As part of our work to make sure there’s enough water to go round in the future, both for our customers and the environment, we’re looking at ways of helping people to use water wisely

This includes trialling smart water meters, to see what effect they have in terms of making it easier for people to save water.

<strong>We’re looking for customers to take part in our smart meter trial, with details on what’s involved set out below.</strong>

If you want to sign up for the trial, or would like to know more, please contact us via <a href="mailto:customerservices@portsmouthwater.co.uk">customerservices@portsmouthwater.co.uk</a>.
<ul>
 	<li>For the smart meter trial, a water meter would be installed outside your home. Normally, this would be in the pavement, immediately outside the boundary of your property</li>
 	<li>Within a few days of the meter being put in, an engineer would then come and attach a ‘Jellyfish’ device to it – that’s a special device that reads your meter automatically and sends that data to us, so we can share it with you</li>
 	<li>The trial would last for around 12 months and you won’t be changed to metered billing (i.e. your water bills being based on the readings from your meter), unless you want to - for example, as you would be better off on metered bills</li>
 	<li>During the trial period, we’ll send you monthly updates via email on how much water you’re using, based on the readings we collect from your smart meter</li>
 	<li>These updates will give you a clear idea of how much water you’re using and how you compare to households of a similar size</li>
 	<li>They will also make it easier for you to make small changes to save water, energy and money, as well as protect the environment</li>
 	<li>By using less water, you’ll be helping look after local rivers and springs, where our water comes from, and the wildlife that relies upon there being healthy water levels</li>
 	<li>We’ll provide you with lots of advice and support on easy ways for you to use less water, without making big changes to your lifestyle</li>
 	<li>At the start, middle and end of the trial, we’ll ask you to complete a short online or phone survey, to get your views on having a smart water meter and saving water</li>
 	<li>A few weeks before the trial ends, we’ll contact you to let you know this and ask what you would like to happen next. For example, you can choose to switch to metered charges for your water bills, or you stay on non-metered bills - whichever suits you best</li>
 	<li>If you decide not to move to metered billing, we plan to leave the water meter for your property in place after the trial, but we won’t collect any readings from it.</li>
</ul>