford@portsmouthwater.co.uk?subject=non-household%20meter%20reading%20service%20-%20enquiry">here</a>.\r\n<h2>Accredited Entity</h2>\r\nPortsmouth Water recognises the Water Industry Registration Scheme - Accredited Entity (WIRSAE) and will allow accredited entities, under this scheme, to carry out the following defined activities on behalf of a Retailer:\r\n<ul>\r\n 	<li>Temporary Disconnection and Re-Connection Non-Household Premises up to and including 40mm sized supply</li>\r\n 	<li>Temporary Disconnection and Re-Connection Non-Household Premises over 40mm sized supply</li>\r\n</ul>\r\nDetails of the Lloyds Register WIRSAE Scheme, including the Generic Code of Practice, can be found here <a href="https://www.lr.org/en-gb/utilities/wirs-wirsae/wirs-accreditation/">https://www.lr.org/en-gb/utilities/wirs-wirsae/wirs-accreditation/</a> .\r\n\r\nDetails of Portsmouth Water’s Addendum to the WIRSAE Generic Code of Practice can be found <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2019/11/PRT-WIRSAE-CofP-Addendum.pdf">here</a>.', 'Businesses', '', 'inherit', 'closed', 'closed', '', '3877-revision-v1', '', '', '2020-09-23 15:30:34', '2020-09-23 14:30:34', '', 3877, 'https://www.portsmouthwater.co.uk/2020/09/23/3877-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10341, 1, '2020-09-23 15:32:28', '2020-09-23 14:32:28', '<h2> Choice of Retailer</h2>\r\nBusinesses and other non-household customers are now able to choose their water retailer.  To learn more visit <a href="http://www.open-water.org.uk" target="_blank" rel="noopener noreferrer">www.open-water.org.uk</a> for details of the choices that the new arrangements will give you.\r\n\r\nIf you have a water supply emergency please contact Portsmouth Water on 023 9247 7999.\r\n\r\n&nbsp;\r\n<h2>Meter reading services</h2>\r\nPortsmouth Water is actively considering a non-household meter reading service. If you provide retailer services to the non-household water market, and would be interested to learn more about our plans please click <a href="mailto:wholesaleservicedesk@portsmouthwater.co.uk?subject=non-household%20meter%20reading%20service%20-%20enquiry">here</a>.\r\n<h2>Accredited Entity</h2>\r\nPortsmouth Water recognises the Water Industry Registration Scheme - Accredited Entity (WIRSAE) and will allow accredited entities, under this scheme, to carry out the following defined activities on behalf of a Retailer:\r\n<ul>\r\n 	<li>Temporary Disconnection and Re-Connection Non-Household Premises up to and including 40mm sized supply</li>\r\n 	<li>Temporary Disconnection and Re-Connection Non-Household Premises over 40mm sized supply</li>\r\n</ul>\r\nDetails of the Lloyds Register WIRSAE Scheme, including the Generic Code of Practice, can be found here <a href="https://www.lr.org/en-gb/utilities/wirs-wirsae/wirs-accreditation/">https://www.lr.org/en-gb/utilities/wirs-wirsae/wirs-accreditation/</a> .\r\n\r\nDetails of Portsmouth Water’s Addendum to the WIRSAE Generic Code of Practice can be found <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2019/11/PRT-WIRSAE-CofP-Addendum.pdf">here</a>.', 'Businesses', '', 'inherit', 'closed', 'closed', '', '3877-revision-v1', '', '', '2020-09-23 15:32:28', '2020-09-23 14:32:28', '', 3877, 'https://www.portsmouthwater.co.uk/2020/09/23/3877-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10346, 1, '2020-09-25 12:14:10', '2020-09-25 11:14:10', 'Portsmouth Water has launched its first biodiversity grant scheme. The scheme will be funded by Portsmouth Water up to a total of £250,000 over the next five years.\r\n\r\nThe scheme is part of our ongoing environmental commitments to enhance the habitat network surrounding land around Portsmouth Water’s operational sites.\r\n\r\nOver the years we have improved the biodiversity and environmental aspects on our operational land for example by improving areas such as to encourage water vole habitats, wildlife and fauna to flourish and making sure everything we do has biodiversity uppermost in our minds. This scheme will allow organisations and people to help us improve our environment even more.\r\n\r\nThe fund will receive applications to cover a number of environmental areas such as:\r\n<ul>\r\n 	<li>Biodiversity and habitat improvements e.g. coppicing woodland and wetland creation</li>\r\n 	<li>Invasive non-native species control e.g. Himalayan Balsam control to reduce bank erosion</li>\r\n 	<li>Species and habit survey projects e.g. invertebrate survey of grassland</li>\r\n</ul>\r\nBob Taylor CEO, Portsmouth Water said, “We have long been a pro-active custodian of the environment and although at times the balance between providing an effective water supply and protecting the environment can be difficult we have always wherever possible seek to put the environment at the top of our priorities. Even more so when nearly every piece of customer research we have conducted has come to the conclusion that the environment must be at the top of our priorities.\r\n\r\nThis scheme allows for others to help us ensure that the environment flourishes in order for the next generation to enjoy.”\r\n\r\nWe are offering two grant schemes – A small grant scheme allowing for a single Payment up to £1,000 for projects and a large grant scheme between £1,000 and £10,000. The scheme is now open and all applications must be received by Friday 16th October 2020.\r\n\r\nFor more details on how to apply please visit: <a href="https://www.cleanwaterpartnership.co.uk/biodiversity" target="_blank" rel="noopener noreferrer">https://www.cleanwaterpartnership.co.uk/biodiversity</a>', 'Portsmouth Water launch Biodiversity Grant Scheme', '', 'publish', 'open', 'open', '', 'portsmouth-water-launch-biodiversity-grant-scheme', '', '', '2020-09-25 12:14:10', '2020-09-25 11:14:10', '', 0, 'https://www.portsmouthwater.co.uk/?p=10346', 85, 'post', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10347, 1, '2020-09-25 12:12:21', '2020-09-25 11:12:21', '{{unknown}}', '', '', 'publish', 'closed', 'closed', '', '6319d9f37b7fb0de12509c87353c011e', '', '', '2020-09-25 12:12:21', '2020-09-25 11:12:21', '', 0, 'https://www.portsmouthwater.co.uk/2020/09/25/6319d9f37b7fb0de12509c87353c011e/', 0, 'oembed_cache', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10348, 1, '2020-09-25 12:14:10', '2020-09-25 11:14:10', 'Portsmouth Water has launched its first biodiversity grant scheme. The scheme will be funded by Portsmouth Water up to a total of £250,000 over the next five years.\r\n\r\nThe scheme is part of our ongoing environmental commitments to enhance the habitat network surrounding land around Portsmouth Water’s operational sites.\r\n\r\nOver the years we have improved the biodiversity and environmental aspects on our operational land for example by improving areas such as to encourage water vole habitats, wildlife and fauna to flourish and making sure everything we do has biodiversity uppermost in our minds. This scheme will allow organisations and people to help us improve our environment even more.\r\n\r\nThe fund will receive applications to cover a number of environmental areas such as:\r\n<ul>\r\n 	<li>Biodiversity and habitat improvements e.g. coppicing woodland and wetland creation</li>\r\n 	<li>Invasive non-native species control e.g. Himalayan Balsam control to reduce bank erosion</li>\r\n 	<li>Species and habit survey projects e.g. invertebrate survey of grassland</li>\r\n</ul>\r\nBob Taylor CEO, Portsmouth Water said, “We have long been a pro-active custodian of the environment and although at times the balance between providing an effective water supply and protecting the environment can be difficult we have always wherever possible seek to put the environment at the top of our priorities. Even more so when nearly every piece of customer research we have conducted has come to the conclusion that the environment must be at the top of our priorities.\r\n\r\nThis scheme allows for others to help us ensure that the environment flourishes in order for the next generation to enjoy.”\r\n\r\nWe are offering two grant schemes – A small grant scheme allowing for a single Payment up to £1,000 for projects and a large grant scheme between £1,000 and £10,000. The scheme is now open and all applications must be received by Friday 16th October 2020.\r\n\r\nFor more details on how to apply please visit: <a href="https://www.cleanwaterpartnership.co.uk/biodiversity" target="_blank" rel="noopener noreferrer">https://www.cleanwaterpartnership.co.uk/biodiversity</a>', 'Portsmouth Water launch Biodiversity Grant Scheme', '', 'inherit', 'closed', 'closed', '', '10346-revision-v1', '', '', '2020-09-25 12:14:10', '2020-09-25 11:14:10', '', 10346, 'https://www.portsmouthwater.co.uk/2020/09/25/10346-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10350, 1, '2020-09-28 09:04:03', '2020-09-28 08:04:03', '', 'Priority Services - Update Request', '', 'publish', 'open', 'open', '', 'priority-services-update-request', '', '', '2020-09-28 09:11:22', '2020-09-28 08:11:22', '', 15073, 'https://www.portsmouthwater.co.uk/?page_id=10350', 0, 'page', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10351, 1, '2020-09-28 09:04:03', '2020-09-28 08:04:03', '', 'Priority Services - Update Request', '', 'inherit', 'closed', 'closed', '', '10350-revision-v1', '', '', '2020-09-28 09:04:03', '2020-09-28 08:04:03', '', 10350, 'https://www.portsmouthwater.co.uk/2020/09/28/10350-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10352, 1, '2020-09-28 11:17:21', '2020-09-28 10:17:21', '<h4>Please complete the form below with as much information as you can provide so that we can process your application as quickly as possible.</h4>\r\nThank You\r\n\r\n[hr height="5" style="default" line="default" themecolor="1"]\r\n\r\n[gravityform id="4" name="Water Meter Application" title="false" description="false" ajax="true"]', 'Water Meter Application for Domestic Customers', '', 'inherit', 'closed', 'closed', '', '1877-revision-v1', '', '', '2020-09-28 11:17:21', '2020-09-28 10:17:21', '', 1877, 'https://www.portsmouthwater.co.uk/2020/09/28/1877-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10364, 1, '2020-11-06 12:46:48', '2020-11-06 12:46:48', 'In July, August and September 2020, we carried out surveys along the proposed route of the pipeline to help confirm the location of existing underground pipes and cables, and enable us to refine our planning application.Our specialist contractors used hand-held and van-mounted radar equipment and lifted manholes covers to look below the surface. To minimise the impact to traffic on busier roads, we carried out some surveys overnight, with temporary traffic lights in place to protect those working. We appreciate your support and understanding while these were carried out.\r\n<h2>Update - 6 November</h2>\r\nWe’re sorry these investigations are taking longer than expected, we’re now hoping to be finished by mid-November. Thank you for your patience and understanding while we compete this work.\r\n<h2>What’s happening now?</h2>\r\nWe need to return to some areas to carry out additional investigations to help us learn more about what materials are below the surface and underground water levels along the route.Geology surveys – looking at what materials are below the surfaceDuring October 2020, our contractor Structural Soils will be carrying out surveys at 16 sites along the proposed pipeline route to allow us to inspect the different layers of materials below the surface. Using a specialist machine, a long narrow tube is inserted into the ground to create a ‘core’ that allows us to look at and record the different layers. Each core sample takes up to one day to complete and is placed back into the ground once we’ve logged the information.<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/10/survey1.jpg"><img src="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/10/survey1-300x202.jpg" alt="" /></a>This work will be completed between 16 and 30 October, and our working hours will be between 9am and 5pm, Monday to Friday. We’ve already been in contact with landowners impacted, with the majority of sites located within grassed areas owned by the local authority.The photo shows an example of the machine we’ll be using for this activityBoreholes – learning more about underground water levelsBetween 13 and 27 October, we’ll also be digging three boreholes along the proposed pipeline route to allow us to gather more information about water levels underground. Each one will take up to three days and will be filled in once the survey is complete. Our working hours will be between 9am and 5pm, Monday to Friday.Access and keeping you safeAccess to properties and driveways will be maintained at all times. Working areas will be fenced off and we ask that you take care around our sites and follow signage for any footpath diversions. We’re working hard to protect everyone at this time, and please help us follow current health advice by staying a safe distance from those working.We don’t need to enter any properties to complete this work. All our staff and people working on our behalf carry an identity card with their photograph and name on it. If you’re not sure if a caller works for Portsmouth Water, please phone us to check.We’re sorry about any inconvenience this may cause, and we’d like to thank you in advance for your patience and understanding.\r\n<h2>Commonly asked questions</h2>\r\nWe understand you may have some questions about the survey work being carried out along the route of the proposed pipeline, so we’ve put together some Question and Answers with more information.If you still have unanswered questions, please get in touch so we can answer your queries and make the information available to others as well.\r\n\r\nWhy are you doing these surveys?: As you may be aware, Portsmouth Water is proposing to create a new reservoir at Havant Thicket. As part of this project, we’re also proposing a new pipeline that will pump water to and from the reservoir.\r\n\r\nAs part of our design process, we undertake a number of different types of activities and surveys to provide us with information. Along the pipeline route, the surveys focus on us learning more about what’s underground, including the location of the other services including gas and electricity, as well as finding out more about the ground conditions.\r\n\r\nNo final decisions have been made yet and if the project is approved the earliest that construction works would start is in a couple of years.\r\n\r\nWhat is happening?: During October 2020, we’re looking to learn more about what materials are below the surface and underground water levels along the route of the proposed pipeline.\r\n\r\nTo do this, our specialist contractors Structural Soils, will be completing two main activities:\r\n\r\n1. Taking ‘core’ samples from 16 sites along the pipeline route. Using a specialist machine, a long narrow tube is inserted into the ground to create a ‘core’ that allows us to look at and record the different layers. Each core sample takes up to one day to complete and is placed back into the ground once we’ve logged the information. We’ve already been in contact with landowners impacted, with the majority of sites located within grassed areas owned by the local authority.\r\n\r\n2. Digging three boreholes to look at the underground water levels. Each borehole takes up to three days to complete and is dug using a special machine that is a couple of metres tall. Two of the boreholes are within Portsmouth Water’s land, and we’ve been in contact with owner of the land where the final one will be located.\r\n\r\nWhat will I be able to see?: You may see the team along the route of the pipeline using small machines to dig into the ground to allow us to look at ground conditions. The sites are mainly located within grassier areas owned by the local authority. For the boreholes, the machines will be slightly larger, up to a couple of metres tall.\r\n\r\nAll our working areas will be fenced off and we ask that you take care around our sites and follow signage for any footpath diversions. Anyone working on our sites will be wearing hi-visibility jackets along with other protective equipment, such as gloves, safety glasses and hard hats.\r\n\r\nOnce the work is complete, we’ll refill any holes and leave the site as we found it.\r\n\r\nWhen will you be doing these surveys?: The surveys will be carried out by our contractor Structural Soils, between 13 and 30 October. However, as this work is weather dependant, the dates may change. Our working hours will be 9am and 5pm, Monday to Friday.\r\n\r\nWill it be noisy?: The machinery used does make some noise when digging, but this is not constant and will only be between our working hours of 9am and 5pm, Monday to Friday. We’ll do all we can to keep noise and disruption to a minimum.\r\n\r\nWill you be closing any roads?: No, we do not need to close any roads to complete these surveys. There may be occasions where we’re working within the footpath and, to keep you safe, we ask that you follow any diversion signage that is in place.\r\n\r\nWill my access be restricted?: No, access to properties, driveways and businesses will be maintained at all times. Working areas will be fenced off and we ask that you take care around our sites and follow signage for any footpath diversions.\r\n\r\nWill I have to move my car?: No, we do not require any cars to be moved.\r\n\r\nWill contractors be keeping social distancing?: We’re working hard to protect our employees and the local community at this time, and our contractors will be adhering to government guidelines on social distancing.\r\n\r\nWe ask that you also help us by staying a safe distance from those working. If you have any questions or would like to know more about our work, please call us on 023 9249 9888 between 8.30am and 4.30pm.\r\n\r\nHow I can keep up to date?: We’ll be regularly posting updates on our website and dedicated Facebook page <a href="https://www.facebook.com/HavantReservoir/">@HavantReservior</a>.\r\n\r\nHowever, if you’d like to ask any questions you can get in touch in a variety of ways – please <a href="https://www.portsmouthwater.co.uk/new-reservoir/contact/">click here</a> to find out more.\r\n\r\naccordion', 'Survey of the proposed pipeline route', '', 'publish', 'open', 'open', '', 'survey-of-the-proposed-pipeline-route', '', '', '2020-11-06 14:48:40', '2020-11-06 14:48:40', '', 0, 'https://www.portsmouthwater.co.uk/?p=10364', 81, 'post', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10365, 1, '2020-10-02 09:00:37', '2020-10-02 08:00:37', '', 'Survey of the proposed pipeline route', '', 'inherit', 'closed', 'closed', '', '10364-revision-v1', '', '', '2020-10-02 09:00:37', '2020-10-02 08:00:37', '', 10364, 'https://www.portsmouthwater.co.uk/2020/10/02/10364-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10366, 1, '2020-10-02 09:09:37', '2020-10-02 08:09:37', '', 'survey1', '', 'inherit', 'open', 'closed', '', 'survey1', '', '', '2020-10-02 09:09:37', '2020-10-02 08:09:37', '', 10364, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2020/10/survey1.jpg', 0, 'attachment', 'image/jpeg', 0); 
INSERT INTO `wlcj_posts` VALUES (10367, 1, '2020-10-02 15:41:53', '2020-10-02 14:41:53', 'Following on from work completed on the reservoir site at the end of 2019, we carried out additional ground investigations in July, August and early September 2020 to help us refine our planning application for the reservoir.A number of observation pits were excavated to allow our geotechnical engineers to gain further information on the ground conditions. These pits have now been fully reinstated, and the areas seeded.The timing and approach was agreed with the project’s principal ecologist and avoided key areas of sensitive habitat and woodland.<br>less-margin<br><br><img src="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/09/bighole1.jpg" alt="bighole1" /><br>140<br>center<br>less-margin<br><br><h2>What’s happening now</h2>During October and November 2020, we’ll be carrying out some further investigations to learn more about the soil and ground conditions, and make sure we’ve not missed anything underground.Geophysical surveys – looking at features below the surfaceGeophysical surveys allow us to look beneath the surface without breaking the ground. A small van will be following a defined route around the reservoir site to make sure we’ve identified all the features below the surface, for example archaeological features.The route has been agreed with our ecologist to cause minimal impact to the ecology on the site, and the van will keep to a low speed, similar to a walking pace. Our working hours will be between 8am and 6pm, Monday to Friday.Geology surveys – looking at what materials are below the surface<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/10/survey1.jpg"><img src="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/10/survey1-300x202.jpg" alt="" /></a>Our contractor Structural Soils will also be carrying out surveys at seven points within the site, to allow us to inspect the different layers of materials below the surface. Using a specialist machine, a long narrow tube is inserted into the ground to create a ‘core’ that allows us to look at and record the different layers. Each core sample takes up to one day to complete and is placed back into the ground once we’ve logged the information.Our working hours will be between 8am and 6pm, Monday to Friday. The photo shows an example of the machine we’ll be using for this activity:<h2>Questions and answers about the ground investigations</h2>To provide you with more information about our ground investigation work on the reservoir site, we’ve put together some Question and Answers.If you still have unanswered questions, please get in touch so we can answer your queries and make the information available to others as well. There are a variety of ways you can get in contact, <a href="https://www.portsmouthwater.co.uk/new-reservoir/contact/">click here</a> for more information.<br><br>Why are you doing these surveys? : Following on from work in the summer, during October and November 2020, we’ll be carrying out further site investigations on the land we own, north of Staunton Country Park and next to Havant Thicket, to learn more about the soil and ground conditions on the site to support our proposals for a new reservoir.\r\n<br>\r\n<br>The reservoir will provide vital water supplies for the area and the wider South East and provide a new public leisure and wildlife hub for communities in the Havant area. \r\n<br><br><br>What’s happening on the Havant Thicket site this autumn?: Throughout October and November 2020, there will be two main activities on the site: \r\n<br>\r\n<br>1.	A geophysical survey will be carried out to understand if there is anything underground which we haven’t picked up yet, for example archaeological features. This will involve a mini van driving along a specified route around the site. The tracks have been agreed with our ecologist and will be mowed to ensure minimum ecological disturbance. The speed of the van will be restricted to a walking pace. \r\n<br>\r\n<br>2.	Geological surveys will also be carried out at seven points within the site, to allow us to inspect the different layers of materials below the surface. Using a specialist machine, a long narrow tube is inserted into the ground to create a ‘core’ that allows us to look at and record the different layers. Each core sample takes up to one day to complete and is placed back into the ground once we’ve logged the information.\r\n<br><br><br>What is the duration of this work?: We’ll be carrying out surveys on the site during October and November 2020. As this work is weather dependant, the finish date may change.  Our working hours are 8am and 6pm, Monday to Friday.<br><br>Why was this work not completed during the last round of site investigations?: These investigations are different from other work that has been carried out on site before. We’ve been able to use the data gathered previously to focus these latest surveys on areas of the site where we need further information. <br><br>Where will the temporary compound be?: There will be a temporary compound on the west side of the site, adjacent to Swanmore Road, that will house machinery, storage, and facilities for our contractors’ personnel on site. This location was chosen due to its proximity to public roads and a water supply and it will be screened by trees from the residential area. <br><br>Will there be noise?: The movement and use of the machinery will make some noise – this will not be constant and will be within our working hours of 8am and 6pm, Monday to Friday. We’ll do all we can to keep noise and disruption to a minimum.  There will be a generator in the compound, which will make low level background noise during working hours.<br><br>What will I see?: You may notice a small van following a designated route around the site that has been mowed to minimise ecological impact, as well as a small machine that is used to collect the ‘core’ samples.\r\n<br>\r\n<br>The temporary site compound, located a short distance from the Swanmore Road access, will be fenced off, but you may notice vehicles and people moving between the compound and working areas. \r\n<br>\r\n<br>All our working areas will be fenced off and we ask that you take care around our sites. Anyone working on behalf of our contractors will be wearing hi-visibility jackets along with other protective equipment, such as gloves, safety glasses and hard hats. \r\n<br><br><br>Will there be extra traffic?: The majority of the large equipment will remain on site until the investigation work is complete. Equipment and machinery will arrive via Swanmore Road. There will be a small number of staff travelling to and from the site each day to carry out the work – and they will park in the site compound. There will also be occasional deliveries of supplies/materials and services to maintain the site compound.<br><br>Will I still be able to access the site to walk and ride?: The footpaths and public bridleway around the site will remain open. We would just ask everyone to take extra care and keep an eye out for moving machinery and vehicles. It would be a good idea to supervise children and dogs and keep them well away from the working area.<br><br>How will this affect the wildlife on site?: Key areas of sensitive habitats will be avoided and areas of woodland are not affected. The grass will be mowed so that equipment can move around on site. The timing and methodology of this has been agreed by the project’s principal ecologist. <br><br>Who is carrying out the work?: The work has been commissioned by Portsmouth Water and will be undertaken by Structural Soils. An experienced site agent will be on site at all times and Portsmouth Water staff will be visiting site regularly too. <br><br>Will the ground be reinstated once the work is complete?: The ground where the work has taken place will be reinstated as soon as the activities have finished and the equipment has left the site, weather permitting. <br><br>Will it be safe on site?: The health and safety of everyone working on the site or walking in the surrounding area is our priority, so we’d urge everyone to take extra care, supervise children and dogs and keep a safe distance from the machinery and the temporary site compounds. When not in use, equipment will be stored in the temporary compound. <br><br>Will contractors be keeping social distancing?: We’re working hard to protect our employees and the local community at this time, and our contractors will be adhering to government guidelines on social distancing. \r\n<br>\r\n<br>We ask that you also help us by staying a safe distance from those working. If you have any questions or would like to know more about our work, please call us on 023 9249 9888 between 8.30am and 4.30pm.\r\n<br><br><br>How can I keep up to date with what is happening?: Regular updates and photographs will be posted on our website and on our reservoir page on Facebook at <a href="https://www.facebook.com/HavantReservoir/">@HavantReservoir</a>\r\n<br>\r\n<br>However, if you’d like to ask any questions you can get in touch in a variety of ways – please <a href="https://www.portsmouthwater.co.uk/new-reservoir/contact/">click here</a> to find out more.<br><br>accordion<br><br>', 'Ground investigations on reservoir site – autumn 2020', '', 'publish', 'open', 'open', '', 'ground-investigations-on-reservoir-site-autumn-2020', '', '', '2020-10-02 16:15:47', '2020-10-02 15:15:47', '', 0, 'https://www.portsmouthwater.co.uk/?p=10367', 84, 'post', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10368, 1, '2020-10-02 09:37:36', '2020-10-02 08:37:36', '', 'Ground investigations on reservoir site – summer and autumn 2020', '', 'inherit', 'closed', 'closed', '', '10367-revision-v1', '', '', '2020-10-02 09:37:36', '2020-10-02 08:37:36', '', 10367, 'https://www.portsmouthwater.co.uk/2020/10/02/10367-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10369, 1, '2020-10-02 15:30:51', '2020-10-02 14:30:51', '', 'Ground investigations on reservoir site – autumn 2020', '', 'inherit', 'closed', 'closed', '', '10367-revision-v1', '', '', '2020-10-02 15:30:51', '2020-10-02 14:30:51', '', 10367, 'https://www.portsmouthwater.co.uk/2020/10/02/10367-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10370, 1, '2020-11-06 14:43:35', '2020-11-06 14:43:35', 'In July, August and September 2020, we carried out surveys along the proposed route of the pipeline to help confirm the location of existing underground pipes and cables, and enable us to refine our planning application.Our specialist contractors used hand-held and van-mounted radar equipment and lifted manholes covers to look below the surface. To minimise the impact to traffic on busier roads, we carried out some surveys overnight, with temporary traffic lights in place to protect those working. We appreciate your support and understanding while these were carried out.\n<h2>Update - 6 November</h2>\nWe’re sorry these investigations are taking longer than expected, we’re now hoping to be finished by mid-November. Thank you for your patience and understanding while we compete this work.\n<h2>What’s happening now?</h2>\nWe need to return to some areas to carry out additional investigations to help us learn more about what materials are below the surface and underground water levels along the route.Geology surveys – looking at what materials are below the surfaceDuring October 2020, our contractor Structural Soils will be carrying out surveys at 16 sites along the proposed pipeline route to allow us to inspect the different layers of materials below the surface. Using a specialist machine, a long narrow tube is inserted into the ground to create a ‘core’ that allows us to look at and record the different layers. Each core sample takes up to one day to complete and is placed back into the ground once we’ve logged the information.<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/10/survey1.jpg"><img src="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/10/survey1-300x202.jpg" alt="" /></a>This work will be completed between 16 and 30 October, and our working hours will be between 9am and 5pm, Monday to Friday. We’ve already been in contact with landowners impacted, with the majority of sites located within grassed areas owned by the local authority.The photo shows an example of the machine we’ll be using for this activityBoreholes – learning more about underground water levelsBetween 13 and 27 October, we’ll also be digging three boreholes along the proposed pipeline route to allow us to gather more information about water levels underground. Each one will take up to three days and will be filled in once the survey is complete. Our working hours will be between 9am and 5pm, Monday to Friday.Access and keeping you safeAccess to properties and driveways will be maintained at all times. Working areas will be fenced off and we ask that you take care around our sites and follow signage for any footpath diversions. We’re working hard to protect everyone at this time, and please help us follow current health advice by staying a safe distance from those working.We don’t need to enter any properties to complete this work. All our staff and people working on our behalf carry an identity card with their photograph and name on it. If you’re not sure if a caller works for Portsmouth Water, please phone us to check.We’re sorry about any inconvenience this may cause, and we’d like to thank you in advance for your patience and understanding.\n<h2>Commonly asked questions</h2>\nWe understand you may have some questions about the survey work being carried out along the route of the proposed pipeline, so we’ve put together some Question and Answers with more information.If you still have unanswered questions, please get in touch so we can answer your queries and make the information available to others as well.\n\nWhy are you doing these surveys?: As you may be aware, Portsmouth Water is proposing to create a new reservoir at Havant Thicket. As part of this project, we’re also proposing a new pipeline that will pump water to and from the reservoir.\n\nAs part of our design process, we undertake a number of different types of activities and surveys to provide us with information. Along the pipeline route, the surveys focus on us learning more about what’s underground, including the location of the other services including gas and electricity, as well as finding out more about the ground conditions.\n\nNo final decisions have been made yet and if the project is approved the earliest that construction works would start is in a couple of years.\n\nWhat is happening?: During October 2020, we’re looking to learn more about what materials are below the surface and underground water levels along the route of the proposed pipeline.\n\nTo do this, our specialist contractors Structural Soils, will be completing two main activities:\n\n1. Taking ‘core’ samples from 16 sites along the pipeline route. Using a specialist machine, a long narrow tube is inserted into the ground to create a ‘core’ that allows us to look at and record the different layers. Each core sample takes up to one day to complete and is placed back into the ground once we’ve logged the information. We’ve already been in contact with landowners impacted, with the majority of sites located within grassed areas owned by the local authority.\n\n2. Digging three boreholes to look at the underground water levels. Each borehole takes up to three days to complete and is dug using a special machine that is a couple of metres tall. Two of the boreholes are within Portsmouth Water’s land, and we’ve been in contact with owner of the land where the final one will be located.\n\nWhat will I be able to see?: You may see the team along the route of the pipeline using small machines to dig into the ground to allow us to look at ground conditions. The sites are mainly located within grassier areas owned by the local authority. For the boreholes, the machines will be slightly larger, up to a couple of metres tall.\n\nAll our working areas will be fenced off and we ask that you take care around our sites and follow signage for any footpath diversions. Anyone working on our sites will be wearing hi-visibility jackets along with other protective equipment, such as gloves, safety glasses and hard hats.\n\nOnce the work is complete, we’ll refill any holes and leave the site as we found it.\n\nWhen will you be doing these surveys?: The surveys will be carried out by our contractor Structural Soils, between 13 and 30 October. However, as this work is weather dependant, the dates may change. Our working hours will be 9am and 5pm, Monday to Friday.\n\nWill it be noisy?: The machinery used does make some noise when digging, but this is not constant and will only be between our working hours of 9am and 5pm, Monday to Friday. We’ll do all we can to keep noise and disruption to a minimum.\n\nWill you be closing any roads?: No, we do not need to close any roads to complete these surveys. There may be occasions where we’re working within the footpath and, to keep you safe, we ask that you follow any diversion signage that is in place.\n\nWill my access be restricted?: No, access to properties, driveways and businesses will be maintained at all times. Working areas will be fenced off and we ask that you take care around our sites and follow signage for any footpath diversions.\n\nWill I have to move my car?: No, we do not require any cars to be moved.\n\nWill contractors be keeping social distancing?: We’re working hard to protect our employees and the local community at this time, and our contractors will be adhering to government guidelines on social distancing.\n\nWe ask that you also help us by staying a safe distance from those working. If you have any questions or would like to know more about our work, please call us on 023 9249 9888 between 8.30am and 4.30pm.\n\nHow I can keep up to date?: We’ll be regularly posting updates on our website and dedicated Facebook page <a href="https://www.facebook.com/HavantReservoir/">@HavantReservior</a>.\n\nHowever, if you’d like to ask any questions you can get in touch in a variety of ways – please <a href="https://www.portsmouthwater.co.uk/new-reservoir/contact/">click here</a> to find out more.\n\naccordion', 'Survey of the proposed pipeline route', '', 'inherit', 'closed', 'closed', '', '10364-autosave-v1', '', '', '2020-11-06 14:43:35', '2020-11-06 14:43:35', '', 10364, 'https://www.portsmouthwater.co.uk/2020/10/02/10364-autosave-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10371, 1, '2020-10-02 15:53:24', '2020-10-02 14:53:24', 'In July, August and September 2020, we carried out surveys along the proposed route of the pipeline to help confirm the location of existing underground pipes and cables, and enable us to refine our planning application.Our specialist contractors used hand-held and van-mounted radar equipment and lifted manholes covers to look below the surface. To minimise the impact to traffic on busier roads, we carried out some surveys overnight, with temporary traffic lights in place to protect those working. We appreciate your support and understanding while these were carried out.<h2>What’s happening now?</h2>We need to return to some areas to carry out additional investigations to help us learn more about what materials are below the surface and underground water levels along the route.Geology surveys – looking at what materials are below the surfaceDuring October 2020, our contractor Structural Soils will be carrying out surveys at 16 sites along the proposed pipeline route to allow us to inspect the different layers of materials below the surface. Using a specialist machine, a long narrow tube is inserted into the ground to create a ‘core’ that allows us to look at and record the different layers. Each core sample takes up to one day to complete and is placed back into the ground once we’ve logged the information.<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/10/survey1.jpg"><img src="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/10/survey1-300x202.jpg" alt="" /></a>This work will be completed between 16 and 30 October, and our working hours will be between 9am and 5pm, Monday to Friday. We’ve already been in contact with landowners impacted, with the majority of sites located within grassed areas owned by the local authority.The photo shows an example of the machine we’ll be using for this activityBoreholes – learning more about underground water levelsBetween 13 and 27 October, we’ll also be digging three boreholes along the proposed pipeline route to allow us to gather more information about water levels underground. Each one will take up to three days and will be filled in once the survey is complete. Our working hours will be between 9am and 5pm, Monday to Friday.Access and keeping you safeAccess to properties and driveways will be maintained at all times. Working areas will be fenced off and we ask that you take care around our sites and follow signage for any footpath diversions. We’re working hard to protect everyone at this time, and please help us follow current health advice by staying a safe distance from those working.We don’t need to enter any properties to complete this work. All our staff and people working on our behalf carry an identity card with their photograph and name on it. If you’re not sure if a caller works for Portsmouth Water, please phone us to check.We’re sorry about any inconvenience this may cause, and we’d like to thank you in advance for your patience and understanding.<h2>Commonly asked questions</h2>We understand you may have some questions about the survey work being carried out along the route of the proposed pipeline, so we’ve put together some Question and Answers with more information.If you still have unanswered questions, please get in touch so we can answer your queries and make the information available to others as well. <br><br>Why are you doing these surveys?: As you may be aware, Portsmouth Water is proposing to create a new reservoir at Havant Thicket. As part of this project, we’re also proposing a new pipeline that will pump water to and from the reservoir.\r\n<br>\r\n<br>As part of our design process, we undertake a number of different types of activities and surveys to provide us with information. Along the pipeline route, the surveys focus on us learning more about what’s underground, including the location of the other services including gas and electricity, as well as finding out more about the ground conditions.\r\n<br>\r\n<br>No final decisions have been made yet and if the project is approved the earliest that construction works would start is in a couple of years. \r\n<br><br><br>What is happening?: During October 2020, we’re looking to learn more about what materials are below the surface and underground water levels along the route of the proposed pipeline. \r\n<br>\r\n<br>To do this, our specialist contractors Structural Soils, will be completing two main activities:\r\n<br>\r\n<br>1.	Taking ‘core’ samples from 16 sites along the pipeline route. Using a specialist machine, a long narrow tube is inserted into the ground to create a ‘core’ that allows us to look at and record the different layers. Each core sample takes up to one day to complete and is placed back into the ground once we’ve logged the information. We’ve already been in contact with landowners impacted, with the majority of sites located within grassed areas owned by the local authority.\r\n<br>\r\n<br>2.	Digging three boreholes to look at the underground water levels. Each borehole takes up to three days to complete and is dug using a special machine that is a couple of metres tall. Two of the boreholes are within Portsmouth Water’s land, and we’ve been in contact with owner of the land where the final one will be located.\r\n<br><br><br>What will I be able to see?: You may see the team along the route of the pipeline using small machines to dig into the ground to allow us to look at ground conditions. The sites are mainly located within grassier areas owned by the local authority. For the boreholes, the machines will be slightly larger, up to a couple of metres tall.\r\n<br>\r\n<br>All our working areas will be fenced off and we ask that you take care around our sites and follow signage for any footpath diversions. Anyone working on our sites will be wearing hi-visibility jackets along with other protective equipment, such as gloves, safety glasses and hard hats. \r\n<br>\r\n<br>Once the work is complete, we’ll refill any holes and leave the site as we found it. <br><br>When will you be doing these surveys?: The surveys will be carried out by our contractor Structural Soils, between 13 and 30 October. However, as this work is weather dependant, the dates may change. Our working hours will be 9am and 5pm, Monday to Friday.<br><br>Will it be noisy?: The machinery used does make some noise when digging, but this is not constant and will only be between our working hours of 9am and 5pm, Monday to Friday. We’ll do all we can to keep noise and disruption to a minimum.  <br><br>Will you be closing any roads?: No, we do not need to close any roads to complete these surveys. There may be occasions where we’re working within the footpath and, to keep you safe, we ask that you follow any diversion signage that is in place. <br><br>Will my access be restricted?: No, access to properties, driveways and businesses will be maintained at all times. Working areas will be fenced off and we ask that you take care around our sites and follow signage for any footpath diversions. <br><br>Will I have to move my car?: No, we do not require any cars to be moved. <br><br>Will contractors be keeping social distancing?: We’re working hard to protect our employees and the local community at this time, and our contractors will be adhering to government guidelines on social distancing. \r\n<br>\r\n<br>We ask that you also help us by staying a safe distance from those working. If you have any questions or would like to know more about our work, please call us on 023 9249 9888 between 8.30am and 4.30pm.\r\n<br><br><br>How I can keep up to date?: We’ll be regularly posting updates on our website and dedicated Facebook page <a href="https://www.facebook.com/HavantReservoir/">@HavantReservior</a>. \r\n<br>\r\n<br>However, if you’d like to ask any questions you can get in touch in a variety of ways – please <a href="https://www.portsmouthwater.co.uk/new-reservoir/contact/">click here</a> to find out more.<br><br>accordion<br><br>', 'Survey of the proposed pipeline route', '', 'inherit', 'closed', 'closed', '', '10364-revision-v1', '', '', '2020-10-02 15:53:24', '2020-10-02 14:53:24', '', 10364, 'https://www.portsmouthwater.co.uk/2020/10/02/10364-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10372, 1, '2020-10-02 15:53:46', '2020-10-02 14:53:46', 'Following on from work completed on the reservoir site at the end of 2019, we carried out additional ground investigations in July, August and early September 2020 to help us refine our planning application for the reservoir.A number of observation pits were excavated to allow our geotechnical engineers to gain further information on the ground conditions. These pits have now been fully reinstated, and the areas seeded.The timing and approach was agreed with the project’s principal ecologist and avoided key areas of sensitive habitat and woodland.