As a national, independent (unassociated) water retailer, we have a close relationship with our business customers and promote water efficiency behaviours, services and devices to them.   We are willing to coordinate communication with our customers on proactively improving their resilience to drought and how they can minimise the need for restrictions and reduce the impact on their business.   In a drought situation, we would expect wholesalers to play more of a role in communicating with customers, although where possible we would like them to do this jointly with us as the customer’s primary point of contact.