I just wanted to say how pleased I was with the service I received today. At about 1.30pm my water suddenly went off. I waited about 20 minutes to see if it would come back on by itself  but it didn't, so I phoned Portsmouth Water. 

I was immediately put through to a pleasant and helpful lady who took the details and promised someone would be with me as soon as possible.  45 minutes later there was an engineer at my door!

He diagnosed the problem - a stuck return valve - replaced the faulty valve and I had water again 15 minutes later!

You can't ask for better service than that so very many thanks.