<br>less-margin<br><br><img src="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/09/bighole1.jpg" alt="bighole1" /><br>140<br>center<br>less-margin<br><br><h2>What’s happening now</h2>During October and November 2020, we’ll be carrying out some further investigations to learn more about the soil and ground conditions, and make sure we’ve not missed anything underground.Geophysical surveys – looking at features below the surfaceGeophysical surveys allow us to look beneath the surface without breaking the ground. A small van will be following a defined route around the reservoir site to make sure we’ve identified all the features below the surface, for example archaeological features.The route has been agreed with our ecologist to cause minimal impact to the ecology on the site, and the van will keep to a low speed, similar to a walking pace. Our working hours will be between 8am and 6pm, Monday to Friday.Geology surveys – looking at what materials are below the surface<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/10/survey1.jpg"><img src="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/10/survey1-300x202.jpg" alt="" /></a>Our contractor Structural Soils will also be carrying out surveys at seven points within the site, to allow us to inspect the different layers of materials below the surface. Using a specialist machine, a long narrow tube is inserted into the ground to create a ‘core’ that allows us to look at and record the different layers. Each core sample takes up to one day to complete and is placed back into the ground once we’ve logged the information.Our working hours will be between 8am and 6pm, Monday to Friday. The photo shows an example of the machine we’ll be using for this activity:<h2>Questions and answers about the ground investigations</h2>To provide you with more information about our ground investigation work on the reservoir site, we’ve put together some Question and Answers.If you still have unanswered questions, please get in touch so we can answer your queries and make the information available to others as well. There are a variety of ways you can get in contact, <a href="https://www.portsmouthwater.co.uk/new-reservoir/contact/">click here</a> for more information.<br><br>Why are you doing these surveys? : Following on from work in the summer, during October and November 2020, we’ll be carrying out further site investigations on the land we own, north of Staunton Country Park and next to Havant Thicket, to learn more about the soil and ground conditions on the site to support our proposals for a new reservoir.\r\n<br>\r\n<br>The reservoir will provide vital water supplies for the area and the wider South East and provide a new public leisure and wildlife hub for communities in the Havant area. \r\n<br><br><br>What’s happening on the Havant Thicket site this autumn?: Throughout October and November 2020, there will be two main activities on the site: \r\n<br>\r\n<br>1.	A geophysical survey will be carried out to understand if there is anything underground which we haven’t picked up yet, for example archaeological features. This will involve a mini van driving along a specified route around the site. The tracks have been agreed with our ecologist and will be mowed to ensure minimum ecological disturbance. The speed of the van will be restricted to a walking pace. \r\n<br>\r\n<br>2.	Geological surveys will also be carried out at seven points within the site, to allow us to inspect the different layers of materials below the surface. Using a specialist machine, a long narrow tube is inserted into the ground to create a ‘core’ that allows us to look at and record the different layers. Each core sample takes up to one day to complete and is placed back into the ground once we’ve logged the information.\r\n<br><br><br>What is the duration of this work?: We’ll be carrying out surveys on the site during October and November 2020. As this work is weather dependant, the finish date may change.  Our working hours are 8am and 6pm, Monday to Friday.<br><br>Why was this work not completed during the last round of site investigations?: These investigations are different from other work that has been carried out on site before. We’ve been able to use the data gathered previously to focus these latest surveys on areas of the site where we need further information. <br><br>Where will the temporary compound be?: There will be a temporary compound on the west side of the site, adjacent to Swanmore Road, that will house machinery, storage, and facilities for our contractors’ personnel on site. This location was chosen due to its proximity to public roads and a water supply and it will be screened by trees from the residential area. <br><br>Will there be noise?: The movement and use of the machinery will make some noise – this will not be constant and will be within our working hours of 8am and 6pm, Monday to Friday. We’ll do all we can to keep noise and disruption to a minimum.  There will be a generator in the compound, which will make low level background noise during working hours.<br><br>What will I see?: You may notice a small van following a designated route around the site that has been mowed to minimise ecological impact, as well as a small machine that is used to collect the ‘core’ samples.\r\n<br>\r\n<br>The temporary site compound, located a short distance from the Swanmore Road access, will be fenced off, but you may notice vehicles and people moving between the compound and working areas. \r\n<br>\r\n<br>All our working areas will be fenced off and we ask that you take care around our sites. Anyone working on behalf of our contractors will be wearing hi-visibility jackets along with other protective equipment, such as gloves, safety glasses and hard hats. \r\n<br><br><br>Will there be extra traffic?: The majority of the large equipment will remain on site until the investigation work is complete. Equipment and machinery will arrive via Swanmore Road. There will be a small number of staff travelling to and from the site each day to carry out the work – and they will park in the site compound. There will also be occasional deliveries of supplies/materials and services to maintain the site compound.<br><br>Will I still be able to access the site to walk and ride?: The footpaths and public bridleway around the site will remain open. We would just ask everyone to take extra care and keep an eye out for moving machinery and vehicles. It would be a good idea to supervise children and dogs and keep them well away from the working area.<br><br>How will this affect the wildlife on site?: Key areas of sensitive habitats will be avoided and areas of woodland are not affected. The grass will be mowed so that equipment can move around on site. The timing and methodology of this has been agreed by the project’s principal ecologist. <br><br>Who is carrying out the work?: The work has been commissioned by Portsmouth Water and will be undertaken by Structural Soils. An experienced site agent will be on site at all times and Portsmouth Water staff will be visiting site regularly too. <br><br>Will the ground be reinstated once the work is complete?: The ground where the work has taken place will be reinstated as soon as the activities have finished and the equipment has left the site, weather permitting. <br><br>Will it be safe on site?: The health and safety of everyone working on the site or walking in the surrounding area is our priority, so we’d urge everyone to take extra care, supervise children and dogs and keep a safe distance from the machinery and the temporary site compounds. When not in use, equipment will be stored in the temporary compound. <br><br>Will contractors be keeping social distancing?: We’re working hard to protect our employees and the local community at this time, and our contractors will be adhering to government guidelines on social distancing. \r\n<br>\r\n<br>We ask that you also help us by staying a safe distance from those working. If you have any questions or would like to know more about our work, please call us on 023 9249 9888 between 8.30am and 4.30pm.\r\n<br><br><br>How can I keep up to date with what is happening?: Regular updates and photographs will be posted on our website and on our reservoir page on Facebook at <a href="https://www.facebook.com/HavantReservoir/">@HavantReservoir</a>\r\n<br>\r\n<br>However, if you’d like to ask any questions you can get in touch in a variety of ways – please <a href="https://www.portsmouthwater.co.uk/new-reservoir/contact/">click here</a> to find out more.<br><br>accordion<br><br>', 'Ground investigations on reservoir site – autumn 2020', '', 'inherit', 'closed', 'closed', '', '10367-revision-v1', '', '', '2020-10-02 15:53:46', '2020-10-02 14:53:46', '', 10367, 'https://www.portsmouthwater.co.uk/2020/10/02/10367-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10376, 1, '2020-10-05 13:40:20', '2020-10-05 12:40:20', '', 'Priority Services - SPI', '', 'publish', 'open', 'open', '', 'spi', '', '', '2020-11-27 14:41:42', '2020-11-27 14:41:42', '', 15073, 'https://www.portsmouthwater.co.uk/?page_id=10376', 1, 'page', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10377, 1, '2020-10-05 13:40:20', '2020-10-05 12:40:20', '', 'Priority Services - SPI', '', 'inherit', 'closed', 'closed', '', '10376-revision-v1', '', '', '2020-10-05 13:40:20', '2020-10-05 12:40:20', '', 10376, 'https://www.portsmouthwater.co.uk/2020/10/05/10376-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10385, 1, '2020-10-08 12:53:53', '2020-10-08 11:53:53', '', 'here', '', 'inherit', 'open', 'closed', '', 'water-is-discoloured', '', '', '2020-10-08 12:54:06', '2020-10-08 11:54:06', '', 2193, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2020/10/Water-is-Discoloured.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10386, 1, '2020-10-08 12:53:56', '2020-10-08 11:53:56', '', 'here', '', 'inherit', 'open', 'closed', '', 'water-has-stains-or-slime', '', '', '2020-10-08 12:54:10', '2020-10-08 11:54:10', '', 2193, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2020/10/Water-has-stains-or-slime.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10387, 1, '2020-10-08 12:58:58', '2020-10-08 11:58:58', '', 'here', '', 'inherit', 'open', 'closed', '', 'tap-water-is-cloudy', '', '', '2020-10-08 12:59:06', '2020-10-08 11:59:06', '', 2193, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2020/10/Tap-water-is-cloudy.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10388, 1, '2020-10-08 12:59:58', '2020-10-08 11:59:58', '<img src="/wp-content/uploads/2015/02/wq2.jpg" alt="Testing Water Quality" />\r\n<br>\r\n<br><h4>Drinking Water Quality is of concern to us all.</h4>\r\n<br>\r\n<br>To find out more about Water Quality Standards, the monitoring we do and the major issues affecting water quality, click the Headings below.<br>no-repeat;center top;;<br>auto<br><br>What is the Hardness of my Water?: Our water is mainly derived from the chalk of the South Downs - it is excellent quality, but its chalk source means that it is moderately hard. Water hardness comes from naturally occurring calcium and magnesium salts, dissolved from the chalk as the water passes through it. These natural salts give the water a crisp, pleasant and fresh taste and in addition, calcium and magnesium are essential minerals in our diet, making our water some of the best quality drinking water in the country. If you would like any further information relating to hardness please download our  <a href="/wp-content/uploads/2015/02/03-WATER-HARDNESS-LIMESCALE.pdf" target="_blank" rel="noopener noreferrer">Water Hardness Advice Leaflet here</a>.\r\n<br>\r\n<br>Sometimes it can be important to know the exact water hardness in your area, particularity if you are purchasing new household appliances such as a dishwasher or washing machine. Use our app to find out the hardness of your water - <a href="https://www.portsmouthwater.co.uk/about-us/water-quality/hardness-water-quality-results-in-your-area/">click here </a>\r\n<br><br><br>My tap water tastes or smells of Chlorine, Chemical Disinfectant or TCP. Is there anything I can do?: [video_embed video=\\"xVH9j_NXTLI\\" parameters=\\"&amp;rel=0\\" mp4=\\"\\" ogv=\\"\\" placeholder=\\"\\" html5_parameters=\\"\\" width=\\"700\\" height=\\"400\\"]\r\n<br>\r\n<br>We add chlorine at our water treatment works to make sure the public water supply is safe to drink.\r\n<br>Sometimes you may notice a change in the taste or smell of your drinking water.\r\n<br>The water is often described as having a TCP, antiseptic, metallic, chemical, medicinal or bitter taste or smell to it. It\\\'s noticeable when you first run the tap, in boiled drinks, or when a glass of water has stood for a period of time.\r\n<br>Further advice on causes and what you can do to help can be found in our advice sheet  ‘My tap water tastes or smells of medicine, chemical, disinfectant or TCP’ and can be downloaded <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/WQ_TASTE-SMELL.pdf" target="_blank" rel="noopener noreferrer">here</a>.\r\n<br><br><br>My tap water is cloudy, is there anything wrong with it?: Drinking water can sometimes appear \\\'milky\\\' or \\\'cloudy\\\' when first drawn from the tap. This is usually caused by air and generally disappears after a short time. Although unsightly, the air in the water is not harmful.\r\n<br>\r\n<br>Further advice on causes and what you can do to help can be found in our video or our advice sheet ‘My tap water is cloudy’ which can be downloaded <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/10/Tap-water-is-cloudy.pdf">here</a>\r\n<br>\r\n<br>\r\n<br>[video_embed video=\\"dn2Lh4oGN2E\\" parameters=\\"&amp;rel=0\\" mp4=\\"\\" ogv=\\"\\" placeholder=\\"\\" html5_parameters=\\"\\" width=\\"700\\" height=\\"400\\"]<br><br>My tap water is discoloured or I’ve noticed bits, stains or slime in my water. Is there anything wrong with it?: Drinking water is normally clear and bright in appearance but very occasionally for a brief period it may appear discoloured or contain particles. \r\n<br>\r\n<br>This maybe because we are carrying out some maintenance or repair work in your area, for example following a burst main. \r\n<br>\r\n<br>Sometimes the discoloration can also be caused by internal plumbing. Further advice on causes and what you can do to help can be found in our advice sheets:\r\n<br>\r\n<br>\\\'My tap water is discoloured\\\' and can be downloaded <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/10/Water-is-Discoloured.pdf">here</a>\r\n<br>\\\'‘I’ve noticed bits, stains or slime in my water\\\' and can be downloaded <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/10/Water-has-stains-or-slime.pdf">here</a>\r\n<br>\r\n<br>\r\n<br> <br><br>accordion<br><br><h4>The Facts About Drinking Water Quality</h4>\r\n<br>\r\n<br>Portsmouth Water has a long record of providing safe drinking water to the population of Portsmouth and the surrounding areas. The safety of the drinking water supply will always remain one of our principal objectives.\r\n<br>\r\n<br>The greatest health risk associated with drinking water still arises from bacterial contamination. In the UK, only 150 years ago, contaminated water caused many outbreaks of waterborne disease such as typhoid, cholera and dysentery. In the western world these diseases have been virtually eliminated with modern treatment methods and in particular the introduction of chlorine as a disinfection agent. In the Third World unsafe drinking water remains one of the major causes of disease.\r\n<br>\r\n<br>All drinking water contains some naturally occurring chemicals. The concept of PURE WATER would imply the absence of everything except H2O. If you drank a glass of pure water you would find it very flat and uninteresting. It\\\'s the natural minerals that give drinking water its taste. Drinking water taken from different parts of the UK can taste very different because of the varying natural minerals in each supply.\r\n<br>\r\n<br>Most of Portsmouth\\\'s supplies originate from the chalk of the South Downs and these naturally contain the hardness salts of calcium and magnesium and traces of other minerals. Hardness salts fur up your kettle but many people consider that they also make the water more palatable. There are some substances - nitrates for example - which would cause concern if present in large amounts. So we carefully monitor levels and strictly follow the advice of the Government\\\'s Drinking Water Inspectorate who regularly audit our work.<br>no-repeat;center top;;<br>auto<br><br>Catchment Management: Portsmouth Water abstracts groundwater found within the Chalk rock of the South Downs to supply public drinking water in your area. Around 85% of the water we supply comes directly from groundwater, sourced from boreholes or springs, with the remaining 15% being derived from the River Itchen - itself being groundwater fed. \r\n<br>\r\n<br><img src="/wp-content/uploads/2019/04/image1.png" alt="Catchment Management" />\r\n<br>\r\n<br>The water we supply to our consumers has to meet strict drinking water standards which provide specific limits on a number of pollutants, including nitrates and pesticides. The quality of water abstracted from our sources is influenced by the land practices in our catchments, such as the use of artificial fertilisers which are predominantly derived from agriculture.   \r\n<br>\r\n<br>The traditional ‘end of pipe’ solution for dealing with these impurities is to build large treatment works. However, these are expensive to construct and operate and do not provide benefit to either the environment or our customers. \r\n<br>\r\n<br><h2>Our primary risk</h2>\r\n<br>\r\n<br>Nitrate concentrations are rising in the groundwater within a number of the Company’s groundwater catchments. We have 11 catchments which are designated drinking water Safeguard Zones (SgZs) by the Environment Agency. Within these zones certain practices must be managed carefully to prevent the pollution of groundwaters which are used to provide drinking water for the local population. \r\n<br>\r\n<br>At present the risk of high nitrate concentrations in drinking water is being managed by blending the water from high nitrate sources with water from lower nitrate sources. However, with increasing concentrations at some low nitrate sources there is a risk that some of the options for blending will not be feasible in the future. This would result in the need for nitrate removal plants to be constructed, at significant cost.\r\n<br>\r\n<br>Portsmouth Water has been implementing a Catchment Management programme since 2008 to address potential future failures of the nitrate standard and to protect our drinking water sources from pollution, and therefore prevent the requirement to construct nitrate removal plants.\r\n<br>\r\n<br>The reasons we have chosen to undertake catchment management are:\r\n<br>\r\n<br>\r\n<br>	it is more cost effective and sustainable than constructing and operating nitrate removal plants;\r\n<br>	it offers wider environmental benefits;\r\n<br>	we can work with the local community to tackle these problems at source rather than at end of the pipe solutions.\r\n<br>\r\n<br>\r\n<br><h2>Our approach</h2>\r\n<br>\r\n<br>We work with farmers and landowners in our groundwater catchments by promoting a voluntary uptake of best management practices and services, so to reduce the impact of activities not only to the groundwater we abstract but also the local water environments. \r\n<br>\r\n<br>Our main ‘on ground action’ is delivered through the Downs and Harbours Clean Water Partnership <a href="http://www.cleanwaterpartnership.co.uk" target="_blank" rel="noopener noreferrer">www.cleanwaterpartnership.co.uk</a>. This partnership has been running since 2008 between Portsmouth Water, the Environment Agency and Natural England to proactively tackle diffuse pollution affecting the quality of groundwater, surface and coastal waters on West Sussex and East Hampshire.\r\n<br>\r\n<br><img src="/wp-content/uploads/2019/04/iamges2.jpg" alt="Catchment Management" />\r\n<br>We offer a range of services to farmers and landowners in our area including:\r\n<br>\r\n<br>\r\n<br>	free 1:1 confidential on-farm advice\r\n<br>	free workshops and events \r\n<br>	subsided advice for Mid-tier Countryside Stewardship applications\r\n<br>	Portsmouth Water’s Capital Grant Scheme (<a href="/wp-content/uploads/2019/04/1.-CAPITAL-GRANT-SCHEME-BOOKLET.pdf" target="_blank" rel="noopener noreferrer">to find out more click here</a>) \r\n<br>	And lots more…. For more information visit the D&amp;H’s website by clicking on the icon below.\r\n<br>\r\n<br>\r\n<br><a href="https://www.cleanwaterpartnership.co.uk/" target="_blank" rel="noopener noreferrer"><img src="/wp-content/uploads/2019/04/images3.png" alt="Catchment Management" /></a>\r\n<br>\r\n<br>In addition to the ‘on ground ‘ work delivered by the partnership Portsmouth Water will also be developing a ‘Payment for Ecosystem Services’ Scheme for the period 2020-2025 , in which Portsmouth Water will look to subsidise farmers and landowners to change their land management practices to provide an ecosystem service(s) which benefits water quality.\r\n<br>\r\n<br>There will also be more focus and support for equine establishments as it is believed that this activity maybe contributing to localised high nutrient loading of surface waters and groundwaters. We can offer free services including free 1:1 visits on paddock management, soil management and manure management as well as subsided capital grants for infrastructure improvements under our <a href="/wp-content/uploads/2019/04/1.-CAPITAL-GRANT-SCHEME-BOOKLET.pdf" target="_blank" rel="noopener noreferrer">Capital Grant Scheme</a>. For more information please take a look at our <a href="/wp-content/uploads/2019/04/EQUINE-LEAFLET.pdf" target="_blank" rel="noopener noreferrer">Equine leaflet</a> and visit the Downs &amp; Harbours <a href="https://www.cleanwaterpartnership.co.uk/" target="_blank" rel="noopener noreferrer">Clean Water Partnership website</a>.\r\n<br>\r\n<br><h2>Other risks </h2>\r\n<br>\r\n<br>Another key risk to groundwater is oil contamination from heating oil storage. Over recent years there have been an increasing number of pollution incidents in our catchments caused by faulty or badly maintained heating oil tanks, poor or faulty pipework and from criminal activity, especially related to the attempted theft of fuel oil.\r\n<br>\r\n<br>In an attempt to reduce the risk from domestic oil storage, Portsmouth Water have embarked on an initiative to increase the awareness to the wider public of the hazards posed to local drinking water supplies, provide advice on how to prevent spills, leaks and thefts occurring, and what to do in the event of a leak or spill. For future information and advice please take some time to look at our advice leaflet, by <a href="/wp-content/uploads/2019/04/OIL-STORAGE-LEAFLET_2018.pdf" target="_blank" rel="noopener noreferrer">clicking here</a>.\r\n<br>\r\n<br><a href="/wp-content/uploads/2019/04/OIL-STORAGE-LEAFLET_2018.pdf" target="_blank" rel="noopener noreferrer"><img src="https://www.portsmouthwater.co.uk/wp-content/uploads/2019/04/OIL-STORAGE-LEAFLET_2018-1.jpg" alt="" /></a>\r\n<br>\r\n<br>\r\n<br>We also offer a 50% subsidy towards replacement works of heating oil set ups deemed to pose a risk to groundwater. This subsidy is available to properties within our catchments, please see our leaflet for further information, by <a href="/wp-content/uploads/2019/04/Replacement-Scheme-Leaflet.pdf" target="_blank" rel="noopener noreferrer">clicking here</a>.\r\n<br>\r\n<br>For more information on our Catchment Management work please email our Catchment Management Team at <a href="mailto:catchment.management@portsmouthwater.co.uk" target="_blank" rel="noopener noreferrer">catchment.management@portsmouthwater.co.uk</a>\r\n<br><br><br>Monitoring Drinking Water Quality: Water quality regulations are in place to ensure water supplied to customers is safe to drink. There are 58 standards in the regulations covering microbiological, chemical and physical parameters. In order to monitor water quality from source to tap, the Company’s area of supply is divided into zones serving not more than 100,000 people from single sources.\r\n<br>\r\n<br><h4>Water Quality Standards</h4>\r\n<br>\r\n<br>In the calendar year 2013 the Company carried out a total of 39,376 determinations in samples taken at treatment works, service reservoirs and customer taps. Of these the overall mean zonal compliance, which is the representation of overall drinking water quality in customers’ properties as reported to the Drinking Water Inspectorate (DWI) was 99.97% (99.96 in 2012).\r\n<br>\r\n<br>The water quality regulations monitor 58 standards to ensure water quality meets the standards across all stages of our processes from source to the customers tap.\r\n<br>\r\n<br>In addition to publishing the information on the website, the results are supplied to the Drinking Water Inspectorate who produces an annual report which contains a commentary on each company. The report may be viewed on the DWI website <a href="http://www.dwi.defra.gov.uk/" target="_blank" rel="noopener noreferrer">www.dwi.defra.gov.uk</a>.\r\n<br>\r\n<br>The specific compliance groups are explained in more detail below to provide an understanding of water quality monitoring from source to tap:\r\n<br>\r\n<br><h4>Process Control</h4>\r\n<br>\r\n<br>Process control quality compliance is based upon a selection of parameters which are, in general terms, controlled by the processes in place at water treatment works. The focus is on chemical parameters and in 2013 100% of the samples taken were compliant.\r\n<br>\r\n<br><h4>Disinfectant Control</h4>\r\n<br>\r\n<br>Disinfection control quality compliance is based upon a selection of parameters which demonstrate the effectiveness of disinfection and pathogen removal. Microbiological standards are of particular importance and based upon the presence of coliforms which excellent to use as an indicator of any problems with the disinfection of the water. In 2013 100% of the samples taken were compliant.\r\n<br>\r\n<br><h4>Distribution Maintenance</h4>\r\n<br>\r\n<br>Distribution maintenance quality compliance is based upon a selection of parameters to reflect the age, condition and maintenance standards of water mains. In 2013 99.97% compliance was achieved. One sample failed the standard for iron; however the plumbing in the premises was found to be contrary to regulations and was the most likely cause of the failure.\r\n<br>\r\n<br><h4>Reservoir Integrity</h4>\r\n<br>\r\n<br>Reservoir integrity quality compliance is based upon a selection of parameters to reflect the hygienic status of service reservoirs and includes microbiological analysis. In 2013 99.90% of the samples taken were compliant. There were two failures of the coliform standard at a service reservoir during 2013. The investigation into these failures found that they were most likely due to some faulty lagging on the tap which contaminated the samples while they were being taken.\r\n<br>\r\n<br><h4>Domestic Water Systems</h4>\r\n<br>\r\n<br>Domestic water quality compliance is based upon a selection of parameters to reflect the design and condition of customers’ domestic water systems and includes microbiological analysis. In 2013 99.98% compliance was achieved. The microbiological parameter identified three samples that exceeded the coliform indicator at customers’ taps. Because coliforms occur so widely in the natural environment and are extremely sensitive to modern detection methods, there are occasional spurious results often due to the difficulty in achieving a thorough sterilisation of some taps used for sampling. All positive results are separately investigated to identify the cause, as well as the need for any remedial works, to ensure the integrity of the supply. In all of the three microbiological failures, the customer’s kitchen tap was identified or suspected of being the source of the contamination.\r\n<br>\r\n<br><h4>Other Quality Issues</h4>\r\n<br>\r\n<br>Membrane plants (sophisticated filtration systems) are operating at 5 of our treatment works and 451 operational and compliance samples were taken during 2013 for cryptosporidium analysis from the final treated water from all these works. Of these samples, 17 contained low levels of cryptosporidium oocysts. Although there was no perceived risk to health at these low levels the company has made plans to install some treatment at two of these works to alleviate any potential risk in the future.\r\n<br>\r\n<br>In 2013 we continued operating a Water Safety Plan covering all identifiable risks from source to tap known as the Drinking Water Safety Plan. The Plan has been audited by the Drinking Water Inspectorate.\r\n<br>\r\n<br>2009 saw the launch of the Downs and Harbours Clean Water Partnership, a forward-thinking initiative formed by Portsmouth Water, Natural England and the Environment Agency. The Partnership has been set up to tackle diffuse water pollution issues affecting the quality of ground, surface and coastal waters in our supply area. The Clean Water Partnership’s focus is on reducing inputs of nutrients, particularly nitrates, to the water environment. The project is working to:\r\n<br>\r\n<br>\r\n<br>    Protect and improve the water quality of groundwater sources used for public water supply\r\n<br>    Reduce algal growth in Portsmouth, Chichester, Langstone Harbours and the River Hamble estuary and help improve the near-shore environment\r\n<br>    Reduce pressures on the ecology of local rivers, such as the Hamble, Meon, Wallington, Ems and Lavant\r\n<br>\r\n<br>\r\n<br>The Partnership offers confidential services and support to farmers and other land owners; these services include nutrient, manure, soil and water management plans as well as workshops, one-to-one consultations and farm demonstrations of best farm practices. The past year has seen a greater uptake of these services and the workshops are seeing more participants.\r\n<br>\r\n<br><h4>Enquiries</h4>\r\n<br>\r\n<br>Enquiries concerning water quality are handled by the Water Quality Department in the first instance. If a visit or samples are required, an appointment will be made for a staff member to call. If the situation requires immediate action, a member of staff will be sent the same day to take water samples, usually from the kitchen tap. In all cases we will provide the customer with written information concerning the laboratory analysis, along with any findings.\r\n<br>The Company also has a policy of providing free analysis with a written report to all customers who are concerned about lead levels.<br><br>Drinking Water Standards Explained: The Water Supply (Water Quality) Regulations 2000, which were made in response to the introduction of the European Drinking Water Directive (98/83/EC), have been amended by the Water Supply (Water Quality) 2000 (Amendment) Regulations 2007.\r\n<br>The above regulations impose stringent standards for over 50 different parameters that are used to assess the quality of drinking water. These parameters cover aesthetic, chemical, microbiological, physical, and health-related aspects of water quality. They are divided into the following types of parameters:\r\n<br>\r\n<br>• Directive parameters: Required by European legislation e.g. E.coli and pesticides\r\n<br>\r\n<br>• National parameters: Required by British legislation in addition to Directive parameters e.g. Aluminium and Iron.\r\n<br>\r\n<br>• Indicator parameters and additional monitoring requirements: These give an indication of a deteriorating situation if limits are breached e.g. chloride and ammonia. They do not necessarily have immediate health significance at the limit set.\r\n<br>\r\n<br>Water samples are taken from treatment works, reservoirs and customer taps to show the water is fit for human consumption. They are analysed for the substances listed in the standards using state- of-the-art technology and laboratory techniques. Some substances are measured in milligrammes per litre (mg/l); 1mg/l is one part in a million.  Others are measured in microgrammes per litre (µg/l); 1µg/l is one part in a billion.\r\n<br>\r\n<br>Even though Portsmouth Water provides consistently high quality drinking water, occasionally some tests fail to meet the required standards. If a sample fails to meet requirements it does not necessarily mean that the water is harmful to health or unfit to drink and Portsmouth Water investigates each one thoroughly.\r\n<br>\r\n<br>Failures can arise for a variety of reasons - for example in individual properties plumbing materials and installations may cause a problem where the mains water is of good quality and neighbouring properties are unaffected. If any problems are found we act immediately and we inform the Local Authority and Drinking Water Inspectorate (DWI) of any compliance sample failures.<br><br>Ensuring Water Quality: <img src="/wp-content/uploads/2015/02/Water-Quality-Image.jpg" alt="Water Quality Testing" />Throughout the water supply process the Company monitors drinking water quality by taking samples from sources, treatment works, service reservoirs and at customers’ taps.\r\n<br>\r\n<br>Analysis takes place in the Company’s purpose built Laboratory to strict standards set down by the Statutory Water Quality Regulations. Audits of the sampling and analytical process are conducted by the Government’s ‘Drinking Water Inspectorate’ who regularly reports that the Company has one of the highest pass rates in the country. When an isolated failure occurs the cause is separately investigated.\r\n<br>\r\n<br>Being derived from the chalk aquifer, the Company’s water is moderately ‘hard’. This can cause problems with the build up of limescale on hot water appliances, but hard drinking water is believed by the medical profession to be better for human health than soft water.<br><br>Water Quality Results: Water quality regulations are in place to ensure water supplied to customers is safe to drink. There are 58 standards in the regulations covering microbiological, chemical and physical parameters. In order to monitor water quality from source to tap, the Company’s area of supply is divided into zones serving not more than 100,000 people from single sources. Every year the Company takes a number of samples at treatment works, service reservoirs and customer taps.\r\n<br>  See the water quality results for your area on our app here - <a href="https://www.portsmouthwater.co.uk/about-us/water-quality/hardness-water-quality-results-in-your-area/">Water quality results in your area</a><br><br>Water Quality Concerns (e.g. Fluoride, Nitrate): <a href="/contact-us">contact details can be found by clicking here</a>\r\n<br>\r\n<br><h4>Cryptosporidium</h4>\r\n<br>\r\n<br>Cryptosporidium is a very small protozoan parasite which is found in many \\\'hosts\\\' including birds, fish and mammals. In humans it can cause severe sickness and diarrhoea particularly in the young, elderly and immuno-compromised. A very low level dose can be sufficient to cause infection. It freely exists in the natural environment and can exist in a dormant state for long periods. It can be transmitted from unwashed fruit and vegetables, swimming pools and occasionally water supplies.\r\n<br>\r\n<br>The Company has conducted risk assessments at all its sources and regular monitoring takes place. At five sites, Farlington, Lovedean, Soberton, Fishbourne and River Itchen, the Company has installed sophisticated membrane treatment plants which are capable of removing the infective cryptosporidium oocysts.\r\n<br><h4>Nitrates</h4>\r\n<br>\r\n<br>Intensive agricultural production in recent years has led to the increase of nitrates appearing in underground water supplies. Certain parts of the UK have been more affected than others. In part of the Portsmouth Water area we have had to install blending arrangements to ensure that all our supplies are within the limits laid down by the Water Quality Regulations.\r\n<br><h4>Pesticides</h4>\r\n<br>\r\n<br>The present regulations set a very strict limit for pesticides in drinking water - they must not be present in a concentration greater than one part in ten thousand million. This very low concentration ignores the very different toxicity levels of various pesticides.\r\n<br>\r\n<br>At all treatment works and customer taps we regularly check for the presence of some 30 compounds which we know to be in use.\r\n<br><h4>Fluoride</h4>\r\n<br>\r\n<br>Water containing fluoride compounds has been shown to help prevent dental cavities from forming - particularly in young children, although there are conflicting reports about its value as well as other side effects.\r\n<br>\r\n<br>Currently we do not add fluoride to any of our supplies, although one of our sources does have a low level of natural fluoride present but not at a level recommended for dental purposes.\r\n<br>\r\n<br>In 2003, legislation was introduced that enables Health Authorities to instruct water companies to fluoridate their supplies; however this has not yet happened in our area.\r\n<br>\r\n<br>If the Health Authorities did decide to pursue fluoridation then a public consultation exercise would have to be conducted.  This would give consumers the opportunity to express their views to the Health Authorities before any final decision can be made.<br><br>Lead pipes in your home: <h4>Lead</h4>\r\n<br>Water at its source and in mains is virtually lead free. However many properties still have lead plumbing and lead service pipes supplying the water into the house. If you live in a house built before 1970, chances are you may have lead pipework. Your drinking water can pick up lead from the pipework that runs from the water main underground and into your property, or from lead pipework inside your property. If you would like any further information relating to Lead please download our <a href="/wp-content/uploads/2015/02/02-WQ_LEAD-LEAFLET.pdf">‘Lead Pipes in your home Advice Leaflet’ here</a>\r\n<br>The leaflet will provide you with information on:\r\n<br>Where lead comes from\r\n<br>Why lead can be a problem\r\n<br>Where we sample and what we find\r\n<br>What Portsmouth Water are doing about lead\r\n<br>What to do if you think you have lead\r\n<br>\r\n<br><br><br>Looking After Water In Your Home: This publication was produced by Water UK as a Consumers Guide to Looking After Water In The Home.\r\n<br>\r\n<br>It covers subjects such as taste, odour and colour of water. Lead pipes, pipe ownership and many other useful topics to help you \\\'look after water in your home\\\'.\r\n<br>\r\n<br><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/Water-In-The-Home-2015.pdf" target="_blank" rel="noopener noreferrer">Click here to view Water UK\\\'s Consumer Guide to Looking After Water in Your Home</a>.<br><br>The Taste of Drinking Water: Deciding whether water has an unusual taste is a very subjective question. Without doubt some palates are much more sensitive than others and it is sometimes difficult to know whether it is detectable by the sense of taste or smell.\r\n<br>\r\n<br>Most taste complaints we receive are usually linked to the chlorine dose that we add to ensure disinfection of the water. Chlorine has been used for disinfection by the Industry for many years and it is probably due to its use that most waterborne diseases have been eliminated in the western world.<br><br>Tap Hygiene: <img src="/wp-content/uploads/2015/02/Tap.jpg" alt="tap" />It is important that taps that are used for drinking water are kept clean. Whilst the water coming to your tap is safe, many bacteria can live in the kitchen and some can grow both on the outside of the tap and inside the lip of the spout. They are not visible to the naked eye, but the tap can become contaminated from food or items washed in the sink. For this reason, you should never allow food to come into contact with the end of the tap.\r\n<br>\r\n<br>Occasionally fungi, naturally present in the air, can also attach itself to damp surfaces and grow into a visible slime usually black in colour (and sometimes pink). This slime is seen usually in bathrooms and kitchens on taps, shower heads, tiles and several other places.\r\n<br>\r\n<br>Unfortunately there is nothing we can do to the drinking water supply to prevent this type of growth and the only way to keep on top of the problem is by routine cleaning of all the surfaces which can be affected.\r\n<br>\r\n<br> <h4>Taps can be cleaned as follows:</h4>\r\n<br>\r\n<br>\r\n<br>Regularly clean household taps thoroughly by using a small brush (such as an old toothbrush) dipped in a mild solution of bleach or sterilising fluid such as is used for cleaning babies’ bottles\r\n<br>Pay particular attention to the inside of the spout and/or any plastic insert\r\n<br>After cleaning the tap, run it for a few moments to remove any remaining disinfectant\r\n<br>Don’t leave the dishcloth on the tap to dry as this can increase the likelihood of contamination\r\n<br>\r\n<br>\r\n<br><br><br>Facts About Bottled Water: <img src="/wp-content/uploads/2015/02/Bottles-ImageWQ1.jpg" alt="Bottled water" />None of the bottled water available today is of better quality than tap water. In certain circumstances the quality can be inferior to tap water especially if the bottle has been stored in warm conditions.\r\n<br>\r\n<br>The real difference between bottled and tap water is the cost. The bottled variety costs around one thousand times more than tap water and unlike tap water delivery is an additional cost!\r\n<br>\r\n<br>Try filling a bottle with tap water, leaving it in the fridge overnight and then trying a taste test. You\\\'ll be surprised at the result!<br><br>Facts About Domestic Water Filters: The market for domestic water filters has increased enormously in recent years. This is partly due to the extravagant advertising about them which casts doubt on the quality of tap water. Tap water is entirely safe to drink and you need not worry about it affecting your health.\r\n<br>\r\n<br>In some cases filters can improve taste. They do, however, remove all chlorine and this means that the protection against contamination is also removed. If you do use a filter, remember to change the cartridge regularly, and always keep the filtered water in a cool place. The fridge is best.<br><br>Drinking Water Safety Plan (DWSP): Ensuring the quality of our drinking water is crucial to the service we provide to our customers. DWI announced the use of the Drinking Water Safety Plan (DWSP) concept (originally developed by the World Health Organisation) to the regulation of drinking water quality during 2004. This is a source to tap risk management approach that identifies and proactively manages risks to drinking water quality. This approach is central to the way in which we ensure a continuous supply of safe drinking water now and in the future.\r\n<br>\r\n<br>A Drinking Water safety Plan consists of three key elements:\r\n<br>\r\n<br><img src="/wp-content/uploads/2015/02/DWSP.gif" alt="Safety Plan" />\r\n<br>\r\n<br><h4>Portsmouth Water Approach</h4>\r\n<br>\r\n<br>When assessing the risks to drinking water quality we identify hazards and hazardous events and score the likelihood and consequence of these occurring to determine the level of risk. We put control measures in place to manage any risk in order to reduce the likelihood of these hazardous events happening.\r\n<br>\r\n<br>Our risk management approach is an integral part of our Periodic Review and business planning process which helps to direct investment into the most important areas. An example of this process is the significant risk that the trihalomethane (THM) standard might be breached in the near future; a solution was identified and put forward in our final business plan to OFWAT and accepted.\r\n<br>\r\n<br>More recently, greater effort has been focused on determining risks to raw water quality within our catchments. Portsmouth Water is building upon the existing Downs &amp; Harbours Clean Water Partnership and has created a Catchment Management programme to upscale approaches to tackle diffuse water pollution. For more information visit the Catchment Management section below.<br><br>accordion<br><br>', 'Water Quality', '', 'inherit', 'closed', 'closed', '', '2193-revision-v1', '', '', '2020-10-08 12:59:58', '2020-10-08 11:59:58', '', 2193, 'https://www.portsmouthwater.co.uk/2020/10/08/2193-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10389, 1, '2020-10-08 13:01:50', '2020-10-08 12:01:50', '<img src="/wp-content/uploads/2015/02/wq2.jpg" alt="Testing Water Quality" />\r\n<h4>Drinking Water Quality is of concern to us all.</h4>\r\nTo find out more about Water Quality Standards, the monitoring we do and the major issues affecting water quality, click the Headings below.\r\nno-repeat;center top;;\r\nauto\r\n\r\nWhat is the Hardness of my Water?: Our water is mainly derived from the chalk of the South Downs - it is excellent quality, but its chalk source means that it is moderately hard. Water hardness comes from naturally occurring calcium and magnesium salts, dissolved from the chalk as the water passes through it. These natural salts give the water a crisp, pleasant and fresh taste and in addition, calcium and magnesium are essential minerals in our diet, making our water some of the best quality drinking water in the country. If you would like any further information relating to hardness please download our <a href="/wp-content/uploads/2015/02/03-WATER-HARDNESS-LIMESCALE.pdf" target="_blank" rel="noopener noreferrer">Water Hardness Advice Leaflet here</a>.\r\n\r\n\r\nSometimes it can be important to know the exact water hardness in your area, particularity if you are purchasing new household appliances such as a dishwasher or washing machine. Use our app to find out the hardness of your water - <a href="https://www.portsmouthwater.co.uk/about-us/water-quality/hardness-water-quality-results-in-your-area/">click here </a>\r\n\r\n\r\n\r\nMy tap water tastes or smells of Chlorine, Chemical Disinfectant or TCP. Is there anything I can do?: [video_embed video=\\"xVH9j_NXTLI\\" parameters=\\"&amp;rel=0\\" mp4=\\"\\" ogv=\\"\\" placeholder=\\"\\" html5_parameters=\\"\\" width=\\"700\\" height=\\"400\\"]\r\n\r\n\r\nWe add chlorine at our water treatment works to make sure the public water supply is safe to drink.\r\n\r\nSometimes you may notice a change in the taste or smell of your drinking water.\r\n\r\nThe water is often described as having a TCP, antiseptic, metallic, chemical, medicinal or bitter taste or smell to it. It\\\'s noticeable when you first run the tap, in boiled drinks, or when a glass of water has stood for a period of time.\r\n\r\nFurther advice on causes and what you can do to help can be found in our advice sheet ‘My tap water tastes or smells of medicine, chemical, disinfectant or TCP’ and can be downloaded <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/WQ_TASTE-SMELL.pdf" target="_blank" rel="noopener noreferrer">here</a>.\r\n\r\n\r\n\r\nMy tap water is cloudy, is there anything wrong with it?: Drinking water can sometimes appear \\\'milky\\\' or \\\'cloudy\\\' when first drawn from the tap. This is usually caused by air and generally disappears after a short time. Although unsightly, the air in the water is not harmful.\r\n\r\n\r\nFurther advice on causes and what you can do to help can be found in our video or our advice sheet ‘My tap water is cloudy’ which can be downloaded <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/10/Tap-water-is-cloudy.pdf">here</a>\r\n\r\n\r\n\r\n[video_embed video=\\"dn2Lh4oGN2E\\" parameters=\\"&amp;rel=0\\" mp4=\\"\\" ogv=\\"\\" placeholder=\\"\\" html5_parameters=\\"\\" width=\\"700\\" height=\\"400\\"]\r\n\r\nMy tap water is discoloured or I’ve noticed bits, stains or slime in my water. Is there anything wrong with it?: Drinking water is normally clear and bright in appearance but very occasionally for a brief period it may appear discoloured or contain particles.\r\n\r\n\r\nThis maybe because we are carrying out some maintenance or repair work in your area, for example following a burst main.\r\n\r\n\r\nSometimes the discoloration can also be caused by internal plumbing. Further advice on causes and what you can do to help can be found in our advice sheets:\r\n\r\n\r\n\\\'My tap water is discoloured\\\' and can be downloaded <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/10/Water-is-Discoloured.pdf">here</a>\r\n\r\n\\\'‘I’ve noticed bits, stains or slime in my water\\\' and can be downloaded <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/10/Water-has-stains-or-slime.pdf">here</a>\r\n\r\n\r\n\r\n\r\n\r\naccordion\r\n<h4>The Facts About Drinking Water Quality</h4>\r\nPortsmouth Water has a long record of providing safe drinking water to the population of Portsmouth and the surrounding areas. The safety of the drinking water supply will always remain one of our principal objectives.\r\n\r\n\r\nThe greatest health risk associated with drinking water still arises from bacterial contamination. In the UK, only 150 years ago, contaminated water caused many outbreaks of waterborne disease such as typhoid, cholera and dysentery. In the western world these diseases have been virtually eliminated with modern treatment methods and in particular the introduction of chlorine as a disinfection agent. In the Third World unsafe drinking water remains one of the major causes of disease.\r\n\r\n\r\nAll drinking water contains some naturally occurring chemicals. The concept of PURE WATER would imply the absence of everything except H2O. If you drank a glass of pure water you would find it very flat and uninteresting. It\\\'s the natural minerals that give drinking water its taste. Drinking water taken from different parts of the UK can taste very different because of the varying natural minerals in each supply.\r\n\r\n\r\nMost of Portsmouth\\\'s supplies originate from the chalk of the South Downs and these naturally contain the hardness salts of calcium and magnesium and traces of other minerals. Hardness salts fur up your kettle but many people consider that they also make the water more palatable. There are some substances - nitrates for example - which would cause concern if present in large amounts. So we carefully monitor levels and strictly follow the advice of the Government\\\'s Drinking Water Inspectorate who regularly audit our work.\r\nno-repeat;center top;;\r\nauto\r\n\r\nCatchment Management: Portsmouth Water abstracts groundwater found within the Chalk rock of the South Downs to supply public drinking water in your area. Around 85% of the water we supply comes directly from groundwater, sourced from boreholes or springs, with the remaining 15% being derived from the River Itchen - itself being groundwater fed.\r\n\r\n\r\n<img src="/wp-content/uploads/2019/04/image1.png" alt="Catchment Management" />\r\n\r\n\r\nThe water we supply to our consumers has to meet strict drinking water standards which provide specific limits on a number of pollutants, including nitrates and pesticides. The quality of water abstracted from our sources is influenced by the land practices in our catchments, such as the use of artificial fertilisers which are predominantly derived from agriculture.\r\n\r\n\r\nThe traditional ‘end of pipe’ solution for dealing with these impurities is to build large treatment works. However, these are expensive to construct and operate and do not provide benefit to either the environment or our customers.\r\n<h2>Our primary risk</h2>\r\nNitrate concentrations are rising in the groundwater within a number of the Company’s groundwater catchments. We have 11 catchments which are designated drinking water Safeguard Zones (SgZs) by the Environment Agency. Within these zones certain practices must be managed carefully to prevent the pollution of groundwaters which are used to provide drinking water for the local population.\r\n\r\n\r\nAt present the risk of high nitrate concentrations in drinking water is being managed by blending the water from high nitrate sources with water from lower nitrate sources. However, with increasing concentrations at some low nitrate sources there is a risk that some of the options for blending will not be feasible in the future. This would result in the need for nitrate removal plants to be constructed, at significant cost.\r\n\r\n\r\nPortsmouth Water has been implementing a Catchment Management programme since 2008 to address potential future failures of the nitrate standard and to protect our drinking water sources from pollution, and therefore prevent the requirement to construct nitrate removal plants.\r\n\r\n\r\nThe reasons we have chosen to undertake catchment management are:\r\n\r\n\r\n\r\nit is more cost effective and sustainable than constructing and operating nitrate removal plants;\r\n\r\nit offers wider environmental benefits;\r\n\r\nwe can work with the local community to tackle these problems at source rather than at end of the pipe solutions.\r\n<h2>Our approach</h2>\r\nWe work with farmers and landowners in our groundwater catchments by promoting a voluntary uptake of best management practices and services, so to reduce the impact of activities not only to the groundwater we abstract but also the local water environments.\r\n\r\n\r\nOur main ‘on ground action’ is delivered through the Downs and Harbours Clean Water Partnership <a href="http://www.cleanwaterpartnership.co.uk" target="_blank" rel="noopener noreferrer">www.cleanwaterpartnership.co.uk</a>. This partnership has been running since 2008 between Portsmouth Water, the Environment Agency and Natural England to proactively tackle diffuse pollution affecting the quality of groundwater, surface and coastal waters on West Sussex and East Hampshire.\r\n\r\n\r\n<img src="/wp-content/uploads/2019/04/iamges2.jpg" alt="Catchment Management" />\r\n\r\nWe offer a range of services to farmers and landowners in our area including:\r\n\r\n\r\n\r\nfree 1:1 confidential on-farm advice\r\n\r\nfree workshops and events\r\n\r\nsubsided advice for Mid-tier Countryside Stewardship applications\r\n\r\nPortsmouth Water’s Capital Grant Scheme (<a href="/wp-content/uploads/2019/04/1.-CAPITAL-GRANT-SCHEME-BOOKLET.pdf" target="_blank" rel="noopener noreferrer">to find out more click here</a>)\r\n\r\nAnd lots more…. For more information visit the D&amp;H’s website by clicking on the icon below.\r\n\r\n\r\n\r\n<a href="https://www.cleanwaterpartnership.co.uk/" target="_blank" rel="noopener noreferrer"><img src="/wp-content/uploads/2019/04/images3.png" alt="Catchment Management" /></a>\r\n\r\n\r\nIn addition to the ‘on ground ‘ work delivered by the partnership Portsmouth Water will also be developing a ‘Payment for Ecosystem Services’ Scheme for the period 2020-2025 , in which Portsmouth Water will look to subsidise farmers and landowners to change their land management practices to provide an ecosystem service(s) which benefits water quality.\r\n\r\n\r\nThere will also be more focus and support for equine establishments as it is believed that this activity maybe contributing to localised high nutrient loading of surface waters and groundwaters. We can offer free services including free 1:1 visits on paddock management, soil management and manure management as well as subsided capital grants for infrastructure improvements under our <a href="/wp-content/uploads/2019/04/1.-CAPITAL-GRANT-SCHEME-BOOKLET.pdf" target="_blank" rel="noopener noreferrer">Capital Grant Scheme</a>. For more information please take a look at our <a href="/wp-content/uploads/2019/04/EQUINE-LEAFLET.pdf" target="_blank" rel="noopener noreferrer">Equine leaflet</a> and visit the Downs &amp; Harbours <a href="https://www.cleanwaterpartnership.co.uk/" target="_blank" rel="noopener noreferrer">Clean Water Partnership website</a>.\r\n<h2>Other risks</h2>\r\nAnother key risk to groundwater is oil contamination from heating oil storage. Over recent years there have been an increasing number of pollution incidents in our catchments caused by faulty or badly maintained heating oil tanks, poor or faulty pipework and from criminal activity, especially related to the attempted theft of fuel oil.\r\n\r\n\r\nIn an attempt to reduce the risk from domestic oil storage, Portsmouth Water have embarked on an initiative to increase the awareness to the wider public of the hazards posed to local drinking water supplies, provide advice on how to prevent spills, leaks and thefts occurring, and what to do in the event of a leak or spill. For future information and advice please take some time to look at our advice leaflet, by <a href="/wp-content/uploads/2019/04/OIL-STORAGE-LEAFLET_2018.pdf" target="_blank" rel="noopener noreferrer">clicking here</a>.\r\n\r\n\r\n<a href="/wp-content/uploads/2019/04/OIL-STORAGE-LEAFLET_2018.pdf" target="_blank" rel="noopener noreferrer"><img src="https://www.portsmouthwater.co.uk/wp-content/uploads/2019/04/OIL-STORAGE-LEAFLET_2018-1.jpg" alt="" /></a>\r\n\r\n\r\n\r\nWe also offer a 50% subsidy towards replacement works of heating oil set ups deemed to pose a risk to groundwater. This subsidy is available to properties within our catchments, please see our leaflet for further information, by <a href="/wp-content/uploads/2019/04/Replacement-Scheme-Leaflet.pdf" target="_blank" rel="noopener noreferrer">clicking here</a>.\r\n\r\n\r\nFor more information on our Catchment Management work please email our Catchment Management Team at <a href="mailto:catchment.management@portsmouthwater.co.uk" target="_blank" rel="noopener noreferrer">catchment.management@portsmouthwater.co.uk</a>\r\n\r\n\r\n\r\nMonitoring Drinking Water Quality: Water quality regulations are in place to ensure water supplied to customers is safe to drink. There are 58 standards in the regulations covering microbiological, chemical and physical parameters. In order to monitor water quality from source to tap, the Company’s area of supply is divided into zones serving not more than 100,000 people from single sources.\r\n<h4>Water Quality Standards</h4>\r\nIn the calendar year 2013 the Company carried out a total of 39,376 determinations in samples taken at treatment works, service reservoirs and customer taps. Of these the overall mean zonal compliance, which is the representation of overall drinking water quality in customers’ properties as reported to the Drinking Water Inspectorate (DWI) was 99.97% (99.96 in 2012).\r\n\r\n\r\nThe water quality regulations monitor 58 standards to ensure water quality meets the standards across all stages of our processes from source to the customers tap.\r\n\r\n\r\nIn addition to publishing the information on the website, the results are supplied to the Drinking Water Inspectorate who produces an annual report which contains a commentary on each company. The report may be viewed on the DWI website <a href="http://www.dwi.defra.gov.uk/" target="_blank" rel="noopener noreferrer">www.dwi.defra.gov.uk</a>.\r\n\r\n\r\nThe specific compliance groups are explained in more detail below to provide an understanding of water quality monitoring from source to tap:\r\n<h4>Process Control</h4>\r\nProcess control quality compliance is based upon a selection of parameters which are, in general terms, controlled by the processes in place at water treatment works. The focus is on chemical parameters and in 2013 100% of the samples taken were compliant.\r\n<h4>Disinfectant Control</h4>\r\nDisinfection control quality compliance is based upon a selection of parameters which demonstrate the effectiveness of disinfection and pathogen removal. Microbiological standards are of particular importance and based upon the presence of coliforms which excellent to use as an indicator of any problems with the disinfection of the water. In 2013 100% of the samples taken were compliant.\r\n<h4>Distribution Maintenance</h4>\r\nDistribution maintenance quality compliance is based upon a selection of parameters to reflect the age, condition and maintenance standards of water mains. In 2013 99.97% compliance was achieved. One sample failed the standard for iron; however the plumbing in the premises was found to be contrary to regulations and was the most likely cause of the failure.\r\n<h4>Reservoir Integrity</h4>\r\nReservoir integrity quality compliance is based upon a selection of parameters to reflect the hygienic status of service reservoirs and includes microbiological analysis. In 2013 99.90% of the samples taken were compliant. There were two failures of the coliform standard at a service reservoir during 2013. The investigation into these failures found that they were most likely due to some faulty lagging on the tap which contaminated the samples while they were being taken.\r\n<h4>Domestic Water Systems</h4>\r\nDomestic water quality compliance is based upon a selection of parameters to reflect the design and condition of customers’ domestic water systems and includes microbiological analysis. In 2013 99.98% compliance was achieved. The microbiological parameter identified three samples that exceeded the coliform indicator at customers’ taps. Because coliforms occur so widely in the natural environment and are extremely sensitive to modern detection methods, there are occasional spurious results often due to the difficulty in achieving a thorough sterilisation of some taps used for sampling. All positive results are separately investigated to identify the cause, as well as the need for any remedial works, to ensure the integrity of the supply. In all of the three microbiological failures, the customer’s kitchen tap was identified or suspected of being the source of the contamination.\r\n<h4>Other Quality Issues</h4>\r\nMembrane plants (sophisticated filtration systems) are operating at 5 of our treatment works and 451 operational and compliance samples were taken during 2013 for cryptosporidium analysis from the final treated water from all these works. Of these samples, 17 contained low levels of cryptosporidium oocysts. Although there was no perceived risk to health at these low levels the company has made plans to install some treatment at two of these works to alleviate any potential risk in the future.\r\n\r\n\r\nIn 2013 we continued operating a Water Safety Plan covering all identifiable risks from source to tap known as the Drinking Water Safety Plan. The Plan has been audited by the Drinking Water Inspectorate.\r\n\r\n\r\n2009 saw the launch of the Downs and Harbours Clean Water Partnership, a forward-thinking initiative formed by Portsmouth Water, Natural England and the Environment Agency. The Partnership has been set up to tackle diffuse water pollution issues affecting the quality of ground, surface and coastal waters in our supply area. The Clean Water Partnership’s focus is on reducing inputs of nutrients, particularly nitrates, to the water environment. The project is working to:\r\n\r\n\r\n\r\nProtect and improve the water quality of groundwater sources used for public water supply\r\n\r\nReduce algal growth in Portsmouth, Chichester, Langstone Harbours and the River Hamble estuary and help improve the near-shore environment\r\n\r\nReduce pressures on the ecology of local rivers, such as the Hamble, Meon, Wallington, Ems and Lavant\r\n\r\n\r\n\r\nThe Partnership offers confidential services and support to farmers and other land owners; these services include nutrient, manure, soil and water management plans as well as workshops, one-to-one consultations and farm demonstrations of best farm practices. The past year has seen a greater uptake of these services and the workshops are seeing more participants.\r\n<h4>Enquiries</h4>\r\nEnquiries concerning water quality are handled by the Water Quality Department in the first instance. If a visit or samples are required, an appointment will be made for a staff member to call. If the situation requires immediate action, a member of staff will be sent the same day to take water samples, usually from the kitchen tap. In all cases we will provide the customer with written information concerning the laboratory analysis, along with any findings.\r\n\r\nThe Company also has a policy of providing free analysis with a written report to all customers who are concerned about lead levels.\r\n\r\nDrinking Water Standards Explained: The Water Supply (Water Quality) Regulations 2000, which were made in response to the introduction of the European Drinking Water Directive (98/83/EC), have been amended by the Water Supply (Water Quality) 2000 (Amendment) Regulations 2007.\r\n\r\nThe above regulations impose stringent standards for over 50 different parameters that are used to assess the quality of drinking water. These parameters cover aesthetic, chemical, microbiological, physical, and health-related aspects of water quality. They are divided into the following types of parameters:\r\n\r\n\r\n• Directive parameters: Required by European legislation e.g. E.coli and pesticides\r\n\r\n\r\n• National parameters: Required by British legislation in addition to Directive parameters e.g. Aluminium and Iron.\r\n\r\n\r\n• Indicator parameters and additional monitoring requirements: These give an indication of a deteriorating situation if limits are breached e.g. chloride and ammonia. They do not necessarily have immediate health significance at the limit set.\r\n\r\n\r\nWater samples are taken from treatment works, reservoirs and customer taps to show the water is fit for human consumption. They are analysed for the substances listed in the standards using state- of-the-art technology and laboratory techniques. Some substances are measured in milligrammes per litre (mg/l); 1mg/l is one part in a million. Others are measured in microgrammes per litre (µg/l); 1µg/l is one part in a billion.\r\n\r\n\r\nEven though Portsmouth Water provides consistently high quality drinking water, occasionally some tests fail to meet the required standards. If a sample fails to meet requirements it does not necessarily mean that the water is harmful to health or unfit to drink and Portsmouth Water investigates each one thoroughly.\r\n\r\n\r\nFailures can arise for a variety of reasons - for example in individual properties plumbing materials and installations may cause a problem where the mains water is of good quality and neighbouring properties are unaffected. If any problems are found we act immediately and we inform the Local Authority and Drinking Water Inspectorate (DWI) of any compliance sample failures.\r\n\r\nEnsuring Water Quality: <img src="/wp-content/uploads/2015/02/Water-Quality-Image.jpg" alt="Water Quality Testing" />Throughout the water supply process the Company monitors drinking water quality by taking samples from sources, treatment works, service reservoirs and at customers’ taps.\r\n\r\n\r\nAnalysis takes place in the Company’s purpose built Laboratory to strict standards set down by the Statutory Water Quality Regulations. Audits of the sampling and analytical process are conducted by the Government’s ‘Drinking Water Inspectorate’ who regularly reports that the Company has one of the highest pass rates in the country. When an isolated failure occurs the cause is separately investigated.\r\n\r\n\r\nBeing derived from the chalk aquifer, the Company’s water is moderately ‘hard’. This can cause problems with the build up of limescale on hot water appliances, but hard drinking water is believed by the medical profession to be better for human health than soft water.\r\n\r\nWater Quality Results: Water quality regulations are in place to ensure water supplied to customers is safe to drink. There are 58 standards in the regulations covering microbiological, chemical and physical parameters. In order to monitor water quality from source to tap, the Company’s area of supply is divided into zones serving not more than 100,000 people from single sources. Every year the Company takes a number of samples at treatment works, service reservoirs and customer taps.\r\n\r\nSee the water quality results for your area on our app here - <a href="https://www.portsmouthwater.co.uk/about-us/water-quality/hardness-water-quality-results-in-your-area/">Water quality results in your area</a>\r\n\r\nWater Quality Concerns (e.g. Fluoride, Nitrate): <a href="/contact-us">contact details can be found by clicking here</a>\r\n<h4>Cryptosporidium</h4>\r\nCryptosporidium is a very small protozoan parasite which is found in many \\\'hosts\\\' including birds, fish and mammals. In humans it can cause severe sickness and diarrhoea particularly in the young, elderly and immuno-compromised. A very low level dose can be sufficient to cause infection. It freely exists in the natural environment and can exist in a dormant state for long periods. It can be transmitted from unwashed fruit and vegetables, swimming pools and occasionally water supplies.\r\n\r\n\r\nThe Company has conducted risk assessments at all its sources and regular monitoring takes place. At five sites, Farlington, Lovedean, Soberton, Fishbourne and River Itchen, the Company has installed sophisticated membrane treatment plants which are capable of removing the infective cryptosporidium oocysts.\r\n<h4>Nitrates</h4>\r\nIntensive agricultural production in recent years has led to the increase of nitrates appearing in underground water supplies. Certain parts of the UK have been more affected than others. In part of the Portsmouth Water area we have had to install blending arrangements to ensure that all our supplies are within the limits laid down by the Water Quality Regulations.\r\n<h4>Pesticides</h4>\r\nThe present regulations set a very strict limit for pesticides in drinking water - they must not be present in a concentration greater than one part in ten thousand million. This very low concentration ignores the very different toxicity levels of various pesticides.\r\n\r\n\r\nAt all treatment works and customer taps we regularly check for the presence of some 30 compounds which we know to be in use.\r\n<h4>Fluoride</h4>\r\nWater containing fluoride compounds has been shown to help prevent dental cavities from forming - particularly in young children, although there are conflicting reports about its value as well as other side effects.\r\n\r\n\r\nCurrently we do not add fluoride to any of our supplies, although one of our sources does have a low level of natural fluoride present but not at a level recommended for dental purposes.\r\n\r\n\r\nIn 2003, legislation was introduced that enables Health Authorities to instruct water companies to fluoridate their supplies; however this has not yet happened in our area.\r\n\r\n\r\nIf the Health Authorities did decide to pursue fluoridation then a public consultation exercise would have to be conducted. This would give consumers the opportunity to express their views to the Health Authorities before any final decision can be made.\r\n\r\nLead pipes in your home:\r\n<h4>Lead</h4>\r\nWater at its source and in mains is virtually lead free. However many properties still have lead plumbing and lead service pipes supplying the water into the house. If you live in a house built before 1970, chances are you may have lead pipework. Your drinking water can pick up lead from the pipework that runs from the water main underground and into your property, or from lead pipework inside your property. If you would like any further information relating to Lead please download our <a href="/wp-content/uploads/2015/02/02-WQ_LEAD-LEAFLET.pdf">‘Lead Pipes in your home Advice Leaflet’ here</a>\r\n\r\nThe leaflet will provide you with information on:\r\n\r\nWhere lead comes from\r\n\r\nWhy lead can be a problem\r\n\r\nWhere we sample and what we find\r\n\r\nWhat Portsmouth Water are doing about lead\r\n\r\nWhat to do if you think you have lead\r\n\r\n\r\n\r\n\r\nLooking After Water In Your Home: This publication was produced by Water UK as a Consumers Guide to Looking After Water In The Home.\r\n\r\n\r\nIt covers subjects such as taste, odour and colour of water. Lead pipes, pipe ownership and many other useful topics to help you \\\'look after water in your home\\\'.\r\n\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/Water-In-The-Home-2015.pdf" target="_blank" rel="noopener noreferrer">Click here to view Water UK\\\'s Consumer Guide to Looking After Water in Your Home</a>.\r\n\r\nThe Taste of Drinking Water: Deciding whether water has an unusual taste is a very subjective question. Without doubt some palates are much more sensitive than others and it is sometimes difficult to know whether it is detectable by the sense of taste or smell.\r\n\r\n\r\nMost taste complaints we receive are usually linked to the chlorine dose that we add to ensure disinfection of the water. Chlorine has been used for disinfection by the Industry for many years and it is probably due to its use that most waterborne diseases have been eliminated in the western world.\r\n\r\nTap Hygiene: <img src="/wp-content/uploads/2015/02/Tap.jpg" alt="tap" />It is important that taps that are used for drinking water are kept clean. Whilst the water coming to your tap is safe, many bacteria can live in the kitchen and some can grow both on the outside of the tap and inside the lip of the spout. They are not visible to the naked eye, but the tap can become contaminated from food or items washed in the sink. For this reason, you should never allow food to come into contact with the end of the tap.\r\n\r\n\r\nOccasionally fungi, naturally present in the air, can also attach itself to damp surfaces and grow into a visible slime usually black in colour (and sometimes pink). This slime is seen usually in bathrooms and kitchens on taps, shower heads, tiles and several other places.\r\n\r\n\r\nUnfortunately there is nothing we can do to the drinking water supply to prevent this type of growth and the only way to keep on top of the problem is by routine cleaning of all the surfaces which can be affected.\r\n<h4>Taps can be cleaned as follows:</h4>\r\nRegularly clean household taps thoroughly by using a small brush (such as an old toothbrush) dipped in a mild solution of bleach or sterilising fluid such as is used for cleaning babies’ bottles\r\n\r\nPay particular attention to the inside of the spout and/or any plastic insert\r\n\r\nAfter cleaning the tap, run it for a few moments to remove any remaining disinfectant\r\n\r\nDon’t leave the dishcloth on the tap to dry as this can increase the likelihood of contamination\r\n\r\n\r\n\r\n\r\n\r\nFacts About Bottled Water: <img src="/wp-content/uploads/2015/02/Bottles-ImageWQ1.jpg" alt="Bottled water" />None of the bottled water available today is of better quality than tap water. In certain circumstances the quality can be inferior to tap water especially if the bottle has been stored in warm conditions.\r\n\r\n\r\nThe real difference between bottled and tap water is the cost. The bottled variety costs around one thousand times more than tap water and unlike tap water delivery is an additional cost!\r\n\r\n\r\nTry filling a bottle with tap water, leaving it in the fridge overnight and then trying a taste test. You\\\'ll be surprised at the result!\r\n\r\nFacts About Domestic Water Filters: The market for domestic water filters has increased enormously in recent years. This is partly due to the extravagant advertising about them which casts doubt on the quality of tap water. Tap water is entirely safe to drink and you need not worry about it affecting your health.\r\n\r\n\r\nIn some cases filters can improve taste. They do, however, remove all chlorine and this means that the protection against contamination is also removed. If you do use a filter, remember to change the cartridge regularly, and always keep the filtered water in a cool place. The fridge is best.\r\n\r\nDrinking Water Safety Plan (DWSP): Ensuring the quality of our drinking water is crucial to the service we provide to our customers. DWI announced the use of the Drinking Water Safety Plan (DWSP) concept (originally developed by the World Health Organisation) to the regulation of drinking water quality during 2004. This is a source to tap risk management approach that identifies and proactively manages risks to drinking water quality. This approach is central to the way in which we ensure a continuous supply of safe drinking water now and in the future.\r\n\r\n\r\nA Drinking Water safety Plan consists of three key elements:\r\n\r\n\r\n<img src="/wp-content/uploads/2015/02/DWSP.gif" alt="Safety Plan" />\r\n<h4>Portsmouth Water Approach</h4>\r\nWhen assessing the risks to drinking water quality we identify hazards and hazardous events and score the likelihood and consequence of these occurring to determine the level of risk. We put control measures in place to manage any risk in order to reduce the likelihood of these hazardous events happening.\r\n\r\n\r\nOur risk management approach is an integral part of our Periodic Review and business planning process which helps to direct investment into the most important areas. An example of this process is the significant risk that the trihalomethane (THM) standard might be breached in the near future; a solution was identified and put forward in our final business plan to OFWAT and accepted.\r\n\r\n\r\nMore recently, greater effort has been focused on determining risks to raw water quality within our catchments. Portsmouth Water is building upon the existing Downs &amp; Harbours Clean Water Partnership and has created a Catchment Management programme to upscale approaches to tackle diffuse water pollution. For more information visit the Catchment Management section below.\r\n\r\naccordion', 'Water Quality', '', 'inherit', 'closed', 'closed', '', '2193-revision-v1', '', '', '2020-10-08 13:01:50', '2020-10-08 12:01:50', '', 2193, 'https://www.portsmouthwater.co.uk/2020/10/08/2193-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10390, 1, '2020-10-08 15:08:03', '2020-10-08 14:08:03', 'In July, August and September 2020, we carried out surveys along the proposed route of the pipeline to help confirm the location of existing underground pipes and cables, and enable us to refine our planning application.Our specialist contractors used hand-held and van-mounted radar equipment and lifted manholes covers to look below the surface. To minimise the impact to traffic on busier roads, we carried out some surveys overnight, with temporary traffic lights in place to protect those working. We appreciate your support and understanding while these were carried out.\r\n<h2>What’s happening now?</h2>\r\nWe need to return to some areas to carry out additional investigations to help us learn more about what materials are below the surface and underground water levels along the route.Geology surveys – looking at what materials are below the surfaceDuring October 2020, our contractor Structural Soils will be carrying out surveys at 16 sites along the proposed pipeline route to allow us to inspect the different layers of materials below the surface. Using a specialist machine, a long narrow tube is inserted into the ground to create a ‘core’ that allows us to look at and record the different layers. Each core sample takes up to one day to complete and is placed back into the ground once we’ve logged the information.<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/10/survey1.jpg"><img src="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/10/survey1-300x202.jpg" alt="" /></a>This work will be completed between 16 and 30 October, and our working hours will be between 9am and 5pm, Monday to Friday. We’ve already been in contact with landowners impacted, with the majority of sites located within grassed areas owned by the local authority.The photo shows an example of the machine we’ll be using for this activityBoreholes – learning more about underground water levelsBetween 13 and 27 October, we’ll also be digging three boreholes along the proposed pipeline route to allow us to gather more information about water levels underground. Each one will take up to three days and will be filled in once the survey is complete. Our working hours will be between 9am and 5pm, Monday to Friday.Access and keeping you safeAccess to properties and driveways will be maintained at all times. Working areas will be fenced off and we ask that you take care around our sites and follow signage for any footpath diversions. We’re working hard to protect everyone at this time, and please help us follow current health advice by staying a safe distance from those working.We don’t need to enter any properties to complete this work. All our staff and people working on our behalf carry an identity card with their photograph and name on it. If you’re not sure if a caller works for Portsmouth Water, please phone us to check.We’re sorry about any inconvenience this may cause, and we’d like to thank you in advance for your patience and understanding.\r\n<h2>Commonly asked questions</h2>\r\nWe understand you may have some questions about the survey work being carried out along the route of the proposed pipeline, so we’ve put together some Question and Answers with more information.If you still have unanswered questions, please get in touch so we can answer your queries and make the information available to others as well.\r\n\r\nWhy are you doing these surveys?: As you may be aware, Portsmouth Water is proposing to create a new reservoir at Havant Thicket. As part of this project, we’re also proposing a new pipeline that will pump water to and from the reservoir.\r\n\r\n\r\nAs part of our design process, we undertake a number of different types of activities and surveys to provide us with information. Along the pipeline route, the surveys focus on us learning more about what’s underground, including the location of the other services including gas and electricity, as well as finding out more about the ground conditions.\r\n\r\n\r\nNo final decisions have been made yet and if the project is approved the earliest that construction works would start is in a couple of years.\r\n\r\n\r\n\r\nWhat is happening?: During October 2020, we’re looking to learn more about what materials are below the surface and underground water levels along the route of the proposed pipeline.\r\n\r\n\r\nTo do this, our specialist contractors Structural Soils, will be completing two main activities:\r\n\r\n\r\n1. Taking ‘core’ samples from 16 sites along the pipeline route. Using a specialist machine, a long narrow tube is inserted into the ground to create a ‘core’ that allows us to look at and record the different layers. Each core sample takes up to one day to complete and is placed back into the ground once we’ve logged the information. We’ve already been in contact with landowners impacted, with the majority of sites located within grassed areas owned by the local authority.\r\n\r\n\r\n2. Digging three boreholes to look at the underground water levels. Each borehole takes up to three days to complete and is dug using a special machine that is a couple of metres tall. Two of the boreholes are within Portsmouth Water’s land, and we’ve been in contact with owner of the land where the final one will be located.\r\n\r\n\r\n\r\nWhat will I be able to see?: You may see the team along the route of the pipeline using small machines to dig into the ground to allow us to look at ground conditions. The sites are mainly located within grassier areas owned by the local authority. For the boreholes, the machines will be slightly larger, up to a couple of metres tall.\r\n\r\n\r\nAll our working areas will be fenced off and we ask that you take care around our sites and follow signage for any footpath diversions. Anyone working on our sites will be wearing hi-visibility jackets along with other protective equipment, such as gloves, safety glasses and hard hats.\r\n\r\n\r\nOnce the work is complete, we’ll refill any holes and leave the site as we found it.\r\n\r\nWhen will you be doing these surveys?: The surveys will be carried out by our contractor Structural Soils, between 13 and 30 October. However, as this work is weather dependant, the dates may change. Our working hours will be 9am and 5pm, Monday to Friday.\r\n\r\nWill it be noisy?: The machinery used does make some noise when digging, but this is not constant and will only be between our working hours of 9am and 5pm, Monday to Friday. We’ll do all we can to keep noise and disruption to a minimum.\r\n\r\nWill you be closing any roads?: No, we do not need to close any roads to complete these surveys. There may be occasions where we’re working within the footpath and, to keep you safe, we ask that you follow any diversion signage that is in place.\r\n\r\nWill my access be restricted?: No, access to properties, driveways and businesses will be maintained at all times. Working areas will be fenced off and we ask that you take care around our sites and follow signage for any footpath diversions.\r\n\r\nWill I have to move my car?: No, we do not require any cars to be moved.\r\n\r\nWill contractors be keeping social distancing?: We’re working hard to protect our employees and the local community at this time, and our contractors will be adhering to government guidelines on social distancing.\r\n\r\n\r\nWe ask that you also help us by staying a safe distance from those working. If you have any questions or would like to know more about our work, please call us on 023 9249 9888 between 8.30am and 4.30pm.\r\n\r\n\r\n\r\nHow I can keep up to date?: We’ll be regularly posting updates on our website and dedicated Facebook page <a href="https://www.facebook.com/HavantReservoir/">@HavantReservior</a>.\r\n\r\n\r\nHowever, if you’d like to ask any questions you can get in touch in a variety of ways – please <a href="https://www.portsmouthwater.co.uk/new-reservoir/contact/">click here</a> to find out more.\r\n\r\naccordion', 'Survey of the proposed pipeline route', '', 'inherit', 'closed', 'closed', '', '10364-revision-v1', '', '', '2020-10-08 15:08:03', '2020-10-08 14:08:03', '', 10364, 'https://www.portsmouthwater.co.uk/2020/10/08/10364-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10396, 1, '2020-10-13 09:34:35', '2020-10-13 08:34:35', '', 'click here', '', 'inherit', 'open', 'closed', '', 'draft-wholesale-charges-2021-22-assurance-statement', '', '', '2020-10-13 09:34:46', '2020-10-13 08:34:46', '', 2351, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2020/10/Draft-Wholesale-Charges-2021-22-Assurance-Statement.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10416, 1, '2020-10-20 09:35:04', '2020-10-20 08:35:04', '', 'Annual Performance Report 2020', '', 'inherit', 'open', 'closed', '', '2020-regaccounts-250620-final-signed-revised-sept-2020', '', '', '2020-10-20 09:35:11', '2020-10-20 08:35:11', '', 13489, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2020/10/2020-RegAccounts-250620-final-signed-Revised-Sept-2020.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10428, 2, '2020-10-26 14:07:29', '2020-10-26 14:07:29', '', 'ICA TECHNICIAN_EXT_17-04-20', '', 'inherit', 'open', 'closed', '', 'ica-technician_ext_17-04-20-2', '', '', '2020-10-26 14:07:29', '2020-10-26 14:07:29', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2020/10/ICA-TECHNICIAN_EXT_17-04-20.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10429, 1, '2020-09-02 11:30:05', '2020-09-02 10:30:05', 'Portsmouth Water has published the views it heard during its recent public consultation, on plans for a new reservoir in Hampshire and outlined how it’s taking them on board.\r\n\r\nHavant Thicket Reservoir, near Havant, would secure future water supplies for the South East, protect world-famous local chalk streams and provide a new green leisure hub, benefitting local people and wildlife.\r\n\r\nFollowing a public consultation on its reservoir proposals during May and June, Portsmouth Water has now published a ‘You said, we did’ report, setting out a summary of the feedback it received and how those opinions have shaped its plans. It is due to submit planning applications for the reservoir in the coming weeks.\r\n\r\nBob Taylor, Portsmouth Water’s Chief Executive Officer, said: “Our report shows the consultation on Havant Thicket Reservoir was a great success, with hundreds of people having their say online, through social media, by post and phone, and showing strong support for this important project.”\r\n\r\n“We have looked in detail at what people told us and have made a number of changes to our plans as a result.”\r\n\r\n“For example, we are now proposing to create access roads from the north and the south, which will help minimise the overall impact of traffic and almost halve the amount of ancient woodland we would need to remove along the northern route.”\r\n\r\n“We expect to use the northern route for most of the reservoir construction vehicles and people travelling from further afield to the site, with the southern route mainly used by local communities. We have designed it so both roads end in the site’s car park and the northern route is single track, to avoid them being used as a ‘rat run’ - something people told us they were particularly concerned about.”\r\n\r\nPortsmouth Water’s response also includes widening the paths for pedestrians, cyclists and horse-riders around the reservoir site and making sure the new visitor centre is designed to help it blend in with the surrounding area.\r\n\r\nImportantly, the company plans to include additional measures to help prevent potential anti-social behaviour at the reservoir - such as special access gates to stop unlicensed motorcycles.\r\n\r\nMr Taylor continued: “During the consultation, we heard concerns about the loss of ancient woodland due to the reservoir being constructed. In our report, we have clearly set out the extensive efforts we are planning, that will deliver an overall benefit for the environment. This includes looking at 70 sites before selecting the one that offers the most sustainable source of water and on-site material to create a reservoir, in order to meet the growing need in the water-stressed South East and protect precious chalk streams.”\r\n\r\n“We have worked closely with environmental partners to take advantage of this oneoff opportunity, to create a large new wetland for wildlife, to replant and improve at least 110 hectares of woodland and grassland, nearby to the reservoir and further afield, and establish a grant scheme to get other environmental projects in the area off the ground.”\r\n\r\n“As we have updated our designs during the last year, we have now managed to reduce the loss of ancient woodland in three areas - by changing the line of the reservoir embankment, moving the parking area out of Bell’s Copse Wood and reducing the width of the access road from the north.”\r\n\r\n“I would like to thank everyone again for taking the time to share their invaluable feedback and express their support, which means we can be sure the new reservoir meets the needs of our local communities, as well as securing the vital water resources our society needs for the future.”\r\n\r\nPortsmouth Water has also been carrying out research with local young people, to gather their views on the reservoir, a facility that will be in use for decades to come.\r\n\r\nOf the dozens of 11-18 year olds that took part, 90 per cent supported the scheme and many felt it would be good for physical and mental health by providing a new green space for leisure, exercise and enjoying time with friends and family.\r\n\r\nPortsmouth Water’s ‘You said, we did’ consultation report is available online at <a href="/havant-thicket-reservoir">www.portsmouthwater.co.uk/havant-thicket-reservoir</a>', 'Portsmouth Water takes feedback on board for Reservoir Plans', '', 'publish', 'open', 'open', '', 'portsmouth-water-takes-feedback-on-board-for-reservoir-plans-2', '', '', '2020-10-26 14:14:55', '2020-10-26 14:14:55', '', 0, 'https://www.portsmouthwater.co.uk/?p=10429', 86, 'post', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10430, 1, '2020-10-26 14:13:05', '2020-10-26 14:13:05', 'Portsmouth Water has published the views it heard during its recent public consultation, on plans for a new reservoir in Hampshire and outlined how it’s taking them on board.\r\n\r\nHavant Thicket Reservoir, near Havant, would secure future water supplies for the South East, protect world-famous local chalk streams and provide a new green leisure hub, benefitting local people and wildlife.\r\n\r\nFollowing a public consultation on its reservoir proposals during May and June, Portsmouth Water has now published a ‘You said, we did’ report, setting out a summary of the feedback it received and how those opinions have shaped its plans. It is due to submit planning applications for the reservoir in the coming weeks.\r\n\r\nBob Taylor, Portsmouth Water’s Chief Executive Officer, said: “Our report shows the consultation on Havant Thicket Reservoir was a great success, with hundreds of people having their say online, through social media, by post and phone, and showing strong support for this important project.”\r\n\r\n“We have looked in detail at what people told us and have made a number of changes to our plans as a result.”\r\n\r\n“For example, we are now proposing to create access roads from the north and the south, which will help minimise the overall impact of traffic and almost halve the amount of ancient woodland we would need to remove along the northern route.”\r\n\r\n“We expect to use the northern route for most of the reservoir construction vehicles and people travelling from further afield to the site, with the southern route mainly used by local communities. We have designed it so both roads end in the site’s car park and the northern route is single track, to avoid them being used as a ‘rat run’ - something people told us they were particularly concerned about.”\r\n\r\nPortsmouth Water’s response also includes widening the paths for pedestrians, cyclists and horse-riders around the reservoir site and making sure the new visitor centre is designed to help it blend in with the surrounding area.\r\n\r\nImportantly, the company plans to include additional measures to help prevent potential anti-social behaviour at the reservoir - such as special access gates to stop unlicensed motorcycles.\r\n\r\nMr Taylor continued: “During the consultation, we heard concerns about the loss of ancient woodland due to the reservoir being constructed. In our report, we have clearly set out the extensive efforts we are planning, that will deliver an overall benefit for the environment. This includes looking at 70 sites before selecting the one that offers the most sustainable source of water and on-site material to create a reservoir, in order to meet the growing need in the water-stressed South East and protect precious chalk streams.”\r\n\r\n“We have worked closely with environmental partners to take advantage of this oneoff opportunity, to create a large new wetland for wildlife, to replant and improve at least 110 hectares of woodland and grassland, nearby to the reservoir and further afield, and establish a grant scheme to get other environmental projects in the area off the ground.”\r\n\r\n“As we have updated our designs during the last year, we have now managed to reduce the loss of ancient woodland in three areas - by changing the line of the reservoir embankment, moving the parking area out of Bell’s Copse Wood and reducing the width of the access road from the north.”\r\n\r\n“I would like to thank everyone again for taking the time to share their invaluable feedback and express their support, which means we can be sure the new reservoir meets the needs of our local communities, as well as securing the vital water resources our society needs for the future.”\r\n\r\nPortsmouth Water has also been carrying out research with local young people, to gather their views on the reservoir, a facility that will be in use for decades to come.\r\n\r\nOf the dozens of 11-18 year olds that took part, 90 per cent supported the scheme and many felt it would be good for physical and mental health by providing a new green space for leisure, exercise and enjoying time with friends and family.\r\n\r\nPortsmouth Water’s ‘You said, we did’ consultation report is available online at <a href="/havant-thicket-reservoir">www.portsmouthwater.co.uk/havant-thicket-reservoir</a>', 'Portsmouth Water takes feedback on board for Reservoir Plans', '', 'inherit', 'closed', 'closed', '', '10429-revision-v1', '', '', '2020-10-26 14:13:05', '2020-10-26 14:13:05', '', 10429, 'https://www.portsmouthwater.co.uk/2020/10/26/10429-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10433, 2, '2020-10-26 15:04:49', '2020-10-26 15:04:49', '', 'WATER PRODUCTION OPERATOR_EXTERNAL_oct 20', '', 'inherit', 'open', 'closed', '', 'water-production-operator_external_oct-20', '', '', '2020-10-26 15:04:49', '2020-10-26 15:04:49', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2020/10/WATER-PRODUCTION-OPERATOR_EXTERNAL_oct-20.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10444, 1, '2020-11-02 13:53:43', '2020-11-02 13:53:43', 'A planning application for a long-awaited new reservoir in Hampshire to secure reliable water supplies for the future has been submitted by Portsmouth Water.\r\n\r\nThe company wants to build Havant Thicket Reservoir in Havant, in collaboration with Southern Water, to safeguard water resources for the South East.\r\n\r\nThe new resource would protect precious local chalk streams by reducing abstraction and create a new green leisure hub to benefit both people and wildlife.\r\n\r\nThe detailed planning application for the reservoir, along with a separate one for the pipeline which is needed to fill it and take water out to supply customers, has now gone in to Havant Borough Council and East Hampshire District Council. The applications will be considered together.\r\n\r\nBob Taylor, Chief Executive Officer at Portsmouth Water, said: “We’re delighted and extremely proud to have submitted applications for this major project, which has been talked about since the 1960s. We’re determined it will provide many benefits for our communities, the environment and wildlife. Crucially, it will mean there’s enough water to go round in our water-stressed region in the decades ahead, at the same time as safeguarding world-famous chalk streams in our area – the River Test and the River Itchen.\r\n\r\n“Havant Thicket Reservoir will also be hugely positive for wildlife, with a new, large wetland created on the reservoir’s northern edge, providing a haven for endangered birds and other protected species. Plus, through this scheme, we’re committed to replanting and improving at least 110 hectares of native woodland and grassland, next to the reservoir and further afield.\r\n\r\n“In addition, the reservoir will give people a fantastic new leisure facility, with a network of paths for walkers, runners, cyclists and horse-riders, as well as a visitor centre – something to look forward to in the years ahead.”\r\n\r\nFollowing a successful consultation on its reservoir proposals in May and June, Portsmouth Water has updated its final plans, based on the feedback it received.\r\n\r\nFor example, it now wants to develop two access roads to the reservoir site, one from the north and one from the south, to minimise the overall impact of traffic and reduce the loss of ancient woodland.\r\n\r\nMr Taylor continued: “I’d like to thank everyone who’s helped develop our proposals for Havant Thicket Reservoir over many years, including local residents, community representatives and environmental and wildlife groups. People’s feedback has really helped us shape our proposals, with our recent consultation showing strong support for what we hope to deliver.\r\n\r\n“Subject to planning permission being granted, as the project progresses, there’ll be lots of opportunities for people in the community to get involved and contribute further – for example, in our design work and helping deliver environmental improvements on the site.”\r\n\r\nThe new reservoir will play a key role in freeing up supplies to share with Southern Water’s customers in west Hampshire. Ian McAulay, Southern Water CEO, added: “Working together on this new strategic water resource for the South East epitomises our continued partnership with Portsmouth Water and our shared focus on delivering the best value for customers and the environment.\r\n\r\n“The reservoir will play a key role in our long-term water resources plans – securing reliable water supplies for customers while helping protect the sensitive chalk stream habitats of the Test and Itchen rivers.”\r\n\r\nIf the reservoir is given the go-ahead, the next steps would be further environmental work to support wildlife migration and completion of the new access roads by 2022.\r\n\r\nBetween 2023 and 2026, work would take place to dig out the clay on site and move it to shape the reservoir bowl, as well as build the reservoir embankment and lay the pipeline which will transfer water from Bedhampton Springs to the reservoir.\r\n\r\nFinally, from 2027, the 5km-long network of paths around the site would be put in, the visitor centre and other facilities built and the reservoir filled with water. Havant Thicket Reservoir would open fully to the public in 2029.\r\n\r\nDetails of the planning applications for Havant Thicket Reservoir will be shared on the councils’ websites at <a href="https://www.havant.gov.uk/weekly-planning-lists">www.havant.gov.uk/weekly-planning-lists</a> or <a href="http://www.easthants.gov.uk/planning-applications-and-appeals">www.easthants.gov.uk/planning-applications-and-appeals</a> after the applications have been validated by planning officers. This should be in a couple of weeks’ time and all comments should be shared directly with the councils.\r\n\r\nYou can also get the latest updates at <a href="http://www.portsmouthwater.co.uk/havant-thicket-reservoir">www.portsmouthwater.co.uk/havant-thicket-reservoir</a> or via @HavantReservoir on Facebook, and you can view a personal message from Portsmouth Water’s Chief Executive Officer Bob Taylor on <a href="https://youtu.be/MqbG1g2YJpQ">Portsmouth Water’s YouTube channel</a>.', 'Landmark as reservoir planning application goes in', '', 'publish', 'open', 'open', '', 'landmark-as-reservoir-planning-application-goes-in', '', '', '2020-11-02 13:53:43', '2020-11-02 13:53:43', '', 0, 'https://www.portsmouthwater.co.uk/?p=10444', 83, 'post', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10445, 1, '2020-11-02 13:53:43', '2020-11-02 13:53:43', 'A planning application for a long-awaited new reservoir in Hampshire to secure reliable water supplies for the future has been submitted by Portsmouth Water.\r\n\r\nThe company wants to build Havant Thicket Reservoir in Havant, in collaboration with Southern Water, to safeguard water resources for the South East.\r\n\r\nThe new resource would protect precious local chalk streams by reducing abstraction and create a new green leisure hub to benefit both people and wildlife.\r\n\r\nThe detailed planning application for the reservoir, along with a separate one for the pipeline which is needed to fill it and take water out to supply customers, has now gone in to Havant Borough Council and East Hampshire District Council. The applications will be considered together.\r\n\r\nBob Taylor, Chief Executive Officer at Portsmouth Water, said: “We’re delighted and extremely proud to have submitted applications for this major project, which has been talked about since the 1960s. We’re determined it will provide many benefits for our communities, the environment and wildlife. Crucially, it will mean there’s enough water to go round in our water-stressed region in the decades ahead, at the same time as safeguarding world-famous chalk streams in our area – the River Test and the River Itchen.\r\n\r\n“Havant Thicket Reservoir will also be hugely positive for wildlife, with a new, large wetland created on the reservoir’s northern edge, providing a haven for endangered birds and other protected species. Plus, through this scheme, we’re committed to replanting and improving at least 110 hectares of native woodland and grassland, next to the reservoir and further afield.\r\n\r\n“In addition, the reservoir will give people a fantastic new leisure facility, with a network of paths for walkers, runners, cyclists and horse-riders, as well as a visitor centre – something to look forward to in the years ahead.”\r\n\r\nFollowing a successful consultation on its reservoir proposals in May and June, Portsmouth Water has updated its final plans, based on the feedback it received.\r\n\r\nFor example, it now wants to develop two access roads to the reservoir site, one from the north and one from the south, to minimise the overall impact of traffic and reduce the loss of ancient woodland.\r\n\r\nMr Taylor continued: “I’d like to thank everyone who’s helped develop our proposals for Havant Thicket Reservoir over many years, including local residents, community representatives and environmental and wildlife groups. People’s feedback has really helped us shape our proposals, with our recent consultation showing strong support for what we hope to deliver.\r\n\r\n“Subject to planning permission being granted, as the project progresses, there’ll be lots of opportunities for people in the community to get involved and contribute further – for example, in our design work and helping deliver environmental improvements on the site.”\r\n\r\nThe new reservoir will play a key role in freeing up supplies to share with Southern Water’s customers in west Hampshire. Ian McAulay, Southern Water CEO, added: “Working together on this new strategic water resource for the South East epitomises our continued partnership with Portsmouth Water and our shared focus on delivering the best value for customers and the environment.\r\n\r\n“The reservoir will play a key role in our long-term water resources plans – securing reliable water supplies for customers while helping protect the sensitive chalk stream habitats of the Test and Itchen rivers.”\r\n\r\nIf the reservoir is given the go-ahead, the next steps would be further environmental work to support wildlife migration and completion of the new access roads by 2022.\r\n\r\nBetween 2023 and 2026, work would take place to dig out the clay on site and move it to shape the reservoir bowl, as well as build the reservoir embankment and lay the pipeline which will transfer water from Bedhampton Springs to the reservoir.\r\n\r\nFinally, from 2027, the 5km-long network of paths around the site would be put in, the visitor centre and other facilities built and the reservoir filled with water. Havant Thicket Reservoir would open fully to the public in 2029.\r\n\r\nDetails of the planning applications for Havant Thicket Reservoir will be shared on the councils’ websites at <a href="https://www.havant.gov.uk/weekly-planning-lists">www.havant.gov.uk/weekly-planning-lists</a> or <a href="http://www.easthants.gov.uk/planning-applications-and-appeals">www.easthants.gov.uk/planning-applications-and-appeals</a> after the applications have been validated by planning officers. This should be in a couple of weeks’ time and all comments should be shared directly with the councils.\r\n\r\nYou can also get the latest updates at <a href="http://www.portsmouthwater.co.uk/havant-thicket-reservoir">www.portsmouthwater.co.uk/havant-thicket-reservoir</a> or via @HavantReservoir on Facebook, and you can view a personal message from Portsmouth Water’s Chief Executive Officer Bob Taylor on <a href="https://youtu.be/MqbG1g2YJpQ">Portsmouth Water’s YouTube channel</a>.', 'Landmark as reservoir planning application goes in', '', 'inherit', 'closed', 'closed', '', '10444-revision-v1', '', '', '2020-11-02 13:53:43', '2020-11-02 13:53:43', '', 10444, 'https://www.portsmouthwater.co.uk/2020/11/02/10444-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10446, 1, '2020-11-02 13:56:26', '2020-11-02 13:56:26', 'A planning application for a long-awaited new reservoir in Hampshire to secure reliable water supplies for the future has been submitted by Portsmouth Water.\r\n\r\nThe company wants to build Havant Thicket Reservoir in Havant, in collaboration with Southern Water, to safeguard water resources for the South East.\r\n\r\nThe new resource would protect precious local chalk streams by reducing abstraction and create a new green leisure hub to benefit both people and wildlife.\r\n\r\nThe detailed planning application for the reservoir, along with a separate one for the pipeline which is needed to fill it and take water out to supply customers, has now gone in to Havant Borough Council and East Hampshire District Council. The applications will be considered together.\r\n\r\nBob Taylor, Chief Executive Officer at Portsmouth Water, said: “We’re delighted and extremely proud to have submitted applications for this major project, which has been talked about since the 1960s. We’re determined it will provide many benefits for our communities, the environment and wildlife. Crucially, it will mean there’s enough water to go round in our water-stressed region in the decades ahead, at the same time as safeguarding world-famous chalk streams in our area – the River Test and the River Itchen.\r\n\r\n“Havant Thicket Reservoir will also be hugely positive for wildlife, with a new, large wetland created on the reservoir’s northern edge, providing a haven for endangered birds and other protected species. Plus, through this scheme, we’re committed to replanting and improving at least 110 hectares of native woodland and grassland, next to the reservoir and further afield.\r\n\r\n“In addition, the reservoir will give people a fantastic new leisure facility, with a network of paths for walkers, runners, cyclists and horse-riders, as well as a visitor centre – something to look forward to in the years ahead.”\r\n\r\nFollowing a successful consultation on its reservoir proposals in May and June, Portsmouth Water has updated its final plans, based on the feedback it received.\r\n\r\nFor example, it now wants to develop two access roads to the reservoir site, one from the north and one from the south, to minimise the overall impact of traffic and reduce the loss of ancient woodland.\r\n\r\nMr Taylor continued: “I’d like to thank everyone who’s helped develop our proposals for Havant Thicket Reservoir over many years, including local residents, community representatives and environmental and wildlife groups. People’s feedback has really helped us shape our proposals, with our recent consultation showing strong support for what we hope to deliver.\r\n\r\n“Subject to planning permission being granted, as the project progresses, there’ll be lots of opportunities for people in the community to get involved and contribute further – for example, in our design work and helping deliver environmental improvements on the site.”\r\n\r\nThe new reservoir will play a key role in freeing up supplies to share with Southern Water’s customers in west Hampshire. Ian McAulay, Southern Water CEO, added: “Working together on this new strategic water resource for the South East epitomises our continued partnership with Portsmouth Water and our shared focus on delivering the best value for customers and the environment.\r\n\r\n“The reservoir will play a key role in our long-term water resources plans – securing reliable water supplies for customers while helping protect the sensitive chalk stream habitats of the Test and Itchen rivers.”\r\n\r\nIf the reservoir is given the go-ahead, the next steps would be further environmental work to support wildlife migration and completion of the new access roads by 2022.\r\n\r\nBetween 2023 and 2026, work would take place to dig out the clay on site and move it to shape the reservoir bowl, as well as build the reservoir embankment and lay the pipeline which will transfer water from Bedhampton Springs to the reservoir.\r\n\r\nFinally, from 2027, the 5km-long network of paths around the site would be put in, the visitor centre and other facilities built and the reservoir filled with water. Havant Thicket Reservoir would open fully to the public in 2029.\r\n\r\nDetails of the planning applications for Havant Thicket Reservoir will be shared on the councils’ websites at <a href="https://www.havant.gov.uk/weekly-planning-lists">www.havant.gov.uk/weekly-planning-lists</a> or <a href="http://www.easthants.gov.uk/planning-applications-and-appeals">www.easthants.gov.uk/planning-applications-and-appeals</a> after the applications have been validated by planning officers. This should be in a couple of weeks’ time and all comments should be shared directly with the councils.\r\n\r\nYou can also get the latest updates at <a href="http://www.portsmouthwater.co.uk/havant-thicket-reservoir">www.portsmouthwater.co.uk/havant-thicket-reservoir</a> or via @HavantReservoir on Facebook, and you can view a personal message from Portsmouth Water’s Chief Executive Officer Bob Taylor on <a href="https://youtu.be/MqbG1g2YJpQ">Portsmouth Water’s YouTube channel</a>.', 'Landmark as reservoir planning application goes in', '', 'publish', 'open', 'open', '', 'landmark-as-reservoir-planning-application-goes-in-2', '', '', '2020-11-02 13:56:26', '2020-11-02 13:56:26', '', 0, 'https://www.portsmouthwater.co.uk/?p=10446', 82, 'post', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10447, 1, '2020-11-02 13:56:26', '2020-11-02 13:56:26', 'A planning application for a long-awaited new reservoir in Hampshire to secure reliable water supplies for the future has been submitted by Portsmouth Water.\r\n\r\nThe company wants to build Havant Thicket Reservoir in Havant, in collaboration with Southern Water, to safeguard water resources for the South East.\r\n\r\nThe new resource would protect precious local chalk streams by reducing abstraction and create a new green leisure hub to benefit both people and wildlife.\r\n\r\nThe detailed planning application for the reservoir, along with a separate one for the pipeline which is needed to fill it and take water out to supply customers, has now gone in to Havant Borough Council and East Hampshire District Council. The applications will be considered together.\r\n\r\nBob Taylor, Chief Executive Officer at Portsmouth Water, said: “We’re delighted and extremely proud to have submitted applications for this major project, which has been talked about since the 1960s. We’re determined it will provide many benefits for our communities, the environment and wildlife. Crucially, it will mean there’s enough water to go round in our water-stressed region in the decades ahead, at the same time as safeguarding world-famous chalk streams in our area – the River Test and the River Itchen.\r\n\r\n“Havant Thicket Reservoir will also be hugely positive for wildlife, with a new, large wetland created on the reservoir’s northern edge, providing a haven for endangered birds and other protected species. Plus, through this scheme, we’re committed to replanting and improving at least 110 hectares of native woodland and grassland, next to the reservoir and further afield.\r\n\r\n“In addition, the reservoir will give people a fantastic new leisure facility, with a network of paths for walkers, runners, cyclists and horse-riders, as well as a visitor centre – something to look forward to in the years ahead.”\r\n\r\nFollowing a successful consultation on its reservoir proposals in May and June, Portsmouth Water has updated its final plans, based on the feedback it received.\r\n\r\nFor example, it now wants to develop two access roads to the reservoir site, one from the north and one from the south, to minimise the overall impact of traffic and reduce the loss of ancient woodland.\r\n\r\nMr Taylor continued: “I’d like to thank everyone who’s helped develop our proposals for Havant Thicket Reservoir over many years, including local residents, community representatives and environmental and wildlife groups. People’s feedback has really helped us shape our proposals, with our recent consultation showing strong support for what we hope to deliver.\r\n\r\n“Subject to planning permission being granted, as the project progresses, there’ll be lots of opportunities for people in the community to get involved and contribute further – for example, in our design work and helping deliver environmental improvements on the site.”\r\n\r\nThe new reservoir will play a key role in freeing up supplies to share with Southern Water’s customers in west Hampshire. Ian McAulay, Southern Water CEO, added: “Working together on this new strategic water resource for the South East epitomises our continued partnership with Portsmouth Water and our shared focus on delivering the best value for customers and the environment.\r\n\r\n“The reservoir will play a key role in our long-term water resources plans – securing reliable water supplies for customers while helping protect the sensitive chalk stream habitats of the Test and Itchen rivers.”\r\n\r\nIf the reservoir is given the go-ahead, the next steps would be further environmental work to support wildlife migration and completion of the new access roads by 2022.\r\n\r\nBetween 2023 and 2026, work would take place to dig out the clay on site and move it to shape the reservoir bowl, as well as build the reservoir embankment and lay the pipeline which will transfer water from Bedhampton Springs to the reservoir.\r\n\r\nFinally, from 2027, the 5km-long network of paths around the site would be put in, the visitor centre and other facilities built and the reservoir filled with water. Havant Thicket Reservoir would open fully to the public in 2029.\r\n\r\nDetails of the planning applications for Havant Thicket Reservoir will be shared on the councils’ websites at <a href="https://www.havant.gov.uk/weekly-planning-lists">www.havant.gov.uk/weekly-planning-lists</a> or <a href="http://www.easthants.gov.uk/planning-applications-and-appeals">www.easthants.gov.uk/planning-applications-and-appeals</a> after the applications have been validated by planning officers. This should be in a couple of weeks’ time and all comments should be shared directly with the councils.\r\n\r\nYou can also get the latest updates at <a href="http://www.portsmouthwater.co.uk/havant-thicket-reservoir">www.portsmouthwater.co.uk/havant-thicket-reservoir</a> or via @HavantReservoir on Facebook, and you can view a personal message from Portsmouth Water’s Chief Executive Officer Bob Taylor on <a href="https://youtu.be/MqbG1g2YJpQ">Portsmouth Water’s YouTube channel</a>.', 'Landmark as reservoir planning application goes in', '', 'inherit', 'closed', 'closed', '', '10446-revision-v1', '', '', '2020-11-02 13:56:26', '2020-11-02 13:56:26', '', 10446, 'https://www.portsmouthwater.co.uk/2020/11/02/10446-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10456, 2, '2020-11-05 11:10:55', '2020-11-05 11:10:55', '', 'NETWORK TECHNICIAN_EXT_04-11-20', '', 'inherit', 'open', 'closed', '', 'network-technician_ext_04-11-20', '', '', '2020-11-05 11:10:55', '2020-11-05 11:10:55', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2020/11/NETWORK-TECHNICIAN_EXT_04-11-20.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10459, 1, '2020-11-06 14:45:49', '2020-11-06 14:45:49', 'In July, August and September 2020, we carried out surveys along the proposed route of the pipeline to help confirm the location of existing underground pipes and cables, and enable us to refine our planning application.Our specialist contractors used hand-held and van-mounted radar equipment and lifted manholes covers to look below the surface. To minimise the impact to traffic on busier roads, we carried out some surveys overnight, with temporary traffic lights in place to protect those working. We appreciate your support and understanding while these were carried out.\r\n<h2>Update - 6 November</h2>\r\nWe’re sorry these investigations are taking longer than expected, we’re now hoping to be finished by mid-November. Thank you for your patience and understanding while we compete this work.\r\n<h2>What’s happening now?</h2>\r\nWe need to return to some areas to carry out additional investigations to help us learn more about what materials are below the surface and underground water levels along the route.Geology surveys – looking at what materials are below the surfaceDuring October 2020, our contractor Structural Soils will be carrying out surveys at 16 sites along the proposed pipeline route to allow us to inspect the different layers of materials below the surface. Using a specialist machine, a long narrow tube is inserted into the ground to create a ‘core’ that allows us to look at and record the different layers. Each core sample takes up to one day to complete and is placed back into the ground once we’ve logged the information.<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/10/survey1.jpg"><img src="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/10/survey1-300x202.jpg" alt="" /></a>This work will be completed between 16 and 30 October, and our working hours will be between 9am and 5pm, Monday to Friday. We’ve already been in contact with landowners impacted, with the majority of sites located within grassed areas owned by the local authority.The photo shows an example of the machine we’ll be using for this activityBoreholes – learning more about underground water levelsBetween 13 and 27 October, we’ll also be digging three boreholes along the proposed pipeline route to allow us to gather more information about water levels underground. Each one will take up to three days and will be filled in once the survey is complete. Our working hours will be between 9am and 5pm, Monday to Friday.Access and keeping you safeAccess to properties and driveways will be maintained at all times. Working areas will be fenced off and we ask that you take care around our sites and follow signage for any footpath diversions. We’re working hard to protect everyone at this time, and please help us follow current health advice by staying a safe distance from those working.We don’t need to enter any properties to complete this work. All our staff and people working on our behalf carry an identity card with their photograph and name on it. If you’re not sure if a caller works for Portsmouth Water, please phone us to check.We’re sorry about any inconvenience this may cause, and we’d like to thank you in advance for your patience and understanding.\r\n<h2>Commonly asked questions</h2>\r\nWe understand you may have some questions about the survey work being carried out along the route of the proposed pipeline, so we’ve put together some Question and Answers with more information.If you still have unanswered questions, please get in touch so we can answer your queries and make the information available to others as well.\r\n\r\nWhy are you doing these surveys?: As you may be aware, Portsmouth Water is proposing to create a new reservoir at Havant Thicket. As part of this project, we’re also proposing a new pipeline that will pump water to and from the reservoir.\r\n\r\nAs part of our design process, we undertake a number of different types of activities and surveys to provide us with information. Along the pipeline route, the surveys focus on us learning more about what’s underground, including the location of the other services including gas and electricity, as well as finding out more about the ground conditions.\r\n\r\nNo final decisions have been made yet and if the project is approved the earliest that construction works would start is in a couple of years.\r\n\r\nWhat is happening?: During October 2020, we’re looking to learn more about what materials are below the surface and underground water levels along the route of the proposed pipeline.\r\n\r\nTo do this, our specialist contractors Structural Soils, will be completing two main activities:\r\n\r\n1. Taking ‘core’ samples from 16 sites along the pipeline route. Using a specialist machine, a long narrow tube is inserted into the ground to create a ‘core’ that allows us to look at and record the different layers. Each core sample takes up to one day to complete and is placed back into the ground once we’ve logged the information. We’ve already been in contact with landowners impacted, with the majority of sites located within grassed areas owned by the local authority.\r\n\r\n2. Digging three boreholes to look at the underground water levels. Each borehole takes up to three days to complete and is dug using a special machine that is a couple of metres tall. Two of the boreholes are within Portsmouth Water’s land, and we’ve been in contact with owner of the land where the final one will be located.\r\n\r\nWhat will I be able to see?: You may see the team along the route of the pipeline using small machines to dig into the ground to allow us to look at ground conditions. The sites are mainly located within grassier areas owned by the local authority. For the boreholes, the machines will be slightly larger, up to a couple of metres tall.\r\n\r\nAll our working areas will be fenced off and we ask that you take care around our sites and follow signage for any footpath diversions. Anyone working on our sites will be wearing hi-visibility jackets along with other protective equipment, such as gloves, safety glasses and hard hats.\r\n\r\nOnce the work is complete, we’ll refill any holes and leave the site as we found it.\r\n\r\nWhen will you be doing these surveys?: The surveys will be carried out by our contractor Structural Soils, between 13 and 30 October. However, as this work is weather dependant, the dates may change. Our working hours will be 9am and 5pm, Monday to Friday.\r\n\r\nWill it be noisy?: The machinery used does make some noise when digging, but this is not constant and will only be between our working hours of 9am and 5pm, Monday to Friday. We’ll do all we can to keep noise and disruption to a minimum.\r\n\r\nWill you be closing any roads?: No, we do not need to close any roads to complete these surveys. There may be occasions where we’re working within the footpath and, to keep you safe, we ask that you follow any diversion signage that is in place.\r\n\r\nWill my access be restricted?: No, access to properties, driveways and businesses will be maintained at all times. Working areas will be fenced off and we ask that you take care around our sites and follow signage for any footpath diversions.\r\n\r\nWill I have to move my car?: No, we do not require any cars to be moved.\r\n\r\nWill contractors be keeping social distancing?: We’re working hard to protect our employees and the local community at this time, and our contractors will be adhering to government guidelines on social distancing.\r\n\r\nWe ask that you also help us by staying a safe distance from those working. If you have any questions or would like to know more about our work, please call us on 023 9249 9888 between 8.30am and 4.30pm.\r\n\r\nHow I can keep up to date?: We’ll be regularly posting updates on our website and dedicated Facebook page <a href="https://www.facebook.com/HavantReservoir/">@HavantReservior</a>.\r\n\r\nHowever, if you’d like to ask any questions you can get in touch in a variety of ways – please <a href="https://www.portsmouthwater.co.uk/new-reservoir/contact/">click here</a> to find out more.\r\n\r\naccordion', 'Survey of the proposed pipeline route', '', 'inherit', 'closed', 'closed', '', '10364-revision-v1', '', '', '2020-11-06 14:45:49', '2020-11-06 14:45:49', '', 10364, 'https://www.portsmouthwater.co.uk/2020/11/06/10364-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10470, 1, '2020-11-16 16:15:17', '2020-11-16 16:15:05', '', 'Community Partnership Consultation (November 2020 - September 2021)', '', 'publish', 'closed', 'closed', '', 'community-partnership', '', '', '2022-10-31 13:11:03', '2022-10-31 13:11:03', '', 0, 'https://www.portsmouthwater.co.uk/?page_id=10470', 14, 'page', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10471, 1, '2020-11-11 16:41:03', '2020-11-11 16:41:03', '', 'Community Partnership', '', 'inherit', 'closed', 'closed', '', '10470-revision-v1', '', '', '2020-11-11 16:41:03', '2020-11-11 16:41:03', '', 10470, 'https://www.portsmouthwater.co.uk/2020/11/11/10470-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10472, 1, '2020-11-11 16:47:14', '2020-11-11 16:47:14', '', 'cp-head', '', 'inherit', 'open', 'closed', '', 'cp-head', '', '', '2020-11-11 16:47:14', '2020-11-11 16:47:14', '', 10470, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2020/11/cp-head.png', 0, 'attachment', 'image/png', 0); 
INSERT INTO `wlcj_posts` VALUES (10473, 1, '2020-11-11 16:57:57', '2020-11-11 16:57:57', '', 'cp-head', '', 'inherit', 'open', 'closed', '', 'cp-head-2', '', '', '2020-11-11 16:57:57', '2020-11-11 16:57:57', '', 10470, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2020/11/cp-head.jpg', 0, 'attachment', 'image/jpeg', 0); 
INSERT INTO `wlcj_posts` VALUES (10478, 1, '2020-11-13 14:10:22', '2020-11-13 14:10:22', '', 'OUR COMMUNITY PARTNERSHIP', '', 'inherit', 'open', 'closed', '', 'our-community-partnership', '', '', '2020-11-13 14:10:22', '2020-11-13 14:10:22', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2020/11/OUR-COMMUNITY-PARTNERSHIP.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10479, 1, '2020-11-13 14:17:11', '2020-11-13 14:17:11', '', 'cp-head', '', 'inherit', 'open', 'closed', '', 'cp-head-3', '', '', '2020-11-13 14:17:11', '2020-11-13 14:17:11', '', 10470, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2020/11/cp-head-1.png', 0, 'attachment', 'image/png', 0); 
INSERT INTO `wlcj_posts` VALUES (10480, 1, '2020-11-13 14:23:03', '2020-11-13 14:23:03', '', 'pw community table', '', 'inherit', 'open', 'closed', '', 'pw-community-table', '', '', '2020-11-13 14:23:03', '2020-11-13 14:23:03', '', 10470, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2020/11/pw-community-table.jpg', 0, 'attachment', 'image/jpeg', 0); 
INSERT INTO `wlcj_posts` VALUES (10481, 1, '2020-11-13 14:26:58', '2020-11-13 14:26:58', '', 'cp-head', '', 'inherit', 'open', 'closed', '', 'cp-head-4', '', '', '2020-11-13 14:26:58', '2020-11-13 14:26:58', '', 10470, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2020/11/cp-head-2.png', 0, 'attachment', 'image/png', 0); 
INSERT INTO `wlcj_posts` VALUES (10482, 1, '2020-11-13 14:43:38', '2020-11-13 14:43:38', '', 'cp-head', '', 'inherit', 'open', 'closed', '', 'cp-head-5', '', '', '2020-11-13 14:43:38', '2020-11-13 14:43:38', '', 10470, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2020/11/cp-head-3.png', 0, 'attachment', 'image/png', 0); 
INSERT INTO `wlcj_posts` VALUES (10486, 1, '2020-11-16 16:38:04', '2020-11-16 16:38:04', '', 'Community Partnership Consultation Survey', '', 'publish', 'closed', 'closed', '', 'community-partnership-consultation-survey', '', '', '2021-03-10 09:41:07', '2021-03-10 09:41:07', '', 10470, 'https://www.portsmouthwater.co.uk/?page_id=10486', 0, 'page', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10487, 1, '2020-11-16 16:38:04', '2020-11-16 16:38:04', '', 'Community Partnership Consultation Form', '', 'inherit', 'closed', 'closed', '', '10486-revision-v1', '', '', '2020-11-16 16:38:04', '2020-11-16 16:38:04', '', 10486, 'https://www.portsmouthwater.co.uk/2020/11/16/10486-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10489, 1, '2020-11-17 11:31:44', '2020-11-17 11:31:44', '', 'What is a community partnership', '', 'inherit', 'open', 'closed', '', 'what-is-a-community-partnership', '', '', '2020-11-17 11:31:44', '2020-11-17 11:31:44', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2020/11/What-is-a-community-partnership.jpg', 0, 'attachment', 'image/jpeg', 0); 
INSERT INTO `wlcj_posts` VALUES (10490, 1, '2020-11-17 11:52:38', '2020-11-17 11:52:38', '<h2>Our promise to all of our customers:</h2>\n<h3>\'We aim to supply drinking water of the highest quality, providing high levels of customer service and excellent value for money.\'</h3>\nAt Portsmouth Water we have been supplying water to Portsmouth and the surrounding area since 1857.\n\n[caption id="attachment_1782" align="alignright" width="300"]<a class="prettyphoto" href="/wp-content/uploads/2014/12/PW-Area-OF-Supply3.jpg"><img class="wp-image-1782 size-medium" src="/wp-content/uploads/2014/12/PW-Area-OF-Supply3-300x183.jpg" alt="PW Area OF Supply" width="300" height="183" /></a> Click for a larger view[/caption]\n\nThe area supplied by the Company extends through South East Hampshire and West Sussex from the River Meon in the West to the river Arun in the East, encompassing 868sq. kilometers.\n\nWe provide high quality public water supplies to a domestic population exceeding 698,000, as well as many important industries, large defence establishments and varied commercial businesses.\n\nWe have a long tradition of providing safe drinking water of the highest quality from its springs, wells, boreholes, and surface water sources.\n\nOur Company has a proud record of maintaining high standards of customer service whilst having the lowest water supply charges in England and Wales.\n\nThis section includes factual information about our sources of supply, the techniques we use to convert raw water into drinking water and the methods used for storage and distribution to the properties we supply.\n\nThere are also useful facts about the Water Quality standards that our drinking water has to meet, as well as tips for helping you maintain water quality in your home.\n\nYou can access this information using the list on the right\n\n[video_embed video="zb0TngBmJi4" parameters="&amp;rel=0" mp4="" ogv="" placeholder="" html5_parameters="" width="700" height="400"]\n\n[image src="/wp-content/uploads/2020/11/What-is-a-community-partnership.jpg"  stretch="0" border="0"  link_image="" link="" target="" hover="" alt=""]', 'Our Company', '', 'inherit', 'closed', 'closed', '', '1712-autosave-v1', '', '', '2020-11-17 11:52:38', '2020-11-17 11:52:38', '', 1712, 'https://www.portsmouthwater.co.uk/2020/11/17/1712-autosave-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10491, 1, '2020-11-17 11:59:31', '2020-11-17 11:59:31', '', 'One page', '', 'inherit', 'open', 'closed', '', 'one-page', '', '', '2020-11-17 11:59:31', '2020-11-17 11:59:31', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2020/11/One-page.jpg', 0, 'attachment', 'image/jpeg', 0); 
INSERT INTO `wlcj_posts` VALUES (10492, 1, '2020-11-17 12:01:40', '2020-11-17 12:01:40', '', 'Community pledge', '', 'inherit', 'open', 'closed', '', 'community-pledge', '', '', '2020-11-17 12:01:40', '2020-11-17 12:01:40', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2020/11/Community-pledge.jpg', 0, 'attachment', 'image/jpeg', 0); 
INSERT INTO `wlcj_posts` VALUES (10493, 1, '2020-11-17 12:16:37', '2020-11-17 12:16:37', '', 'Environment pledge', '', 'inherit', 'open', 'closed', '', 'environment-pledge', '', '', '2020-11-17 12:16:37', '2020-11-17 12:16:37', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2020/11/Environment-pledge.jpg', 0, 'attachment', 'image/jpeg', 0); 
INSERT INTO `wlcj_posts` VALUES (10494, 1, '2020-11-17 12:17:35', '2020-11-17 12:17:35', '', 'Core Services Pledge', '', 'inherit', 'open', 'closed', '', 'core-services-pledge', '', '', '2020-11-17 12:17:35', '2020-11-17 12:17:35', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2020/11/Core-Services-Pledge.jpg', 0, 'attachment', 'image/jpeg', 0); 
INSERT INTO `wlcj_posts` VALUES (10495, 1, '2020-11-17 12:18:50', '2020-11-17 12:18:50', '', 'Achieve', '', 'inherit', 'open', 'closed', '', 'achieve', '', '', '2020-11-17 12:18:50', '2020-11-17 12:18:50', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2020/11/Achieve.jpg', 0, 'attachment', 'image/jpeg', 0); 
INSERT INTO `wlcj_posts` VALUES (10496, 1, '2020-11-17 12:19:38', '2020-11-17 12:19:38', '', 'hrt future pledge', '', 'inherit', 'open', 'closed', '', 'hrt-future-pledge', '', '', '2020-11-17 12:19:38', '2020-11-17 12:19:38', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2020/11/hrt-future-pledge.jpg', 0, 'attachment', 'image/jpeg', 0); 
INSERT INTO `wlcj_posts` VALUES (10497, 1, '2020-11-17 12:20:36', '2020-11-17 12:20:36', '', 'water scarcity pledge', '', 'inherit', 'open', 'closed', '', 'water-scarcity-pledge', '', '', '2020-11-17 12:20:36', '2020-11-17 12:20:36', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2020/11/water-scarcity-pledge.jpg', 0, 'attachment', 'image/jpeg', 0); 
INSERT INTO `wlcj_posts` VALUES (10498, 1, '2020-11-17 12:21:26', '2020-11-17 12:21:26', '', 'covid-19 work', '', 'inherit', 'open', 'closed', '', 'covid-19-work', '', '', '2020-11-17 12:21:26', '2020-11-17 12:21:26', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2020/11/covid-19-work.jpg', 0, 'attachment', 'image/jpeg', 0); 
INSERT INTO `wlcj_posts` VALUES (10499, 1, '2020-11-17 13:33:53', '2020-11-17 13:33:53', '', 'Community Partnership Consultation Survey', '', 'inherit', 'closed', 'closed', '', '10486-autosave-v1', '', '', '2020-11-17 13:33:53', '2020-11-17 13:33:53', '', 10486, 'https://www.portsmouthwater.co.uk/2020/11/17/10486-autosave-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10500, 1, '2020-11-17 13:34:30', '2020-11-17 13:34:30', '', 'Community Partnership Consultation Survey', '', 'inherit', 'closed', 'closed', '', '10486-revision-v1', '', '', '2020-11-17 13:34:30', '2020-11-17 13:34:30', '', 10486, 'https://www.portsmouthwater.co.uk/2020/11/17/10486-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10501, 1, '2020-11-19 14:39:51', '2020-11-19 14:39:51', '', 'Community Partnership Consultation (November 2020 - May 2021)', '', 'inherit', 'closed', 'closed', '', '10470-revision-v1', '', '', '2020-11-19 14:39:51', '2020-11-19 14:39:51', '', 10470, 'https://www.portsmouthwater.co.uk/2020/11/19/10470-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10503, 1, '2020-11-19 14:58:21', '2020-11-19 14:58:21', '{{unknown}}', '', '', 'publish', 'closed', 'closed', '', '24944dce2574196418781d8a82419cd1', '', '', '2020-11-19 14:58:21', '2020-11-19 14:58:21', '', 0, 'https://www.portsmouthwater.co.uk/2020/11/19/24944dce2574196418781d8a82419cd1/', 0, 'oembed_cache', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10513, 2, '2020-11-24 09:37:12', '2020-11-24 09:37:12', '', 'CAPITAL INVESTMENT – EICA GRADUATE ENGINEER_EXT_23-11-20', '', 'inherit', 'open', 'closed', '', 'capital-investment-eica-graduate-engineer_ext_23-11-20', '', '', '2020-11-24 09:37:12', '2020-11-24 09:37:12', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2020/11/CAPITAL-INVESTMENT-–-EICA-GRADUATE-ENGINEER_EXT_23-11-20.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10515, 2, '2020-11-24 09:38:16', '2020-11-24 09:38:16', '', 'CAPITAL INVESTMENT – MEICA TECHNICIAN_EXT_23-11-20', '', 'inherit', 'open', 'closed', '', 'capital-investment-meica-technician_ext_23-11-20', '', '', '2020-11-24 09:38:16', '2020-11-24 09:38:16', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2020/11/CAPITAL-INVESTMENT-–-MEICA-TECHNICIAN_EXT_23-11-20.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10517, 1, '2020-11-24 14:18:50', '2020-11-24 14:18:50', '', 'Community Partnership', '', 'publish', 'open', 'open', '', 'community-partnership', '', '', '2020-11-24 14:18:50', '2020-11-24 14:18:50', '', 0, 'https://www.portsmouthwater.co.uk/?p=10517', 80, 'post', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10518, 1, '2020-11-24 14:16:29', '2020-11-24 14:16:29', '', 'web_small_COMMUNITY PARTNERSHIP CONSULTATION', '', 'inherit', 'open', 'closed', '', 'web_small_community-partnership-consultation', '', '', '2020-11-24 14:16:29', '2020-11-24 14:16:29', '', 10517, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2020/11/web_small_COMMUNITY-PARTNERSHIP-CONSULTATION.jpg', 0, 'attachment', 'image/jpeg', 0); 
INSERT INTO `wlcj_posts` VALUES (10519, 1, '2020-11-24 14:18:50', '2020-11-24 14:18:50', '', 'Community Partnership', '', 'inherit', 'closed', 'closed', '', '10517-revision-v1', '', '', '2020-11-24 14:18:50', '2020-11-24 14:18:50', '', 10517, 'https://www.portsmouthwater.co.uk/2020/11/24/10517-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10530, 1, '2020-12-01 09:22:59', '2020-12-01 09:22:59', '', 'Unaudited Interim Results for the six months ended 30 September 2020', '', 'inherit', 'open', 'closed', '', 'half-year-report-2020-as-at-30-november-2020-v4', '', '', '2020-12-01 09:23:13', '2020-12-01 09:23:13', '', 13489, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2020/12/HALF-YEAR-REPORT-2020-AS-AT-30-NOVEMBER-2020-v4.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10532, 1, '2020-12-01 11:17:47', '2020-12-01 11:17:47', '', 'here', '', 'inherit', 'open', 'closed', '', 'risks-strengths-and-weaknesses-2020-21', '', '', '2020-12-01 11:17:54', '2020-12-01 11:17:54', '', 5051, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2020/12/Risks-Strengths-and-weaknesses-2020-21.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10537, 2, '2020-12-01 13:49:49', '2020-12-01 13:49:49', '', 'CAPITAL INVESTMENT – ECIA PROJECT ENGINEER_EXT_30-11-20', '', 'inherit', 'open', 'closed', '', 'capital-investment-ecia-project-engineer_ext_30-11-20', '', '', '2020-12-01 13:49:49', '2020-12-01 13:49:49', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2020/12/CAPITAL-INVESTMENT-–-ECIA-PROJECT-ENGINEER_EXT_30-11-20.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10545, 1, '2020-12-03 16:36:03', '2020-12-03 16:36:03', '', 'here', '', 'inherit', 'open', 'closed', '', 'the-company-monitoring-framework_november-2020', '', '', '2020-12-03 16:36:28', '2020-12-03 16:36:28', '', 5051, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2020/12/THE-COMPANY-MONITORING-FRAMEWORK_NOVEMBER-2020.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10546, 1, '2020-12-03 16:36:56', '2020-12-03 16:36:56', '<h2>Company Monitoring Plans</h2>\r\nThis page documents the process and findings of the assurance process.\r\n\r\n[tabs title="" type="vertical"]\r\n\r\n[tab title="2020/21"]\r\n\r\n<h2>2020/21</h2>\r\nRisks, strengths and weaknesses 2020/21 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/12/THE-COMPANY-MONITORING-FRAMEWORK_NOVEMBER-2020.pdf" target="_blank" rel="noopener noreferrer">here</a>\r\n\r\n[/tab][tab title="2019/20"]\r\n<h2>2019/20</h2>\r\nFinal Assurance Plan 2019/20 can be found <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/04/Final-Assurance-Plan-2019-20-Final.docx" target="_blank" rel="noopener noreferrer">here</a>\r\n\r\nDraft Assurance Plan 2019/20 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/03/Draft-Assurance-Plan-2019-20.docx">here</a>\r\n\r\nRisks, strengths and weaknesses 2019/20 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2019/11/Risks-Strengths-and-weaknesses-2019-20.pdf">here</a>\r\n\r\nData Assurance Summary 2019/2020 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/07/Data-Assurance-Summary-2019-20-1.pdf">here</a>\r\n\r\n[/tab][tab title="2018/19"]\r\n<h2>2018/19</h2>\r\nFinal Assurance Plan 2018/19 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2019/05/Final-Assurance-Plan-2018-19.docx" target="_blank" rel="noopener noreferrer">here</a>\r\n\r\nRisks, strengths and weaknesses 2018/19 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2018/11/Risks-Strengths-and-weaknesses-2018-19.docx">here</a>\r\n\r\nDraft Audit Plan 2018/19  can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2019/03/Draft-Assurance-Plan-2018-19.pdf">here</a>\r\n\r\nData Assurance Summary 2018/2019 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2019/07/Data-Assurance-Summary-2018-19.pdf" target="_blank" rel="noopener noreferrer">here</a>\r\n\r\n[/tab][tab title="2017/18"]\r\n<h2>2017/18</h2>\r\nRisks, strengths and weaknesses 2017/18 can be viewed <a href="/wp-content/uploads/2016/12/Risks-Strengths-and-weaknesses-2017-18.docx" target="_blank" rel="noopener noreferrer">here</a>\r\n\r\nDraft Audit Plan 2017/18  can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2018/02/Draft-Assurance-Plan-2017-18.pdf" target="_blank" rel="noopener noreferrer">here</a>\r\n\r\nFinal Audit Plan 2017/18 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2018/04/Final-Assurance-Plan-2017-18.docx">here</a>\r\n\r\nData Assurance Summary 2017/2018 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2018/07/Data-Assurance-Summary-2017-18-FINAL.docx">here</a>\r\n\r\n[/tab][tab title="2016/17"]\r\n<h2>2016/17</h2>\r\nRisks, strengths and weaknesses 2016/17 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2016/11/Risks-Strengths-and-weaknesses-2016-17-Final.docx">here</a>\r\n\r\nDraft Audit Plan 2016/17  can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2017/02/Draft-Assurance-Plan-2016-17.docx">here</a>\r\n\r\nFinal Audit Plan 2016/17 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2016/12/Final-Assurance-Plan-2016-17.docx">here</a>\r\n\r\nData Assurance Summary 2016/2017 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2016/12/Data-Assurance-Summary-2016-17-FINAL.pdf">here</a>\r\n\r\n[/tab][tab title="2015/16"]\r\n<h2>2015/16</h2>\r\nRisks, strengths and weaknesses 2015/16 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/11/Risks-Strengths-and-weaknesses-Final-27-November-2015.pdf">here</a>\r\n\r\nDraft Audit Plan 2015/16 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2016/01/Draft-Assurance-Plan-v2.docx">here</a>\r\n\r\nFinal Audit Plan 2015/16 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2016/03/Final-Assurance-Plan.pdf">here</a>\r\n\r\nData Assurance Summary 2015/2016 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2016/12/Data-Assurance-Summary-2015-16-December-2016.pdf" target="_blank" rel="noopener noreferrer">here</a>\r\n\r\n&nbsp;\r\n\r\n[/tab][/tabs]', 'Company Monitoring Plans', '', 'inherit', 'closed', 'closed', '', '5051-revision-v1', '', '', '2020-12-03 16:36:56', '2020-12-03 16:36:56', '', 5051, 'https://www.portsmouthwater.co.uk/2020/12/03/5051-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10550, 1, '2020-12-04 11:26:22', '2020-12-04 11:26:22', '', 'here', '', 'inherit', 'open', 'closed', '', 'prt-dcs', '', '', '2020-12-04 11:26:34', '2020-12-04 11:26:34', '', 2161, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2020/12/PRT-DCS.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10551, 1, '2020-12-04 11:27:12', '2020-12-04 11:27:12', '', 'PRT ACS', '', 'inherit', 'open', 'closed', '', 'prt-acs', '', '', '2020-12-04 11:27:12', '2020-12-04 11:27:12', '', 2161, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2020/12/PRT-ACS.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10555, 2, '2020-12-07 15:33:35', '2020-12-07 15:33:35', '', 'PLANNING AND DISPATCH ADMINISTRATOR_EXT_07-12-20', '', 'inherit', 'open', 'closed', '', 'planning-and-dispatch-administrator_ext_07-12-20', '', '', '2020-12-07 15:33:35', '2020-12-07 15:33:35', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2020/12/PLANNING-AND-DISPATCH-ADMINISTRATOR_EXT_07-12-20.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10562, 1, '2020-12-08 09:45:54', '2020-12-08 09:45:11', '<h1>Alignment to RWG Good Practice Guidance</h1>\r\nThe Retailer Wholesaler Group (RWG) is a MOSL trading party led group that covers operational terms and is made up from Retailers, Wholesalers, MOSL, CCW and Ofwat. The aim of the group is to promote and share good practice to improve customer service in the market.\r\n\r\nThe RWG have produced a number of ‘Good Practice Guides’. Further details of these Guides can be found on MOSL’s website <a href="https://www.mosl.co.uk/groups/rwg#scroll-good-practice-guides" target="_blank" rel="noopener noreferrer">here</a>.\r\n\r\nPlease see the table below illustrating our current alignment to each good practice guide.\r\n\r\n[table id=20 /]\r\n\r\nWe review our policies each year and will always ask for feedback from Retailers when making any changes.\r\n\r\nIf you would like to discuss our policies or suggest any improvements, please contact our Wholesale Services team at <a href="mailto:wholesaleservicedesk@portsmouthwater.co.uk">wholesaleservicedesk@portsmouthwater.co.uk</a>', 'RWG Alignment', '', 'draft', 'closed', 'closed', '', 'rwg-alignment', '', '', '2024-11-19 11:33:12', '2024-11-19 11:33:12', '', 3877, 'https://www.portsmouthwater.co.uk/?page_id=10562', 1, 'page', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10563, 1, '2020-12-08 09:37:41', '2020-12-08 09:37:41', '<h1>Alignment to RWG Good Practice Guidance</h1>\r\nThe Retailer Wholesaler Group (RWG) is a MOSL trading party led group that covers operational terms and is made up from Retailers, Wholesalers, MOSL, CCW and Ofwat. The aim of the group is to promote and share good practice to improve customer service in the market.\r\n\r\nThe RWG have produced a number of ‘Good Practice Guides’. Further details of these Guides can be found on MOSL’s website <a href="https://www.mosl.co.uk/groups/rwg#scroll-good-practice-guides" target="_blank" rel="noopener noreferrer">here</a>.\r\n\r\nPlease see the table below illustrating our current alignment to each good practice guide.\r\n', 'RWG Alignment', '', 'inherit', 'closed', 'closed', '', '10562-revision-v1', '', '', '2020-12-08 09:37:41', '2020-12-08 09:37:41', '', 10562, 'https://www.portsmouthwater.co.uk/2020/12/08/10562-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10564, 1, '2020-12-08 09:39:09', '2020-12-08 09:39:09', '[["<strong>RWG Good Practice Guide</strong>","<strong>Adoption Status</strong>","<strong>Comments</strong>"],["Alignment of Wholesale Tariffs with Retail Price Control Groups","Fully",""],["Complaints","Fully",""],["Data Logging","Fully",""],["Disconnection for Non-Payment","Fully",""],["Emergency Contact Details","Fully",""],["Fixed Meter Charges","Partial",""],["Gap Site Incentive","Fully",""],["Leak Allowances","Partial","An adjustment is given if there is a fault with Company equipment"],["Meter Reading Standards","Fully",""],["Planned Activities","Fully",""],["Return to Sewer Allowances","N/A - WOC",""],["Standard Skip Codes and Processes","Fully",""],["Standardising Meter Location Free Descriptor","Fully",""],["Unplanned Events","Fully",""],["Vacancy Incentive","No","We are working with retailers to understand the true level of vacancy and therefore do not feel it is appropriate at this time to offer a vacancy incentive scheme"],["Wholesale Charges","Partial","Looking to implement for 2025-26"]]', 'RWG Alignment', '', 'publish', 'closed', 'closed', '', 'imported-from-manual-input', '', '', '2024-02-12 10:36:25', '2024-02-12 10:36:25', '', 0, 'https://www.portsmouthwater.co.uk/?post_type=tablepress_table&#038;p=10564', 0, 'tablepress_table', 'application/json', 0); 
INSERT INTO `wlcj_posts` VALUES (10565, 1, '2020-12-08 09:39:32', '2020-12-08 09:39:32', '[["<strong>RWG Good Practice Guide</strong>","<strong>Adoption Status</strong>","<strong>Comments</strong>"],["Leakage Allowance","Partial","An adjustment is given if there is a fault with company equipment."],["Data Logging","Fully","\\u00a0"],["Disconnection for non-payment","Fully","\\u00a0"],["Planned Events","Partial","We are reviewing our technical capabilities to provide SPID specific data or push notifications."],["Unplanned Events","Partial","We are reviewing our technical capabilities to provide SPID specific data or push notifications."],["Gap Site Incentive","Fully","\\u00a0"],["Vacant Incentive","No","We are working with retailers to understand the true level of vacancy and therefore do not feel it is appropriate at this time to offer a vacancy incentive scheme"],["Return to Sewer","Not Applicable","Water only company"]]', 'RWG Alignment', '', 'inherit', 'closed', 'closed', '', '10564-revision-v1', '', '', '2020-12-08 09:39:32', '2020-12-08 09:39:32', '', 10564, 'https://www.portsmouthwater.co.uk/2020/12/08/10564-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10566, 1, '2020-12-08 09:39:45', '2020-12-08 09:39:45', '<h1>Alignment to RWG Good Practice Guidance</h1>\r\nThe Retailer Wholesaler Group (RWG) is a MOSL trading party led group that covers operational terms and is made up from Retailers, Wholesalers, MOSL, CCW and Ofwat. The aim of the group is to promote and share good practice to improve customer service in the market.\r\n\r\nThe RWG have produced a number of ‘Good Practice Guides’. Further details of these Guides can be found on MOSL’s website <a href="https://www.mosl.co.uk/groups/rwg#scroll-good-practice-guides" target="_blank" rel="noopener noreferrer">here</a>.\r\n\r\nPlease see the table below illustrating our current alignment to each good practice guide.\r\n\r\n[table id=20 /]', 'RWG Alignment', '', 'inherit', 'closed', 'closed', '', '10562-revision-v1', '', '', '2020-12-08 09:39:45', '2020-12-08 09:39:45', '', 10562, 'https://www.portsmouthwater.co.uk/2020/12/08/10562-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10567, 1, '2020-12-08 09:40:16', '2020-12-08 09:40:16', '<h1>Alignment to RWG Good Practice Guidance</h1>\r\nThe Retailer Wholesaler Group (RWG) is a MOSL trading party led group that covers operational terms and is made up from Retailers, Wholesalers, MOSL, CCW and Ofwat. The aim of the group is to promote and share good practice to improve customer service in the market.\r\n\r\nThe RWG have produced a number of ‘Good Practice Guides’. Further details of these Guides can be found on MOSL’s website <a href="https://www.mosl.co.uk/groups/rwg#scroll-good-practice-guides" target="_blank" rel="noopener noreferrer">here</a>.\r\n\r\nPlease see the table below illustrating our current alignment to each good practice guide.\r\n\r\n[table id=20 /]\r\n\r\nWe review our policies each year and will always ask for feedback from Retailers when making any changes.\r\n\r\nIf you would like to discuss our policies or suggest any improvements, please contact our Wholesale Services team at <a href="mailto:wholesaleservicedesk@portsmouthwater.co.uk">wholesaleservicedesk@portsmouthwater.co.uk</a>', 'RWG Alignment', '', 'inherit', 'closed', 'closed', '', '10562-revision-v1', '', '', '2020-12-08 09:40:16', '2020-12-08 09:40:16', '', 10562, 'https://www.portsmouthwater.co.uk/2020/12/08/10562-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10568, 1, '2020-12-08 09:47:09', '2020-12-08 09:47:09', '<h2> Choice of Retailer</h2>\r\nBusinesses and other non-household customers are now able to choose their water retailer.  To learn more visit <a href="http://www.open-water.org.uk" target="_blank" rel="noopener noreferrer">www.open-water.org.uk</a> for details of the choices that the new arrangements will give you.\r\n\r\nIf you have a water supply emergency please contact Portsmouth Water on 023 9247 7999.\r\n\r\n&nbsp;\r\n<h2>Meter reading services</h2>\r\nPortsmouth Water is actively considering a non-household meter reading service. If you provide retailer services to the non-household water market, and would be interested to learn more about our plans please click <a href="mailto:wholesaleservicedesk@portsmouthwater.co.uk?subject=non-household%20meter%20reading%20service%20-%20enquiry">here</a>.\r\n<h2>Accredited Entity</h2>\r\nPortsmouth Water recognises the Water Industry Registration Scheme - Accredited Entity (WIRSAE) and will allow accredited entities, under this scheme, to carry out the following defined activities on behalf of a Retailer:\r\n<ul>\r\n 	<li>Temporary Disconnection and Re-Connection Non-Household Premises up to and including 40mm sized supply</li>\r\n 	<li>Temporary Disconnection and Re-Connection Non-Household Premises over 40mm sized supply</li>\r\n</ul>\r\nDetails of the Lloyds Register WIRSAE Scheme, including the Generic Code of Practice, can be found here <a href="https://www.lr.org/en-gb/utilities/wirs-wirsae/wirs-accreditation/">https://www.lr.org/en-gb/utilities/wirs-wirsae/wirs-accreditation/</a> .\r\n\r\nDetails of Portsmouth Water’s Addendum to the WIRSAE Generic Code of Practice can be found <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2019/11/PRT-WIRSAE-CofP-Addendum.pdf">here</a>.\r\n<h2>Retailer Wholesaler Group (RWG) Good Practice Guides</h2>\r\nYou can find out how we align to RWG Good Practice Guides <a href="https://www.portsmouthwater.co.uk/business/rwg-alignment/">here</a>', 'Businesses', '', 'inherit', 'closed', 'closed', '', '3877-revision-v1', '', '', '2020-12-08 09:47:09', '2020-12-08 09:47:09', '', 3877, 'https://www.portsmouthwater.co.uk/2020/12/08/3877-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10569, 1, '2020-12-08 09:48:00', '2020-12-08 09:48:00', ' ', '', '', 'publish', 'closed', 'closed', '', '10569', '', '', '2020-12-08 09:48:00', '2020-12-08 09:48:00', '', 3877, 'https://www.portsmouthwater.co.uk/?p=10569', 10, 'nav_menu_item', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10571, 2, '2020-12-08 11:22:56', '2020-12-08 11:22:56', '', 'NETWORK FIELD TECHNICIAN_EXT_07-12-20', '', 'inherit', 'open', 'closed', '', 'network-field-technician_ext_07-12-20', '', '', '2020-12-08 11:22:56', '2020-12-08 11:22:56', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2020/12/NETWORK-FIELD-TECHNICIAN_EXT_07-12-20.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10576, 1, '2020-12-09 16:35:05', '2020-12-09 16:35:05', '<img class="aligncenter wp-image-10579" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/12/Portsmouth_water_havant_thicket_december_2020_lr_41-300x200.jpg" alt="" width="800" height="534" />\r\n\r\nVolunteers from Leigh Park volunteering group Positive Pathways braved the cold and mist this week to plant trees to boost a new memorial woodland on Portsmouth Water’s proposed reservoir site.\r\n\r\n<img class="alignright size-medium wp-image-10577" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/12/Portsmouth_water_havant_thicket_december_2020_lr_03-200x300.jpg" alt="" width="200" height="300" />The trees will form part of a memorial woodland which is being developed in partnership with Havant Borough Council on part of the water company’s land off Swanmore Road, in Warren Park.\r\n\r\nThe aim is to give local communities a place to visit for quiet reflection, as well as provide a new woodland corridor for wildlife to move around the wider area.\r\n\r\nThe Positive Pathways team planted oak, hazel and birch trees, with the help of Portsmouth Water’s Principal Ecologist Trevor Codlin and the company’s site management team.\r\n\r\nIt was the last stage in a project to plant hundreds of new trees this winter to replace some of the young trees which were planted last spring but suffered during the prolonged dry summer weather when water supplies were under pressure.\r\n\r\nTrevor said: “We’re really grateful for the hard work of the volunteering team who did a great job of planting trees in our memorial woodland, which we hope many local residents and wildlife will be able to enjoy in years to come.”\r\n\r\nBeverley Palmer, of Positive Pathways, said: “Our small team worked well with the Portsmouth Water staff and we thoroughly enjoyed the hours spent there.  This is the second time we have had the opportunity to plant trees at the site and we are looking forward to going back in years to come knowing that we had a hand in planting the trees in the memorial woodland."\r\n\r\n<img class="alignright size-medium wp-image-10578" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/12/Portsmouth_water_havant_thicket_december_2020_lr_32-200x300.jpg" alt="" width="200" height="300" />As it grows the new woodland will provide a valuable connection between other areas of woodland on the site and further afield. It will allow birds and mammals such as dormice and bats, to move around and feed more easily in the area.\r\n\r\nPortsmouth Water’s planning applications to develop Havant Thicket Reservoir on its site are currently open for public consultation with <a href="https://planningpublicaccess.havant.gov.uk/online-applications/applicationDetails.do?activeTab=makeComment&amp;keyVal=DCAPR_249340">Havant Borough Council</a> and <a href="https://planningpublicaccess.easthants.gov.uk/online-applications/applicationDetails.do?activeTab=neighbourComments&amp;keyVal=_EHANT_DCAPR_247959">East Hampshire District Council</a>. Comments can be shared with the councils until December 18.\r\n\r\nThe reservoir would secure much-needed supplies for the water-stressed South East and protect Hampshire chalk streams from over abstraction, as well as provide a new, green leisure hub for local communities, a wetland for birds and be supported by the creation and improvement of about 180 hectares of woodland on and near the site.', 'Volunteers brave the cold to plant trees for memorial woodland', '', 'publish', 'open', 'open', '', 'volunteers-brave-the-cold-to-plant-trees-for-memorial-woodland', '', '', '2020-12-09 16:46:24', '2020-12-09 16:46:24', '', 0, 'https://www.portsmouthwater.co.uk/?p=10576', 79, 'post', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10577, 1, '2020-12-09 16:34:35', '2020-12-09 16:34:35', '', 'Portsmouth_water_havant_thicket_december_2020_lr_03', '', 'inherit', 'open', 'closed', '', 'portsmouth_water_havant_thicket_december_2020_lr_03', '', '', '2020-12-09 16:34:35', '2020-12-09 16:34:35', '', 10576, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2020/12/Portsmouth_water_havant_thicket_december_2020_lr_03.jpg', 0, 'attachment', 'image/jpeg', 0); 
INSERT INTO `wlcj_posts` VALUES (10578, 1, '2020-12-09 16:34:38', '2020-12-09 16:34:38', '', 'Portsmouth_water_havant_thicket_december_2020_lr_32', '', 'inherit', 'open', 'closed', '', 'portsmouth_water_havant_thicket_december_2020_lr_32', '', '', '2020-12-09 16:34:38', '2020-12-09 16:34:38', '', 10576, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2020/12/Portsmouth_water_havant_thicket_december_2020_lr_32.jpg', 0, 'attachment', 'image/jpeg', 0); 
INSERT INTO `wlcj_posts` VALUES (10579, 1, '2020-12-09 16:34:40', '2020-12-09 16:34:40', '', 'Portsmouth_water_havant_thicket_december_2020_lr_41', '', 'inherit', 'open', 'closed', '', 'portsmouth_water_havant_thicket_december_2020_lr_41', '', '', '2020-12-09 16:34:40', '2020-12-09 16:34:40', '', 10576, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2020/12/Portsmouth_water_havant_thicket_december_2020_lr_41.jpg', 0, 'attachment', 'image/jpeg', 0); 
INSERT INTO `wlcj_posts` VALUES (10580, 1, '2020-12-09 16:35:05', '2020-12-09 16:35:05', 'Volunteers from Leigh Park volunteering group Positive Pathways braved the cold and mist this week to plant trees to boost a new memorial woodland on Portsmouth Water’s proposed reservoir site.\r\n\r\nThe trees will form part of a memorial woodland which is being developed in partnership with Havant Borough Council on part of the water company’s land off Swanmore Road, in Warren Park.\r\n\r\nThe aim is to give local communities a place to visit for quiet reflection, as well as provide a new woodland corridor for wildlife to move around the wider area.\r\n\r\nThe Positive Pathways team planted oak, hazel and birch trees, with the help of Portsmouth Water’s Principal Ecologist Trevor Codlin and the company’s site management team.\r\n\r\nIt was the last stage in a project to plant hundreds of new trees this winter to replace some of the young trees which were planted last spring but suffered during the prolonged dry summer weather when water supplies were under pressure.\r\n\r\nTrevor said: “We’re really grateful for the hard work of the volunteering team who did a great job of planting trees in our memorial woodland, which we hope many local residents and wildlife will be able to enjoy in years to come.”\r\n\r\nBeverley Palmer, of Positive Pathways, said: “Our small team worked well with the Portsmouth Water staff and we thoroughly enjoyed the hours spent there.  This is the second time we have had the opportunity to plant trees at the site and we are looking forward to going back in years to come knowing that we had a hand in planting the trees in the memorial woodland."\r\n\r\nAs it grows the new woodland will provide a valuable connection between other areas of woodland on the site and further afield. It will allow birds and mammals such as dormice and bats, to move around and feed more easily in the area.\r\n\r\nPortsmouth Water’s planning applications to develop Havant Thicket Reservoir on its site are currently open for public consultation with <a href="https://planningpublicaccess.havant.gov.uk/online-applications/applicationDetails.do?activeTab=makeComment&amp;keyVal=DCAPR_249340">Havant Borough Council</a> and <a href="https://planningpublicaccess.easthants.gov.uk/online-applications/applicationDetails.do?activeTab=neighbourComments&amp;keyVal=_EHANT_DCAPR_247959">East Hampshire District Council</a>. Comments can be shared with the councils until December 18.\r\n\r\nThe reservoir would secure much-needed supplies for the water-stressed South East and protect Hampshire chalk streams from over abstraction, as well as provide a new, green leisure hub for local communities, a wetland for birds and be supported by the creation and improvement of about 180 hectares of woodland on and near the site.\r\n\r\n[gallery size="medium" link="file" ids="10577,10578,10579"]', 'Volunteers brave the cold to plant trees for memorial woodland', '', 'inherit', 'closed', 'closed', '', '10576-revision-v1', '', '', '2020-12-09 16:35:05', '2020-12-09 16:35:05', '', 10576, 'https://www.portsmouthwater.co.uk/2020/12/09/10576-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10581, 1, '2020-12-09 16:38:11', '2020-12-09 16:38:11', '<img class="aligncenter size-full wp-image-10579" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/12/Portsmouth_water_havant_thicket_december_2020_lr_41.jpg" alt="" width="1000" height="667" />\r\n\r\nVolunteers from Leigh Park volunteering group Positive Pathways braved the cold and mist this week to plant trees to boost a new memorial woodland on Portsmouth Water’s proposed reservoir site.\r\n\r\n<img class="alignright size-medium wp-image-10577" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/12/Portsmouth_water_havant_thicket_december_2020_lr_03-200x300.jpg" alt="" width="200" height="300" />The trees will form part of a memorial woodland which is being developed in partnership with Havant Borough Council on part of the water company’s land off Swanmore Road, in Warren Park.\r\n\r\nThe aim is to give local communities a place to visit for quiet reflection, as well as provide a new woodland corridor for wildlife to move around the wider area.\r\n\r\nThe Positive Pathways team planted oak, hazel and birch trees, with the help of Portsmouth Water’s Principal Ecologist Trevor Codlin and the company’s site management team.\r\n\r\nIt was the last stage in a project to plant hundreds of new trees this winter to replace some of the young trees which were planted last spring but suffered during the prolonged dry summer weather when water supplies were under pressure.\r\n\r\nTrevor said: “We’re really grateful for the hard work of the volunteering team who did a great job of planting trees in our memorial woodland, which we hope many local residents and wildlife will be able to enjoy in years to come.”\r\n\r\n<img class="alignright size-medium wp-image-10578" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/12/Portsmouth_water_havant_thicket_december_2020_lr_32-200x300.jpg" alt="" width="200" height="300" />Beverley Palmer, of Positive Pathways, said: “Our small team worked well with the Portsmouth Water staff and we thoroughly enjoyed the hours spent there.  This is the second time we have had the opportunity to plant trees at the site and we are looking forward to going back in years to come knowing that we had a hand in planting the trees in the memorial woodland."\r\n\r\nAs it grows the new woodland will provide a valuable connection between other areas of woodland on the site and further afield. It will allow birds and mammals such as dormice and bats, to move around and feed more easily in the area.\r\n\r\nPortsmouth Water’s planning applications to develop Havant Thicket Reservoir on its site are currently open for public consultation with <a href="https://planningpublicaccess.havant.gov.uk/online-applications/applicationDetails.do?activeTab=makeComment&amp;keyVal=DCAPR_249340">Havant Borough Council</a> and <a href="https://planningpublicaccess.easthants.gov.uk/online-applications/applicationDetails.do?activeTab=neighbourComments&amp;keyVal=_EHANT_DCAPR_247959">East Hampshire District Council</a>. Comments can be shared with the councils until December 18.\r\n\r\nThe reservoir would secure much-needed supplies for the water-stressed South East and protect Hampshire chalk streams from over abstraction, as well as provide a new, green leisure hub for local communities, a wetland for birds and be supported by the creation and improvement of about 180 hectares of woodland on and near the site.', 'Volunteers brave the cold to plant trees for memorial woodland', '', 'publish', 'open', 'open', '', 'volunteers-brave-the-cold-to-plant-trees-for-memorial-woodland-2', '', '', '2020-12-09 16:41:33', '2020-12-09 16:41:33', '', 0, 'https://www.portsmouthwater.co.uk/?p=10581', 78, 'post', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10582, 1, '2020-12-09 16:45:41', '2020-12-09 16:45:41', '<img class="alignnone size-medium wp-image-10579" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/12/Portsmouth_water_havant_thicket_december_2020_lr_41-300x200.jpg" alt="" width="300" height="200" data-wp-editing="1" />Volunteers from Leigh Park volunteering group Positive Pathways braved the cold and mist this week to plant trees to boost a new memorial woodland on Portsmouth Water’s proposed reservoir site.\n\nThe trees will form part of a memorial woodland which is being developed in partnership with Havant Borough Council on part of the water company’s land off Swanmore Road, in Warren Park.\n\nThe aim is to give local communities a place to visit for quiet reflection, as well as provide a new woodland corridor for wildlife to move around the wider area.\n\nThe Positive Pathways team planted oak, hazel and birch trees, with the help of Portsmouth Water’s Principal Ecologist Trevor Codlin and the company’s site management team.\n\nIt was the last stage in a project to plant hundreds of new trees this winter to replace some of the young trees which were planted last spring but suffered during the prolonged dry summer weather when water supplies were under pressure.\n\nTrevor said: “We’re really grateful for the hard work of the volunteering team who did a great job of planting trees in our memorial woodland, which we hope many local residents and wildlife will be able to enjoy in years to come.”\n\nBeverley Palmer, of Positive Pathways, said: “Our small team worked well with the Portsmouth Water staff and we thoroughly enjoyed the hours spent there.  This is the second time we have had the opportunity to plant trees at the site and we are looking forward to going back in years to come knowing that we had a hand in planting the trees in the memorial woodland."\n\nAs it grows the new woodland will provide a valuable connection between other areas of woodland on the site and further afield. It will allow birds and mammals such as dormice and bats, to move around and feed more easily in the area.\n\nPortsmouth Water’s planning applications to develop Havant Thicket Reservoir on its site are currently open for public consultation with <a href="https://planningpublicaccess.havant.gov.uk/online-applications/applicationDetails.do?activeTab=makeComment&amp;keyVal=DCAPR_249340">Havant Borough Council</a> and <a href="https://planningpublicaccess.easthants.gov.uk/online-applications/applicationDetails.do?activeTab=neighbourComments&amp;keyVal=_EHANT_DCAPR_247959">East Hampshire District Council</a>. Comments can be shared with the councils until December 18.\n\nThe reservoir would secure much-needed supplies for the water-stressed South East and protect Hampshire chalk streams from over abstraction, as well as provide a new, green leisure hub for local communities, a wetland for birds and be supported by the creation and improvement of about 180 hectares of woodland on and near the site.', 'Volunteers brave the cold to plant trees for memorial woodland', '', 'inherit', 'closed', 'closed', '', '10576-autosave-v1', '', '', '2020-12-09 16:45:41', '2020-12-09 16:45:41', '', 10576, 'https://www.portsmouthwater.co.uk/2020/12/09/10576-autosave-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10583, 1, '2020-12-09 16:38:11', '2020-12-09 16:38:11', '<img class="alignright size-medium wp-image-10577" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/12/Portsmouth_water_havant_thicket_december_2020_lr_03-200x300.jpg" alt="" width="200" height="300" />Volunteers from Leigh Park volunteering group Positive Pathways braved the cold and mist this week to plant trees to boost a new memorial woodland on Portsmouth Water’s proposed reservoir site.\r\n\r\nThe trees will form part of a memorial woodland which is being developed in partnership with Havant Borough Council on part of the water company’s land off Swanmore Road, in Warren Park.\r\n\r\nThe aim is to give local communities a place to visit for quiet reflection, as well as provide a new woodland corridor for wildlife to move around the wider area.\r\n\r\nThe Positive Pathways team planted oak, hazel and birch trees, with the help of Portsmouth Water’s Principal Ecologist Trevor Codlin and the company’s site management team.\r\n\r\nIt was the last stage in a project to plant hundreds of new trees this winter to replace some of the young trees which were planted last spring but suffered during the prolonged dry summer weather when water supplies were under pressure.\r\n\r\nTrevor said: “We’re really grateful for the hard work of the volunteering team who did a great job of planting trees in our memorial woodland, which we hope many local residents and wildlife will be able to enjoy in years to come.”\r\n\r\nBeverley Palmer, of Positive Pathways, said: “Our small team worked well with the Portsmouth Water staff and we thoroughly enjoyed the hours spent there.  This is the second time we have had the opportunity to plant trees at the site and we are looking forward to going back in years to come knowing that we had a hand in planting the trees in the memorial woodland."\r\n\r\nAs it grows the new woodland will provide a valuable connection between other areas of woodland on the site and further afield. It will allow birds and mammals such as dormice and bats, to move around and feed more easily in the area.\r\n\r\nPortsmouth Water’s planning applications to develop Havant Thicket Reservoir on its site are currently open for public consultation with <a href="https://planningpublicaccess.havant.gov.uk/online-applications/applicationDetails.do?activeTab=makeComment&amp;keyVal=DCAPR_249340">Havant Borough Council</a> and <a href="https://planningpublicaccess.easthants.gov.uk/online-applications/applicationDetails.do?activeTab=neighbourComments&amp;keyVal=_EHANT_DCAPR_247959">East Hampshire District Council</a>. Comments can be shared with the councils until December 18.\r\n\r\nThe reservoir would secure much-needed supplies for the water-stressed South East and protect Hampshire chalk streams from over abstraction, as well as provide a new, green leisure hub for local communities, a wetland for birds and be supported by the creation and improvement of about 180 hectares of woodland on and near the site.', 'Volunteers brave the cold to plant trees for memorial woodland', '', 'inherit', 'closed', 'closed', '', '10581-revision-v1', '', '', '2020-12-09 16:38:11', '2020-12-09 16:38:11', '', 10581, 'https://www.portsmouthwater.co.uk/2020/12/09/10581-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10584, 1, '2020-12-09 16:38:59', '2020-12-09 16:38:59', '<img class="alignright size-medium wp-image-10577" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/12/Portsmouth_water_havant_thicket_december_2020_lr_03-200x300.jpg" alt="" width="200" height="300" />Volunteers from Leigh Park volunteering group Positive Pathways braved the cold and mist this week to plant trees to boost a new memorial woodland on Portsmouth Water’s proposed reservoir site.\r\n\r\nThe trees will form part of a memorial woodland which is being developed in partnership with Havant Borough Council on part of the water company’s land off Swanmore Road, in Warren Park.\r\n\r\nThe aim is to give local communities a place to visit for quiet reflection, as well as provide a new woodland corridor for wildlife to move around the wider area.\r\n\r\nThe Positive Pathways team planted oak, hazel and birch trees, with the help of Portsmouth Water’s Principal Ecologist Trevor Codlin and the company’s site management team.\r\n\r\nIt was the last stage in a project to plant hundreds of new trees this winter to replace some of the young trees which were planted last spring but suffered during the prolonged dry summer weather when water supplies were under pressure.\r\n\r\nTrevor said: “We’re really grateful for the hard work of the volunteering team who did a great job of planting trees in our memorial woodland, which we hope many local residents and wildlife will be able to enjoy in years to come.”\r\n\r\n<img class="alignright size-medium wp-image-10578" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/12/Portsmouth_water_havant_thicket_december_2020_lr_32-200x300.jpg" alt="" width="200" height="300" />Beverley Palmer, of Positive Pathways, said: “Our small team worked well with the Portsmouth Water staff and we thoroughly enjoyed the hours spent there.  This is the second time we have had the opportunity to plant trees at the site and we are looking forward to going back in years to come knowing that we had a hand in planting the trees in the memorial woodland."\r\n\r\nAs it grows the new woodland will provide a valuable connection between other areas of woodland on the site and further afield. It will allow birds and mammals such as dormice and bats, to move around and feed more easily in the area.\r\n\r\nPortsmouth Water’s planning applications to develop Havant Thicket Reservoir on its site are currently open for public consultation with <a href="https://planningpublicaccess.havant.gov.uk/online-applications/applicationDetails.do?activeTab=makeComment&amp;keyVal=DCAPR_249340">Havant Borough Council</a> and <a href="https://planningpublicaccess.easthants.gov.uk/online-applications/applicationDetails.do?activeTab=neighbourComments&amp;keyVal=_EHANT_DCAPR_247959">East Hampshire District Council</a>. Comments can be shared with the councils until December 18.\r\n\r\nThe reservoir would secure much-needed supplies for the water-stressed South East and protect Hampshire chalk streams from over abstraction, as well as provide a new, green leisure hub for local communities, a wetland for birds and be supported by the creation and improvement of about 180 hectares of woodland on and near the site.', 'Volunteers brave the cold to plant trees for memorial woodland', '', 'inherit', 'closed', 'closed', '', '10581-revision-v1', '', '', '2020-12-09 16:38:59', '2020-12-09 16:38:59', '', 10581, 'https://www.portsmouthwater.co.uk/2020/12/09/10581-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10585, 1, '2020-12-09 16:40:34', '2020-12-09 16:40:34', '<img class="alignright size-medium wp-image-10577" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/12/Portsmouth_water_havant_thicket_december_2020_lr_03-200x300.jpg" alt="" width="200" height="300" /><img class="aligncenter size-full wp-image-10579" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/12/Portsmouth_water_havant_thicket_december_2020_lr_41.jpg" alt="" width="1000" height="667" />Volunteers from Leigh Park volunteering group Positive Pathways braved the cold and mist this week to plant trees to boost a new memorial woodland on Portsmouth Water’s proposed reservoir site.\r\n\r\nThe trees will form part of a memorial woodland which is being developed in partnership with Havant Borough Council on part of the water company’s land off Swanmore Road, in Warren Park.\r\n\r\nThe aim is to give local communities a place to visit for quiet reflection, as well as provide a new woodland corridor for wildlife to move around the wider area.\r\n\r\nThe Positive Pathways team planted oak, hazel and birch trees, with the help of Portsmouth Water’s Principal Ecologist Trevor Codlin and the company’s site management team.\r\n\r\nIt was the last stage in a project to plant hundreds of new trees this winter to replace some of the young trees which were planted last spring but suffered during the prolonged dry summer weather when water supplies were under pressure.\r\n\r\nTrevor said: “We’re really grateful for the hard work of the volunteering team who did a great job of planting trees in our memorial woodland, which we hope many local residents and wildlife will be able to enjoy in years to come.”\r\n\r\n<img class="alignright size-medium wp-image-10578" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/12/Portsmouth_water_havant_thicket_december_2020_lr_32-200x300.jpg" alt="" width="200" height="300" />Beverley Palmer, of Positive Pathways, said: “Our small team worked well with the Portsmouth Water staff and we thoroughly enjoyed the hours spent there.  This is the second time we have had the opportunity to plant trees at the site and we are looking forward to going back in years to come knowing that we had a hand in planting the trees in the memorial woodland."\r\n\r\nAs it grows the new woodland will provide a valuable connection between other areas of woodland on the site and further afield. It will allow birds and mammals such as dormice and bats, to move around and feed more easily in the area.\r\n\r\nPortsmouth Water’s planning applications to develop Havant Thicket Reservoir on its site are currently open for public consultation with <a href="https://planningpublicaccess.havant.gov.uk/online-applications/applicationDetails.do?activeTab=makeComment&amp;keyVal=DCAPR_249340">Havant Borough Council</a> and <a href="https://planningpublicaccess.easthants.gov.uk/online-applications/applicationDetails.do?activeTab=neighbourComments&amp;keyVal=_EHANT_DCAPR_247959">East Hampshire District Council</a>. Comments can be shared with the councils until December 18.\r\n\r\nThe reservoir would secure much-needed supplies for the water-stressed South East and protect Hampshire chalk streams from over abstraction, as well as provide a new, green leisure hub for local communities, a wetland for birds and be supported by the creation and improvement of about 180 hectares of woodland on and near the site.', 'Volunteers brave the cold to plant trees for memorial woodland', '', 'inherit', 'closed', 'closed', '', '10581-revision-v1', '', '', '2020-12-09 16:40:34', '2020-12-09 16:40:34', '', 10581, 'https://www.portsmouthwater.co.uk/2020/12/09/10581-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10586, 1, '2020-12-09 16:41:09', '2020-12-09 16:41:09', '<img class="aligncenter size-full wp-image-10579" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/12/Portsmouth_water_havant_thicket_december_2020_lr_41.jpg" alt="" width="1000" height="667" />Volunteers from Leigh Park volunteering group Positive Pathways braved the cold and mist this week to plant trees to boost a new memorial woodland on Portsmouth Water’s proposed reservoir site.\r\n\r\n<img class="alignright size-medium wp-image-10577" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/12/Portsmouth_water_havant_thicket_december_2020_lr_03-200x300.jpg" alt="" width="200" height="300" />The trees will form part of a memorial woodland which is being developed in partnership with Havant Borough Council on part of the water company’s land off Swanmore Road, in Warren Park.\r\n\r\nThe aim is to give local communities a place to visit for quiet reflection, as well as provide a new woodland corridor for wildlife to move around the wider area.\r\n\r\nThe Positive Pathways team planted oak, hazel and birch trees, with the help of Portsmouth Water’s Principal Ecologist Trevor Codlin and the company’s site management team.\r\n\r\nIt was the last stage in a project to plant hundreds of new trees this winter to replace some of the young trees which were planted last spring but suffered during the prolonged dry summer weather when water supplies were under pressure.\r\n\r\nTrevor said: “We’re really grateful for the hard work of the volunteering team who did a great job of planting trees in our memorial woodland, which we hope many local residents and wildlife will be able to enjoy in years to come.”\r\n\r\n<img class="alignright size-medium wp-image-10578" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/12/Portsmouth_water_havant_thicket_december_2020_lr_32-200x300.jpg" alt="" width="200" height="300" />Beverley Palmer, of Positive Pathways, said: “Our small team worked well with the Portsmouth Water staff and we thoroughly enjoyed the hours spent there.  This is the second time we have had the opportunity to plant trees at the site and we are looking forward to going back in years to come knowing that we had a hand in planting the trees in the memorial woodland."\r\n\r\nAs it grows the new woodland will provide a valuable connection between other areas of woodland on the site and further afield. It will allow birds and mammals such as dormice and bats, to move around and feed more easily in the area.\r\n\r\nPortsmouth Water’s planning applications to develop Havant Thicket Reservoir on its site are currently open for public consultation with <a href="https://planningpublicaccess.havant.gov.uk/online-applications/applicationDetails.do?activeTab=makeComment&amp;keyVal=DCAPR_249340">Havant Borough Council</a> and <a href="https://planningpublicaccess.easthants.gov.uk/online-applications/applicationDetails.do?activeTab=neighbourComments&amp;keyVal=_EHANT_DCAPR_247959">East Hampshire District Council</a>. Comments can be shared with the councils until December 18.\r\n\r\nThe reservoir would secure much-needed supplies for the water-stressed South East and protect Hampshire chalk streams from over abstraction, as well as provide a new, green leisure hub for local communities, a wetland for birds and be supported by the creation and improvement of about 180 hectares of woodland on and near the site.', 'Volunteers brave the cold to plant trees for memorial woodland', '', 'inherit', 'closed', 'closed', '', '10581-revision-v1', '', '', '2020-12-09 16:41:09', '2020-12-09 16:41:09', '', 10581, 'https://www.portsmouthwater.co.uk/2020/12/09/10581-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10587, 1, '2020-12-09 16:41:33', '2020-12-09 16:41:33', '<img class="aligncenter size-full wp-image-10579" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/12/Portsmouth_water_havant_thicket_december_2020_lr_41.jpg" alt="" width="1000" height="667" />\r\n\r\nVolunteers from Leigh Park volunteering group Positive Pathways braved the cold and mist this week to plant trees to boost a new memorial woodland on Portsmouth Water’s proposed reservoir site.\r\n\r\n<img class="alignright size-medium wp-image-10577" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/12/Portsmouth_water_havant_thicket_december_2020_lr_03-200x300.jpg" alt="" width="200" height="300" />The trees will form part of a memorial woodland which is being developed in partnership with Havant Borough Council on part of the water company’s land off Swanmore Road, in Warren Park.\r\n\r\nThe aim is to give local communities a place to visit for quiet reflection, as well as provide a new woodland corridor for wildlife to move around the wider area.\r\n\r\nThe Positive Pathways team planted oak, hazel and birch trees, with the help of Portsmouth Water’s Principal Ecologist Trevor Codlin and the company’s site management team.\r\n\r\nIt was the last stage in a project to plant hundreds of new trees this winter to replace some of the young trees which were planted last spring but suffered during the prolonged dry summer weather when water supplies were under pressure.\r\n\r\nTrevor said: “We’re really grateful for the hard work of the volunteering team who did a great job of planting trees in our memorial woodland, which we hope many local residents and wildlife will be able to enjoy in years to come.”\r\n\r\n<img class="alignright size-medium wp-image-10578" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/12/Portsmouth_water_havant_thicket_december_2020_lr_32-200x300.jpg" alt="" width="200" height="300" />Beverley Palmer, of Positive Pathways, said: “Our small team worked well with the Portsmouth Water staff and we thoroughly enjoyed the hours spent there.  This is the second time we have had the opportunity to plant trees at the site and we are looking forward to going back in years to come knowing that we had a hand in planting the trees in the memorial woodland."\r\n\r\nAs it grows the new woodland will provide a valuable connection between other areas of woodland on the site and further afield. It will allow birds and mammals such as dormice and bats, to move around and feed more easily in the area.\r\n\r\nPortsmouth Water’s planning applications to develop Havant Thicket Reservoir on its site are currently open for public consultation with <a href="https://planningpublicaccess.havant.gov.uk/online-applications/applicationDetails.do?activeTab=makeComment&amp;keyVal=DCAPR_249340">Havant Borough Council</a> and <a href="https://planningpublicaccess.easthants.gov.uk/online-applications/applicationDetails.do?activeTab=neighbourComments&amp;keyVal=_EHANT_DCAPR_247959">East Hampshire District Council</a>. Comments can be shared with the councils until December 18.\r\n\r\nThe reservoir would secure much-needed supplies for the water-stressed South East and protect Hampshire chalk streams from over abstraction, as well as provide a new, green leisure hub for local communities, a wetland for birds and be supported by the creation and improvement of about 180 hectares of woodland on and near the site.', 'Volunteers brave the cold to plant trees for memorial woodland', '', 'inherit', 'closed', 'closed', '', '10581-revision-v1', '', '', '2020-12-09 16:41:33', '2020-12-09 16:41:33', '', 10581, 'https://www.portsmouthwater.co.uk/2020/12/09/10581-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10588, 1, '2020-12-09 16:46:24', '2020-12-09 16:46:24', '<img class="aligncenter wp-image-10579" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/12/Portsmouth_water_havant_thicket_december_2020_lr_41-300x200.jpg" alt="" width="800" height="534" />\r\n\r\nVolunteers from Leigh Park volunteering group Positive Pathways braved the cold and mist this week to plant trees to boost a new memorial woodland on Portsmouth Water’s proposed reservoir site.\r\n\r\n<img class="alignright size-medium wp-image-10577" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/12/Portsmouth_water_havant_thicket_december_2020_lr_03-200x300.jpg" alt="" width="200" height="300" />The trees will form part of a memorial woodland which is being developed in partnership with Havant Borough Council on part of the water company’s land off Swanmore Road, in Warren Park.\r\n\r\nThe aim is to give local communities a place to visit for quiet reflection, as well as provide a new woodland corridor for wildlife to move around the wider area.\r\n\r\nThe Positive Pathways team planted oak, hazel and birch trees, with the help of Portsmouth Water’s Principal Ecologist Trevor Codlin and the company’s site management team.\r\n\r\nIt was the last stage in a project to plant hundreds of new trees this winter to replace some of the young trees which were planted last spring but suffered during the prolonged dry summer weather when water supplies were under pressure.\r\n\r\nTrevor said: “We’re really grateful for the hard work of the volunteering team who did a great job of planting trees in our memorial woodland, which we hope many local residents and wildlife will be able to enjoy in years to come.”\r\n\r\nBeverley Palmer, of Positive Pathways, said: “Our small team worked well with the Portsmouth Water staff and we thoroughly enjoyed the hours spent there.  This is the second time we have had the opportunity to plant trees at the site and we are looking forward to going back in years to come knowing that we had a hand in planting the trees in the memorial woodland."\r\n\r\n<img class="alignright size-medium wp-image-10578" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/12/Portsmouth_water_havant_thicket_december_2020_lr_32-200x300.jpg" alt="" width="200" height="300" />As it grows the new woodland will provide a valuable connection between other areas of woodland on the site and further afield. It will allow birds and mammals such as dormice and bats, to move around and feed more easily in the area.\r\n\r\nPortsmouth Water’s planning applications to develop Havant Thicket Reservoir on its site are currently open for public consultation with <a href="https://planningpublicaccess.havant.gov.uk/online-applications/applicationDetails.do?activeTab=makeComment&amp;keyVal=DCAPR_249340">Havant Borough Council</a> and <a href="https://planningpublicaccess.easthants.gov.uk/online-applications/applicationDetails.do?activeTab=neighbourComments&amp;keyVal=_EHANT_DCAPR_247959">East Hampshire District Council</a>. Comments can be shared with the councils until December 18.\r\n\r\nThe reservoir would secure much-needed supplies for the water-stressed South East and protect Hampshire chalk streams from over abstraction, as well as provide a new, green leisure hub for local communities, a wetland for birds and be supported by the creation and improvement of about 180 hectares of woodland on and near the site.', 'Volunteers brave the cold to plant trees for memorial woodland', '', 'inherit', 'closed', 'closed', '', '10576-revision-v1', '', '', '2020-12-09 16:46:24', '2020-12-09 16:46:24', '', 10576, 'https://www.portsmouthwater.co.uk/2020/12/09/10576-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10611, 2, '2020-12-16 15:18:04', '2020-12-16 15:18:04', '', 'WATER PRODUCTION OPERATOR_EXTERNAL_16-12-20', '', 'inherit', 'open', 'closed', '', 'water-production-operator_external_16-12-20', '', '', '2020-12-16 15:18:04', '2020-12-16 15:18:04', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2020/12/WATER-PRODUCTION-OPERATOR_EXTERNAL_16-12-20.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10614, 1, '2020-12-18 11:00:47', '2020-12-18 11:00:47', '', 'Portsmouth_water_havant_thicket_november_2020_2', '', 'inherit', 'open', 'closed', '', 'portsmouth_water_havant_thicket_november_2020_2', '', '', '2020-12-18 11:00:47', '2020-12-18 11:00:47', '', 9755, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2020/12/Portsmouth_water_havant_thicket_november_2020_2.jpg', 0, 'attachment', 'image/jpeg', 0); 
INSERT INTO `wlcj_posts` VALUES (10615, 1, '2020-12-18 11:00:51', '2020-12-18 11:00:51', '', 'Portsmouth_water_havant_thicket_november_2020', '', 'inherit', 'open', 'closed', '', 'portsmouth_water_havant_thicket_november_2020', '', '', '2020-12-18 11:00:51', '2020-12-18 11:00:51', '', 9755, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2020/12/Portsmouth_water_havant_thicket_november_2020.jpg', 0, 'attachment', 'image/jpeg', 0); 
INSERT INTO `wlcj_posts` VALUES (10678, 2, '2021-01-11 14:13:42', '2021-01-11 14:13:42', '', 'NEW SERVICES ADVISOR_EXT_11-01-21', '', 'inherit', 'open', 'closed', '', 'new-services-advisor_ext_11-01-21', '', '', '2021-01-11 14:13:42', '2021-01-11 14:13:42', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/01/NEW-SERVICES-ADVISOR_EXT_11-01-21.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10679, 1, '2021-01-11 16:43:30', '2021-01-11 16:43:30', '', 'Statement of any significant changes to 2022', '', 'inherit', 'open', 'closed', '', 'statement-of-any-significant-changes-to-2022', '', '', '2021-01-11 16:43:30', '2021-01-11 16:43:30', '', 2351, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/01/Statement-of-any-significant-changes-to-2022.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10684, 1, '2021-01-12 11:06:47', '2021-01-12 11:06:47', '<h2>Portsmouth Water consults on plans to grow its community partnership</h2>\r\nPortsmouth Water is developing a Community Partnership with its local communities in a bid to achieve more together – and is keen to hear everyone’s views.\r\n\r\nThe water company, which has supplied local communities for more than 160 years, has produced a leaflet and film to outline the partnership and created an online survey to gather feedback.\r\n\r\nIt wants to extend its work with communities, schools, charities and local environmental initiatives, to go beyond its daily work ensuring a reliable supply of drinking water for future generations.\r\n\r\nThis could involve doing more to support wildlife, create education and training opportunities and lend a hand to vulnerable customers.\r\n\r\nThe Community Partnership is being led by employees on the company’s Young Person’s Board, which supports younger staff to give valuable input into the future role of the company.\r\n\r\nSam Dawson, Chair of the Young Person’s Board said: “Ultimately, we just want to help our communities and work together in partnership, to achieve greater things for the whole society.”\r\n\r\n“For Portsmouth Water, working with our community has always been part of our DNA and this partnership aims to show our commitment to continuously improving the way we do this to enrich both our community and our company.”\r\n\r\n“To do this well, we now want to take our Community Partnership into the community to hear people’s views and make sure we know what’s important to them.”\r\n\r\nExamples of where the company and communities can achieve more together include:\r\n<ul>\r\n 	<li>Using water wisely – at home and work, supported with advice and tools</li>\r\n 	<li>Making the company aware of vulnerable customers so they can get the help they need</li>\r\n 	<li>Sharing information on leaks to help the company fix them more quickly and save water</li>\r\n 	<li>Providing honest feedback so the company can continue to learn and improve.</li>\r\n</ul>\r\nPeople can find more information on the partnership, watch a short film and fill in a survey online at <a href="https://www.portsmouthwater.co.uk/community-partnership">https://www.portsmouthwater.co.uk/community-partnership</a>.', 'Plans to grow community partnership', '', 'publish', 'open', 'open', '', 'plans-to-grow-community-partnership', '', '', '2021-01-12 11:06:47', '2021-01-12 11:06:47', '', 0, 'https://www.portsmouthwater.co.uk/?p=10684', 74, 'post', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10685, 1, '2021-01-12 11:06:47', '2021-01-12 11:06:47', '<h2>Portsmouth Water consults on plans to grow its community partnership</h2>\r\nPortsmouth Water is developing a Community Partnership with its local communities in a bid to achieve more together – and is keen to hear everyone’s views.\r\n\r\nThe water company, which has supplied local communities for more than 160 years, has produced a leaflet and film to outline the partnership and created an online survey to gather feedback.\r\n\r\nIt wants to extend its work with communities, schools, charities and local environmental initiatives, to go beyond its daily work ensuring a reliable supply of drinking water for future generations.\r\n\r\nThis could involve doing more to support wildlife, create education and training opportunities and lend a hand to vulnerable customers.\r\n\r\nThe Community Partnership is being led by employees on the company’s Young Person’s Board, which supports younger staff to give valuable input into the future role of the company.\r\n\r\nSam Dawson, Chair of the Young Person’s Board said: “Ultimately, we just want to help our communities and work together in partnership, to achieve greater things for the whole society.”\r\n\r\n“For Portsmouth Water, working with our community has always been part of our DNA and this partnership aims to show our commitment to continuously improving the way we do this to enrich both our community and our company.”\r\n\r\n“To do this well, we now want to take our Community Partnership into the community to hear people’s views and make sure we know what’s important to them.”\r\n\r\nExamples of where the company and communities can achieve more together include:\r\n<ul>\r\n 	<li>Using water wisely – at home and work, supported with advice and tools</li>\r\n 	<li>Making the company aware of vulnerable customers so they can get the help they need</li>\r\n 	<li>Sharing information on leaks to help the company fix them more quickly and save water</li>\r\n 	<li>Providing honest feedback so the company can continue to learn and improve.</li>\r\n</ul>\r\nPeople can find more information on the partnership, watch a short film and fill in a survey online at <a href="https://www.portsmouthwater.co.uk/community-partnership">https://www.portsmouthwater.co.uk/community-partnership</a>.', 'Plans to grow community partnership', '', 'inherit', 'closed', 'closed', '', '10684-revision-v1', '', '', '2021-01-12 11:06:47', '2021-01-12 11:06:47', '', 10684, 'https://www.portsmouthwater.co.uk/2021/01/12/10684-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10687, 1, '2021-01-12 11:15:01', '2021-01-12 11:15:01', '', 'Assurance Statement - Wholesale - 13 January 2021', '', 'inherit', 'open', 'closed', '', 'assurance-statement-wholesale-13-january-2021', '', '', '2021-01-12 11:15:01', '2021-01-12 11:15:01', '', 2351, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/01/Assurance-Statement-Wholesale-13-January-2021.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10705, 2, '2021-01-18 14:51:33', '2021-01-18 14:51:33', '', 'NETWORK FIELD RESOURCES SUPERVISOR_EXT_18-01-21', '', 'inherit', 'open', 'closed', '', 'network-field-resources-supervisor_ext_18-01-21', '', '', '2021-01-18 14:51:33', '2021-01-18 14:51:33', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/01/NETWORK-FIELD-RESOURCES-SUPERVISOR_EXT_18-01-21.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10709, 2, '2021-01-19 10:55:54', '2021-01-19 10:55:54', '', 'ASSISTANT NETWORK TECHNICIAN_EXT_19-01-21', '', 'inherit', 'open', 'closed', '', 'assistant-network-technician_ext_19-01-21', '', '', '2021-01-19 10:55:54', '2021-01-19 10:55:54', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/01/ASSISTANT-NETWORK-TECHNICIAN_EXT_19-01-21.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10711, 2, '2021-01-19 10:56:47', '2021-01-19 10:56:47', '', 'NETWORK ADMINISTRATION TEAM LEADER_EXT_19-01-21', '', 'inherit', 'open', 'closed', '', 'network-administration-team-leader_ext_19-01-21', '', '', '2021-01-19 10:56:47', '2021-01-19 10:56:47', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/01/NETWORK-ADMINISTRATION-TEAM-LEADER_EXT_19-01-21.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10716, 1, '2021-01-21 09:47:48', '2021-01-21 09:47:48', '<h1>Guaranteed Service Standards</h1>\r\n<h2>Your Good Service Guarantee</h2>\r\nWe have a Guaranteed Standards Scheme for our customers which puts in writing the minimum standards we aim to meet. If we fail to meet the standards we will pay you compensation.\r\n\r\nDetails of our Guaranteed Standards Scheme are given below.\r\n\r\n[accordion title="" open1st="0" openAll="0" style=""]\r\n\r\n[accordion_item title="Keeping Appointments"]If we have to visit your home we will make an am or pm appointment (before or after 12pm) on a specific day, or if requested within a period of 2 hours in which the visit will be made. If we cannot keep the appointment we will let you know at least 24 hours in advance; either in writing or by telephone.[/accordion_item]\r\n\r\n[accordion_item title="Supply interruptions"]Where a property suffers a supply interruption of more than 12 hours, on more than three occasions in a 12 month period, a payment will be made.[/accordion_item]\r\n\r\n[accordion_item title="Restoration of water supplies"]\r\n\r\nIf there has been a planned interruption of your water supply for any necessary works, we undertake to restore your supply within the period notified to you. Where the interruption is for more than 4 hours we will notify you at least 48 hours before the supply is interrupted.\r\n\r\nIf the interruption of your supply is due to an emergency, eg a broken distribution main and not a trunk main, we will restore the supply within 12 hours, 48 hours for a trunk main.\r\n\r\nIf the interruption lasts longer than 24 hours we must provide you with an emergency supply – normally from standpipes or water tankers.\r\n\r\nFor customers with special needs, we will provide an emergency supply if the interruption lasts more than 24 hours. For more details see our ‘Services for our Customers with Special Needs’ booklet.\r\n\r\nWhere we fail to restore supplies by the notified time a payment will be made. Where your water supply is interrupted you may be entitled to a further £10 for each additional 24 hours during which the supply remains unrestored.[/accordion_item]\r\n\r\n[accordion_item title="Minimum pressure standard"]\r\n\r\nAs part of our programme for checking leaks we sometimes turn off sections of mains pipe at night in a programmed way to identify the sections leaking. We usually do this between midnight and 5 o’clock in the morning.\r\n\r\nThese interruptions usually last less than half an hour. If this is likely to cause you a specific problem please contact our local office. Because the disruption is slight we won’t tell you in advance nor do we regard this as a failure to meet standards.\r\n\r\nWe aim to maintain a minimum pressure of water in a communication pipe serving premises supplied 10 metres static head. In the event of pressure falling below 7 metres on two occasions, for more than one hour, within a 28 day period, a payment will be made. This payment will normally be made automatically. However, you will need to claim within 3 months of the payment becoming due, if we could not practicably have identified your property as having suffered from loss of pressure as described above.\r\n\r\nIf you feel you have a problem with your pressure please contact our Head Office. We will investigate the matter free of charge and report back to you.[/accordion_item]\r\n\r\n[accordion_item title="Responses to enquiries about bills and/or alternative methods of payment"]\r\n\r\nIf you write to us with a query about the correctness of your account we will answer the query within 10 working days of receiving your letter.\r\n\r\nIf you write to ask us to change the way you pay your bill and we find we cannot make the change we will let you know within 5 working days from the date we receive your letter.\r\n\r\nYou are welcome to telephone with queries about bills and payment methods. Most queries can be answered immediately. Where this is not the case we will advise you when your query will be resolved. Please note, Guaranteed Standards payments do not apply to telephone queries.[/accordion_item]\r\n\r\n[accordion_item title="Complaints about our Service"]\r\n\r\nYou can make a complaint about our work or service over the phone or in writing.  You can find our contact details <a href="/contact-us">here</a>\r\n\r\nIf you contact us by telephone, we will do our best to resolve your complaint during the call.  If you write to us or send an email, we promise to reply to your complaint within 5 working days from the date we receive your correspondence.\r\n\r\nTo view our Guide to Portsmouth Water\'s Complaint Procedure, <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/05/COMPLAINTS-PROCEDURE_MAY-2020.pdf">click here</a>.\r\n\r\nFor more information on complaints and other areas of our performance please visit Discover Water at <a href="https://discoverwater.co.uk/">https://discoverwater.co.uk</a>\r\n\r\n[/accordion_item]\r\n\r\n[/accordion]\r\n\r\n&nbsp;\r\n<h2>Code of Practice</h2>\r\nOur Code of Practice informs you of the main services we provide, our commitment to our domestic customers and tells you where and how to get advice and help.\r\n\r\n<a href="https://www.portsmouthwater.co.uk/customer-services/customer-information/">Our Code of Practice is available here</a>', 'Service Standards', '', 'inherit', 'closed', 'closed', '', '1911-revision-v1', '', '', '2021-01-21 09:47:48', '2021-01-21 09:47:48', '', 1911, 'https://www.portsmouthwater.co.uk/2021/01/21/1911-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10729, 1, '2021-01-26 08:51:04', '2021-01-26 08:51:04', '', 'NETWORK-ADMINISTRATION-TEAM-LEADER_EXT_19-01-21', '', 'inherit', 'open', 'closed', '', 'network-administration-team-leader_ext_19-01-21-2', '', '', '2021-01-26 08:51:04', '2021-01-26 08:51:04', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/01/NETWORK-ADMINISTRATION-TEAM-LEADER_EXT_19-01-21-1.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10730, 1, '2021-01-26 08:58:21', '2021-01-26 08:58:21', '', 'NETWORK-ADMINISTRATION-TEAM-LEADER_EXT_19-01-21', '', 'inherit', 'open', 'closed', '', 'network-administration-team-leader_ext_19-01-21-3', '', '', '2021-01-26 08:58:21', '2021-01-26 08:58:21', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/01/NETWORK-ADMINISTRATION-TEAM-LEADER_EXT_19-01-21-2.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10734, 2, '2021-01-26 12:41:27', '2021-01-26 12:41:27', '', 'CAPITAL INVESTMENT – MEICA TECHNICIAN_EXT_25-01-21', '', 'inherit', 'open', 'closed', '', 'capital-investment-meica-technician_ext_25-01-21', '', '', '2021-01-26 12:41:27', '2021-01-26 12:41:27', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/01/CAPITAL-INVESTMENT-–-MEICA-TECHNICIAN_EXT_25-01-21.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10740, 2, '2021-01-27 08:43:30', '2021-01-27 08:43:30', '', 'COMMUNICATIONS ENGAGEMENT LEAD_HTR_EXT_26-01-21', '', 'inherit', 'open', 'closed', '', 'communications-engagement-lead_htr_ext_26-01-21', '', '', '2021-01-27 08:43:30', '2021-01-27 08:43:30', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/01/COMMUNICATIONS-ENGAGEMENT-LEAD_HTR_EXT_26-01-21.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10741, 2, '2021-01-27 08:43:30', '2021-01-27 08:43:30', '', 'JD Communications and Engagement Officer HTR - Jan 21', '', 'inherit', 'open', 'closed', '', 'jd-communications-and-engagement-officer-htr-jan-21', '', '', '2021-01-27 08:43:30', '2021-01-27 08:43:30', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/01/JD-Communications-and-Engagement-Officer-HTR-Jan-21.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10748, 1, '2021-01-28 11:39:35', '2021-01-28 11:39:35', '', 'here', '', 'inherit', 'open', 'closed', '', 'assurance-statement-household-29-january-2021', '', '', '2021-01-28 11:39:47', '2021-01-28 11:39:47', '', 1834, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/01/Assurance-Statement-Household-29-January-2021.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10749, 1, '2021-01-28 11:43:41', '2021-01-28 11:43:41', '', 'click here', '', 'inherit', 'open', 'closed', '', 'developer-services-charging-arrangements-2021-22_v1-0', '', '', '2021-01-28 11:43:48', '2021-01-28 11:43:48', '', 2161, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/01/Developer-Services-Charging-Arrangements-2021-22_V1.0.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10750, 1, '2021-01-28 11:44:28', '2021-01-28 11:44:28', '', 'Assurance Statement for Developers 2021-22 - 29 January 2021', '', 'inherit', 'open', 'closed', '', 'assurance-statement-for-developers-2021-22-29-january-2021', '', '', '2021-01-28 11:44:28', '2021-01-28 11:44:28', '', 2161, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/01/Assurance-Statement-for-Developers-2021-22-29-January-2021.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10751, 1, '2021-01-28 11:53:17', '2021-01-28 11:53:17', '', 'SOC_WHOLESALE_2021-22', '', 'inherit', 'open', 'closed', '', 'soc_wholesale_2021-22-2', '', '', '2021-01-28 11:53:17', '2021-01-28 11:53:17', '', 2351, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/01/SOC_WHOLESALE_2021-22-1.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10754, 1, '2021-01-28 13:15:59', '2021-01-28 13:15:59', '', 'SOC_HOUSEHOLD_2021-22', '', 'inherit', 'open', 'closed', '', 'soc_household_2021-22', '', '', '2021-01-28 13:15:59', '2021-01-28 13:15:59', '', 1834, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/01/SOC_HOUSEHOLD_2021-22.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10766, 1, '2021-02-01 13:19:36', '2021-02-01 13:19:36', '', 'WaterAid', '', 'inherit', 'closed', 'closed', '', '9276-revision-v1', '', '', '2021-02-01 13:19:36', '2021-02-01 13:19:36', '', 9276, 'https://www.portsmouthwater.co.uk/2021/02/01/9276-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10769, 2, '2021-02-01 15:34:34', '2021-02-01 15:34:34', '', 'COMMERCIAL MANAGER_HTR_EXT_28-01-21', '', 'inherit', 'open', 'closed', '', 'commercial-manager_htr_ext_28-01-21', '', '', '2021-02-01 15:34:34', '2021-02-01 15:34:34', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/02/COMMERCIAL-MANAGER_HTR_EXT_28-01-21.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10770, 2, '2021-02-01 15:34:34', '2021-02-01 15:34:34', '', 'JD Commercial Manager HTR - Jan 21', '', 'inherit', 'open', 'closed', '', 'jd-commercial-manager-htr-jan-21', '', '', '2021-02-01 15:34:34', '2021-02-01 15:34:34', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/02/JD-Commercial-Manager-HTR-Jan-21.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10782, 2, '2021-02-03 08:59:42', '2021-02-03 08:59:42', '', 'PW CAPPAGH_EXT_03-02-21', '', 'inherit', 'open', 'closed', '', 'pw-cappagh_ext_03-02-21', '', '', '2021-02-03 08:59:42', '2021-02-03 08:59:42', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/02/PW-CAPPAGH_EXT_03-02-21.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10785, 2, '2021-02-03 11:04:17', '2021-02-03 11:04:17', '', 'NETWORK FIELD TECHNICIAN_EXT_Feb 2021', '', 'inherit', 'open', 'closed', '', 'network-field-technician_ext_feb-2021', '', '', '2021-02-03 11:04:17', '2021-02-03 11:04:17', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/02/NETWORK-FIELD-TECHNICIAN_EXT_Feb-2021.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10790, 1, '2021-02-04 09:29:53', '2021-02-04 09:29:53', 'Portsmouth Water continues to maintain its position of delivering the lowest water bills in England and Wales but at the same time providing industry-leading levels of service to customers.\r\n\r\nFor 2021/22, we have increased our bills by 2.2% (effective from 1 July). This means our average household water bill will be £104 – considerably lower than any other water company with the average household water bill for England and Wales being £194.\r\n\r\nCEO Bob Taylor stated, “Despite delivering the lowest water bills in England and Wales, we are mindful of the current economic pressures on family incomes, especially for the more vulnerable members of our society. During the pandemic, we have stepped up our communications to customers who are struggling to pay, asking them to contact us at the earliest opportunity so we can advise and help wherever we can. This support includes offering payment holidays / affordable installment plans etc.”\r\n\r\n“In 2016, we introduced our ‘Helping Hand Tariff’, which is specifically designed to help households with an overall income lower than Government’s low-income threshold (currently £16,385). This caps the water bill at our minimum charge (from 1st July this will be £77.76). So far, more than 9,000 customers have taken advantage of this tariff.”\r\n\r\n“We have adapted our ways of working during the Covid-19 outbreak to continue to deliver a very high-quality water service, providing a safe, secure and reliable supply of high-quality drinking water to our customers which at the same time represents excellent value for money.”\r\n\r\nEven with the lowest charges in England and Wales, we are fully committed to further enhancing our service including:\r\n<ul>\r\n 	<li>Development of Havant Thicket Winter Storage Reservoir – a £130 million investment. The reservoir will create a strategic new water source for the South East and allow Southern Water to reduce abstraction from chalk streams, as well as creating a green community facility and new habitats for wildlife.</li>\r\n 	<li>Maintaining our industry-leading performance in leakage reduction, improving our detection and repair activities by developing and adopting industry leading techniques, ensuring we will meet our long-term target of a further 15% reduction by 2024/25.</li>\r\n 	<li>Promoting biodiversity on our landholdings and within the wider environment and the delivery of our Catchment Management Plan where we work with local farmers and landowners to prevent potential water quality problems such as nitrate pollution at source rather than through expensive water treatment solutions.</li>\r\n 	<li>Continue to promote household water efficiency and encourage meters for those customers who will benefit financially or those who wish to learn more about their own water usage patterns to become more water efficient</li>\r\n 	<li>Ensure customers who need special help when we experience operational challenges are listed on our Priority Services Register. We added over 30,000 customers who are over 70 years of age to our register in 2020 to ensure we prioritise help for them in an emergency.</li>\r\n</ul>\r\nFor more information, contact Ian Limb, Head of Human Resources. Telephone 07850 775578, e-mail: <a href="mailto:i.limb@portsmouthwater.co.uk">i.limb@portsmouthwater.co.uk</a>', 'Portsmouth Water’s Bills Remain the Lowest in England and Wales', '', 'publish', 'open', 'open', '', 'portsmouth-waters-bills-remain-the-lowest-in-england-and-wales-4', '', '', '2021-02-04 09:29:53', '2021-02-04 09:29:53', '', 0, 'https://www.portsmouthwater.co.uk/?p=10790', 72, 'post', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10791, 1, '2021-02-04 09:29:53', '2021-02-04 09:29:53', 'Portsmouth Water continues to maintain its position of delivering the lowest water bills in England and Wales but at the same time providing industry-leading levels of service to customers.\r\n\r\nFor 2021/22, we have increased our bills by 2.2% (effective from 1 July). This means our average household water bill will be £104 – considerably lower than any other water company with the average household water bill for England and Wales being £194.\r\n\r\nCEO Bob Taylor stated, “Despite delivering the lowest water bills in England and Wales, we are mindful of the current economic pressures on family incomes, especially for the more vulnerable members of our society. During the pandemic, we have stepped up our communications to customers who are struggling to pay, asking them to contact us at the earliest opportunity so we can advise and help wherever we can. This support includes offering payment holidays / affordable installment plans etc.”\r\n\r\n“In 2016, we introduced our ‘Helping Hand Tariff’, which is specifically designed to help households with an overall income lower than Government’s low-income threshold (currently £16,385). This caps the water bill at our minimum charge (from 1st July this will be £77.76). So far, more than 9,000 customers have taken advantage of this tariff.”\r\n\r\n“We have adapted our ways of working during the Covid-19 outbreak to continue to deliver a very high-quality water service, providing a safe, secure and reliable supply of high-quality drinking water to our customers which at the same time represents excellent value for money.”\r\n\r\nEven with the lowest charges in England and Wales, we are fully committed to further enhancing our service including:\r\n<ul>\r\n 	<li>Development of Havant Thicket Winter Storage Reservoir – a £130 million investment. The reservoir will create a strategic new water source for the South East and allow Southern Water to reduce abstraction from chalk streams, as well as creating a green community facility and new habitats for wildlife.</li>\r\n 	<li>Maintaining our industry-leading performance in leakage reduction, improving our detection and repair activities by developing and adopting industry leading techniques, ensuring we will meet our long-term target of a further 15% reduction by 2024/25.</li>\r\n 	<li>Promoting biodiversity on our landholdings and within the wider environment and the delivery of our Catchment Management Plan where we work with local farmers and landowners to prevent potential water quality problems such as nitrate pollution at source rather than through expensive water treatment solutions.</li>\r\n 	<li>Continue to promote household water efficiency and encourage meters for those customers who will benefit financially or those who wish to learn more about their own water usage patterns to become more water efficient</li>\r\n 	<li>Ensure customers who need special help when we experience operational challenges are listed on our Priority Services Register. We added over 30,000 customers who are over 70 years of age to our register in 2020 to ensure we prioritise help for them in an emergency.</li>\r\n</ul>\r\nFor more information, contact Ian Limb, Head of Human Resources. Telephone 07850 775578, e-mail: <a href="mailto:i.limb@portsmouthwater.co.uk">i.limb@portsmouthwater.co.uk</a>', 'Portsmouth Water’s Bills Remain the Lowest in England and Wales', '', 'inherit', 'closed', 'closed', '', '10790-revision-v1', '', '', '2021-02-04 09:29:53', '2021-02-04 09:29:53', '', 10790, 'https://www.portsmouthwater.co.uk/2021/02/04/10790-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10798, 1, '2021-02-05 11:35:54', '2021-02-05 11:35:54', 'Students from Park Community School in Havant have been asked to come up with a name for a new memorial woodland next to Warren Park, at the proposed site for Havant Thicket Reservoir.\r\n\r\nPortsmouth Water has submitted planning applications for the reservoir, which is needed to secure future water resources in the South East and would be located between Warren Park and Rowlands Castle.\r\n\r\nThe company has been working in partnership with Havant Borough Council to establish the new woodland, with 3,000 new trees already planted.\r\nThe aim is to give local people a place to visit for quiet reflection, in particular, to remember family, friends and others who have passed away. At the same time, the additional trees will create a valuable new wildlife habitat for birds and mammals, such as dormice and bats, by providing connection between other areas of woodland nearby and further afield.\r\n\r\nNow, as part of their remote learning during the Coronavirus lockdown, students from Park Community School will be thinking up suggestions for naming the woodland.\r\n\r\nThe idea of creating a memorial woodland originally came from Councillor Prad Bains, who is currently Mayor of Havant. Councillor Bains said: "The woodland is intended to help commemorate those who served in the two World Wars and other conflicts and raise awareness, especially among young people, about our area’s strong connection to the armed forces.”\r\n\r\n“So, it’s fantastic that students from Park Community School will be coming up with a name for the woodland, taking into account our history, the peaceful place the woodland is intended to be and the fact it will enhance local biodiversity and wildlife. I can’t wait to hear what ideas the students put forward, as we work towards the woodland being officially opened later this year.”\r\n\r\nElla Capaldi, Head of School at Park Community School, added: “Our students are really excited about this opportunity to name what will be a special place that people can enjoy for decades to come. It’s also a great chance for them to learn more about a range of issues, including local history, the environment, sustainability and where our water comes from.”\r\n\r\nTrevor Codlin, Principal Ecologist at Portsmouth Water, commented: “The new woodland is part of our Havant Thicket Reservoir scheme. It will be an improved area for people to enjoy nature and have the space to reflect and remember loved ones and others. Plus, the woodland will really help local wildlife, as it will provide a new habitat for feeding and moving from one place to another.”\r\n\r\nA mixture of different types of trees have been planted over the last year, including by pupils from Warren Park Primary School and by volunteers from the Positive Pathways community group.\r\n\r\n100 of the new trees were already more fully grown, helping the woodland to establish a good structure more quickly. The trees are being protected by deer fencing while they are growing.', 'Students set to name new memorial woodland', '', 'publish', 'open', 'open', '', 'students-set-to-name-new-memorial-woodland', '', '', '2021-02-05 11:35:54', '2021-02-05 11:35:54', '', 0, 'https://www.portsmouthwater.co.uk/?p=10798', 71, 'post', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10799, 1, '2021-02-05 11:35:54', '2021-02-05 11:35:54', 'Students from Park Community School in Havant have been asked to come up with a name for a new memorial woodland next to Warren Park, at the proposed site for Havant Thicket Reservoir.\r\n\r\nPortsmouth Water has submitted planning applications for the reservoir, which is needed to secure future water resources in the South East and would be located between Warren Park and Rowlands Castle.\r\n\r\nThe company has been working in partnership with Havant Borough Council to establish the new woodland, with 3,000 new trees already planted.\r\nThe aim is to give local people a place to visit for quiet reflection, in particular, to remember family, friends and others who have passed away. At the same time, the additional trees will create a valuable new wildlife habitat for birds and mammals, such as dormice and bats, by providing connection between other areas of woodland nearby and further afield.\r\n\r\nNow, as part of their remote learning during the Coronavirus lockdown, students from Park Community School will be thinking up suggestions for naming the woodland.\r\n\r\nThe idea of creating a memorial woodland originally came from Councillor Prad Bains, who is currently Mayor of Havant. Councillor Bains said: "The woodland is intended to help commemorate those who served in the two World Wars and other conflicts and raise awareness, especially among young people, about our area’s strong connection to the armed forces.”\r\n\r\n“So, it’s fantastic that students from Park Community School will be coming up with a name for the woodland, taking into account our history, the peaceful place the woodland is intended to be and the fact it will enhance local biodiversity and wildlife. I can’t wait to hear what ideas the students put forward, as we work towards the woodland being officially opened later this year.”\r\n\r\nElla Capaldi, Head of School at Park Community School, added: “Our students are really excited about this opportunity to name what will be a special place that people can enjoy for decades to come. It’s also a great chance for them to learn more about a range of issues, including local history, the environment, sustainability and where our water comes from.”\r\n\r\nTrevor Codlin, Principal Ecologist at Portsmouth Water, commented: “The new woodland is part of our Havant Thicket Reservoir scheme. It will be an improved area for people to enjoy nature and have the space to reflect and remember loved ones and others. Plus, the woodland will really help local wildlife, as it will provide a new habitat for feeding and moving from one place to another.”\r\n\r\nA mixture of different types of trees have been planted over the last year, including by pupils from Warren Park Primary School and by volunteers from the Positive Pathways community group.\r\n\r\n100 of the new trees were already more fully grown, helping the woodland to establish a good structure more quickly. The trees are being protected by deer fencing while they are growing.', 'Students set to name new memorial woodland', '', 'inherit', 'closed', 'closed', '', '10798-revision-v1', '', '', '2021-02-05 11:35:54', '2021-02-05 11:35:54', '', 10798, 'https://www.portsmouthwater.co.uk/2021/02/05/10798-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10801, 1, '2021-02-05 11:43:06', '2021-02-05 11:43:06', '', 'CCG Terms of Reference 29 January 2021', '', 'inherit', 'open', 'closed', '', 'ccg-terms-of-reference-29-january-2021', '', '', '2021-02-05 11:43:06', '2021-02-05 11:43:06', '', 1790, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/02/CCG-Terms-of-Reference-29-January-2021.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10802, 1, '2021-02-05 11:44:07', '2021-02-05 11:44:07', '', 'CCG MINUTES 12 November 2020', '', 'inherit', 'open', 'closed', '', 'ccg-minutes-12-november-2020', '', '', '2021-02-05 11:44:07', '2021-02-05 11:44:07', '', 1790, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/02/CCG-MINUTES-12-November-2020.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10803, 1, '2021-02-05 11:44:09', '2021-02-05 11:44:09', '', 'CCG MINUTES 12 May 2020', '', 'inherit', 'open', 'closed', '', 'ccg-minutes-12-may-2020', '', '', '2021-02-05 11:44:09', '2021-02-05 11:44:09', '', 1790, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/02/CCG-MINUTES-12-May-2020.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10804, 1, '2021-02-05 11:44:11', '2021-02-05 11:44:11', '', 'CCG MINUTES 17 October 2019', '', 'inherit', 'open', 'closed', '', 'ccg-minutes-17-october-2019', '', '', '2021-02-05 11:44:11', '2021-02-05 11:44:11', '', 1790, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/02/CCG-MINUTES-17-October-2019.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10805, 1, '2021-02-05 11:45:46', '2021-02-05 11:45:46', '<h2>Welcome to the web page of the Customer Challenge Group for Portsmouth Water</h2>\r\n<a href="/wp-content/uploads/2015/01/CCG-Logo-Web.jpg"><img class=" size-full wp-image-1794 alignleft" src="/wp-content/uploads/2015/01/CCG-Logo-Web.jpg" alt="CCG Logo Web" width="150" height="122" /></a>The Portsmouth Water Customer Challenge Group (CCG) was established in 2012. Its objectives and terms of reference were agreed by the Group in the same year. Its purpose was to challenge the development of the Company’s Business Plan for the 5 years from 2015 and more generally on its approach to Customer Engagement.\r\n\r\nThe Company placed customers at the heart of its plan. The CCG ensured that the company’s customers had been consulted and the plan took account of customers’ views, particularly on issues which impacted on levels of service or the level of bills.\r\n\r\nThe CCG has evolved to review the Company’s objectives annually and to monitor and scrutinise the performance of the Company as agreed at the last determination with Ofwat in December 2019.\r\n<h3>Membership of the Group:</h3>\r\nThe Customer Challenge Group (CCG) comprises regulators, customer representatives, local government elected members and key stakeholders as listed below;\r\n\r\nDr Aldous Rees,  Natural England\r\n\r\nCllr Caroline Brook, Winchester City Council\r\n\r\nCharles Burns,  Federation of Small Businesses\r\n\r\nCllr Lyn Hook, Gosport Borough Council\r\n\r\nCllr Deborah Urquhart, West Sussex County Council\r\n\r\nJeremy Burgess,   South Downs National Park\r\n\r\nJohn Hall, West Sussex Growers Association\r\n\r\nJon Stuart, Havant Citizens Advice\r\n\r\nJonathan Sellars, Environment Agency\r\n\r\nKaren Gibbs, Consumer Council for Water\r\n\r\nLakh Jemmett, Independent CCG Chairman\r\n\r\nRaife West, Havant Housing Association\r\n\r\nSarah Thomas, Environment Agency\r\n\r\nCllr Simon Oakley, West Sussex County Council\r\n\r\nAlexandra Martin, Jacobs\r\n\r\n[divider height="0" style="0" line="0" themecolor="0"]\r\n\r\n<em><strong>All these members are completely independent of Portsmouth Water.</strong></em>\r\n\r\n[divider height="30" style="default" line="default" themecolor="1"]\r\n<h2>The Role of the CCG</h2>\r\n<ul>\r\n 	<li>Reviewing the performance against each of the Company’s commitments and Outcome Delivery Incentives in its Business Plan</li>\r\n 	<li>Producing an annual report to the Company’s Board summarising its findings on the above, which will accompany the Company’s Risk and Compliance Statement or Assurance Report. This report will also be shared with customers and stakeholders.</li>\r\n 	<li>Advising on and monitoring the effectiveness of, Portsmouth Water’s ongoing engagement with its customers in each community recognising all socio economic groups which it serves</li>\r\n</ul>\r\nThe Group will meet at least twice per year.\r\n\r\nThis web page will be continually updated to show the progress of the Customer Challenge Group. All relevant documents and meeting minutes will be posted here as and when they are complete. Below is a list of relevant documents showing the progress to date:\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/02/CCG-Terms-of-Reference-29-January-2021.pdf">CCG Terms of Reference 29 January 2021</a>\r\n\r\n&nbsp;\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/02/CCG-MINUTES-12-November-2020.pdf">CCG MINUTES 12 November 2020</a>\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/02/CCG-MINUTES-12-May-2020.pdf">CCG MINUTES 12 May 2020</a>\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/02/CCG-MINUTES-17-October-2019.pdf">CCG MINUTES 17 October 2019</a>\r\n<a href="/wp-content/uploads/2019/09/CCG-MINUTES-15-May-2019.pdf" target="_blank" rel="noopener noreferrer">CCG MINUTES 15 May 2019</a>\r\n\r\n&nbsp;\r\n\r\nIf you have any comments or observations about how we engage with customers please forward them to the Steve Morley either by e-mail to <a href="mailto:s.morley@portsmouthwater.co.uk">s.morley@portsmouthwater.co.uk</a> or by post to:\r\n\r\n<strong>Steve Morley, Regulation Manager</strong>\r\n<strong> Portsmouth Water Limited</strong>\r\n<strong> PO Box 8</strong>\r\n<strong> West Street</strong>\r\n<strong> Havant</strong>\r\n<strong> Hampshire</strong>\r\n<strong> PO9 1LG</strong>\r\n<h4><span style="text-decoration: underline;"><a href="https://www.portsmouthwater.co.uk/about-us/portsmouth-water-customer-challenge-group/business-plan-ccg-archived-documents/">Click Here For Archived Documents</a></span></h4>', 'Customer Challenge Group', '', 'inherit', 'closed', 'closed', '', '1790-revision-v1', '', '', '2021-02-05 11:45:46', '2021-02-05 11:45:46', '', 1790, 'https://www.portsmouthwater.co.uk/2021/02/05/1790-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10806, 1, '2021-02-05 11:51:19', '2021-02-05 11:51:19', '<h2>Welcome to the web page of the Customer Challenge Group for Portsmouth Water</h2>\r\n<a href="/wp-content/uploads/2015/01/CCG-Logo-Web.jpg"><img class=" size-full wp-image-1794 alignleft" src="/wp-content/uploads/2015/01/CCG-Logo-Web.jpg" alt="CCG Logo Web" width="150" height="122" /></a>The Portsmouth Water Customer Challenge Group (CCG) was established in 2012. Its objectives and terms of reference were agreed by the Group in the same year. Its purpose was to challenge the development of the Company’s Business Plan for the 5 years from 2015 and more generally on its approach to Customer Engagement.\r\n\r\nThe Company placed customers at the heart of its plan. The CCG ensured that the company’s customers had been consulted and the plan took account of customers’ views, particularly on issues which impacted on levels of service or the level of bills.\r\n\r\nThe CCG has evolved to review the Company’s objectives annually and to monitor and scrutinise the performance of the Company as agreed at the last determination with Ofwat in December 2019.\r\n<h3>Membership of the Group:</h3>\r\nThe Customer Challenge Group (CCG) comprises regulators, customer representatives, local government elected members and key stakeholders as listed below;\r\n\r\nDr Aldous Rees,  Natural England\r\n\r\nCllr Caroline Brook, Winchester City Council\r\n\r\nCharles Burns,  Federation of Small Businesses\r\n\r\nCllr Lyn Hook, Gosport Borough Council\r\n\r\nCllr Deborah Urquhart, West Sussex County Council\r\n\r\nJeremy Burgess,   South Downs National Park\r\n\r\nJohn Hall, West Sussex Growers Association\r\n\r\nJon Stuart, Havant Citizens Advice\r\n\r\nJonathan Sellars, Environment Agency\r\n\r\nKaren Gibbs, Consumer Council for Water\r\n\r\nLakh Jemmett, Independent CCG Chairman\r\n\r\nRaife West, Havant Housing Association\r\n\r\nSarah Thomas, Environment Agency\r\n\r\nCllr Simon Oakley, West Sussex County Council\r\n\r\nAlexandra Martin, Jacobs\r\n\r\n[divider height="0" style="0" line="0" themecolor="0"]\r\n\r\n<em><strong>All these members are completely independent of Portsmouth Water.</strong></em>\r\n\r\n[divider height="30" style="default" line="default" themecolor="1"]\r\n<h2>The Role of the CCG</h2>\r\n<ul>\r\n 	<li>Reviewing the performance against each of the Company’s commitments and Outcome Delivery Incentives in its Business Plan</li>\r\n 	<li>Producing an annual report to the Company’s Board summarising its findings on the above, which will accompany the Company’s Risk and Compliance Statement or Assurance Report. This report will also be shared with customers and stakeholders.</li>\r\n 	<li>Advising on and monitoring the effectiveness of, Portsmouth Water’s ongoing engagement with its customers in each community recognising all socio economic groups which it serves</li>\r\n</ul>\r\nThe Group will meet at least twice per year.\r\n\r\nThis web page will be continually updated to show the progress of the Customer Challenge Group. All relevant documents and meeting minutes will be posted here as and when they are complete. Below is a list of relevant documents showing the progress to date:\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/02/CCG-Terms-of-Reference-29-January-2021.pdf">CCG Terms of Reference 29 January 2021</a>\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/02/CCG-MINUTES-12-November-2020.pdf">CCG MINUTES 12 November 2020</a>\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/02/CCG-MINUTES-12-May-2020.pdf">CCG MINUTES 12 May 2020</a>\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/02/CCG-MINUTES-17-October-2019.pdf">CCG MINUTES 17 October 2019</a>\r\n<a href="/wp-content/uploads/2019/09/CCG-MINUTES-15-May-2019.pdf" target="_blank" rel="noopener noreferrer">CCG MINUTES 15 May 2019</a>\r\n\r\n&nbsp;\r\n\r\nIf you have any comments or observations about how we engage with customers please forward them to the Steve Morley either by e-mail to <a href="mailto:s.morley@portsmouthwater.co.uk">s.morley@portsmouthwater.co.uk</a> or by post to:\r\n\r\n<strong>Steve Morley, Regulation Manager</strong>\r\n<strong> Portsmouth Water Limited</strong>\r\n<strong> PO Box 8</strong>\r\n<strong> West Street</strong>\r\n<strong> Havant</strong>\r\n<strong> Hampshire</strong>\r\n<strong> PO9 1LG</strong>\r\n<h4><span style="text-decoration: underline;"><a href="https://www.portsmouthwater.co.uk/about-us/portsmouth-water-customer-challenge-group/business-plan-ccg-archived-documents/">Click Here For Archived Documents</a></span></h4>', 'Customer Challenge Group', '', 'inherit', 'closed', 'closed', '', '1790-revision-v1', '', '', '2021-02-05 11:51:19', '2021-02-05 11:51:19', '', 1790, 'https://www.portsmouthwater.co.uk/2021/02/05/1790-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10807, 1, '2021-02-05 11:57:50', '2021-02-05 11:57:50', '<ul>\r\n 	<li> <a href="/wp-content/uploads/2015/01/22362C74-1911-476E-BC22-4D5F0C5F5334.pdf" target="_blank" rel="noopener noreferrer">CCG Terms of Reference </a></li>\r\n</ul>\r\n<ul>\r\n 	<li style="list-style-type: none;">\r\n<ul>\r\n 	<li style="list-style-type: none;">\r\n<ul>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2018/11/CCG-Minutes-of-the-Meeting-held-7-November-2018.pdf">CCG Minutes of the Meeting held 7 November 2018</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2018/11/CCG-Minutes-of-the-Meeting-held-16-August-2018.pdf">CCG Minutes of the Meeting held 16 August 2018</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2018/09/CCG-Minutes-of-the-Meeting-held-3-August-2018.pdf">CCG Minutes of the Meeting held 3 August 2018</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2018/07/CCG-Minutes-of-the-Telephone-Conference-Meeting-held-6-July-2018.pdf" target="_blank" rel="noopener noreferrer">CCG Minutes of the Telephone Conference Meeting held 6 July 2018</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2018/07/CCG-Minutes-of-the-Meeting-held-1-June-2018.pdf">CCG Minutes of the Meeting held 1 June 2018</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2018/07/CCG-Minutes-of-the-Telephone-Conference-Meeting-held-3-May-2018.pdf">CCG Minutes of the Telephone Conference - 3 May 2018</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2018/04/CCG-Minutes-of-the-Meeting-held-6-April-2018.pdf">CCG Minutes of the Meeting held 6 April 2018</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2018/03/CCG-Minutes-of-the-Telephone-Conference-2-March-2018.pdf">CCG Minutes of the Telephone Conference - 2 March 2018</a></li>\r\n 	<li><a href="/wp-content/uploads/2018/02/CCG-Minutes-of-the-Meeting-held-2-February-2018.pdf" target="_blank" rel="noopener noreferrer">CCG Minutes of the Meeting held 2 February 2018</a></li>\r\n 	<li><a href="/wp-content/uploads/2018/01/CCG-Minutes-of-the-Meeting-held-7-December-2017.pdf" target="_blank" rel="noopener noreferrer">CCG Minutes of the Meeting held 7 December 2017</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/01/CCG-Minutes-of-the-Meeting-held-19-October-2017.pdf">CCG Minutes of the Meeting held 19 October 2017</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/01/CCG-phone-call-5-October-2017.pdf">CCG phone call - 5 October 2017</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/01/CCG-Minutes-of-the-Meeting-held-13-September-2017.docx">CCG Minutes of the Meeting held 13 September 2017</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/01/CCG-Minutes-of-the-Meeting-held-27-June-2017.pdf">CCG Minutes of the Meeting held 27 June 2017</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/01/CCG-Minutes-of-the-Telephone-Conference-7-June-2017.pdf">CCG Minutes of the Telephone Conference - 7 June 2017</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/01/CCG-Minutes-of-the-Meeting-held-9-May-2017.pdf">CCG Minutes of the Meeting held 9 May 2017</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/01/CCG-Minutes-of-the-Telephone-Conference-27-January-2017.pdf">CCG Minutes of the Telephone Conference - 27 January 2017</a></li>\r\n 	<li><a href="/wp-content/uploads/2015/01/CCGMtg120716.pdf" target="_blank" rel="noopener noreferrer">Minutes of the Meeting held on 12 July 2016</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/01/CCGMtg181016.pdf">Minutes of the meeting held on 18 Oct 2016</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/01/CCG-Terms-of-Reference-2-July-2015.pdf">CCG Terms of Reference 2 July 2015</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/01/CCGMtg281015-amended-DH.pdf" target="_blank" rel="noopener noreferrer">Minutes of the Meeting held on 28 October 2015</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/01/CCGMtg020715.pdf" target="_blank" rel="noopener noreferrer">Minutes of the Meeting held on 2 July 2015</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/07/CCGMtg180315.pdf" target="_blank" rel="noopener noreferrer">Minutes of the Meeting held on 8 March 2015</a></li>\r\n 	<li><a href="/wp-content/uploads/2015/01/4C3BCB46-EC90-475C-A7C0-B4401F3897F9.pdf" target="_blank" rel="noopener noreferrer">Minutes of the Meeting held on 8 January 2015</a></li>\r\n 	<li><a href="/wp-content/uploads/2015/01/7CCF207F-6733-49A7-9464-9852A79B7F421.pdf" target="_blank" rel="noopener noreferrer">Minutes of the Meeting held on 10 September 2014</a></li>\r\n 	<li><a href="/wp-content/uploads/2015/01/40FA676D-BD59-425C-AACF-0C07FC4EAA321.pdf" target="_blank" rel="noopener noreferrer">Minutes of the Meeting held on 9 June 2014</a></li>\r\n 	<li><a href="/wp-content/uploads/2015/01/CCGMtg2304141.pdf" target="_blank" rel="noopener noreferrer">Minutes of the Meeting held on 23 April 2014</a></li>\r\n 	<li><a href="/wp-content/uploads/2015/01/C4F32E45-7F50-466B-9593-BB0E951946E3.pdf" target="_blank" rel="noopener noreferrer">Minutes of the Meeting held on 11 March 2014</a></li>\r\n 	<li><a href="/wp-content/uploads/2015/01/CFMtg121113.pdf" target="_blank" rel="noopener noreferrer">Minutes of the Meeting held on 12 November 2013</a></li>\r\n 	<li><a href="/wp-content/uploads/2015/01/795EC48C-B459-40F2-9207-F05902A266CB.pdf" target="_blank" rel="noopener noreferrer">Minutes of the Meeting held on 22 October 2013</a></li>\r\n 	<li><a href="/wp-content/uploads/2015/01/8CDC0C09-E11A-40EF-AD18-E8DFB3C7E934.pdf" target="_blank" rel="noopener noreferrer">Minutes of the Meeting held on 24 September 2013</a></li>\r\n 	<li><a href="/wp-content/uploads/2015/01/563BEDFC-DC97-4DFD-BF90-2E19BC46905C1.pdf" target="_blank" rel="noopener noreferrer">Minutes of the Meeting held on 15 August 2013</a></li>\r\n 	<li><a href="/wp-content/uploads/2015/01/ABFAD97A-9955-4568-8FD2-D3F660638459.pdf" target="_blank" rel="noopener noreferrer">Minutes of the Meeting held on 25 June 2013</a></li>\r\n 	<li><a href="/wp-content/uploads/2015/01/26E3DB0B-B1E5-4F1C-95F3-94102691C5C3.pdf" target="_blank" rel="noopener noreferrer">Minutes of the Meeting held on 26 March 2013</a></li>\r\n 	<li><a href="/wp-content/uploads/2015/01/62A771EB-47EB-4ACF-B61A-2BF5B3814686.pdf" target="_blank" rel="noopener noreferrer">Minutes of the Meeting held on 10 January 2013</a></li>\r\n 	<li><a href="/wp-content/uploads/2015/01/55F45EC1-0349-437D-A717-0C68FBE7A592.pdf" target="_blank" rel="noopener noreferrer">Minutes of the Meeting held on 2 October 2012</a></li>\r\n 	<li><a href="/wp-content/uploads/2015/01/F3527150-1B04-4C82-B867-8FC441B2DB6E.pdf" target="_blank" rel="noopener noreferrer">Minutes of the Meeting held on 3 July 2012</a></li>\r\n 	<li><a href="/wp-content/uploads/2015/01/A4CEA590-C19A-4F7E-A920-B5DD6B036915.pdf" target="_blank" rel="noopener noreferrer">Minutes of the Inaugural Meeting held on 25 May 2012</a></li>\r\n</ul>\r\n</li>\r\n</ul>\r\n</li>\r\n</ul>\r\n<ul>\r\n 	<li style="list-style-type: none;"></li>\r\n</ul>\r\n<h3>Associated Documents</h3>\r\n<a href="/wp-content/uploads/2015/02/73E8B143-2E5C-4646-9868-CC05782BFE7C.pdf" target="_blank" rel="noopener noreferrer">Final Report to Ofwat on Portsmouth Water\'s PR14 Business Plan</a>\r\n\r\n<a href="/wp-content/uploads/2015/02/7EF416D6-7331-4610-8D10-7CEA8EC372FA.pdf" target="_blank" rel="noopener noreferrer">DWI Joint Position Statement</a>\r\n\r\n<a href="/wp-content/uploads/2015/01/DB95892C-6012-4087-8293-D6B63A71257F.pdf" target="_blank" rel="noopener noreferrer">DWI Information Letter</a>', 'Business Plan CCG Archived Documents', '', 'inherit', 'closed', 'closed', '', '3299-revision-v1', '', '', '2021-02-05 11:57:50', '2021-02-05 11:57:50', '', 3299, 'https://www.portsmouthwater.co.uk/2021/02/05/3299-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10808, 1, '2021-02-05 11:59:00', '2021-02-05 11:59:00', '<ul>\r\n 	<li> <a href="/wp-content/uploads/2015/01/22362C74-1911-476E-BC22-4D5F0C5F5334.pdf" target="_blank" rel="noopener noreferrer">CCG Terms of Reference </a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2018/11/CCG-Minutes-of-the-Meeting-held-7-November-2018.pdf">CCG Minutes of the Meeting held 7 November 2018</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2018/11/CCG-Minutes-of-the-Meeting-held-16-August-2018.pdf">CCG Minutes of the Meeting held 16 August 2018</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2018/09/CCG-Minutes-of-the-Meeting-held-3-August-2018.pdf">CCG Minutes of the Meeting held 3 August 2018</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2018/07/CCG-Minutes-of-the-Telephone-Conference-Meeting-held-6-July-2018.pdf" target="_blank" rel="noopener noreferrer">CCG Minutes of the Telephone Conference Meeting held 6 July 2018</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2018/07/CCG-Minutes-of-the-Meeting-held-1-June-2018.pdf">CCG Minutes of the Meeting held 1 June 2018</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2018/07/CCG-Minutes-of-the-Telephone-Conference-Meeting-held-3-May-2018.pdf">CCG Minutes of the Telephone Conference - 3 May 2018</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2018/04/CCG-Minutes-of-the-Meeting-held-6-April-2018.pdf">CCG Minutes of the Meeting held 6 April 2018</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2018/03/CCG-Minutes-of-the-Telephone-Conference-2-March-2018.pdf">CCG Minutes of the Telephone Conference - 2 March 2018</a></li>\r\n 	<li><a href="/wp-content/uploads/2018/02/CCG-Minutes-of-the-Meeting-held-2-February-2018.pdf" target="_blank" rel="noopener noreferrer">CCG Minutes of the Meeting held 2 February 2018</a></li>\r\n 	<li><a href="/wp-content/uploads/2018/01/CCG-Minutes-of-the-Meeting-held-7-December-2017.pdf" target="_blank" rel="noopener noreferrer">CCG Minutes of the Meeting held 7 December 2017</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/01/CCG-Minutes-of-the-Meeting-held-19-October-2017.pdf">CCG Minutes of the Meeting held 19 October 2017</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/01/CCG-phone-call-5-October-2017.pdf">CCG phone call - 5 October 2017</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/01/CCG-Minutes-of-the-Meeting-held-13-September-2017.docx">CCG Minutes of the Meeting held 13 September 2017</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/01/CCG-Minutes-of-the-Meeting-held-27-June-2017.pdf">CCG Minutes of the Meeting held 27 June 2017</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/01/CCG-Minutes-of-the-Telephone-Conference-7-June-2017.pdf">CCG Minutes of the Telephone Conference - 7 June 2017</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/01/CCG-Minutes-of-the-Meeting-held-9-May-2017.pdf">CCG Minutes of the Meeting held 9 May 2017</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/01/CCG-Minutes-of-the-Telephone-Conference-27-January-2017.pdf">CCG Minutes of the Telephone Conference - 27 January 2017</a></li>\r\n 	<li><a href="/wp-content/uploads/2015/01/CCGMtg120716.pdf" target="_blank" rel="noopener noreferrer">Minutes of the Meeting held on 12 July 2016</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/01/CCGMtg181016.pdf">Minutes of the meeting held on 18 Oct 2016</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/01/CCG-Terms-of-Reference-2-July-2015.pdf">CCG Terms of Reference 2 July 2015</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/01/CCGMtg281015-amended-DH.pdf" target="_blank" rel="noopener noreferrer">Minutes of the Meeting held on 28 October 2015</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/01/CCGMtg020715.pdf" target="_blank" rel="noopener noreferrer">Minutes of the Meeting held on 2 July 2015</a></li>\r\n 	<li><a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/07/CCGMtg180315.pdf" target="_blank" rel="noopener noreferrer">Minutes of the Meeting held on 8 March 2015</a></li>\r\n 	<li><a href="/wp-content/uploads/2015/01/4C3BCB46-EC90-475C-A7C0-B4401F3897F9.pdf" target="_blank" rel="noopener noreferrer">Minutes of the Meeting held on 8 January 2015</a></li>\r\n 	<li><a href="/wp-content/uploads/2015/01/7CCF207F-6733-49A7-9464-9852A79B7F421.pdf" target="_blank" rel="noopener noreferrer">Minutes of the Meeting held on 10 September 2014</a></li>\r\n 	<li><a href="/wp-content/uploads/2015/01/40FA676D-BD59-425C-AACF-0C07FC4EAA321.pdf" target="_blank" rel="noopener noreferrer">Minutes of the Meeting held on 9 June 2014</a></li>\r\n 	<li><a href="/wp-content/uploads/2015/01/CCGMtg2304141.pdf" target="_blank" rel="noopener noreferrer">Minutes of the Meeting held on 23 April 2014</a></li>\r\n 	<li><a href="/wp-content/uploads/2015/01/C4F32E45-7F50-466B-9593-BB0E951946E3.pdf" target="_blank" rel="noopener noreferrer">Minutes of the Meeting held on 11 March 2014</a></li>\r\n 	<li><a href="/wp-content/uploads/2015/01/CFMtg121113.pdf" target="_blank" rel="noopener noreferrer">Minutes of the Meeting held on 12 November 2013</a></li>\r\n 	<li><a href="/wp-content/uploads/2015/01/795EC48C-B459-40F2-9207-F05902A266CB.pdf" target="_blank" rel="noopener noreferrer">Minutes of the Meeting held on 22 October 2013</a></li>\r\n 	<li><a href="/wp-content/uploads/2015/01/8CDC0C09-E11A-40EF-AD18-E8DFB3C7E934.pdf" target="_blank" rel="noopener noreferrer">Minutes of the Meeting held on 24 September 2013</a></li>\r\n 	<li><a href="/wp-content/uploads/2015/01/563BEDFC-DC97-4DFD-BF90-2E19BC46905C1.pdf" target="_blank" rel="noopener noreferrer">Minutes of the Meeting held on 15 August 2013</a></li>\r\n 	<li><a href="/wp-content/uploads/2015/01/ABFAD97A-9955-4568-8FD2-D3F660638459.pdf" target="_blank" rel="noopener noreferrer">Minutes of the Meeting held on 25 June 2013</a></li>\r\n 	<li><a href="/wp-content/uploads/2015/01/26E3DB0B-B1E5-4F1C-95F3-94102691C5C3.pdf" target="_blank" rel="noopener noreferrer">Minutes of the Meeting held on 26 March 2013</a></li>\r\n 	<li><a href="/wp-content/uploads/2015/01/62A771EB-47EB-4ACF-B61A-2BF5B3814686.pdf" target="_blank" rel="noopener noreferrer">Minutes of the Meeting held on 10 January 2013</a></li>\r\n 	<li><a href="/wp-content/uploads/2015/01/55F45EC1-0349-437D-A717-0C68FBE7A592.pdf" target="_blank" rel="noopener noreferrer">Minutes of the Meeting held on 2 October 2012</a></li>\r\n 	<li><a href="/wp-content/uploads/2015/01/F3527150-1B04-4C82-B867-8FC441B2DB6E.pdf" target="_blank" rel="noopener noreferrer">Minutes of the Meeting held on 3 July 2012</a></li>\r\n 	<li><a href="/wp-content/uploads/2015/01/A4CEA590-C19A-4F7E-A920-B5DD6B036915.pdf" target="_blank" rel="noopener noreferrer">Minutes of the Inaugural Meeting held on 25 May 2012</a></li>\r\n 	<li style="list-style-type: none;"></li>\r\n</ul>\r\n<h3>Associated Documents</h3>\r\n<a href="/wp-content/uploads/2015/02/73E8B143-2E5C-4646-9868-CC05782BFE7C.pdf" target="_blank" rel="noopener noreferrer">Final Report to Ofwat on Portsmouth Water\'s PR14 Business Plan</a>\r\n\r\n<a href="/wp-content/uploads/2015/02/7EF416D6-7331-4610-8D10-7CEA8EC372FA.pdf" target="_blank" rel="noopener noreferrer">DWI Joint Position Statement</a>\r\n\r\n<a href="/wp-content/uploads/2015/01/DB95892C-6012-4087-8293-D6B63A71257F.pdf" target="_blank" rel="noopener noreferrer">DWI Information Letter</a>', 'Business Plan CCG Archived Documents', '', 'inherit', 'closed', 'closed', '', '3299-revision-v1', '', '', '2021-02-05 11:59:00', '2021-02-05 11:59:00', '', 3299, 'https://www.portsmouthwater.co.uk/2021/02/05/3299-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10815, 1, '2021-02-09 09:04:04', '2021-02-09 09:04:04', '', 'Invoicing timetable Primary Charges April 2021 onwards', '', 'inherit', 'open', 'closed', '', 'settlement-calendar-published-for-2021-2022', '', '', '2021-02-09 09:04:17', '2021-02-09 09:04:17', '', 2351, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/02/Settlement-Calendar-Published-for-2021-2022.xlsx', 0, 'attachment', 'application/vnd.openxmlformats-officedocument.spreadsheetml.sheet', 0); 
INSERT INTO `wlcj_posts` VALUES (10816, 1, '2021-02-09 09:05:00', '2021-02-09 09:05:00', '<h4>Click a subject below to view more about that title</h4>\r\nno-repeat;center top;;\r\nauto\r\n\r\nNetwork Access Code: The Company\\\'s Access Code covers details of the access principles and guidance for water supply entrants wishing to utilise the Company\\\'s network for supplying new customers.\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/Network-Access-Code-Version-17-.pdf" target="_blank" rel="noopener noreferrer">Click here to view</a>\r\n\r\nPlease email any questions to our Wholesale Service Desk at <a href="mailto:wholesaleservicedesk@portsmouthwater.co.uk">[email protected]/* */</a>\r\n\r\nCompliance Code: The Company also has a Compliance Code produced under Condition R of our Instrument of Appointment for dealing with Potential Licensed Water Suppliers and Inset Appointees.\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/04/Compliance-Code-March-2020.doc">Compliance Code March 2020</a>\r\n\r\nWholesale Scheme of Charges:\r\n<h3>2021-22</h3>\r\nTo view our 2021-22 Wholesale Scheme of Charges please <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/01/SOC_WHOLESALE_2021-22.pdf">click here</a>\r\n\r\nTo view the Assurance Statement accompanying the 2021-22 Wholesale Charges Scheme <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/01/Assurance-Statement-Wholesale-13-January-2021.pdf">click here</a>\r\n\r\nTo view our Assurance Statement and draft Wholesale Charges for 2021-22 <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/10/Draft-Wholesale-Charges-2021-22-Assurance-Statement.pdf">click here</a>\r\n\r\nTo view our Statement of any significant changes to Charges 2021-22 <a href="/wp-content/uploads/2021/01/Statement-of-any-significant-changes-to-2022.pdf" target="_blank" rel="noopener noreferrer">click here</a>.\r\n<h3>2020-21</h3>\r\nTo view our revised 2020-2021 Wholesale Scheme of Charges please <a href="/wp-content/uploads/2020/03/SOC_WHOLESALE_2020-21_REVISED-MARCH-2020.pdf" target="_blank" rel="noopener noreferrer">click here</a>\r\n\r\nTo view the revised Assurance Statement accompanying the 2020-21 Wholesale Scheme of Charges <a href="/wp-content/uploads/2020/03/Assurance-Statement-Wholesale-20-March-2020.pdf" target="_blank" rel="noopener noreferrer">click here</a>\r\n\r\nTo view our Statement explaining why we have revised our Wholesale Charges Scheme for 2020/21 please <a href="/wp-content/uploads/2020/03/PW-Statement-Charges-for-2020.pdf" target="_blank" rel="noopener noreferrer">click here</a>\r\n\r\nTo view our Bulk Supply Charges for NAVs please <a href="/wp-content/uploads/2020/04/Potsmouth-Water-Bulk-Supply-Charges-for-NAVs-2020-21.docx">click here</a>\r\n\r\nTo calculate a Bulk Supply Charge for any potential NAV site, please <a href="/wp-content/uploads/2020/05/NAV-Bulk-Supply-Price-2020-21.xlsx">click here</a>\r\n<h3>2019-20</h3>\r\nTo view our 2019-2020 Wholesale Scheme of Charges please <a href="/wp-content/uploads/2019/01/SOC_WHOLESALE_2019-20.pdf" target="_blank" rel="noopener noreferrer">click here</a>\r\n\r\nTo view the Assurance Statement accompanying the 2019-20 Wholesale Charges Scheme <a href="https://www.portsmouthwater.co.uk/news/publications/access-code/assurance-statement-wholesale-9-january-2019-3/">click here</a>\r\n\r\nTo view our Bulk Charges for NAV’s please <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2019/07/Bulk-Charges-for-NAVs.pdf">click here</a>\r\n<h3>2018-19</h3>\r\nTo view our 2018-2019 Wholesale Scheme of Charges please <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2018/01/SOC_WHOLESALE_2018-19.pdf" target="_blank" rel="noopener noreferrer">click here</a>\r\n\r\nTo view the Assurance Statement accompanying the 2018-19 Wholesale Charges Scheme <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2018/01/Assurance-Statement-for-Wholesale-Charges-2018-19-9-January-2018.pdf">click here</a>\r\n<h3>2017-18</h3>\r\nTo view our 2017-2018 Wholesale Scheme of Charges please <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/SOC_WHOLESALE_2017-181.pdf">click here</a>\r\n\r\nTo view a spreadsheet of Portsmouth Water\\\'s Wholesale Tariffs for Non-household Customers for the year 2017/18 <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/Final-Wholesale-Charges-SOC-2017_18-published-13-January-2017.xlsx">click here</a>\r\n\r\nTo view the Assurance Statement accompanying the 2017-18 Wholesale Charges Scheme <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/Assurance-Statement-13-January-2017.pdf" target="_blank" rel="noopener noreferrer">click here</a>\r\n<h3>2016-17</h3>\r\nTo view our 2016-2017 Wholesale Scheme of Charges please<a href="/wp-content/uploads/2016/04/SOC_WHOLESALE_2016-17.pdf" target="_blank" rel="noopener noreferrer"> click here</a>\r\n\r\nTo view a spreadsheet of Portsmouth Water\\\'s Wholesale Tariffs for Non-household Customers for the year 2016/17 <a href="/wp-content/uploads/2015/02/PRT-wholesale-charges-2016-17-Ofwat-template.xlsx" target="_blank" rel="noopener noreferrer">click here</a>\r\n<h3>2015-16</h3>\r\nTo view our 2015-2016 Wholesale Scheme of Charges please <a href="/wp-content/uploads/2015/02/17F65957-7004-4E0B-9ED1-88223FE57D2A2.pdf" target="_blank" rel="noopener noreferrer"> click here</a>\r\n\r\nTo view a spreadsheet of Portsmouth Water\\\'s Wholesale Tariffs for Non-household Customers for the year 2015/16 <a href="/wp-content/uploads/2015/02/BBCFB5CC-93CE-4F7E-8225-B340C8319D861.xls" target="_blank" rel="noopener noreferrer"> click here</a>\r\n\r\nInvoicing Timetable:\r\n<h2>Non-Household Retailer Invoicing timetable and payment due dates</h2>\r\nIn accordance with the requirements of the Wholesale-Retail Code Business Terms we have set out the invoicing timetable for Primary and Non-Primary charges.\r\n<h2>Primary Charges</h2>\r\nThe timetable for Primary Charges is set out in the attached spreadsheet.  This has been split into two sections covering the Pre-Pay and Post-Pay options for ease of reference.  Other useful information including payment due dates has also been included. It should be noted that those lines shaded in grey with the identifier “E” are based on estimated dates which fall outside the published MOSL settlement timetable.  These are indicative only and will be updated as when the confirmed timetable is published.\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/02/Settlement-Calendar-Published-for-2020-2021.xlsx">Invoicing timetable Primary Charges April 2020 onwards</a>\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2019/02/Settlement-Calendar-published-for-19-20-final.xlsm">Invoicing timetable Primary Charges April 2019 onwards</a>\r\n\r\n<a href="/wp-content/uploads/2018/02/Settlement-Calendar-2018-to-publish-has-been-formatted.xlsm" target="_blank" rel="noopener noreferrer">Invoicing timetable Primary Charges April 2018 onwards</a>\r\n<h2>Non-Primary Charges</h2>\r\nInvoices for Non-Primary Charges (as defined in our published Scheme of Charges) will be raised once the related works have been completed and approved and in any case not later than 10 business days after the end of the month in which such works have been completed and approved.  Payment terms, as specified by the Business Terms will fall to the later of; 30 days after the end of the month to which the invoice relates; and 15 days after the invoice is received by the Contracting Retailer.\r\n\r\naccordion', 'Wholesale Services', '', 'inherit', 'closed', 'closed', '', '2351-revision-v1', '', '', '2021-02-09 09:05:00', '2021-02-09 09:05:00', '', 2351, 'https://www.portsmouthwater.co.uk/2021/02/09/2351-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10821, 2, '2021-02-09 14:42:52', '2021-02-09 14:42:52', '', 'WATER QUALITY SAMPLER_EXT_08-02-21', '', 'inherit', 'open', 'closed', '', 'water-quality-sampler_ext_08-02-21', '', '', '2021-02-09 14:42:52', '2021-02-09 14:42:52', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/02/WATER-QUALITY-SAMPLER_EXT_08-02-21.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10823, 2, '2021-02-09 14:43:57', '2021-02-09 14:43:57', '', 'PRODUCTION OPERATIONAL- GENERAL OPERATOR_EXT_04-02-21', '', 'inherit', 'open', 'closed', '', 'production-operational-general-operator_ext_04-02-21', '', '', '2021-02-09 14:43:57', '2021-02-09 14:43:57', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/02/PRODUCTION-OPERATIONAL-GENERAL-OPERATOR_EXT_04-02-21.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10849, 1, '2021-02-15 11:52:16', '2021-02-15 11:52:16', '<h2>Welcome to the web page of the Customer Challenge Group for Portsmouth Water</h2>\r\n<a href="/wp-content/uploads/2015/01/CCG-Logo-Web.jpg"><img class=" size-full wp-image-1794 alignleft" src="/wp-content/uploads/2015/01/CCG-Logo-Web.jpg" alt="CCG Logo Web" width="150" height="122" /></a>The Portsmouth Water Customer Challenge Group (CCG) was established in 2012. Its objectives and terms of reference were agreed by the Group in the same year. Its purpose was to challenge the development of the Company’s Business Plan for the 5 years from 2015 and more generally on its approach to Customer Engagement.\r\n\r\nThe Company placed customers at the heart of its plan. The CCG ensured that the company’s customers had been consulted and the plan took account of customers’ views, particularly on issues which impacted on levels of service or the level of bills.\r\n\r\nThe CCG has evolved to review the Company’s objectives annually and to monitor and scrutinise the performance of the Company as agreed at the last determination with Ofwat in December 2019.\r\n<h3>Membership of the Group:</h3>\r\nThe Customer Challenge Group (CCG) comprises regulators, customer representatives, local government elected members and key stakeholders as listed below;\r\n\r\nDr Aldous Rees,  Natural England\r\n\r\nCllr Caroline Brook, Winchester City Council\r\n\r\nCharles Burns,  Federation of Small Businesses\r\n\r\nCllr Lynn Hook, Gosport Borough Council\r\n\r\nCllr Deborah Urquhart, West Sussex County Council\r\n\r\nJeremy Burgess,   South Downs National Park\r\n\r\nJohn Hall, West Sussex Growers Association\r\n\r\nJon Stuart, Havant Citizens Advice\r\n\r\nJonathan Sellars, Environment Agency\r\n\r\nKaren Gibbs, Consumer Council for Water\r\n\r\nLakh Jemmett, Independent CCG Chairman\r\n\r\nRaife West, Havant Housing Association\r\n\r\nSarah Thomas, Environment Agency\r\n\r\nCllr Simon Oakley, West Sussex County Council\r\n\r\nAlexandra Martin, Jacobs\r\n\r\n[divider height="0" style="0" line="0" themecolor="0"]\r\n\r\n<em><strong>All these members are completely independent of Portsmouth Water.</strong></em>\r\n\r\n[divider height="30" style="default" line="default" themecolor="1"]\r\n<h2>The Role of the CCG</h2>\r\n<ul>\r\n 	<li>Reviewing the performance against each of the Company’s commitments and Outcome Delivery Incentives in its Business Plan</li>\r\n 	<li>Producing an annual report to the Company’s Board summarising its findings on the above, which will accompany the Company’s Risk and Compliance Statement or Assurance Report. This report will also be shared with customers and stakeholders.</li>\r\n 	<li>Advising on and monitoring the effectiveness of, Portsmouth Water’s ongoing engagement with its customers in each community recognising all socio economic groups which it serves</li>\r\n</ul>\r\nThe Group will meet at least twice per year.\r\n\r\nThis web page will be continually updated to show the progress of the Customer Challenge Group. All relevant documents and meeting minutes will be posted here as and when they are complete. Below is a list of relevant documents showing the progress to date:\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/02/CCG-Terms-of-Reference-29-January-2021.pdf">CCG Terms of Reference 29 January 2021</a>\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/02/CCG-MINUTES-12-November-2020.pdf">CCG MINUTES 12 November 2020</a>\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/02/CCG-MINUTES-12-May-2020.pdf">CCG MINUTES 12 May 2020</a>\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/02/CCG-MINUTES-17-October-2019.pdf">CCG MINUTES 17 October 2019</a>\r\n<a href="/wp-content/uploads/2019/09/CCG-MINUTES-15-May-2019.pdf" target="_blank" rel="noopener noreferrer">CCG MINUTES 15 May 2019</a>\r\n\r\n&nbsp;\r\n\r\nIf you have any comments or observations about how we engage with customers please forward them to the Steve Morley either by e-mail to <a href="mailto:s.morley@portsmouthwater.co.uk">s.morley@portsmouthwater.co.uk</a> or by post to:\r\n\r\n<strong>Steve Morley, Regulation Manager</strong>\r\n<strong> Portsmouth Water Limited</strong>\r\n<strong> PO Box 8</strong>\r\n<strong> West Street</strong>\r\n<strong> Havant</strong>\r\n<strong> Hampshire</strong>\r\n<strong> PO9 1LG</strong>\r\n<h4><span style="text-decoration: underline;"><a href="https://www.portsmouthwater.co.uk/about-us/portsmouth-water-customer-challenge-group/business-plan-ccg-archived-documents/">Click Here For Archived Documents</a></span></h4>', 'Customer Challenge Group', '', 'inherit', 'closed', 'closed', '', '1790-revision-v1', '', '', '2021-02-15 11:52:16', '2021-02-15 11:52:16', '', 1790, 'https://www.portsmouthwater.co.uk/2021/02/15/1790-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10860, 2, '2021-02-17 10:23:46', '2021-02-17 10:23:46', '', 'WATER PRODUCTION OPERATOR_EXTERNAL_17-02-21', '', 'inherit', 'open', 'closed', '', 'water-production-operator_external_17-02-21', '', '', '2021-02-17 10:23:46', '2021-02-17 10:23:46', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/02/WATER-PRODUCTION-OPERATOR_EXTERNAL_17-02-21.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10865, 2, '2021-02-17 15:49:22', '2021-02-17 15:49:22', '', 'CUSTOMER SERVICES ADVISOR_EXT_17-02-21', '', 'inherit', 'open', 'closed', '', 'customer-services-advisor_ext_17-02-21', '', '', '2021-02-17 15:49:22', '2021-02-17 15:49:22', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/02/CUSTOMER-SERVICES-ADVISOR_EXT_17-02-21.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10869, 1, '2021-02-18 09:50:14', '2021-02-18 09:50:14', '', 'PRT_Codes for Adoption_Model Water Adoption Agreement', '', 'inherit', 'open', 'closed', '', 'prt_codes-for-adoption_model-water-adoption-agreement', '', '', '2021-02-18 09:50:14', '2021-02-18 09:50:14', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/02/PRT_Codes-for-Adoption_Model-Water-Adoption-Agreement.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10870, 1, '2021-02-18 09:50:15', '2021-02-18 09:50:15', '', 'PRT_Codes for Adoption_Named Contacts', '', 'inherit', 'open', 'closed', '', 'prt_codes-for-adoption_named-contacts', '', '', '2021-02-18 09:50:15', '2021-02-18 09:50:15', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/02/PRT_Codes-for-Adoption_Named-Contacts.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10873, 2, '2021-02-18 15:28:50', '2021-02-18 15:28:50', '', 'REGULATION MANAGER_EXT_15-02-21', '', 'inherit', 'open', 'closed', '', 'regulation-manager_ext_15-02-21', '', '', '2021-02-18 15:28:50', '2021-02-18 15:28:50', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/02/REGULATION-MANAGER_EXT_15-02-21.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10874, 2, '2021-02-18 15:28:50', '2021-02-18 15:28:50', '', 'JD - Regulation Manager - Feb 21', '', 'inherit', 'open', 'closed', '', 'jd-regulation-manager-feb-21', '', '', '2021-02-18 15:28:50', '2021-02-18 15:28:50', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/02/JD-Regulation-Manager-Feb-21.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10886, 1, '2021-02-24 10:51:04', '2021-02-24 10:51:04', '', 'click here', '', 'inherit', 'open', 'closed', '', 'portsmouth-water-bulk-supply-charges-for-navs-2021-22', '', '', '2021-02-24 10:51:14', '2021-02-24 10:51:14', '', 2351, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/02/Portsmouth-Water-Bulk-Supply-Charges-for-NAVs-2021-22.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10887, 1, '2021-02-24 10:51:24', '2021-02-24 10:51:24', '', 'click here', '', 'inherit', 'open', 'closed', '', 'nav-bulk-supply-price-2021-22', '', '', '2021-02-24 10:51:33', '2021-02-24 10:51:33', '', 2351, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/02/NAV-Bulk-Supply-Price-2021-22.xlsx', 0, 'attachment', 'application/vnd.openxmlformats-officedocument.spreadsheetml.sheet', 0); 
INSERT INTO `wlcj_posts` VALUES (10888, 1, '2021-02-24 10:52:21', '2021-02-24 10:52:21', '<h4>Click a subject below to view more about that title</h4>\r\nno-repeat;center top;;\r\nauto\r\n\r\nNetwork Access Code: The Company\\\'s Access Code covers details of the access principles and guidance for water supply entrants wishing to utilise the Company\\\'s network for supplying new customers.\r\n\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/Network-Access-Code-Version-17-.pdf" target="_blank" rel="noopener noreferrer">Click here to view</a>\r\n\r\n\r\nPlease email any questions to our Wholesale Service Desk at <a href="mailto:wholesaleservicedesk@portsmouthwater.co.uk">[email protected]/* */</a>\r\n\r\nCompliance Code: The Company also has a Compliance Code produced under Condition R of our Instrument of Appointment for dealing with Potential Licensed Water Suppliers and Inset Appointees.\r\n\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/04/Compliance-Code-March-2020.doc">Compliance Code March 2020</a>\r\n\r\nWholesale Scheme of Charges:\r\n<h3>2021-22</h3>\r\nTo view our 2021-22 Wholesale Scheme of Charges please <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/01/SOC_WHOLESALE_2021-22-1.pdf">click here</a>\r\n\r\n\r\nTo view the Assurance Statement accompanying the 2021-22 Wholesale Charges Scheme <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/01/Assurance-Statement-Wholesale-13-January-2021.pdf">click here</a>\r\n\r\n\r\nTo view our Statement of any significant changes to Charges 2021-22 <a href="/wp-content/uploads/2021/01/Statement-of-any-significant-changes-to-2022.pdf" target="_blank" rel="noopener noreferrer">click here</a>.\r\n\r\n\r\nTo view our Bulk Supply Charges for NAVs please <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/02/Portsmouth-Water-Bulk-Supply-Charges-for-NAVs-2021-22.pdf">click here</a>\r\n\r\nTo calculate a Bulk Supply Charge for any potential NAV site, please <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/02/NAV-Bulk-Supply-Price-2021-22.xlsx">click here</a>\r\n<h3>2020-21</h3>\r\nTo view our revised 2020-2021 Wholesale Scheme of Charges please <a href="/wp-content/uploads/2020/03/SOC_WHOLESALE_2020-21_REVISED-MARCH-2020.pdf" target="_blank" rel="noopener noreferrer">click here</a>\r\n\r\n\r\nTo view the revised Assurance Statement accompanying the 2020-21 Wholesale Scheme of Charges <a href="/wp-content/uploads/2020/03/Assurance-Statement-Wholesale-20-March-2020.pdf" target="_blank" rel="noopener noreferrer">click here</a>\r\n\r\nTo view our Statement explaining why we have revised our Wholesale Charges Scheme for 2020/21 please <a href="/wp-content/uploads/2020/03/PW-Statement-Charges-for-2020.pdf" target="_blank" rel="noopener noreferrer">click here</a>\r\n\r\n\r\nTo view our Bulk Supply Charges for NAVs please <a href="/wp-content/uploads/2020/04/Potsmouth-Water-Bulk-Supply-Charges-for-NAVs-2020-21.docx">click here</a>\r\n\r\n\r\nTo calculate a Bulk Supply Charge for any potential NAV site, please <a href="/wp-content/uploads/2020/05/NAV-Bulk-Supply-Price-2020-21.xlsx">click here</a>\r\n<h3>2019-20</h3>\r\nTo view our 2019-2020 Wholesale Scheme of Charges please <a href="/wp-content/uploads/2019/01/SOC_WHOLESALE_2019-20.pdf" target="_blank" rel="noopener noreferrer">click here</a>\r\n\r\n\r\nTo view the Assurance Statement accompanying the 2019-20 Wholesale Charges Scheme <a href="https://www.portsmouthwater.co.uk/news/publications/access-code/assurance-statement-wholesale-9-january-2019-3/">click here</a>\r\n\r\n\r\nTo view our Bulk Charges for NAV’s please <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2019/07/Bulk-Charges-for-NAVs.pdf">click here</a>\r\n<h3>2018-19</h3>\r\nTo view our 2018-2019 Wholesale Scheme of Charges please <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2018/01/SOC_WHOLESALE_2018-19.pdf" target="_blank" rel="noopener noreferrer">click here</a>\r\n\r\n\r\nTo view the Assurance Statement accompanying the 2018-19 Wholesale Charges Scheme <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2018/01/Assurance-Statement-for-Wholesale-Charges-2018-19-9-January-2018.pdf">click here</a>\r\n<h3>2017-18</h3>\r\nTo view our 2017-2018 Wholesale Scheme of Charges please <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/SOC_WHOLESALE_2017-181.pdf">click here</a>\r\n\r\n\r\n\r\n\r\nTo view a spreadsheet of Portsmouth Water\\\'s Wholesale Tariffs for Non-household Customers for the year 2017/18 <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/Final-Wholesale-Charges-SOC-2017_18-published-13-January-2017.xlsx">click here</a>\r\n\r\n\r\nTo view the Assurance Statement accompanying the 2017-18 Wholesale Charges Scheme <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/Assurance-Statement-13-January-2017.pdf" target="_blank" rel="noopener noreferrer">click here</a>\r\n<h3>2016-17</h3>\r\nTo view our 2016-2017 Wholesale Scheme of Charges please<a href="/wp-content/uploads/2016/04/SOC_WHOLESALE_2016-17.pdf" target="_blank" rel="noopener noreferrer"> click here</a>\r\n\r\n\r\n\r\n\r\nTo view a spreadsheet of Portsmouth Water\\\'s Wholesale Tariffs for Non-household Customers for the year 2016/17 <a href="/wp-content/uploads/2015/02/PRT-wholesale-charges-2016-17-Ofwat-template.xlsx" target="_blank" rel="noopener noreferrer">click here</a>\r\n<h3>2015-16</h3>\r\nTo view our 2015-2016 Wholesale Scheme of Charges please <a href="/wp-content/uploads/2015/02/17F65957-7004-4E0B-9ED1-88223FE57D2A2.pdf" target="_blank" rel="noopener noreferrer"> click here</a>\r\n\r\n\r\nTo view a spreadsheet of Portsmouth Water\\\'s Wholesale Tariffs for Non-household Customers for the year 2015/16 <a href="/wp-content/uploads/2015/02/BBCFB5CC-93CE-4F7E-8225-B340C8319D861.xls" target="_blank" rel="noopener noreferrer"> click here</a>\r\n\r\n\r\n\r\n\r\n\r\n\r\nInvoicing Timetable:\r\n<h2>Non-Household Retailer Invoicing timetable and payment due dates</h2>\r\nIn accordance with the requirements of the Wholesale-Retail Code Business Terms we have set out the invoicing timetable for Primary and Non-Primary charges.\r\n<h2>Primary Charges</h2>\r\nThe timetable for Primary Charges is set out in the attached spreadsheet.  This has been split into two sections covering the Pre-Pay and Post-Pay options for ease of reference.  Other useful information including payment due dates has also been included. It should be noted that those lines shaded in grey with the identifier “E” are based on estimated dates which fall outside the published MOSL settlement timetable.  These are indicative only and will be updated as when the confirmed timetable is published.\r\n\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/02/Settlement-Calendar-Published-for-2021-2022.xlsx">Invoicing timetable Primary Charges April 2021 onwards</a>\r\n\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/02/Settlement-Calendar-Published-for-2020-2021.xlsx">Invoicing timetable Primary Charges April 2020 onwards</a>\r\n\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2019/02/Settlement-Calendar-published-for-19-20-final.xlsm">Invoicing timetable Primary Charges April 2019 onwards</a>\r\n\r\n\r\n<a href="/wp-content/uploads/2018/02/Settlement-Calendar-2018-to-publish-has-been-formatted.xlsm" target="_blank" rel="noopener noreferrer">Invoicing timetable Primary Charges April 2018 onwards</a>\r\n<h2>Non-Primary Charges</h2>\r\nInvoices for Non-Primary Charges (as defined in our published Scheme of Charges) will be raised once the related works have been completed and approved and in any case not later than 10 business days after the end of the month in which such works have been completed and approved.  Payment terms, as specified by the Business Terms will fall to the later of; 30 days after the end of the month to which the invoice relates; and 15 days after the invoice is received by the Contracting Retailer.\r\n\r\naccordion', 'Wholesale Services', '', 'inherit', 'closed', 'closed', '', '2351-revision-v1', '', '', '2021-02-24 10:52:21', '2021-02-24 10:52:21', '', 2351, 'https://www.portsmouthwater.co.uk/2021/02/24/2351-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10892, 1, '2021-02-26 09:43:47', '2021-02-26 09:43:47', '', 'here', '', 'inherit', 'open', 'closed', '', 'consultatuion-on-portsmouth-waters-draft-assurance-plan-for-2020-21', '', '', '2021-02-26 09:44:01', '2021-02-26 09:44:01', '', 5051, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/02/Consultatuion-on-Portsmouth-Waters-Draft-Assurance-Plan-for-2020-21.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10893, 1, '2021-02-26 09:44:14', '2021-02-26 09:44:14', '<h2>Company Monitoring Plans</h2>\r\nThis page documents the process and findings of the assurance process.\r\n\r\n[tabs title="" type="vertical"]\r\n\r\n[tab title="2020/21"]\r\n<h2>2020/21</h2>\r\nDraft Assurance Plan 2020/21 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/02/Consultatuion-on-Portsmouth-Waters-Draft-Assurance-Plan-for-2020-21.pdf" target="_blank" rel="noopener noreferrer">here</a>\r\n\r\nRisks, strengths and weaknesses 2020/21 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/12/THE-COMPANY-MONITORING-FRAMEWORK_NOVEMBER-2020.pdf" target="_blank" rel="noopener noreferrer">here</a>\r\n\r\n[/tab][tab title="2019/20"]\r\n<h2>2019/20</h2>\r\nFinal Assurance Plan 2019/20 can be found <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/04/Final-Assurance-Plan-2019-20-Final.docx" target="_blank" rel="noopener noreferrer">here</a>\r\n\r\nDraft Assurance Plan 2019/20 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/03/Draft-Assurance-Plan-2019-20.docx">here</a>\r\n\r\nRisks, strengths and weaknesses 2019/20 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2019/11/Risks-Strengths-and-weaknesses-2019-20.pdf">here</a>\r\n\r\nData Assurance Summary 2019/2020 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/07/Data-Assurance-Summary-2019-20-1.pdf">here</a>\r\n\r\n[/tab][tab title="2018/19"]\r\n<h2>2018/19</h2>\r\nFinal Assurance Plan 2018/19 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2019/05/Final-Assurance-Plan-2018-19.docx" target="_blank" rel="noopener noreferrer">here</a>\r\n\r\nRisks, strengths and weaknesses 2018/19 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2018/11/Risks-Strengths-and-weaknesses-2018-19.docx">here</a>\r\n\r\nDraft Audit Plan 2018/19  can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2019/03/Draft-Assurance-Plan-2018-19.pdf">here</a>\r\n\r\nData Assurance Summary 2018/2019 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2019/07/Data-Assurance-Summary-2018-19.pdf" target="_blank" rel="noopener noreferrer">here</a>\r\n\r\n[/tab][tab title="2017/18"]\r\n<h2>2017/18</h2>\r\nRisks, strengths and weaknesses 2017/18 can be viewed <a href="/wp-content/uploads/2016/12/Risks-Strengths-and-weaknesses-2017-18.docx" target="_blank" rel="noopener noreferrer">here</a>\r\n\r\nDraft Audit Plan 2017/18  can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2018/02/Draft-Assurance-Plan-2017-18.pdf" target="_blank" rel="noopener noreferrer">here</a>\r\n\r\nFinal Audit Plan 2017/18 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2018/04/Final-Assurance-Plan-2017-18.docx">here</a>\r\n\r\nData Assurance Summary 2017/2018 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2018/07/Data-Assurance-Summary-2017-18-FINAL.docx">here</a>\r\n\r\n[/tab][tab title="2016/17"]\r\n<h2>2016/17</h2>\r\nRisks, strengths and weaknesses 2016/17 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2016/11/Risks-Strengths-and-weaknesses-2016-17-Final.docx">here</a>\r\n\r\nDraft Audit Plan 2016/17  can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2017/02/Draft-Assurance-Plan-2016-17.docx">here</a>\r\n\r\nFinal Audit Plan 2016/17 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2016/12/Final-Assurance-Plan-2016-17.docx">here</a>\r\n\r\nData Assurance Summary 2016/2017 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2016/12/Data-Assurance-Summary-2016-17-FINAL.pdf">here</a>\r\n\r\n[/tab][tab title="2015/16"]\r\n<h2>2015/16</h2>\r\nRisks, strengths and weaknesses 2015/16 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/11/Risks-Strengths-and-weaknesses-Final-27-November-2015.pdf">here</a>\r\n\r\nDraft Audit Plan 2015/16 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2016/01/Draft-Assurance-Plan-v2.docx">here</a>\r\n\r\nFinal Audit Plan 2015/16 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2016/03/Final-Assurance-Plan.pdf">here</a>\r\n\r\nData Assurance Summary 2015/2016 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2016/12/Data-Assurance-Summary-2015-16-December-2016.pdf" target="_blank" rel="noopener noreferrer">here</a>\r\n\r\n&nbsp;\r\n\r\n[/tab][/tabs]', 'Company Monitoring Plans', '', 'inherit', 'closed', 'closed', '', '5051-revision-v1', '', '', '2021-02-26 09:44:14', '2021-02-26 09:44:14', '', 5051, 'https://www.portsmouthwater.co.uk/2021/02/26/5051-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10895, 1, '2021-02-26 09:49:20', '2021-02-26 09:49:20', '<h1>Guaranteed Service Standards</h1>\r\n<h2>Your Good Service Guarantee</h2>\r\nWe have a Guaranteed Standards Scheme for our customers which puts in writing the minimum standards we aim to meet. If we fail to meet the standards we will pay you compensation.\r\n\r\nDetails of our Guaranteed Standards Scheme are given below.\r\n\r\n[accordion title="" open1st="0" openAll="0" style=""]\r\n\r\n[accordion_item title="Keeping Appointments"]If we have to visit your home we will make an am or pm appointment (before or after 12pm) on a specific day, or if requested within a period of 2 hours in which the visit will be made. If we cannot keep the appointment we will let you know at least 24 hours in advance; either in writing or by telephone.[/accordion_item]\r\n\r\n[accordion_item title="Supply interruptions"]Where a property suffers a supply interruption of more than 12 hours, on more than three occasions in a 12 month period, a payment will be made.[/accordion_item]\r\n\r\n[accordion_item title="Restoration of water supplies"]\r\n\r\nIf there has been a planned interruption of your water supply for any necessary works, we undertake to restore your supply within the period notified to you. Where the interruption is for more than 4 hours we will notify you at least 48 hours before the supply is interrupted.\r\n\r\nIf the interruption of your supply is due to an emergency, eg a broken distribution main and not a trunk main, we will restore the supply within 12 hours, 48 hours for a trunk main.\r\n\r\nIf the interruption lasts longer than 24 hours we must provide you with an emergency supply – normally from standpipes or water tankers.\r\n\r\nFor customers with special needs, we will provide an emergency supply if the interruption lasts more than 24 hours. For more details see our ‘Services for our Customers with Special Needs’ booklet.\r\n\r\nWhere we fail to restore supplies by the notified time a payment will be made. Where your water supply is interrupted you may be entitled to a further £10 for each additional 24 hours during which the supply remains unrestored.[/accordion_item]\r\n\r\n[accordion_item title="Minimum pressure standard"]\r\n\r\nAs part of our programme for checking leaks we sometimes turn off sections of mains pipe at night in a programmed way to identify the sections leaking. We usually do this between midnight and 5 o’clock in the morning.\r\n\r\nThese interruptions usually last less than half an hour. If this is likely to cause you a specific problem please contact our local office. Because the disruption is slight we won’t tell you in advance nor do we regard this as a failure to meet standards.\r\n\r\nWe aim to maintain a minimum pressure of water in a communication pipe serving premises supplied 10 metres static head. In the event of pressure falling below 7 metres on two occasions, for more than one hour, within a 28 day period, a payment will be made. This payment will normally be made automatically. However, you will need to claim within 3 months of the payment becoming due, if we could not practicably have identified your property as having suffered from loss of pressure as described above.\r\n\r\nIf you feel you have a problem with your pressure please contact our Head Office. We will investigate the matter free of charge and report back to you.[/accordion_item]\r\n\r\n[accordion_item title="Responses to enquiries about bills and/or alternative methods of payment"]\r\n\r\nIf you write to us with a query about the correctness of your account we will answer the query within 10 working days of receiving your letter.\r\n\r\nIf you write to ask us to change the way you pay your bill and we find we cannot make the change we will let you know within 5 working days from the date we receive your letter.\r\n\r\nYou are welcome to telephone with queries about bills and payment methods. Most queries can be answered immediately. Where this is not the case we will advise you when your query will be resolved. Please note, Guaranteed Standards payments do not apply to telephone queries.[/accordion_item]\r\n\r\n[accordion_item title="Complaints about our Service"]\r\n\r\nYou can make a complaint about our work or service over the phone or in writing.  You can find our contact details <a href="/contact-us">here</a>\r\n\r\nIf you contact us by telephone, we will do our best to resolve your complaint during the call.  If you write to us or send an email, we promise to reply to your complaint within 5 working days from the date we receive your correspondence.\r\n\r\nTo view our Guide to Portsmouth Water\'s Complaint Procedure, <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/02/COMPLAINTS-PROCEDURE_JANUARY-2021.pdf">click here</a>\r\n\r\nFor more information on complaints and other areas of our performance please visit Discover Water at <a href="https://discoverwater.co.uk/">https://discoverwater.co.uk</a>\r\n\r\n[/accordion_item]\r\n\r\n[/accordion]\r\n\r\n&nbsp;\r\n<h2>Code of Practice</h2>\r\nOur Code of Practice informs you of the main services we provide, our commitment to our domestic customers and tells you where and how to get advice and help.\r\n\r\n<a href="https://www.portsmouthwater.co.uk/customer-services/customer-information/">Our Code of Practice is available here</a>', 'Service Standards', '', 'inherit', 'closed', 'closed', '', '1911-revision-v1', '', '', '2021-02-26 09:49:20', '2021-02-26 09:49:20', '', 1911, 'https://www.portsmouthwater.co.uk/2021/02/26/1911-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10914, 2, '2021-03-04 09:53:03', '2021-03-04 09:53:03', '', 'NEW SERVICES ADVISOR_EXT_03-03-21', '', 'inherit', 'open', 'closed', '', 'new-services-advisor_ext_03-03-21', '', '', '2021-03-04 09:53:03', '2021-03-04 09:53:03', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/03/NEW-SERVICES-ADVISOR_EXT_03-03-21.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10915, 2, '2021-03-04 11:08:04', '2021-03-04 11:08:04', '', 'DEVELOPER SERVICES ADVISOR_EXT_04-03-21', '', 'inherit', 'open', 'closed', '', 'developer-services-advisor_ext_04-03-21', '', '', '2021-03-04 11:08:04', '2021-03-04 11:08:04', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/03/DEVELOPER-SERVICES-ADVISOR_EXT_04-03-21.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10920, 2, '2021-03-08 14:59:15', '2021-03-08 14:59:15', '', 'REGULATION MANAGER_EXT_15-02-21 (002)', '', 'inherit', 'open', 'closed', '', 'regulation-manager_ext_15-02-21-002', '', '', '2021-03-08 14:59:15', '2021-03-08 14:59:15', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/02/REGULATION-MANAGER_EXT_15-02-21-002.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10930, 2, '2021-03-10 14:51:14', '2021-03-10 14:51:14', '', 'NETWORK ADMINISTRATION ADVISOR_EXT_23-02-21', '', 'inherit', 'open', 'closed', '', 'network-administration-advisor_ext_23-02-21', '', '', '2021-03-10 14:51:14', '2021-03-10 14:51:14', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/03/NETWORK-ADMINISTRATION-ADVISOR_EXT_23-02-21.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10932, 2, '2021-03-10 16:04:15', '2021-03-10 16:04:15', '', 'NETWORK TEAM LEADER_EXT_10-03-21', '', 'inherit', 'open', 'closed', '', 'network-team-leader_ext_10-03-21', '', '', '2021-03-10 16:04:15', '2021-03-10 16:04:15', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/03/NETWORK-TEAM-LEADER_EXT_10-03-21.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10934, 1, '2021-03-11 11:14:54', '2021-03-11 11:14:54', '', 'Community Partnership Consultation (November 2020 - September 2021)', '', 'inherit', 'closed', 'closed', '', '10470-revision-v1', '', '', '2021-03-11 11:14:54', '2021-03-11 11:14:54', '', 10470, 'https://www.portsmouthwater.co.uk/2021/03/11/10470-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10936, 2, '2021-03-11 11:36:15', '2021-03-11 11:36:15', '', 'WATER QUALITY TECHNICIAN_EXT_10-03-21', '', 'inherit', 'open', 'closed', '', 'water-quality-technician_ext_10-03-21', '', '', '2021-03-11 11:36:15', '2021-03-11 11:36:15', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/03/WATER-QUALITY-TECHNICIAN_EXT_10-03-21.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10941, 1, '2021-03-16 09:12:58', '2021-03-16 09:12:58', '', 'SOC_HOUSEHOLD_2021-22', '', 'inherit', 'open', 'closed', '', 'soc_household_2021-22-2', '', '', '2021-03-16 09:12:58', '2021-03-16 09:12:58', '', 1834, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/03/SOC_HOUSEHOLD_2021-22.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10942, 1, '2021-03-16 09:13:46', '2021-03-16 09:13:46', '<h4>The Company provides over 300,000 properties with a clean and continuous supply of water, 24 hours a day, 365 days a year at the lowest price in the country.</h4>\r\n<h4>At less than 30p, the average daily cost to you is still below the cost of a daily newspaper.</h4>\r\n<h2>2021-22</h2>\r\nTo view our full 2021-2022 Scheme of Charges for household customers click <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/03/SOC_HOUSEHOLD_2021-22.pdf" target="_blank" rel="noopener noreferrer">here</a>To view our Final Charges Scheme Assurance Statement for 2021-22 please click <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/01/Assurance-Statement-Household-29-January-2021.pdf" target="_blank" rel="noopener noreferrer">here</a>\r\n<h2>Previous Years</h2>\r\nTo view our full 2020-2021 Scheme of Charges for household customers click <a href="/wp-content/uploads/2020/03/SOC_HOUSEHOLD_2020-21_REVISED-MARCH-2020.pdf" target="_blank" rel="noopener noreferrer">here</a>To view our full 2019-2020 Scheme of Charges for household customers click <a href="https://www.portsmouthwater.co.uk/customer-services/charges-and-payments/soc_household_2019-20/">here</a>To view our full 2018-2019 Scheme of Charges for household customers click <a href="/wp-content/uploads/2018/01/SOC_HOUSEHOLD_2018-19.pdf" target="_blank" rel="noopener noreferrer">here</a>To view our full 2017-2018 Scheme of Charges for household customers click <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/SOC_HOUSEHOLD_2017-18.pdf" target="_blank" rel="noopener noreferrer">here</a>To view our full 2016-2017 Scheme of Charges for household customers click <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/SOC_HOUSEHOLD_2016-17.pdf" target="_blank" rel="noopener noreferrer">here</a>To view our full 2015-2016 Scheme of Charges for household customers click <a title="SOC_HOUSEHOLD_2015-16" href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/02/SOC_HOUSEHOLD_2015-16.pdf" target="_blank" rel="noopener noreferrer">here</a>\r\n\r\n20\r\ndefault\r\ndefault\r\n<h2>Ways to Pay</h2>\r\nno-repeat;center top;;\r\nauto\r\n\r\nPay by Direct Debit\r\n<img src="/wp-content/uploads/2015/02/pay-direct-debit.jpg" alt="" />\r\nPayments can be spread with a monthly Direct Debit at no additional charge. You can pay by one, two or up to eight monthly instalments. There is a choice of payment dates, the 1st, 8th, 15th or 28th of the month.\r\n\r\nPlease click <a href="https://www.portsmouthwater.co.uk/customer-services/direct-debit-setup-request/">here</a> to set up a Direct Debit.\r\nleft\r\n\r\nPay Online\r\n<img src="/wp-content/uploads/2015/02/pay-online.jpg" alt="" />\r\n<a href="https://ip.e-paycapita.com/AIP/itemSelectionPage.do?link=showItemSelectionPage&amp;siteId=141&amp;languageCode=EN&amp;source=AIP" target="_blank" rel="noopener noreferrer">You can pay your bill on-line by clicking here</a>, using most major credit and debit cards.\r\n\r\n\r\nNo additional charges are made for payments received by debit or credit cards. You will need sight of your most recent bill and customer reference number.\r\nleft\r\n<a href="https://ip.e-paycapita.com/AIP/itemSelectionPage.do?link=showItemSelectionPage&amp;siteId=141&amp;languageCode=EN&amp;source=AIP">https://ip.e-paycapita.com/AIP/itemSelectionPage.do?link=showItemSelectionPage&amp;siteId=141&amp;languageCode=EN&amp;source=AIP</a>\r\n\r\ndefault\r\n\r\nPay by Telephone\r\n<img src="/wp-content/uploads/2015/02/pay-telephone.jpg" alt="" />\r\nYou can pay your bill 24 hours a day, 7 days a week via our automated telephone payments line, by calling our free phone number 0800 0480 021.\r\n\r\nNo additional charges are made for payments received by debit or credit cards.\r\n\r\nYou will need sight of your most recent bill and customer reference number.\r\nleft\r\n\r\nPay by BACS or Internet Banking\r\n<img src="/wp-content/uploads/2015/02/pay-online-banking.jpg" alt="" />\r\nIf you arrange your payments via the Internet, please advise your bank that future payments should be made to our Lloyd\\\'s Bank Head Office Collection Account:-\r\n\r\n\r\n\r\nSORTCODE:30-00-00\r\n\r\nACCOUNT NUMBER:02390302\r\n\r\n\r\n\r\nPlease remember to quote your reference number when making payments.\r\nleft\r\n<h4>Other Payment Information</h4>\r\nIf you are having difficulty in paying your bill, or would like to know if you can clear your arrears quicker, or reduce your annual charge please see <a href="/customer-services/problems-paying/">here</a>\r\nno-repeat;center top;;\r\nauto\r\n\r\nPayment In Full or Two Half-yearly Payments: Your water bill is for the whole year from 1st July to 30th June. You can either pay your bill in full immediately, or if you wish you can pay in two instalments, the first being due straight away and the second on 1st January. We will send out a reminder for the second instalment.\r\n\r\nInstalments - Spread Your Payments: Do not worry if you have not got a bank or building society account and need to spread the payments of your water bill. You can sign up for weekly, fortnightly or monthly payments by <a href="/contact-us/">contacting our Customer Services Department</a>. A set of instalment slips payable free of charge at any branch of Lloyds will be sent to you. You can choose to make your payment at any PayPoint retailer with your unique barcode printed on the front page.\r\n\r\n\r\nYou can use the link below to find your closest PayPoint location.\r\n\r\n<a href="https://www.paypoint.com/en-gb" target="_blank" rel="noopener noreferrer">https://www.paypoint.com/en-gb</a>\r\n\r\nCharging by Rateable Value: Although in 1991 the local authority ceased using the Rateable value of a property for charging rates, and the Rateable values were no longer reviewed, the Government made provision for the Water Industry to continue using these assessments for charging purposes. For those properties without a Rateable Value and who are not on a meter we charge a Licence Fee for the supply of water.\r\n\r\nQueries About Your bill: If you have any queries regarding your bill you can contact us by telephone, email or letter. If you decide to contact us by email or letter we will answer your query within 10 working days of receiving the correspondence. If you write to ask us to change the way you pay your bill and we find we cannot make the change we will let you know within 5 working days from the date we receive your letter.\r\n\r\nRefund Policy: Your Portsmouth Water account may be in credit for a number of reasons, please see our refund policy for details of how to ask for a refund.\r\n\r\n\r\n<a href="/customer-services/refund-policy">Portsmouth Water Refund Policy</a>\r\n\r\naccordion', 'Charges and Payments', '', 'inherit', 'closed', 'closed', '', '1834-revision-v1', '', '', '2021-03-16 09:13:46', '2021-03-16 09:13:46', '', 1834, 'https://www.portsmouthwater.co.uk/2021/03/16/1834-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10943, 1, '2021-03-16 09:14:48', '2021-03-16 09:14:48', '', 'HELPING HAND SOCIAL TARIFF_FILLABLE', '', 'inherit', 'open', 'closed', '', 'helping-hand-social-tariff_fillable', '', '', '2021-03-16 09:14:48', '2021-03-16 09:14:48', '', 4698, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/03/HELPING-HAND-SOCIAL-TARIFF_FILLABLE.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10954, 1, '2021-03-22 10:16:06', '2021-03-22 10:16:06', '<p style="font-size: 80%;">Before you apply, please check if you are already covered so you only pay for the cover you need.</p>\r\n<p style="font-size: 80%;">The above link will take you to HomeServe’s website so you can view more information on the Plumbing and Drainage cover available.</p>\r\n<p style="font-size: 80%;">HomeServe have listed additional products they offer, which include this Plumbing and Drainage cover, should you wish to add other elements to this cover.</p>\r\n<p style="font-size: 80%;">Portsmouth Water Limited is an appointed representative of HomeServe Membership Ltd. HomeServe Membership Limited is authorised and regulated by the Financial Conduct Authority (FCA) for general insurance and credit broking activities under firm reference number 312518. HomeServe is a trading name of HomeServe Membership Limited. HomeServe Membership Limited, Cable Drive, Walsall WS2 7BN, Registered in England No. 2770612 <a href="https://homeserve.com" target="_blank" rel="noopener noreferrer">www.homeserve.com</a> VAT No: 559 669 669.</p>\r\n<p style="font-size: 80%;">If you do not wish to receive HomeServe marketing in the future, please click [popup title="here" padding="0" button="0"]\r\n[gravityform id="13" title="false" description="false" ajax="true"]\r\n[/popup]</p>', 'Pipework, Pressure & Leaks', '', 'inherit', 'closed', 'closed', '', '1920-revision-v1', '', '', '2021-03-22 10:16:06', '2021-03-22 10:16:06', '', 1920, 'https://www.portsmouthwater.co.uk/2021/03/22/1920-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10955, 1, '2021-03-22 10:16:35', '2021-03-22 10:16:35', '', 'Pipework, Pressure & Leaks', '', 'inherit', 'closed', 'closed', '', '1920-revision-v1', '', '', '2021-03-22 10:16:35', '2021-03-22 10:16:35', '', 1920, 'https://www.portsmouthwater.co.uk/2021/03/22/1920-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10956, 1, '2021-03-22 10:22:59', '2021-03-22 10:22:59', 'If you do not wish to receive HomeServe marketing in the future, please complete the form below\r\n\r\n[gravityform id="13" title="false" description="false" ajax="true"]', 'Homeserve Opt Out', '', 'publish', 'closed', 'closed', '', 'homeserve-opt-out', '', '', '2024-09-10 15:26:45', '2024-09-10 14:26:45', '', 1920, 'https://www.portsmouthwater.co.uk/?page_id=10956', 0, 'page', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10957, 1, '2021-03-22 10:22:59', '2021-03-22 10:22:59', 'If you do not wish to receive HomeServe marketing in the future, please complete the form below\r\n\r\n[gravityform id="13" title="false" description="false" ajax="true"]', 'Homeserve Opt Out', '', 'inherit', 'closed', 'closed', '', '10956-revision-v1', '', '', '2021-03-22 10:22:59', '2021-03-22 10:22:59', '', 10956, 'https://www.portsmouthwater.co.uk/2021/03/22/10956-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10960, 2, '2021-03-22 14:50:11', '2021-03-22 14:50:11', '', 'CUSTOMER SERVICES ADVISOR_EXT_22-03-21', '', 'inherit', 'open', 'closed', '', 'customer-services-advisor_ext_22-03-21', '', '', '2021-03-22 14:50:11', '2021-03-22 14:50:11', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/03/CUSTOMER-SERVICES-ADVISOR_EXT_22-03-21.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10961, 1, '2021-03-23 14:22:09', '2021-03-23 14:22:09', '', 'Compliance Code March 2021', '', 'inherit', 'open', 'closed', '', 'compliance-code-march-2021', '', '', '2021-03-23 14:22:09', '2021-03-23 14:22:09', '', 2351, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/03/Compliance-Code-March-2021.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10967, 1, '2021-03-25 12:13:48', '2021-03-25 12:13:48', 'The name for a new memorial woodland for Havant, suggested by young people from the local community, has been announced.\r\n\r\nIt’s now been confirmed that the woodland, which is being developed by Portsmouth Water in partnership with Havant Borough Council, will be called Memory Park.\r\n\r\nThe name was chosen following a suggestion from a team of students at Park Community School in Leigh Park. Pupils were asked to put forward name ideas in a competition, which formed part of their remote learning during the latest Coronavirus lockdown.\r\n\r\nThe woodland is taking shape on the proposed site for Havant Thicket Reservoir, with 3,000 new trees planted over the past year.\r\n\r\nMemory Park has been created as a tribute to those who served in the two World Wars and other conflicts, plus to provide a quiet place for local people to visit, in particular to remember family, friends and others who have passed away.\r\n\r\nThe trees are also good for wildlife, giving birds and mammals, like bats and dormice, a new habitat and connection through which to move to other areas of woodland nearby and further afield.\r\n\r\nThe winning name came from Sophie Bone, Lexie Miller and Joey Price, who are all in Year 7 at Park Community School.\r\n\r\nThe youngsters said: “We’re so proud our idea has been picked for the new woodland, as this was a unique chance to name a special place that our community can use and enjoy for decades to come. The name Memory Park reflects the quiet and tranquil environment of the woodland. It also encourages visitors to spend time reflecting on the past and the present, humans and wildlife.”\r\n\r\n<img class="aligncenter size-full wp-image-10968" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/03/memorypark.jpg" alt="" width="800" height="600" />\r\n\r\nJamie Gargett, Arboricultural Manager at Havant Borough Council, was on the judging panel, which selected the naming competition winner.\r\n\r\nMr Gargett commented: “Along with my fellow judges, I was so impressed by the creativity and thought that had gone into all the competition entries. It was so tough to pick one name, but we settled on Memory Park as it really ties together all the different aspects of the woodland - for example, providing a link to our local history and a place to remember people we have lost. Many congratulations to Sophie, Lexie and Joey!”\r\n\r\nPortsmouth Water Chief Executive Officer Bob Taylor added: “All the students who entered the competition are a credit to Park Community School and their local area. I would like to thank each of the pupils and school staff for all their efforts in helping us find a fitting name for the enhanced green space that’s been created to benefit people and wildlife. The communities we serve are at the very heart of what we do as a company and the memorial woodland project has enabled us to further strengthen the local links we have.”\r\n\r\nA mixture of different types of trees, including oak, birch and hazel, have been planted over the last year to form Memory Park. Among them were one hundred that were already more fully grown, helping the woodland to establish a good structure more quickly. The trees are being protected by deer fencing while they are growing.', 'Name revealed for Havant\'s new memorial woodland', '', 'publish', 'open', 'open', '', 'name-revealed-for-havants-new-memorial-woodland', '', '', '2021-03-25 12:13:48', '2021-03-25 12:13:48', '', 0, 'https://www.portsmouthwater.co.uk/?p=10967', 70, 'post', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10968, 1, '2021-03-25 12:13:28', '2021-03-25 12:13:28', '', 'memorypark', '', 'inherit', 'open', 'closed', '', 'memorypark', '', '', '2021-03-25 12:13:28', '2021-03-25 12:13:28', '', 10967, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/03/memorypark.jpg', 0, 'attachment', 'image/jpeg', 0); 
INSERT INTO `wlcj_posts` VALUES (10969, 1, '2021-03-25 12:13:48', '2021-03-25 12:13:48', 'The name for a new memorial woodland for Havant, suggested by young people from the local community, has been announced.\r\n\r\nIt’s now been confirmed that the woodland, which is being developed by Portsmouth Water in partnership with Havant Borough Council, will be called Memory Park.\r\n\r\nThe name was chosen following a suggestion from a team of students at Park Community School in Leigh Park. Pupils were asked to put forward name ideas in a competition, which formed part of their remote learning during the latest Coronavirus lockdown.\r\n\r\nThe woodland is taking shape on the proposed site for Havant Thicket Reservoir, with 3,000 new trees planted over the past year.\r\n\r\nMemory Park has been created as a tribute to those who served in the two World Wars and other conflicts, plus to provide a quiet place for local people to visit, in particular to remember family, friends and others who have passed away.\r\n\r\nThe trees are also good for wildlife, giving birds and mammals, like bats and dormice, a new habitat and connection through which to move to other areas of woodland nearby and further afield.\r\n\r\nThe winning name came from Sophie Bone, Lexie Miller and Joey Price, who are all in Year 7 at Park Community School.\r\n\r\nThe youngsters said: “We’re so proud our idea has been picked for the new woodland, as this was a unique chance to name a special place that our community can use and enjoy for decades to come. The name Memory Park reflects the quiet and tranquil environment of the woodland. It also encourages visitors to spend time reflecting on the past and the present, humans and wildlife.”\r\n\r\n<img class="aligncenter size-full wp-image-10968" src="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/03/memorypark.jpg" alt="" width="800" height="600" />\r\n\r\nJamie Gargett, Arboricultural Manager at Havant Borough Council, was on the judging panel, which selected the naming competition winner.\r\n\r\nMr Gargett commented: “Along with my fellow judges, I was so impressed by the creativity and thought that had gone into all the competition entries. It was so tough to pick one name, but we settled on Memory Park as it really ties together all the different aspects of the woodland - for example, providing a link to our local history and a place to remember people we have lost. Many congratulations to Sophie, Lexie and Joey!”\r\n\r\nPortsmouth Water Chief Executive Officer Bob Taylor added: “All the students who entered the competition are a credit to Park Community School and their local area. I would like to thank each of the pupils and school staff for all their efforts in helping us find a fitting name for the enhanced green space that’s been created to benefit people and wildlife. The communities we serve are at the very heart of what we do as a company and the memorial woodland project has enabled us to further strengthen the local links we have.”\r\n\r\nA mixture of different types of trees, including oak, birch and hazel, have been planted over the last year to form Memory Park. Among them were one hundred that were already more fully grown, helping the woodland to establish a good structure more quickly. The trees are being protected by deer fencing while they are growing.', 'Name revealed for Havant\'s new memorial woodland', '', 'inherit', 'closed', 'closed', '', '10967-revision-v1', '', '', '2021-03-25 12:13:48', '2021-03-25 12:13:48', '', 10967, 'https://www.portsmouthwater.co.uk/2021/03/25/10967-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10985, 4, '2021-04-01 07:08:23', '2021-04-01 06:08:23', '', 'Winston Cres, Bognor Regis PO21, UK', '', 'publish', 'closed', 'closed', '', 'draft-86', '', '', '2021-04-02 06:24:53', '2021-04-02 05:24:53', '', 0, 'https://www.portsmouthwater.co.uk/?post_type=service_interruption&#038;p=10985', 0, 'service_interruption', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10987, 4, '2021-04-05 04:46:57', '2021-04-05 03:46:57', '', 'Main Rd, Bosham, UK', '', 'publish', 'closed', 'closed', '', 'draft-87', '', '', '2021-04-06 05:49:23', '2021-04-06 04:49:23', '', 0, 'https://www.portsmouthwater.co.uk/?post_type=service_interruption&#038;p=10987', 0, 'service_interruption', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10988, 4, '2021-04-06 05:54:04', '2021-04-06 04:54:04', '', 'Brocklands, Havant PO9, UK', '', 'publish', 'closed', 'closed', '', 'draft-88', '', '', '2021-04-07 06:53:50', '2021-04-07 05:53:50', '', 0, 'https://www.portsmouthwater.co.uk/?post_type=service_interruption&#038;p=10988', 0, 'service_interruption', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10991, 2, '2021-04-07 13:24:48', '2021-04-07 12:24:48', '', 'WHOLESALE SERVICE DESK TEAM LEADER_EXT_06-04-21', '', 'inherit', 'open', 'closed', '', 'wholesale-service-desk-team-leader_ext_06-04-21', '', '', '2021-04-07 13:24:48', '2021-04-07 12:24:48', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/04/WHOLESALE-SERVICE-DESK-TEAM-LEADER_EXT_06-04-21.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10993, 2, '2021-04-07 14:49:18', '2021-04-07 13:49:18', '', 'WATER PRODUCTION OPERATOR_ext April 21', '', 'inherit', 'open', 'closed', '', 'water-production-operator_ext-april-21', '', '', '2021-04-07 14:49:18', '2021-04-07 13:49:18', '', 0, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/04/WATER-PRODUCTION-OPERATOR_ext-April-21.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10994, 4, '2021-04-08 06:56:05', '2021-04-08 05:56:05', '', 'Old Farm Ln, Westbourne, Emsworth PO10, UK', '', 'publish', 'closed', 'closed', '', 'draft-89', '', '', '2021-04-09 06:47:34', '2021-04-09 05:47:34', '', 0, 'https://www.portsmouthwater.co.uk/?post_type=service_interruption&#038;p=10994', 0, 'service_interruption', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10995, 4, '2021-04-08 06:56:55', '2021-04-08 05:56:55', '', 'Farmlea Rd, Portsmouth PO6, UK', '', 'publish', 'closed', 'closed', '', 'draft-90', '', '', '2021-04-09 06:48:08', '2021-04-09 05:48:08', '', 0, 'https://www.portsmouthwater.co.uk/?post_type=service_interruption&#038;p=10995', 0, 'service_interruption', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10996, 1, '2021-04-08 10:09:42', '2021-04-08 09:09:42', '', 'here', '', 'inherit', 'open', 'closed', '', 'pw-final-assurance-plan_as-at-07-apr-2021', '', '', '2021-04-08 10:09:46', '2021-04-08 09:09:46', '', 5051, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/04/PW-FINAL-ASSURANCE-PLAN_AS-AT-07-APR-2021.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10997, 1, '2021-04-08 10:09:54', '2021-04-08 09:09:54', '<h2>Company Monitoring Plans</h2>\r\nThis page documents the process and findings of the assurance process.\r\n\r\n[tabs title="" type="vertical"]\r\n\r\n[tab title="2020/21"]\r\n<h2>2020/21</h2>\r\nFinal Assurance Plan (2020/21) can be found <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/04/PW-FINAL-ASSURANCE-PLAN_AS-AT-07-APR-2021.pdf">here</a>\r\n\r\nDraft Assurance Plan 2020/21 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/02/Consultatuion-on-Portsmouth-Waters-Draft-Assurance-Plan-for-2020-21.pdf" target="_blank" rel="noopener noreferrer">here</a>\r\n\r\nRisks, strengths and weaknesses 2020/21 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/12/THE-COMPANY-MONITORING-FRAMEWORK_NOVEMBER-2020.pdf" target="_blank" rel="noopener noreferrer">here</a>\r\n\r\n[/tab][tab title="2019/20"]\r\n<h2>2019/20</h2>\r\nFinal Assurance Plan 2019/20 can be found <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/04/Final-Assurance-Plan-2019-20-Final.docx" target="_blank" rel="noopener noreferrer">here</a>\r\n\r\nDraft Assurance Plan 2019/20 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/03/Draft-Assurance-Plan-2019-20.docx">here</a>\r\n\r\nRisks, strengths and weaknesses 2019/20 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2019/11/Risks-Strengths-and-weaknesses-2019-20.pdf">here</a>\r\n\r\nData Assurance Summary 2019/2020 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2020/07/Data-Assurance-Summary-2019-20-1.pdf">here</a>\r\n\r\n[/tab][tab title="2018/19"]\r\n<h2>2018/19</h2>\r\nFinal Assurance Plan 2018/19 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2019/05/Final-Assurance-Plan-2018-19.docx" target="_blank" rel="noopener noreferrer">here</a>\r\n\r\nRisks, strengths and weaknesses 2018/19 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2018/11/Risks-Strengths-and-weaknesses-2018-19.docx">here</a>\r\n\r\nDraft Audit Plan 2018/19  can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2019/03/Draft-Assurance-Plan-2018-19.pdf">here</a>\r\n\r\nData Assurance Summary 2018/2019 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2019/07/Data-Assurance-Summary-2018-19.pdf" target="_blank" rel="noopener noreferrer">here</a>\r\n\r\n[/tab][tab title="2017/18"]\r\n<h2>2017/18</h2>\r\nRisks, strengths and weaknesses 2017/18 can be viewed <a href="/wp-content/uploads/2016/12/Risks-Strengths-and-weaknesses-2017-18.docx" target="_blank" rel="noopener noreferrer">here</a>\r\n\r\nDraft Audit Plan 2017/18  can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2018/02/Draft-Assurance-Plan-2017-18.pdf" target="_blank" rel="noopener noreferrer">here</a>\r\n\r\nFinal Audit Plan 2017/18 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2018/04/Final-Assurance-Plan-2017-18.docx">here</a>\r\n\r\nData Assurance Summary 2017/2018 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2018/07/Data-Assurance-Summary-2017-18-FINAL.docx">here</a>\r\n\r\n[/tab][tab title="2016/17"]\r\n<h2>2016/17</h2>\r\nRisks, strengths and weaknesses 2016/17 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2016/11/Risks-Strengths-and-weaknesses-2016-17-Final.docx">here</a>\r\n\r\nDraft Audit Plan 2016/17  can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2017/02/Draft-Assurance-Plan-2016-17.docx">here</a>\r\n\r\nFinal Audit Plan 2016/17 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2016/12/Final-Assurance-Plan-2016-17.docx">here</a>\r\n\r\nData Assurance Summary 2016/2017 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2016/12/Data-Assurance-Summary-2016-17-FINAL.pdf">here</a>\r\n\r\n[/tab][tab title="2015/16"]\r\n<h2>2015/16</h2>\r\nRisks, strengths and weaknesses 2015/16 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2015/11/Risks-Strengths-and-weaknesses-Final-27-November-2015.pdf">here</a>\r\n\r\nDraft Audit Plan 2015/16 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2016/01/Draft-Assurance-Plan-v2.docx">here</a>\r\n\r\nFinal Audit Plan 2015/16 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2016/03/Final-Assurance-Plan.pdf">here</a>\r\n\r\nData Assurance Summary 2015/2016 can be viewed <a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2016/12/Data-Assurance-Summary-2015-16-December-2016.pdf" target="_blank" rel="noopener noreferrer">here</a>\r\n\r\n&nbsp;\r\n\r\n[/tab][/tabs]', 'Company Monitoring Plans', '', 'inherit', 'closed', 'closed', '', '5051-revision-v1', '', '', '2021-04-08 10:09:54', '2021-04-08 09:09:54', '', 5051, 'https://www.portsmouthwater.co.uk/2021/04/08/5051-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (10998, 1, '2021-04-08 10:14:01', '2021-04-08 09:14:01', '', 'FDR WQ Summary_2020', '', 'inherit', 'open', 'closed', '', 'fdr-wq-summary_2020', '', '', '2021-04-08 10:14:01', '2021-04-08 09:14:01', '', 2753, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/04/FDR-WQ-Summary_2020.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (10999, 1, '2021-04-08 10:14:14', '2021-04-08 09:14:14', '', 'HAV WQ Summary_2020', '', 'inherit', 'open', 'closed', '', 'hav-wq-summary_2020', '', '', '2021-04-08 10:14:14', '2021-04-08 09:14:14', '', 2753, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/04/HAV-WQ-Summary_2020.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (11000, 1, '2021-04-08 10:14:23', '2021-04-08 09:14:23', '', 'BOG WQ Summary_2020', '', 'inherit', 'open', 'closed', '', 'bog-wq-summary_2020', '', '', '2021-04-08 10:14:23', '2021-04-08 09:14:23', '', 2753, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/04/BOG-WQ-Summary_2020.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (11001, 1, '2021-04-08 10:14:40', '2021-04-08 09:14:40', '', 'FAR WQ Summary_2020', '', 'inherit', 'open', 'closed', '', 'far-wq-summary_2020', '', '', '2021-04-08 10:14:40', '2021-04-08 09:14:40', '', 2753, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/04/FAR-WQ-Summary_2020.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (11002, 1, '2021-04-08 10:14:53', '2021-04-08 09:14:53', '', 'NEL WQ Summary_2020', '', 'inherit', 'open', 'closed', '', 'nel-wq-summary_2020', '', '', '2021-04-08 10:14:53', '2021-04-08 09:14:53', '', 2753, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/04/NEL-WQ-Summary_2020.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (11003, 1, '2021-04-08 10:15:06', '2021-04-08 09:15:06', '', 'POS WQ Summary_2020', '', 'inherit', 'open', 'closed', '', 'pos-wq-summary_2020', '', '', '2021-04-08 10:15:06', '2021-04-08 09:15:06', '', 2753, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/04/POS-WQ-Summary_2020.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (11004, 1, '2021-04-08 10:15:18', '2021-04-08 09:15:18', '', 'WND WQ Summary_2020', '', 'inherit', 'open', 'closed', '', 'wnd-wq-summary_2020', '', '', '2021-04-08 10:15:18', '2021-04-08 09:15:18', '', 2753, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/04/WND-WQ-Summary_2020.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (11005, 1, '2021-04-08 10:15:30', '2021-04-08 09:15:30', '', 'GOS WQ Summary_2020', '', 'inherit', 'open', 'closed', '', 'gos-wq-summary_2020', '', '', '2021-04-08 10:15:30', '2021-04-08 09:15:30', '', 2753, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/04/GOS-WQ-Summary_2020.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (11006, 1, '2021-04-08 10:15:39', '2021-04-08 09:15:39', '', 'LOV WQ Summary_2020', '', 'inherit', 'open', 'closed', '', 'lov-wq-summary_2020', '', '', '2021-04-08 10:15:39', '2021-04-08 09:15:39', '', 2753, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/04/LOV-WQ-Summary_2020.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (11007, 1, '2021-04-08 10:15:52', '2021-04-08 09:15:52', '', 'CHI WQ Summary_2020', '', 'inherit', 'open', 'closed', '', 'chi-wq-summary_2020', '', '', '2021-04-08 10:15:52', '2021-04-08 09:15:52', '', 2753, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/04/CHI-WQ-Summary_2020.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (11008, 1, '2021-04-08 10:16:11', '2021-04-08 09:16:11', '', 'NBK WQ Summary_2020', '', 'inherit', 'open', 'closed', '', 'nbk-wq-summary_2020', '', '', '2021-04-08 10:16:11', '2021-04-08 09:16:11', '', 2753, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/04/NBK-WQ-Summary_2020.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (11009, 1, '2021-04-08 10:16:18', '2021-04-08 09:16:18', '', 'PON WQ Summary_2020', '', 'inherit', 'open', 'closed', '', 'pon-wq-summary_2020', '', '', '2021-04-08 10:16:18', '2021-04-08 09:16:18', '', 2753, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/04/PON-WQ-Summary_2020.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (11010, 1, '2021-04-08 10:16:29', '2021-04-08 09:16:29', '', 'WAL WQ Summary_2020', '', 'inherit', 'open', 'closed', '', 'wal-wq-summary_2020', '', '', '2021-04-08 10:16:29', '2021-04-08 09:16:29', '', 2753, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/04/WAL-WQ-Summary_2020.pdf', 0, 'attachment', 'application/pdf', 0); 
INSERT INTO `wlcj_posts` VALUES (11011, 1, '2021-04-08 10:17:21', '2021-04-08 09:17:21', '<iframe src="https://portsw.maps.arcgis.com/apps/ZoneLookup/index.html?appid=98c677802ab94a68b4f922529c6ea033" width="100%" height="800px">\r\n</iframe>\r\n\r\n&nbsp;\r\n\r\n[one_second]\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/04/BOG-WQ-Summary_2020.pdf" target="_blank" rel="noopener noreferrer">Bognor Zone Water Quality Results</a>\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/04/CHI-WQ-Summary_2020.pdf" target="_blank" rel="noopener noreferrer">Chichester Zone Water Quality Results</a>\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/04/FAR-WQ-Summary_2020.pdf" target="_blank" rel="noopener noreferrer">Fareham Zone Water Quality Results</a>\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/04/FDR-WQ-Summary_2020.pdf" target="_blank" rel="noopener noreferrer">Fir Down Zone Water Quality Results</a>\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/04/GOS-WQ-Summary_2020.pdf" target="_blank" rel="noopener noreferrer">Gosport Zone Water Quality Results</a>\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/04/HAV-WQ-Summary_2020.pdf" target="_blank" rel="noopener noreferrer">Havant Zone Water Quality Results</a>\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/04/LOV-WQ-Summary_2020.pdf" target="_blank" rel="noopener noreferrer">Lovedean Zone Water Quality Results</a>\r\n\r\n[/one_second][one_second]\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/04/NEL-WQ-Summary_2020.pdf" target="_blank" rel="noopener noreferrer">Nelson Zone Water Quality Results</a>\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/04/NBK-WQ-Summary_2020.pdf" target="_blank" rel="noopener noreferrer">Northbrook Zone Water Quality Results</a>\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/04/PON-WQ-Summary_2020.pdf" target="_blank" rel="noopener noreferrer">Portsmouth North Zone Water Quality Results</a>\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/04/POS-WQ-Summary_2020.pdf" target="_blank" rel="noopener noreferrer">Portsmouth South Zone Water Quality Results</a>\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/04/WAL-WQ-Summary_2020.pdf" target="_blank" rel="noopener noreferrer">Walderton Zone Water Quality Results</a>\r\n\r\n<a href="https://www.portsmouthwater.co.uk/wp-content/uploads/2021/04/WND-WQ-Summary_2020.pdf" target="_blank" rel="noopener noreferrer">Worlds End Zone Water Quality Results</a>\r\n\r\n[/one_second]', 'Water Quality Results in Your Area', '', 'inherit', 'closed', 'closed', '', '2753-revision-v1', '', '', '2021-04-08 10:17:21', '2021-04-08 09:17:21', '', 2753, 'https://www.portsmouthwater.co.uk/2021/04/08/2753-revision-v1/', 0, 'revision', '', 0); 
INSERT INTO `wlcj_posts` VALUES (11012, 4, '2021-04-08 12:48:49', '2021-04-08 11:48:49', '', 'Chelmsford Rd, Portsmouth PO2, UK', '', 'publish', 'closed', 'closed', '', 'draft-91', '', '', '2021-04-09 06:48:26', '2021-04-09 05:48:26', '', 0, 'https://www.portsmouthwater.co.uk/?post_type=service_interruption&#038;p=11012', 0, 'service_interruption', '', 0); 
INSERT INTO `wlcj_posts` VALUES (11014, 4, '2021-04-08 20:20:53', '2021-04-08 19:20:53', '', 'Albert Rd, Southsea, Portsmouth, Southsea, UK', '', 'publish', 'closed', 'closed', '', 'draft-92', '', '', '2021-04-12 07:13:04', '2021-04-12 06:13:04', '', 0, 'https://www.portsmouthwater.co.uk/?post_type=service_interruption&#038;p=11014', 0, 'service_interruption', '', 0); 
INSERT INTO `wlcj_posts` VALUES (11015, 4, '2021-04-09 06:52:40', '2021-04-09 05:52:40', '', 'A286 West Dean, Chichester PO18, UK', '', 'publish', 'closed', 'closed', '', 'draft-93', '', '', '2021-04-12 07:13:29', '2021-04-12 06:13:29', '', 0, 'https://www.portsmouthwater.co.uk/?post_type=service_interruption&#038;p=11015', 0, 'service_interruption', '', 0); 
INSERT INTO `wlcj_posts` VALUES (11016, 4, '2021-04-09 11:10:14', '2021-04-09 10:10:14', '', 'Steyne St, Bognor Regis PO21, UK', '', 'publish', 'closed', 'closed', '', 'draft-94', '', '', '2021-04-12 07:13:47', '2021-04-12 06:13:47', '', 0, 'https://www.portsmouthwater.co.uk/?post_type=service_interruption&#038;p=11016', 0, 'service_interruption', '', 0); 
INSERT INTO `wlcj_posts` VALUES (11017, 4, '2021-04-09 11:14:50', '2021-04-09 10:14:50', '', 'Paxton Rd, Fareham PO14, UK', '', 'publish', 'closed', 'closed', '', 'draft-95', '', '', '2021-04-12 07:14:13', '2021-04-12 06:14:13', '', 0, 'https://www.portsmouthwater.co.uk/?post_type=service_interruption&#038;p=11017', 0, 'service_interruption', '', 0); 
INSERT INTO `wlcj_posts` VALUES (11020, 4, '2021-04-13 07:22:57', '2021-04-13 06:22:57', '', 'Graydon Ave, Chichester PO19, UK', '', 'publish', 'closed', 'closed', '', 'draft-96', '', '', '2021-04-14 07:42:03', '2021-04-14 06:42:03', '', 0, 'https://www.portsmouthwater.co.uk/?post_type=service_interruption&#038;p=11020', 0, 'service_interruption', '', 0); 
INSERT INTO `wlcj_posts` VALUES (11021, 4, '2021-04-14 07:43:24', '2021-04-14 06:43:24', '', 'Farmlea Rd, Portsmouth PO6, UK', '', 'publish', 'closed', 'closed', '', 'draft-97', '', '', '2021-04-15 08:01:36', '2021-04-15 07:01:36', '', 0, 'https://www.portsmouthwater.co.uk/?post_type=service_interruption&#038;p=11021', 0, 'service_interruption', '', 0); 
INSERT INTO `wlcj_posts` VALUES (11022, 4, '2021-04-14 07:44:09', '2021-04-14 06:44:09', '', 'Winston Cres, Bognor Regis PO21, UK', '', 'publish', 'closed', 'closed', '', 'draft-98', '', '', '2021-04-15 08:01:16', '2021-04-15 07:01:16', '', 0, 'https://www.portsmouthwater.co.uk/?post_type=service_interruption&#038;p=11022', 0, 'service_interruption', '', 0); 
INSERT INTO `wlcj_posts` VALUES (11023, 4, '2021-04-14 07:45:09', '2021-04-14 06:45:09', '', 'The Avenue, Gosport PO12, UK', '', 'publish', 'closed', 'closed', '', 'draft-99', '', '', '2021-04-15 08:00:58', '2021-04-15 07:00:58', '', 0, 'https://www.portsmouthwater.co.uk/?post_type=service_interruption&#038;p=11023', 0, 'service_interruption', '', 0); 
INSERT INTO `wlcj_posts` VALUES (11024, 4, '2021-04-14 07:46:32', '2021-04-14 06:46:32', '', 'The Coppice,The Spinney, Birdlip Close, Waterlooville PO8, UK', '', 'publish', 'closed', 'closed', '', 'draft-100', '', '', '2021-04-15 08:00:40', '2021-04-15 07:00:40', '', 0, 'https://www.portsmouthwater.co.uk/?post_type=service_interruption&#038;p=11024', 0, 'service_interruption', '', 0); 
INSERT INTO `wlcj_posts` VALUES (11028, 4, '2021-04-15 22:06:01', '2021-04-15 21:06:01', '', 'FAREHAM SOUTH PO14', '', 'publish', 'closed', 'closed', '', 'draft-101', '', '', '2021-04-16 07:40:46', '2021-04-16 06:40:46', '', 0, 'https://www.portsmouthwater.co.uk/?post_type=service_interruption&#038;p=11028', 0, 'service_interruption', '', 0); 
INSERT INTO `wlcj_posts` VALUES (11029, 4, '2021-04-16 07:41:44', '2021-04-16 06:41:44', '', 'Waterside Gardens, Fareham PO16, UK', '', 'publish', 'closed', 'closed', '', 'draft-102', '', '', '2021-04-17 10:13:59', '2021-04-17 09:13:59', '', 0, 'https://www.portsmouthwater.co.uk/?post_type=service_interruption&#038;p=11029', 0, 'service_interruption', '', 0); 
INSERT INTO `wlcj_posts` VALUES (11032, 4, '2021-04-19 14:08:29', '2021-04-19 13:08:29', '', 'Solent Way, Gosport PO12, UK', '', 'publish', 'closed', 'closed', '', 'draft-103', '', '', '2021-04-21 07:31:14', '2021-04-21 06:31:14', '', 0, 'https://www.portsmouthwater.co.uk/?post_type=service_interruption&#038;p=11032', 0, 'service_interruption', '', 0); 
INSERT INTO `wlcj_posts` VALUES (11034, 1, '2021-04-21 10:41:28', '2021-04-21 09:41:28', '', 'christopher-loughlin', '', 'inherit', 'open', 'closed', '', 'christopher-loughlin', '', '', '2021-04-21 10:41:28', '2021-04-21 09:41:28', '', 2224, 'https://www.portsmouthwater.co.uk/wp-content/uploads/2021/04/christopher-loughlin.jpg', 0, 'attachment', 'image/jpeg', 0); 
INSERT INTO `wlcj_posts` VALUES (11035, 4, '2021-04-21 12:04:39', '2021-04-21 11:04:39', '', 'Bailey\'s Rd, Southsea, Portsmouth, Southsea PO5, UK', '', 'publish', 'closed', 'closed', '', 'draft-104', '', '', '2021-04-22 10:52:02', '2021-04-22 09:52:02', '', 0, 'https://www.portsmouthwater.co.uk/?post_type=service_interruption&#038;p=11035', 0, 'service_interruption', '', 0); 
INSERT INTO `wlcj_posts` VALUES (11036, 4, '2021-04-22 00:07:19', '2021-04-21 23:07:19', '', 'Prince Albert Rd, Southsea, Portsmouth, Southsea PO4, UK', '', 'publish', 'closed', 'closed', '', 'draft-105', '', '', '2021-04-22 10:52:18', '2021-04-22 09:52:18', '', 0, 'https://www.portsmouthwater.co.uk/?post_type=service_interruption&#038;p=11036', 0, 'service_interruption', '', 0); 
INSERT INTO `wlcj_posts` VALUES (11037, 4, '2021-04-22 10:58:49', '2021-04-22 09:58:49', '', 'Mavis Cres, Havant PO9, UK', '', 'publish', 'closed', 'closed', '', 'draft-106', '', '', '2021-04-23 08:56:48', '2021-04-23 07:56:48', '', 0, 'https://www.portsmouthwater.co.uk/?post_type=service_interruption&#038;p=11037', 0, 'service_interruption', '', 0); 
INSERT INTO `wlcj_posts` VALUES (11038, 4, '2021-04-22 10:59:14', '2021-04-22 09:59:14', '', 'Brecon Ave, Drayton, Portsmouth PO6, UK', '', 'publish', 'closed', 'closed', '', 'draft-107', '', '', '2021-04-23 08:57:00', '2021-04-23 07:57:00', '', 0, 'https://www.portsmouthwater.co.uk/?post_type=service_interruption&#038;p=11038', 0, 'service_interruption', '', 0); 
INSERT INTO `wlcj_posts` VALUES (11039, 4, '2021-04-22 15:43:17', '2021-04-22 14:43:17', '', 'Willowdene Cl, Havant PO9, UK', '', 'publish', 'closed', 'closed', '', 'draft-108', '', '', '2021-04-23 08:57:31', '2021-04-23 07:57:31', '', 0, 'https://www.portsmouthwater.co.uk/?post_type=service_interruption&#038;p=11039', 0, 'service_interruption', '', 0); 
INSERT INTO `wlcj_posts` VALUES (11040, 4, '2021-04-22 23:13:00', '2021-04-22 22:13:00', '', 'Prince Albert Rd, Southsea, Methuen Road, Portsmouth, Southsea PO4, UK', '', 'publish', 'closed', 'closed', '', 'draft-109', '', '', '2021-04-23 08:57:58', '2021-04-23 07:57:58', '', 0, 'https://www.portsmouthwater.co.uk/?post_type=service_interruption&#038;p=11040', 0, 'service_interruption', '', 0); 
